Guide to eservices Introduction: Before You Begin...1 What Are eservices?...1 How Does the Setup Process Work?...2 How to Use This Manual...2 Next Steps...3 Chapter 1: Getting Started...4 Before You Get Started...4 Chapter Objectives...4 Step 1 - Using the Activation Code to Get Started...5 Step 2 - Registering as a New User or Signing In...5 Step 3 - Activating Your eservices...7 Next Steps...8 Chapter 2: Giving eservices to Your Classes...10 Before You Give eservices to Your Classes...10 Chapter Objectives...10 Giving eservices to New Classes...11 Giving eservices to Existing Classes...16 Using Your Teacher Versions...19 Next Steps...20 Chapter 3: Instructing Students to Join Your Classes...22 Before You Instruct Students to Join Your Classes...22 Chapter Objectives...22 Instructing One Student at a Time...23 Instructing the Students in a Class All at Once...25 Next Steps...28 Chapter 4: Managing Your Classes...30 Before You Manage Your Classes...30 Chapter Objectives...30 Viewing Your Online Class Rosters...31 Removing Students from a Class...32 Removing eservices from Your Classes...33 Editing Your Classes...34 Changing Students Inappropriate Usernames...35 Cleaning Up Your Classes at the End of the Term...35 Deleting Your Classes...36 Chapter 5: Managing Your User Account...46 Guide to eservices i
Chapter Objectives...46 Signing In...46 Signing Out...47 Editing Your Account Information...47 Changing Your Password...48 Appendix I: Common Terms and Definitions...51 Appendix II: Technical Requirements...54 Windows...54 Macintosh...55 Guide to eservices ii
Introduction: Before You Begin Welcome to McDougal Littell's eservices. This Guide to eservices has been designed to help you get your eservices up and running. Before you begin, however, this introduction helps you understand the basics. What Are eservices? (see below) How Does the Setup Process Work? (page 2) How to Use This Manual (page 2) Plan Your Next Steps (page 3) What Are eservices? McDougal Littell eservices are online products that enhance and individualize teachers' and students' educational experiences. There are three types of eservices that your institution might use. eedition Plus Online provides interactive, online versions of a complete textbook that motivate students and create opportunities for individualized instruction. etest Plus Online provides an online assessment tool that automatically scores tests and generates reports correlated to state and national standards. EasyPlanner Plus Online provides a valuable planning tool that saves teachers time and lets them create customized lessons the way they want them. Introduction: Before You Begin 1
How Does the Setup Process Work? It's like passing out textbooks but without any heavy-lifting! Here s how it works: First, your administrator sets you up with eservices and sends you instructions for how to get started. Then, you follow the instructions, which help you use an Activation Code to gain access to your eservices for the first time. Next, you give eservices to each class that you teach, and you start exploring your complimentary Teacher Versions of the eservices. Finally, you instruct the students in each class to go to our website and use a unique class Activation Code one time to create their own usernames and passwords. How to Use This Manual No matter where you are in the process of setting up or using eservices, this manual is designed to accommodate your needs. If you haven't gotten started, the sequence of the chapters will help you move from start to finish. However, even after you re successfully using eservices, you can come back to this manual for guidance; each chapter is designed to stand on its own, allowing you to start at any section or chapter to obtain the information you need. Basic Organization of This Manual Introduction: Before You Begin gives you a basic understanding of eservices and the process you ll go through to set them up. It also helps you prepare to get started. Chapter 1: Getting Started walks you through the very first steps you need to take. You learn how to activate your eservices, register yourself as a new user or sign in as a returning user, and plan your next steps. Chapter 2: Giving eservices to Your Classes shows you how to setup eservices for any classes that you teach. It also helps you use your Teacher Versions and plan your next steps. Chapter 3: Instructing Students to Join Your Classes shows you the different ways you can instruct students to join your classes online. Introduction: Before You Begin 2
Chapter 4: Managing Your Classes explains the various ways you can monitor and manage the use of eservices by your students. Chapter 5: Managing Your User Account explains some basic information about editing your user account and accessing and leaving the eservices website. Next Steps In this introduction, we helped you understand what eservices are, and we explained the structure of this manual so you can use it to best meet your needs. After reviewing this introduction, your next steps will be to: Step 1 - Use the Activation Code to Get Started - This step will show you how to use the Activation Code that your administrator gave or sent to you. Step 2 - Register as a New User or Sign In - If you're a new visitor, this will help you create an account and choose a username and password. - If you're a returning visitor, this will help you sign in with your username and password. Step 3 - Activate Your eservices - This step will show you the exact eservices you ve been given and who has given them to you. Issues to Think About Before Getting Started Before getting started, think about these basic considerations: Do you have your Activation Code? After setting you up with eservices, your administrator sent or gave you instructions for getting started. These instructions include a unique Activation Code and other information that you need in order to gain access to your eservices. If you can't locate these instructions and your Activation Code, please contact your administrator. Do you have access to an Internet connection? All of the setup and use of eservices will take place on computers connected to the Internet. Introduction: Before You Begin 3
Chapter 1: Getting Started This chapter helps you get your eservices started. Please note that if your administrator gave you instructions for getting started, they are the same as the instructions in this chapter. You can follow the instructions in either place. Before You Get Started Ask yourself the following questions: Has your administrator given you an Activation Code and instructions to get started? Have you read "Issues to Think About Before Getting Started." If you answered "No" to any of these questions, see "Introduction: Before You Begin" on for further guidance. If you answered Yes to all of these questions, you re ready to follow the instructions in this chapter. Chapter Objectives In this chapter, you'll learn how to complete the steps that will get your eservices started: Step 1 - Use the Activation Code to Get Started (page 5) -This step will help you to use the Activation Code that your administrator gave to you. You'll use this code only one time. Step 2 - Register as a New User or Sign In (page 5) - If you're a new visitor, this will help you create an account and choose a username and password. - If you're a returning visitor, this will help you sign in with your username and password. Step 3 - Activate Your eservices (page 7) - This step will show you the exact eservices you ve been given and who has given them to you. Plan Your Next Steps (page 8) -Before moving on, there are some issue you'll need to think about. Chapter 1: Getting Started 4
Step 1 - Using the Activation Code to Get Started You should ve received a unique Activation Code from your administrator. To get started, the very first thing you'll need to do is enter the Activation Code on the eservices website. Please note that you ll use the Activation Code only this one time. Go to the eservices Website When you're ready to get started, go to http://www.classzone.com/eservices Note: We recommend that you bookmark this page (Netscape) or save this page as a favorite (Internet Explorer). In the future, whenever you want to access your eservices, you ll return to this page to sign in. Enter the Activation Code Find your unique Activation Code. Enter this code in the Activation Code field on the left half of the screen. Click the Submit button. Step 2 - Registering as a New User or Signing In After you've entered your Activation Code, your next step is to either register as a new user or sign in as a returning user. Are You a New Use or a Returning User? Chapter 1: Getting Started 5
If you've never used eservices before, click the Register button on the left half of the screen and then move on to "Enter Your Personal Information" below. You'll need to create a user account, which will include a username and password. If you already have a username and password, enter your username and password in the fields on the right half of the screen, click the Sign In button, and then jump to "Activating Your eservices" on page 7. You should already have a username and password if: - You registered to use McDougal Littell s eservices before - Your username and password was created for you by an administrator or teacher - You created a username and password for McDougal Littell s ClassZone website Enter Your Personal Information Note: Your personal information will not be used for any marketing purposes. For more information about our privacy policy, go to http://www.hmco.com/privacy.html. Enter your Title, First Name, Last Name, E-mail address, and Zip Code in the appropriate fields. Create a Username and Password Think of a Username and Password and enter them in the appropriate fields. After creating your account, you'll always use this information to access your eservices, so please choose your username and password carefully. Note: Your username and password each need to be at least six characters long and can't include any spaces. For example, "Chris" would not work as a username, but "ChrisJ" would. Chapter 1: Getting Started 6
Enter the exact same password in the Re-enter Password field. Choose a Secret Question Choose a Secret Question and enter Your Answer. Be sure to remember your answer. If you forget your password in the future, we'll ask you this question, and if you answer right, we'll help you create a new password. For more information about changing your password in the future, see Chapter 5. Submit Your New Account Read McDougal Littell's "Terms and Conditions of Use" and make sure the checkbox is selected. Click the Submit button. If all fields have been correctly completed, you'll move on. However, if there are any errors, you'll be asked to correct the problems. Note: You'll always be able to change your account information at a later time. For more information, see "Editing Your Account Information in Chapter 5. Review Your Username and Password Review the username and password you just created. From now on, you'll use this username and password to access your eservices, so please write down this information and store it in a safe place. Click the Next button and then move on to "Activating Your eservices" below. Note: To help you keep track of this information, your username and password will be sent to the e-mail address you provided during registration. If you forget your username or password in the future, you can look at the e-mail, or you can read "Editing Your Account Information" or "Changing Your Password" in Chapter 5. Step 3 - Activating Your eservices After you've registered as a new user or signed in as a returning user, your next step is to review the eservices that have been given to you. Review Your eservices Chapter 1: Getting Started 7
Review the eservices that you ve been given. Also, please note the name of the person who gave them to you; in the future, you should contact this person if you have any problems. Click the Activate button. You ll be sent to your homepage, which is where you'll continue the process of setting up your eservices. Move on to "Learn About Your Homepage." Learn About Your Homepage Right after setting the activation dates for your eservices, you ll be at your homepage, where you ll begin your next steps. Review the layout of your homepage and then move on to "Next Steps" on page 8. Next Steps In this chapter, we walked you through the process of getting your eservices started. After you've finished this process, your next steps are to setup your eservices for any classes that you teach. This step can be done from your homepage, where you landed after activating your eservices, and where you'll land each time you sign in. Give eservices to Your Classes - If you teach any classes of your own, this will help you assign specific eservices to each class. Issues to Think About Before Giving eservices to Your Classes When should you give eservices to the classes that you teach? After you give eservices to a class, the Teacher Versions of those eservices will appear on your homepage. So whenever you're ready to use your Teacher Versions, you should give eservices to the class. Note: After you've given eservices to a class, you'll be the only one to have access to the eservices. In order for your students to gain access, you'll need to instruct them to get started (see Chapter 3: Instructing Students to Join Your Classes ). Also, please note that even though the Teacher Version of an eservice will appear on your homepage, if the Activation Date of the eservice hasn't passed, you won't be able to use the Teacher Version. What information do you need to know about each class? Chapter 1: Getting Started 8
When you give eservices to one of the class you teach, you'll need to know the class' name, grade, start date, and end date. Chapter 1: Getting Started 9
Chapter 2: Giving eservices to Your Classes This chapter helps you setup eservices for the classes that you teach. Before You Give eservices to Your Classes Ask yourself the following questions: Have you used your Activation Code to activate your eservices? Have you registered as a new user or signed in? Have you read "Issues to Think About Before Giving eservices to Your Classes? If you answered "No" to any of these questions, see "Chapter 1: Getting Started" for further guidance. If you answered Yes to these questions, you re ready to follow the instructions in this chapter. Chapter Objectives In this chapter, you'll learn how to: Give eservices to New Classes - If you teach any classes of your own, this will help you assign specific eservices to each class. - When you give eservices to each class, you'll specify information that will help you and your students recognize the class. - After you've given eservices to a class, you'll use your complimentary Teacher Versions, and then you'll instruct the students in the class to get started. Give eservices to Existing Classes - If you forgot to give certain eservices to certain classes, or if you simply want to give more eservices to your classes, this will show you what to do. - After you've given more eservices to an existing class, you will not need to instruct the students in the class to do anything; the eservices will automatically be available to them. Use Your Teacher Versions - After you give eservices to a class, you automatically receive your own personal copies of the eservices. These personal copies are called Teacher Versions. - You'll need to use your Teacher Versions before instructing your students to use their eservices. Chapter 2: Giving eservices to Your Class 10
Plan Your Next Steps - Before instructing students to join your classes, there are some issue you'll need to think about. Giving eservices to New Classes This section walks you through the process of giving eservices to any classes that you teach. It's important to understand that you need to follow these steps for each of your new classes; only after you've given eservices to a class will the students be able to use the eservices. Also, after you've given eservices to a class, you'll receive Teacher Versions, your own personal copies of the eservices. Before you proceed, please make sure you've read "Issues to Think About Before Giving eservices to Your Classes" in Chapter 1. Also, make sure you have on hand the name, grade, start date and end date for each of your classes. Getting the Process Started If you just activated your eservices: Click the Get Started link on your homepage. After you click the Get Started link, your eservices Assistant appears. The eservices Assistant will walk you through the process of giving eservices to one of your classes. Select Give eservices to My Classes and then click the Next button. The eservices Assistant then reminds you about the information you'll need in order to complete the steps ahead. Please review the information, click the Next button, and then move on to Step 1. If you just signed in: Click the Give eservices to My Classes button on your homepage or anywhere on your My Classes tab. Chapter 2: Giving eservices to Your Class 11
When the eservices Assistant asks you who you want to give eservices to, select A New Class and click the Next button. Note: If this is your first time giving eservices to a class, you won t see this step. The eservices Assistant then reminds you about the information you'll need in order to complete the steps ahead. Please review the information, click the Next button, and then move on to Step 1. Step 1 - New Class Information Enter the name that you'd like to use for this class in the Name field, and select the grade of the class in the Grade field. This information will help you distinguish between your classes when managing them later on. The class name will also help your students identify this class. Select the Start Date and End Date for this class and then click the Next button. The start date and end date will help you keep track of the progression of your class. Also, using the class end date, we will let you know when it's time to prepare for your next term. Note: You ll always be able to edit this class information at a later time. See Editing Your Classes in Chapter 5 for more information. Tip: The numbered steps on the left side of the screen can help you keep track of where you are in the process of giving eservices to this class. Step 2 Select eservices Chapter 2: Giving eservices to Your Class 12
Select the specific eservices that you want the students in this class to use and then click the Next button. To select multiple eservices, just hold down your Ctrl (PC) or Command (Mac) key while clicking your selections with the mouse. Note: If any EasyPlanners are available, you'll have the chance to choose one for this class. Only you will have access to your EasyPlanner. Also, please note that you ll be able to give this class additional eservices at a later time. Please see Giving eservices to Existing Classes on page 16 for more information. Step 3 - Confirm Review what you've done so far. Make sure the class name, grade, start date and end date are correct, and make sure you gave the class the right eservices. If all of the information is correct, click the Confirm button. If any of the information is incorrect, click the Previous button to go back and make changes. Chapter 2: Giving eservices to Your Class 13
Step 4 Next Steps The eservices Assistant then shows you the Activation Code that each student in this class will use one time to get started, and the eservices Assistant explains what'll happen next. Please read the information and then click the Next button. Step 5 Help Students Join On this screen, the eservices Assistant explains that you'll eventually have to instruct the students in this class to use the Activation Code one time to get their eservices started. Review the different ways that you can send instructions to the students in this class and then click the Next button. The method that you use to send instructions to this and other students will depend on whether you want to instruct students one at a time or in a group. Please see "Chapter 3: Instructing Students to Join Your Classes for more detailed guidance. Important: You don't have to send instructions at this moment; you'll always be able to view and send the instructions at a later time. Also, please note that each student will use the class Activation code only one time. If you give additional eservices to the class at a later time, your students will not have to use the Activation Code again to access the additional eservices; they ll automatically be available to them. Chapter 2: Giving eservices to Your Class 14
Step 6 - Complete You ve finished giving eservices to this class. Now the eservices Assistant asks you what you'd like to do next. If you have other classes and want to continue giving them eservices, select Give eservices to Another Class and click the Next button. The eservices Assistant then asks you who you want to give eservices to. If you want to give to a brand new class, select A New Class, click the Next button, and then go back to Step 1 on page 12. If you want to give additional eservices to a class, select An Existing Class, click the Next button, and then go to Step 1 on page 17. If you want to go to your homepage, where you can access your Teacher Versions, select Explore the Teacher Versions of Your eservices, click the Next button, and then see Using Your Teacher Versions on page 19 for further guidance. From your homepage, you'll also be able to: - Instruct your students to start using their eservices (see "Next Steps. ) Chapter 2: Giving eservices to Your Class 15
Giving eservices to Existing Classes After you ve given eservices to a class for the first time, you can always give additional eservices to the class. Giving additional eservices to a class is a quick and simple process. Getting started with the additional eservices is very easy for the students in the class, too; unlike the first time you gave eservices to the class, this time the students won't have to use an Activation Code or do anything extra to gain access to the additional eservices. The eservices will automatically be available the next time they sign in. Getting the Process Started There are two main places where you can begin to give additional eservices to a class: your Homepage and the "My Classes" tab. From your Homepage: Click the Give eservices to My Classes button. The eservices Assistant then asks you who you want to give eservices to. Select An Existing Class, click the Next button, and then move on to Step 1. From the "My Classes" tab: Go to the "My Classes" tab. You'll see a list of your classes on the "Classes" tab. Click the name of the class that you'd like to give additional eservices to. On the "My Students" tab or the "eservices Given" tab, click the Give Additional eservices to this Class button, and then jump to Step 2. Chapter 2: Giving eservices to Your Class 16
Step 1 - Select Existing Class Select the name of the class that you'd like to give additional eservices to and then click the Next button. Tip: The numbered steps on the left side of the screen can help you keep track of where you are in the process of giving additional eservices to the class. Step 2 - Select Additional eservices Select the additional eservices that you want to give to this class and then click the Next button. Please note that you will not see the eservices you have previously given to this class. To select multiple eservices, just hold down your Ctrl (PC) or Command (Mac) key while clicking your selections with the mouse. Note: If any EasyPlanners are available, you'll have the chance to choose one for this class. Only you will have access to your EasyPlanner. Chapter 2: Giving eservices to Your Class 17
Step 3 - Confirm Review the additional eservices you selected for this class. If the information is correct, click the Confirm button. If any of the information is incorrect, click the Previous button to go back and make changes. Step 4 Complete You ve finished giving additional eservices to your class. At this point, there's nothing more you need to do in order for your students to be able to access the additional eservices. The next time they sign in, the eservices will be available and a message will appear on their homepages. If you want to go to your homepage, where you can access the Teacher Versions of your new eservices, select Explore the Teacher Versions of Your eservices, click the Next button, and then see Using Your Teacher Versions on page 19 for further guidance. Note: Your students won't be able to use the new eservices until you use the Teacher Versions. If you have more classes and want to continue giving them eservices, select Give eservices to Another Class and click the Next button. The eservices Assistant then asks you who you want to give eservices to. If you want to give to a brand new class, select A New Class, click the Next button, and then go to Step 1 on page 12. Chapter 2: Giving eservices to Your Class 18
If you want to give additional eservices to a class, select An Existing Class, click the Next button, and then go to Step 1 on page 17. Using Your Teacher Versions When you give eservices to a class, you automatically receive your own personal copies of the eservices. These personal copies are called Teacher Versions. Your Teacher Versions include everything that your students see but also include additional teacher functionality. Just like your students' eservices, your Teacher Versions are personalized for you; each time you sign in, you'll use the exact same Teacher Versions, and they'll include all the work that you've done in them previously. When Should You Use Your Teacher Versions? You can start exploring your Teacher Versions any time after you've given eservices to a class. However, it's important to note that for each of your classes, you must use each Teacher Version before the students in the class can use their eservices. If students try to use a certain eservice before you've used the Teacher Version of the eservice, they'll be blocked. To prevent this problem, be sure to use all the Teacher Versions for a class before instructing students to join the class. Where to Find Your Teacher Versions After you've given eservices to a class, your Teacher Versions appear in two places: Your Homepage The easiest place to find your Teacher Versions is on your homepage. Your homepage is the first screen to display after you sign in. Chapter 2: Giving eservices to Your Class 19
The "eservices Given" Tab The Teacher Versions for a specific class can also be found on the "eservices Given" tab for that class. Go to the "My Classes" tab, click the class name, and then click the "eservices Given" tab. How to Use Your Teacher Versions To use a Teacher Version of an eservice from the homepage or the "eservices Given" tab, simply click the name of the eservice. If you have any questions or problems while you're using your Teacher Version, just access the eservice's online help. Next Steps In this chapter, we walked you through the process of giving eservices to your new and existing classes. We also showed you how to use your Teacher Versions. After giving eservices to an existing class, there s nothing more you need to do to get your students started. However, after giving eservices to a class for the first time, you ll eventually need to: Instruct Students to Join Your Classes (see Chapter 3) - If you setup eservices for any new classes, this will help you send instructions to your students. - In a single class, each student will use the same class Activation Code to get his or her eservices started. Please note that each student will only need to use the Activation Code one time. Issues to Think About Before Instructing Students to Join Your Classes Before instructing students to join your classes, think about these basic considerations: What is the easiest way to help students join each of your classes? Each class has a single Activation Code. Each of the students in a class must use this class Activation Code to join the class. If you want you can allow your students to join a class on their own. However, we recommend that you help students join a class while the students are all together and in front of computers. This will save you a lot of time because you'll be able to guide your students through the instructions in one sitting, and you'll be able to supervise the students as they create their user accounts. If you want to instruct the students in a class all at once, you should schedule a class period for the task. Also, make sure the meeting space has enough internet connections, Chapter 2: Giving eservices to Your Class 20
so your students can actually follow your instructions as you go. Have you used all of your Teacher Versions? Before instructing students to join a class, make sure you've used the Teacher Version for each of the class' eservices. If students join the class and then try to use a certain eservice before you've used the Teacher Version of the eservice, they'll be blocked. For more information about using your Teacher Versions, see page 19. Do the students in your classes have access to Internet connections? To get started, either on their own or as a class, each student will need access to an Internet connection. Also, after joining your class, each student will continue to need an Internet connection to use his or her eservices. Chapter 2: Giving eservices to Your Class 21
Chapter 3: Instructing Students to Join Your Classes After you've given eservices to a class for the first time, you'll have to instruct your students to join the class online. This chapter will show you how to instruct each student to use the singleuse class Activation Code and to register as a new user or sign in as a returning user. After following your instructions, your students will be listed on your online class roster and will have access to the class eservices. If you want, you can instruct the students in a class to get started one at a time. However, we recommend that you set up a training session where you can instruct the students in your class all at once. This will save you a lot of time because you'll be able to guide your students through the instructions in one sitting, and this will make it easier for your students to ask questions and get answers quickly. Before You Instruct Students to Join Your Classes Ask yourself the following questions: Have you already given eservices to your classes? If not, see Chapter 3. Have you used your Teacher Versions? If not, see Chapter 3. Have you read "Issues to Think About Before Instructing Students to Join Your Classes"? If not, see Chapter 3. Chapter Objectives In this chapter, you'll learn how to: Instruct One Student at a Time (page 23) - You can instruct individual students to join your classes on their own. Instruct the Students in a Class All at Once (page 25) - For each of your classes, you can setup a training session to instruct the students in a group setting. Plan Your Next Steps (page 28) - After you ve instructed your students to join, you can monitor and manage your classes in a number of ways. Chapter 3: Instructing Students to Join Your Classes 22
Instructing One Student at a Time Step 1 - Choose an Instruction Method: Print, E-mail, or PowerPoint There are three different instruction methods you can use to help a student join your class and gain access to the class' eservices: print, e-mail, or PowerPoint. Each instruction method will walk the student through the process of going to the eservices website, using the class Activation Code, and registering as a new user or signing in as a returning user. If you want to print instructions and then hand them to the student, go to Step 2a below. If you want to e-mail instructions to the student, go to Step 2b. If you want to download a PowerPoint presentation and show it to the student, go to step 2c. Step 2a - Print Instructions Go to the "My Classes" tab. You'll see a list of your classes on the "Classes" tab. Click the name of the appropriate class. Click the "Instructions" tab. Click the Print instructions link. A new window displays the class Activation Code and the instructions for the student. Select Print from the File menu. Chapter 3: Instructing Students to Join Your Classes 23
Step 2b - E-mail Instructions Go to the "My Classes" tab. You'll see a list of your classes on the "Classes" tab. Click the name of the appropriate class. Click the "Instructions" tab. Click the E-mail instructions link. The "E-mail Instructions to Class" window displays. Enter the student's e-mail address in the E-mail field. Note: If you want to enter more than one e-mail address, be sure to separate each address with a comma. Review the information in the Instructions field. If you'd like to make any changes or additions to the instructions, simply click in the field and edit the information. Click the Send E-mail button. Click the Close button on the confirmation screen that displays. Step 2c - Download a PowerPoint Presentation of the Instructions Go to the "My Classes" tab. You'll see a list of your classes on the "Classes" tab. Click the name of the appropriate class. Click the "Instructions" tab. Chapter 3: Instructing Students to Join Your Classes 24
Click the Download a PowerPoint Presentation link. Save the PowerPoint presentation to your local hard drive. Before you show the presentation to your student(s), open the presentation and edit the appropriate slides to include the class Activation Code. Re-save the presentation with a new name that helps you identify the student or class that it is for. Tip: This method of instruction works best when you want to instruct students in a group setting. Instructing the Students in a Class All at Once Step 1 - Schedule a Training Session Reserve one class period to walk your students through the instructions. Be sure to ask your class to meet in a space that has enough internet connections; you'll want each student to follow your instructions as you go. Step 2 - Choose an Instruction Method: Print, E-mail, or PowerPoint Before you lead the training session, you'll need to choose an instruction method. Each instruction method will walk your students through the process of going to the eservices website and using the class Activation Code to gain access to their eservices. If you want to print instructions for your students and then pass them out during class, complete Step 2a on page 23. When you print the instructions, be sure to print enough copies for each student. The class Activation Code will be included on the printouts. Note: As an alternative to printing or photocopying instructions for each student, you could just print one copy of the instructions and then create a transparency to use with an overheard projector. If you want to e-mail instructions to your students, who can then print the instructions and bring them to class, complete Step 2b on page 24. The class Activation Code will be included in the e-mails. Chapter 3: Instructing Students to Join Your Classes 25
Note: Be sure to modify the e-mail message to include a note to your students, asking them to print the instructions and bring them to class. Your note should also ask the students to wait until the training session to follow the instructions. If you want to download a PowerPoint presentation to show to your class, complete Step 2c on page 24. The presentation will walk your students through the process of joining your class online. You will need to insert your class Activation Code into the presentation. Step 3 - Lead the Training Session When your students come together to learn how to get started, walk them through the instructions you printed, e-mailed, or downloaded. Be sure to leave enough time for each student to complete each step before you move on. Also, try to move around the training space, or recruit assistants to move around the space, so your students can receive hands-on help if they need it. Before You Begin If you printed instructions for your students Be sure to give each student a copy of the printout. Each printout will include the class Activation Code. If you e-mailed instructions to your students Make sure each student has the instructions in front of him or her before you begin. Each student s e-mail will include the class Activation Code. If you downloaded the PowerPoint presentation Make sure each student can see your projection of the presentation. The Instructions Walk your students through the following steps during your training session. Please note that these steps are worded differently than the steps your students will see on their printouts, e- mails, or in the PowerPoint presentation; whereas these instructions are addressed to you, the leader of the training, the instructions in the printouts, e-mails and PowerPoint presentation are addressed directly to your students. Step 1: Make sure each student is in front of a computer. Ask your students to go to http://www.classzone.com/eservices Chapter 3: Instructing Students to Join Your Classes 26
Note: You might want to ask your students to write down or remember this web address. In the future, whenever they want to access their eservices, they ll return to this screen to sign in. Step 2: Ask your students to enter the class Activation Code in the Activation Code field on the left half of the screen and to click the Submit button. Please note that every student must enter the same class Activation Code. Please tell your students that this is the only time they will use the class Activation Code. Hint: Though each student will have the class Activation Code if you printed or e-mailed instructions, you might want to write the class Activation Code on a blackboard or in a place where all the students can see it to ensure that each student uses the exact same class Activation Code. Step 3: If your students have never used eservices before, ask them to click the Register button on the left half of the screen and then to move on to Step 4. If your students already have usernames and passwords, ask them to enter their information, to click the Sign In button on the right half of the screen, and then to skip to Step 6. Step 4: Each new visitor will then have to create a user account. Please let your students know that their personal information will not be used for any marketing purposes. Hint: If you want your students to follow a standard for creating usernames, explain the standard now. For example, you might want your students to use their first names and last names, or their first initials and last names, as their usernames. Step 5: Ask each student to review the username and password he or she just created and to click the Next button. Explain that each student will use his or her username and password to access eservices from now on. Each student will then see his or her homepage. Great! At this point, your students are ready to start using your class eservices. If you want your students to start using eservices right away, ask them to click the eservice names on their homepages. Chapter 3: Instructing Students to Join Your Classes 27
Next Steps In this chapter, we walked you through the process of instructing students to join your classes online. After your students follow your instructions, they ll be able to start using the eservices you gave them. Now you should consider the different ways you can manage and monitor your classes: View Your Online Class Rosters - Eventually, you should view your online class rosters to make sure students have successfully joined and to check for any problems. Remove Students from Your Classes - There are a number of reasons why you would want to remove a student from a class. This will explain the reasons and show you how to do it. Remove eservices from Your Classes - There are a few reason why would want to remove an eservice from a class. This will explain the reasons and consequences and show you how to do it. Edit Your Classes - You can always change the name, grade, start date and end date of a class. Delete Your Classes - There are a few reason why would want to delete a class. This will explain the reasons and consequences and show you how to do it. Change Students' Inappropriate Usernames - If any students create inappropriate usernames, you can instruct them to change the usernames. Clean Up Your Classes at the End of a Term - This will show you what to do when your classes end. Chapter 3: Instructing Students to Join Your Classes 28
Chapter 4: Managing Your Classes After you've given eservices to the classes that you teach, there are a number of ways you can manage and monitor them. Before You Manage Your Classes Ask yourself the following questions: Have you already given eservices to your classes? If not, see "Chapter 2: Giving eservices to Your Classes". Have you already instructed your students to join your classes? If not, see "Chapter 3: Instructing Students to Join Your Classes. Chapter Objectives In this chapter, you'll learn how to: View Your Online Class Rosters (page 31) - Eventually, you should view your online class rosters to make sure students have successfully joined and to check for any problems. Remove Students from Your Classes (page 32) - There are a number of reasons why you would want to remove a student from a class. This will explain the reasons and show you how to do it. Remove eservices from Your Classes (page 33) - There are a few reason why would want to remove an eservice from a class. This will explain the reasons and consequences and show you how to do it. Edit Your Classes (page 34) - You can always change the name, grade, start date and end date of a class. Change Students' Inappropriate Usernames (page 35) - If any students create inappropriate usernames, you can instruct them to change the usernames. Chapter 4: Managing Your Classes 30
Clean Up Your Classes at the End of a Term (page 35) - This will show you what to do when your classes end. Delete Your Classes (page 36) - There are a few reason why would want to delete a class. This will explain the reasons and consequences and show you how to do it. Viewing Your Online Class Rosters At some point after you've given eservices to a class and instructed the students to join online, you should view your online class roster to make sure students have successfully joined and to check for any problems. Click the class name on your homepage or on the "My Classes" tab. You'll then see the "My Students" tab, which contains your online class roster. Any students listed on this tab have successfully joined your class. Note: If you need to help other students join, or if you haven't yet instructed this class to join online, see "Chapter 3: Instructing Students to Join Your Classes." Checking Your Online Class Roster for Problems You should periodically check your online class roster for the following problems: Chapter 4: Managing Your Classes 31
Students listed on your roster more than once If a student uses the class Activation Code more than once, he or she will have joined the class multiple times, will have multiple usernames and passwords, and will have too many of the class' eservices. You should remove all but one listing for the student. See "Removing Students from Your Classes" on page 32. Note: Before removing extra listings for a student, determine which username and accompanying eservices the student uses most. Students who left your class but are still listed on your roster When a student leaves one of your classes, you should remove the student. See "Removing Students from Your Classes" on page 32. Students who shouldn't have joined your class Some students not in your class may get a hold of the class Activation Code and accidentally join your class. If you find such a student listed, you should remove the student. See "Removing Students from Your Classes" on page 32. Note: It's important to remove a student who shouldn't be in your class or who left your class because it will free up eservices for other students. Removing Students from a Class When you remove a student from a class, the student is taken off your online class roster and the student's eservices and work for your class are completely deleted. As a result, the student will no longer see your class or your class' eservices listed on his or her homepage. Why You Would Want to Remove a Student A student is listed on your online class roster more than once. A student who left your class is still listed on your online class roster. A student who doesn t belong in your class is listed on your online class roster. Chapter 4: Managing Your Classes 32
Note: For more detailed information about these class roster problems, see Checking Your Online Class Rosters for Problems on page 31. Before You Remove a Student from a Class If the student has left your school or is no longer using eservices, you should proceed to remove him or her from your class. To Remove a Student On your homepage or "My Classes" tab, click the name of the class that includes the student you want to remove. You'll then see the "My Students" tab, which contains your online class roster. Click the remove link beside the name of the student you want to remove from the class. A confirmation message will appear. If you want to complete the removal of the student from the class, click the Complete button. If you want to cancel the remove of the student, click the Cancel button. Removing eservices from Your Classes There are a few reasons why you might want to remove an eservice from a class. The class might not be using the eservice anymore, or you might've given the eservice to the class accidentally. Important: Whatever the reason for your wanting to remove an eservice from a class, you should be very cautious. By taking an eservice away from a class, you'll actually be taking the eservice away from the students in the class. This means that the students will lose any work they've done with the eservice. Also, when you remove an eservice, you lose access to your Teacher Version of the eservice. On your homepage or "My Classes" tab, click the name of the appropriate class. Click the "eservices Given" tab. You'll then see a list of the class' eservices. Click the remove link beside the eservice you'd like to remove from the class. Chapter 4: Managing Your Classes 33
A confirmation message will appear. If you want to complete the removal of the eservice from the class, click the Complete button. If you want to cancel the removal of the eservice, click the Cancel button. Editing Your Classes You can change the name, grade, start date and end date of a class. There are a few reasons why you might want to change this information. When a class ends, you might want to setup the class for the next term. Rather than deleting the class and then giving eservices to a new class, you could just change the name, grade, start date or end date of the class. Another possibility is that you might simply want to make a correction in the class' name, grade, start date or end date. On your homepage or "My Classes" tab, click the name of the class that you want to edit. Click the Edit Class link above the "My Students" tab, "eservices Given" tab, or "Instructions" tab. The Edit Existing Class window displays. Edit the class Name, Grade, Start Date, or End Date and then click the Submit button. If you change the class name, the new name will appear on your homepage and on your "My Classes" tab. If you the grade of the class, the new grade will appear on the "My Classes tab. Chapter 4: Managing Your Classes 34
If you change the class end date, we will use the new date to let you know when it's time to prepare for your next term. Changing Students Inappropriate Usernames If you notice that a student has created an inappropriate username, you can instruct the student to change it. Ask the student to sign in to eservices using his or her current username and password. Ask the student to click the My Account link on his or her homepage. Ask the student to enter a new username in the Username field. Note: The student's username must be at least 6 characters long and can't include any spaces. For example, "Chris" would not work as a username, but "ChrisJ" would. Ask the student to click the Submit button at the bottom of the screen. After completing these steps, the student will have to use the new username and the existing password to access his or her eservices. Also, you'll notice the student's new username on your online class roster (see "Viewing Your Online Class Rosters" on page 31). Cleaning Up Your Classes at the End of the Term When your classes end, you should consider deleting your classes or setting them up for the next term. Setting Up a Class for the Next Term If you plan to teach a class again during the next term, it's easiest for you to edit elements of the class rather than delete the class and give eservices to a new one. This also will allow you to keep your Teacher Versions. Here's what you should do: Remove students from the class roster (see page 32) This will free-up eservices for your incoming students. Edit the class name, grade, start date, and end date (see page 34) You'll want to give the class a meaningful name so you and your students can recognize Chapter 4: Managing Your Classes 35
it. You'll also want to reset the start date and end date to apply to the new class. Make sure the eservices are right for the new class If you need to remove any eservices from the class, see page 33. If you need to give the class any additional eservices, see Giving eservices to Existing Classes in Chapter 2. Instruct the new students to use the class activation code (see Chapter 3) Whenever you want the new students to join the class, you'll simply have to ask them to use the class activation code. Deleting a Class at the End of the Term If a class ends and you don't plan to teach it again in the near future, you should delete the class. However, before deleting a class, there are some important issues to consider. Please read "Deleting Your Classes" below. Deleting Your Classes When you delete a class, all information about the class is completely removed from the eservices system. The class will no longer appear on your homepage or on your students' homepages. As a result, you and your students will no longer have access to the class' eservices. Why You Would Want to Delete a Class The class is over and you will not be teaching the class again in the future. You gave eservices to the class accidentally. To Delete a Class On your homepage or "My Classes" tab, click the name of the class that you want to edit. Click the Delete Class link above the "My Students" tab, "eservices Given" tab, or "Instructions" tab. A confirmation message will appear. If you want to complete the deletion of the class, click the Complete button. If you want to cancel the deletion of the class, click the Cancel button. Chapter 4: Managing Your Classes 36