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Alabama Commission on Higher 100 N. Union St. P.O. Box 302000 Montgomery, AL 36130-2000 Main: (334) 242-1998 http://www.ache.state.al.us Alabama Department of Postsecondary P.O. Box 302130 Montgomery, AL 36130-2130 Main: (334) 293-4500 http://www.accs.cc/ Alaska Commission on Postsecondary PO Box 110505 Juneau, AK 99811 0505 Main: (907) 465 6741 http://acpe.alaska.gov/educator SCHOOL/Postsecondary_Institutions/Consu mer_protection Arizona Department of 1535 W. Jefferson St. Phoenix, AZ 85007 Main: (602) 542-5393 https://ppse.az.gov/complaint Arkansas Higher Coordinating Board 423 Main Street, Suite 400 Little Rock, AR 72201 Main: 501 683 8000 http://sbpce.arkansas.gov/students/pages/comp laintprocess.aspx http://www.adhe.edu/sitecollectiondocuments /AcademicAffairsDivision/ICAC%20Rules%2 0and%20Regulations/APPENDIXJ.pdf California Bureau for Private Postsecondary 2535 Capitol Oaks Drive, Suite 400 Sacramento, CA 95833 Main: (916) 431-6924 FAX: (916) 263-1897 http://www.bppe.ca.gov/enforcement/complain t.shtml Colorado Department of Higher Complaints 1560 Broadway Suite 1600 Denver, CO 80202 Main: (303) 866 2723 Fax: (303) 866 4266 http://highered.colorado.gov/dhe/contact.html Connecticut Office of Higher 61 Woodland Street Hartford, CT 06105-2326 Main: (860) 947-1800 http://www.ctohe.org/studentcomplaints.shtml (or) http://www.ctohe.org/studentsfamilies/pdfs/compla intform.pdf Delaware Department of The Townsend Building 401 Federal Street, Suite 2 Dover, DE 19901-3639 Main: (302) 735-4000 or (302) 857-3388 http://www.doe.k12.de.us/site/default.aspx?pageid= 1 District of Columbia Superintendent of Licensure Commission (ELC) Public Complaints 810 First Street NE, 9 th Floor Washington, DC 20002 Main: (202) 727-6436 Email: osse@dc.gov http://osse.dc.gov/service/education-licensurecommission-elc-public-complaints Florida Department of Commission for Independent 325 W. Gaines Street, Suite 1414 Tallahassee, FL. 32399 0400 Email: cieinfo@fldoe.org http://www.fldoe.org/policy/commission-forindependent-edu/file-a-complaint.stml

State of Georgia Nonpublic Postsecondary Iowa College Student Aid Commission Commission 430 East Grand Ave., FL3 2082 E. Exchange Place, Suite 220 Des Moines, IA 50319 0146 Tucker, GA 30084 Main: (515) 725 3400 Main: (770) 414-3300 https://www.iowacollegeaid.gov/content/forms-andapplications http://gnpec.org/consumer-resources/ Hawaii Postsecondary Authorization Program (HPEAP) PO Box 541 Honolulu, Hawaii 96809 Main: (808) 586-7327 Email: hpeap@dcca.hawaii.gov http://cca.hawaii.gov/hpeap/student-complaintprocess/ Idaho State Board of 650 West State Street, Suite 307 PO Box 83720) Boise, Idaho 83720-0037 Private Postsecondary & Proprietary School Coordinator Contact: Val Fenske Main: (208) 332-1587 Email: Valerie.Fenske@osbe.idaho.gov http://www.boardofed.idaho.gov/priv_col_univ /student_complaint.asp Illinois Board of Higher 431 East Adams, 2 nd Floor Springfield, Illinois 62701-1404 Main: (217) 782-2551 Email: info@ibhe.org http://www.ibhe.state.il.us/consumerinfo/comp laint.htm Indiana Commission for Higher Board for Proprietary Indiana Commission for Higher 101 West Ohio Street, Suite 670 Indianapolis, IN 46204 (317) 464-4400 ext. 0 Email: complaints@che.in.gov http://www.in.gov/che/2744.htm http://www.in.gov/bpe/2329.htm Kansas Board of Regents 1000 SW Jackson Street, Suite 520 Topeka, KS 66612-1368 Main: (785) 296 3421 http://www.kansasregents.org/private_postsecondary _complaint_process Kentucky Council on Postsecondary Director of Postsecondary Licensing Council on Postsecondary 1024 Capital Center Drive, Suite 320 Frankfort, KY 40601 http://cpe.ky.gov/policies/academicpolicies/faqsstudents.htm#how%20do%20i%20file%20a%20co mplaint Kentucky State Board for Proprietary P.O. Box 1360 Frankfort, KY 40602 Main: (502) 564-3296 http://www.bpe.ky.gov/applications%20and%20for ms/form%20to%20file%20a%20complaint.pdf Louisiana Board of Regents Attn: Assistant Program Manager PO Box 3677 Baton Rouge, LA 70821-3677 Main: (225) 342-7084 http://regents.louisiana.gov/proprietaryschools/ (or) http://regents.louisiana.gov/wpcontent/uploads/2014/07/studentcomplaintpr ocedure.pdf Maine Department of Director of Policy and Programs 23 State House Station Augusta, ME 04333-0023 http://www.maine.gov/ag/consumer/complaints/inde x.shtml

Maryland Higher Commission Student Complaint Process Consumer Protection Division Office of the Attorney General 200 Saint Paul Place Baltimore, Maryland 21202 Main: (410) 528-8662 http://www.mhec.state.md.us/highered/acadaf f/mhecstudentcomplaintprocess.pdf Missouri Department of Higher 205 Jefferson Street, PO Box 1469 Jefferson City, MO 65102-1469 Main: (573) 751-2361 Email: info@dhe.mo.gov http://dhe.mo.gov/contactus.php http://dhe.mo.gov/documents/policyoncompla INTRESOLUTION-reviseddraft.pdf Massachusetts Board of Higher One Ashburton Place, Room 1401 Boston, MA 02108 Main: (617) 994-6950 http://www.mass.edu/forstudents/complaints/c omplaintprocess.asp Michigan Department of Licensing and Regulatory Affairs Bureau of Commercial Services, Licensing Division Proprietary School Unit Staff 201 N. Washington Sq. Lansing, MI 48913 http://www.michigan.gov/lara/0,4601,7-154- 35299_61343_35395_35396---,00.html Minnesota Office of Higher Registration & Licensing 1450 Energy Park Drive, Suite 350 St. Paul, MN 55108-5227 Main: 651-259-3975 or 1-800-657-3866 Email: info.ohe@state.mn.us http://www.ohe.state.mn.us/mpg.cfm?pageid= 1078 Mississippi Commission on College Accreditation 3825 Ridgewood Road Jackson, MS 39211-6453 Main: (601) 432-6372 http://www.mississippi.edu/mcca/ http://www.mississippi.edu/mcca/downloads/st udentcomplaintform.pdf Montana Board of Regents Office of Commissioner of Higher Montana University System 2500 Broadway Street PO Box 203201 Helena, MT 59620-3201 Main: (406) 444-6570 http://mus.edu/mus-statement-of-complaint- Process.asp#Institutions%20Outside Nebraska Coordinating Commission for Postsecondary PO Box 95005, Lincoln, NE 68509-5005 Main: (402) 471-0730 http://www.education.ne.gov/ppcs/pdf%20folders /PDF%20Documents/PPCS%20Forms/Complaintform.pdf http://www.ccpe.state.ne.us/publicdoc/ccpe/compl aint.asp Nevada Commission on Postsecondary 8778 S Maryland Parkway, Suite 115 Las Vegas, NV 89123 Main: (702) 486-7330 http://www.cpe.state.nv.us/cpe%20complaint%20i nfo.htm New Hampshire Higher Commission Edward R. MacKay, Division Director New Hampshire Department of 101 Pleasant Street Concord, NH 03301 Main: (603) 271-0256 Email: Edward.MacKay@doe.nh.gov http://www.education.nh.gov/highered/complianceallegation.htm

State of New Jersey Ohio State Board of Career Colleges and Schools Office of the Secretary of Higher 30 East Broad Street, Suite 2481 NJ Higher Columbus, OH 43215 P.O. Box 542 Maine: (614) 466-2752 Trenton, NJ 08625 0542 Email: bpsr@scr.state.oh.us Main: (609) 292 4310 http://scr.ohio.gov/consumerinformation/filingaco Email nj_che@che.state.nj.us mplaint.aspx http://www.state.nj.us/highereducation/ https://www.state.nj.us/treas/highereducation/c ontactus.shtml New Mexico Higher Department 2048 Galisteo Street Santa Fe, New Mexico 87505-2100 Main: (505) 476-8400 Email: Exec.Admin@state.nm.us http://www.hed.state.nm.us/students/complaint s.aspx New York State Bureau of Proprietary School Supervision Investigations and Audit Unit 116 West 32 nd Street, 5 th Floor New York, NY 10001 Main: (212) 643-4760 Email: BPSS@NYSED.GOV http://www.acces.nysed.gov/bpss/students/disc los.htm North Carolina State Board of Proprietary Schools 200 West Jones Street Raleigh, North Carolina 27603 Scott Corl Executive Director of Proprietary Schools Main: (919) 807-7061 Email: corls@nccommunitycolleges.edu http://www.nccommunitycolleges.edu/propriet ary-schools North Dakota University System Tanya Spilovoy, D. Ed. Director of Distance and State Authorization 1815 Schafer St., Ste. 202 Bismarck, ND 58501 1217 Email: tanya.spilovoy@ndus.edu http://www.ndus.edu/system/stateauthorization/ Oklahoma State Regents for Higher 55 Research Parkway, Suite 200, Oklahoma City, OK 73104 Main: (405) 225.9100 http://www.okhighered.org/current-collegestudents/complaints.shtml Oregon State Board of Higher of Higher Coordinating Commission Shell Dumas 775 Court St. NE Salem, OR 97301 Main: (503) 947 5600 http://www.ode.state.or.us/search/page/?id=325 Pennsylvania Department of Postsecondary and Adult 333 Market Street, 12th Fl Harrisburg, PA 17126 0333 Main: (717) 783 8228 Email: ra collunivseminfo@pa.gov http://www.education.state.pa.us/portal/server. pt/community/higher_education/8711/complai nt_procedure/1004474 Rhode Island Board of Governors for Higher Shepard Bldg. 80 Washington Street Providence, RI 02903 Main: (401) 456-6000 http://www.ribghe.org/students.htm

South Carolina Commission on Higher Academic Affairs and Licensing 1122 Lady Street, Suite 300 Columbia, SC 29201 Main: (803) 737-2260 http://www.che.sc.gov/ (or) http://www.che.sc.gov/portals/0/che_docs/ac ademicaffairs/license/complaint_procedures_a nd_form.pdf South Dakota Board of Regents 306 East Capitol Ave Suite 200 Pierre, SD 57501 Home: 605 773 3455 Email: info@sdbor.edu http://www.sdbor.edu/services/academics/sds ARA/SDSARA_000.htm Tennessee Higher Commission Division of Postsecondary School Authorization Parkway Towers, Suite 1900 404 James Robertson Parkway Nashville, TN 37243-0830 Main: (615) 741-5293 http://www.tn.gov/thec/divisions/lra/postsec ondaryauth/psa.html (or) http://tn.gov/thec/divisions/lra/postsecondar yauth/complaintform.pdf Texas Workforce Commission TWC-Career Schools and Colleges Austin, Texas, 78778-0001 Main: (512) 936-3100 Email: career.schools@twc.state.tx.us http://www.twc.state.tx.us/svcs/propschools/ca reer-schools-colleges-students.html Texas Higher Coordinating Board College Readiness and Success Division P.O. Box 12788 Austin, Texas 78711-2788 Email: StudentComplaints@thecb.state.tx.us http://www.thecb.state.tx.us/index.cfm?objecti d=051f93f5-03d4-9cce- 40FA9F46F2CD3C9D Utah Division of Consumer Protection 160 East 300 South Salt Lake City, Utah 84111 Main: (801) 530 6601 http://consumerprotection.utah.gov/consumerinfo/sc hools.html (or) http://consumerprotection.utah.gov/complaints/index.html Vermont Agency of 219 North Main Street, Suite 402, Barre, VT 05641 Cathy Hilgendorf Main: (802) 479-7451 Email: cathy.hilgendorf@state.vt.us http://education.vermont.gov/directories/postsecond ary#resources (or) http://education.vermont.gov/documents/edu- VTAOE- Complaint_Resolution_for_Postsecondary_Educatio n.pdf Virginia State Council of Higher 101 N. 14TH St., 10TH FL, James Monroe Bldg. Richmond, VA 23219 Main: (804) 225-2600 http://www.schev.edu/students/studentcomplaint.asp Washington Student Achievement Council 917 Lakeridge Way SW Olympia, WA 98502 Program Administrator Karen Oelschlager Main: 360.753.7869 Email: kareno@wsac.wa.gov http://www.wsac.wa.gov/protecting-educationconsumers Washington Workforce Training and Board 128 10 th Avenue Olympia, WA Main: 360-709-4641 Email: pspencer@wtb.wa.gov http://www.wtb.wa.gov/pcs_complaints.asp

West Virginia Higher Policy Commission 1018 Kanawha Boulevard, East - Suite 700 Charleston, WV 25301 Main: (304) 558 2101 Email: jtice@hepc.wvnet.edu http://www.wvhepc.com/wp- content/uploads/2014/06/student-complaint- Process-revised-3.pdf Wisconsin al Approval Board 30 W. Mifflin St., 9th Floor P.O. Box 8696 Madison, WI 53708 Main: (608) 266 1996 Email: eabmail@eab.state.wi.us http://eab.state.wi.us/resources/complaint.asp Wyoming Department of 2300 Capitol Avenue Hathaway Building, 2nd Floor Cheyenne, WY 82002-0050 Main: (303) 777-7675 Email: elaine.marces@wyo.gov http://edu.wyoming.gov/beyond-theclassroom/school-programs/private-schoollicensing/ http://edu.wyoming.gov/downloads/schools/stu dent-complaint-process.pdf