HCAHPS: Communication with Nurses (Represents patients discharged between July 2015 and June 2016)

Transcription

1 HCAHPS: Communication with Nurses National Results 4,176 3,052, % % % 1 Mountain , beds , % Non-Teaching 2,536 1,057, % Government Affiliated ,845 1 Rural 1, , % 1 7

2 HCAHPS: Communication with Doctors National Results 4,176 3,052, % % Mountain , % beds , % 1 80% % Non-Teaching 2,536 1,057,337 83% 1 1 Government Affiliated ,845 83% Rural 1, , %

3 HCAHPS: Responsiveness of Hospital Staff National Results 4,173 3,052, West North Central ,821 Mountain , Pacific , beds , beds , % Non-Teaching 2,533 1,057, Government Affiliated ,845 Rural 1, ,

4 HCAHPS: Pain Management National Results 4,163 3,052,046 New England , South Atlantic ,750 East North Central ,074 West North Central ,821 Mountain ,257 Pacific , beds , beds , beds , beds , Minor Teaching 1,371 1,524,260 Non-Teaching 2,525 1,057,337 Non-profit 2,529 2,164,882 Government Affiliated ,845 Rural 1, ,039 Urban 2,535 2,628,439

5 HCAHPS: Communication About Medicines National Results 4,153 3,052, New England ,255 6 Mid-Atlantic ,130 1 South Atlantic , East South Central , West North Central , West South Central , Mountain , Pacific , % 6-24 beds , beds , beds , % beds , % 1 1 Minor Teaching 1,372 1,524, % Non-Teaching 2,515 1,057, Profit ,253 6 Non-profit 2,527 2,164, Government Affiliated ,845 6 Rural 1, , Urban 2,534 2,628,439 6

6 HCAHPS: Cleanliness of Hospital Environment National Results 4,175 3,052, Mountain , beds ,175 82% Non-Teaching 2,535 1,057, Government Affiliated ,845 7 Rural 1, ,

7 HCAHPS: Quietness of Hospital Environment National Results 4,175 3,052, % 5 33% % Mountain ,257 30% 1 33% 53% 6-24 beds , % 5 32% 5 31% 5 32% 5 31% 5 32% 5 30% 5 Non-Teaching 2,535 1,057, % 61% Government Affiliated , Rural 1, , % 60%

8 HCAHPS: Discharge Information No Yes National Results 4,173 3,052,046 8 South Atlantic ,750 Mountain , beds , beds , Minor Teaching 1,372 1,524,260 Non-Teaching 2,535 1,057, Government Affiliated , Rural 1, ,039 Urban 2,539 2,628,

9 HCAHPS: Care Transition Agree Strongly Disagree + Disagree Strongly Agree National Results 4,176 3,052,046 43% 52% % 5 43% 51% 40% 5 41% 5 Mountain ,257 52% beds , % % 51% 52% 43% 51% Non-Teaching 2,536 1,057,337 53% 43% 53% Government Affiliated ,845 53% Rural 1, ,039 43% 53% 52%

10 HCAHPS: Hospital Rating National Results 4,176 3,052, Mountain , beds , Non-Teaching 2,536 1,057,337 Government Affiliated ,845 Rural 1, ,039

11 HCAHPS: Recommend the Hospital Definitely No + Probably No Probably Yes Definitely Yes National Results 4,176 3,052, Mountain , beds , Non-Teaching 2,536 1,057, Government Affiliated ,845 2 Rural 1, ,039 2

12 APPENDIX: HCAHPS Hospital Characteristics Comparison Charts The hospital characteristic variables utilized to create the HCAHPS Hospital Characteristics Comparison Charts were derived from a survey of hospitals in 2015 that was conducted by the American Hospital Association (AHA); see "AHA Hospital Survey: 2016". Groups of states as defined by the United States Census Bureau. New England: CT, MA, ME, NH, RI, VT Mid-Atlantic: NJ, NY, PA South Atlantic: DC, DE, FL, GA, MD, NC, SC, VA, WV East North Central: IL, IN, MI, OH, WI East South Central: AL, KY, MS, TN West North Central: IA, KS, MN, MO, NE, ND, SD West South Central: AR, LA, OK, TX Mountain: AZ, CO, ID, MT, NM, NV, UT, WY Pacific: AK, CA, HI, OR, WA Self-reported by hospitals participating in the AHA general survey. Major teaching hospitals are those with Council of Teaching (COTH) designation. Minor teaching hospitals are those either approved to participate in residency and/or internship training by the Accreditation Council for Graduate Medical Education (ACGME), or those with medical school affiliation reported to the American Medical Association (AMA). Non-teaching hospitals are those without COTH, ACGME, or medical school (AMA) affiliation. Organization or authority that is responsible for establishing policy for overall operation of the hospital. Profit: Investor; Corporation, Investor; Individual, Investor; Partnership Non-Profit: Church Operated, Other Not-For-Profit Government Affiliated: City, City-County, State, Hospital District or Authority, Public Health Service Indian Service, Public Health Service (other than Indian Service) Derived from hospital's defined Core-Based Statistical Area (CBSA) Rural: Rural and Micropolitan CBSAs Urban: Metro and Division CBSAs. For additional information about the AHA survey, please visit Centers for Medicare & Medicaid Services, Baltimore, MD. Month, Date, Year the page was accessed.