Management Science Models for Operations Management

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Management Science Mdels fr Operatins Management Curse Outline BCmm, Department f Supply Chain and Business Technlgy Management Winter 2016 General Infrmatin Curse Number: SCOMM 361 Credits: 3 Sectin: Class: Rm: A Mnday, 14:45 17.30 MB S1.115 Instructr: Gregry Kersten Office: MB 12.131 E-mail: gregry.kersten@cncrdia.ca Office hurs: Mnday, 13:00 14:15 Teaching Assistant: Frédérik Vaillancurt Office: E-mail: frederik.vaillancurt@gmail.cm Office hurs: SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016

Nte: This Curse Outline cntains infrmatin that, if ignred, may result in lsing marks in the curse. Curse descriptin The bjective f this curse is t prvide students with an understanding f the rles f management science in business rganizatins. The curse intrduces management science techniques and mdels as well as their applicatin in varius disciplines such as marketing, finance, peratins management amng thers. Tpics include linear prgramming, integer prgramming, transprtatin, transshipment and assignment prblems, netwrk mdels, multicriteria decisin mdels and dynamic prgramming. The emphasis is n mdeling appraches and interpretatin f slutins thrugh the use f ptimizatin sftware packages. Students learn hw management sciences mdels and appraches can be used t create business value, slve business prblems, accmplish crprate gals, and achieve and maintain a cmpetitive advantage. Prerequisite: COMM 225. Learning Objectives The main bjective f this curse is t prvide an understanding f the rles f management science in mdelling and supprting business activities and enhancing rganizatins cmpetitive advantage. Upn successful cmpletin f this curse, students will be able t: Develp analytical, critical thinking, and prblemslving skills in a business cntext. Understand the imprtance f management science apprach t prblem frmulatin and slutin, an apprach that is crucial in the mdern business and industrial wrld with the increased use f cmputers. Learn hw managerial decisins can be imprved with quantitative mdels. Develp the skill f frmulating the varius prblems and business requirements as a mathematical mdel. Learn hw t slve mathematical mdels using sftware. Interpret the btained slutins, draw cnclusins and prvide managerial insights. Mdle The curse website is n Mdle. Yu can access the curse website thrugh mycncrdia prtal at www.mycncrdia.ca using yur netname and passwrd. Yur accunt will allw yu t access the nline the slides, assignments, grades, and ther materials frm the curse website. All assignments must be submitted via Mdle. Please nte that the iclicker questins will nt be psted n Mdle. SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016

Management Science Mdels fr Operatins Management Schedule (subject t change) Date Week Tpic Chapter Jan 11 1 Intrductin; Intrductin t LP 1, 2 Jan 18 2 Intrductin t LP, Ling 15 2, Ling manual Jan 25 3 LP slutins and sensitivity analysis 3 Feb 1 4 LP applicatins and simplex methd 4, 17 Feb 8 5 Advanced LP 5 Assignments (due by 11:55 pm) Feb 15 6 Distributin and Netwrk Mdels 6 Assignment 1 due Spring Break (Feb. 2228) Feb 29 7 Distributin and netwrk mdels 6 Midterm Mar 7 8 Integer LP 7 Mar 14 9 Decisin Analysis 13 Mar 21 10 DA, Multicriteria Decisins 13, 14 Assignment 2 due Break (Mar. 2528) Apr 4 11 Multicriteria Decisins 14 Apr 11 12 Dynamic Prgramming 21 Apr 14 13 Curse review Nte: This class is n Thursday Assignment 3 due Curse Materials Required Material: An Intrductin t Management Science: Quantitative Appraches t Decisin Making, 14th Editin; Andersn, Sweeny, Williams, Camm, Cchran, Fry, Ohlman. First custm editin fr Cncrdia University, 2015. (ISBN 9780176759414 r 0176759417) iclicker Yu are required t purchase an iclicker fr inclass participatin. A clicker is a classrm respnse system that allws yu t respnd t questins the prfessr displays during class. Yu will receive pints fr perfrmance (i.e., answering the questins crrectly) but nt fr merely answering the questins). New and used iclickers are available in the bkstre, which als ffers a buyback ptin. Please read abut the iclicker registratin! Sftware fr assignments We will be using LINDO. Yu can dwnlad LINDO frm http://www.lind.cm/. Lind manual is included in the dwnladed file. SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016

Althugh the SCBTM Department has a cmputer lab (MB 12.314) that has the required sftware installed, the lab is nt always pen, and s it is best t learn hw t run the required sftware n yur wn cmputer. Teaching Methd Practical examples in class and practice prblems are presented in business and ecnmics settings. These examples are drawn frm a variety f areas such as accunting, management, finance, marketing, prductin, ecnmics and business infrmatin systems. The teaching methds include: Lectures with discussin: Imprtant material frm the textbk and ther surces will be cvered. These lecture resurces may include presentatins, slides, websites, and vides. Minicase studies and discussins: Real r fictinal business scenaris may be presented, and there will be inclass and nline discussins n hw t apply infrmatin systems t slve business prblems. Clickers and peer instructin: Classrm respnse technlgy t facilitate active inclass learning will be used in every class. Further infrmatin n clickers is prvided n the last page f this utline. Assignments and activities: Students will be required t cmplete assignments and activities designed t cmplement and enhance learning f the curse material as well as t prvide sme practical experience f management infrmatin systems. Midterm: The midterm exam will take place in class (Week 7). Exam: The final exam will take place n the university premises. The date, time and rms fr the final exam will be determined by the examinatin ffice. Class Preparatin and Prblem Assignments Understanding f the curse material is generally achieved thrugh individual (r grup) study, hmewrk assignments, and classrm examples. The instructr will nt explicitly cver in class all material that students are expected t learn. Lectures are used t develp an understanding f the mre cmplex issues. It is yur respnsibility t study the remaining parts f each chapter. Classrm and nline examples are used t illustrate the applicatin f material in typical cntexts. T maximize yur benefit frm this curse, yu shuld thrughly read the chapter material prir t each class and try t slve the prblems and cases that appear in the Class Schedule. Due t the large class size, nt all the questins yu have can be answered in class. Please pst any remaining questins yu might have abut the curse t the discussin frum n the curse website n Mdle. Other students, the teaching assistant, r the prfessr will answer yur questins. All handuts will be psted n the curse website n Mdle. It is yur respnsibility t check them and print them befre class. Students are strngly advised t g thrugh prblems and slved examples in the textbk. I suggest that yu use pen and paper when ding Management Science prblems. Yu will be deceiving yurself if yu simply read the text. In rder t benefit frm this curse, yu shuld read the assigned chapter prir the lecture. SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016

Curse Evaluatin The final grade fr the curse will be based n the fllwing cmpnents: Evaluatin Class activities 10% Assignments 22% Assignment 1: 8% Assignment 2: 8% Assignment 3: 6% Midterm 23% Final examinatin 45% Ttal 100% Details Class activities There will be a variety f inclass learning activities, ne f which is clickers use and peer instructin. In any class when yu answer clicker questins, yu will receive participatin marks fr yur crrect answers. The lwest 2 marks in the semester will be excluded frm the calculatin f the clicker participatin and perfrmance marks. (Nte: details f clicker use are prvided later in this dcument.) Assignments There are three assignments during the semester; please refer t the schedule fr the due dates. Assignments 1 and 2 can be dne as an individual r by grups f maximum three students. Assignments 3 is individual; it requires that yu register by March 14 (registratin take less than 5 min.). Nte that this assignment begins n April 1. If yu d nt register by March 24, then yu will get zer fr this assignment; registratin n r after March 14 carries a penalty f 0.5 % per day. Midterm The midterm exam and it will cver material frm Chapter 1, 2, 3, 4 and 17 (including Appendices). Parts f the Ling manual that were used in slving LP prblems are als required. Final examinatin The final exam will cver the material frm Chapters 5, 6, 7, 13, 14, and 21, including Appendices. Nte that many f the appraches and methds used in mdelling and slving prblems, which are discussed in the earlier chapters are necessary t knw sme f the appraches and methds discussed in Chapters 6 and nward. Handuts and ther materials may als be required. SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016

Disclaimers Nte: In the event f extrardinary circumstances beynd the University's cntrl, the cntent and/r evaluatin scheme in this curse is subject t change. IMPORTANT DATES: September 21, 2015: Nvember 8, 2015: Last day fr withdrawal with tuitin refund (DNE) Last day fr academic withdrawal (DISC) Late assignments class plicy: Late assignments, fr any reasn, will be subject t a 20% penalty fr the first day. An additinal 10% will be deducted fr each additinal day. Numerical Scre and Letter Grades At the end f this curse, the instructr will prduce an verall scre fr the student s perfrmance n the varius cmpnents f this curse, and then cnvert that scre t a letter grade. The fllwing list prvides the numerical equivalent fr the letter grades that will be reprted at the end f the term: Letter and Number Grades Letter Scre A+ 90 100 A A 85 80 89 84 B+ 77 79 B B 73 70 76 72 C+ 67 69 C C 63 60 66 62 D+ 57 59 D D 53 50 56 52 FNS 0 49 Please refer t sectin 16.3 f the Undergraduate Calendar fr mre infrmatin abut the grading system, examinatins, and perfrmance requirements. (http://registrar.cncrdia.ca/calendar/16/16.html#16.3) SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016

Assessment f Learning Objectives Learning Outcmes Midterm & final exam Assignment 1 Assignment 2 Assignment 3 Analytical, critical thinking, and prblemslving Therybased questins and applicatinbased Case analysis and mdel de Frmulating and implementing exam questins skills in a business cntext velpment. Sen sitivity analysis nline strategies Management science apprach t prblem frmutins and applicatin Therybased queslatin and slutin based exam questins Imprving managerial decisins with quantitative mdels Frmulating business prblems and requirements as mathematical mdels Slving mathematical mdels using sftware Interpreting the btained slutins, draw cnclusins and prvide managerial insights Therybased questins and applicatinbased exam questins Therybased questins and applicatinbased exam questins Therybased questins and applicatinbased exam questins Frmulating and slving LP mdels Slutin interpretatin and sensitivity analysis Case analysis, mdel develpment and slutin analysis Use f decisin analysis in mdelling business prblems. Preference mdelling Frmulatin f lcatin and transhipment prblems Transprtatin and netwrk mdels Case analysis, mdel develpment and slutin analysis Use and assessment f MS in prcurement Search fr ptimal slutin in a dynamic cntext Interpretatin f mdels fr multibilateral business negtiatin SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016

iclicker FAQ s: Why d we use clickers? research n learning reprts the fllwing: When yu actively participate in learning, yu retain the knwledge lnger than yu wuld if yu passively listened t the lecture. When yu answer questins, yu remember the answers better than if yu were just tld the answers t the questins. Yu will remember the answers even mre when yu discuss it with ther students befre answering. This peer instructin has been fund t imprve inclass learning. Hw d we use clickers in class? In each class, typically the fllwing steps are repeated: Prfessr explains a tpic A multiple chice questin is displayed Yu read the questin and answer it using yur clicker What are sme ther benefits f clicker exercise? It prvides immediate feedback t yu abut yur level f knwledge f the tpic f the questin cmpared t the ther students in the class. It prvides feedback t the prfessr by alerting her t tpics that were nt clearly understd by the majrity f the students in the class. The prfessr immediately respnds by prviding further clarificatins. It is an bjective way f giving credit fr yur class preparatin and participatin It is fun! (several students frm varius universities, reprted this I agree as well) What d I need t d t benefit frm this interactive learning activity? Yu will need t prepare fr each class by familiarizing yurself with the tpic befre class. Withut preparatin, this learning activity can easily deterirate int a mindless clicking exercise which defeats its purpse. A mre detailed guideline n preparing fr class is prvided belw. What d frmer students wh have used clickers say abut it? Belw are sme cmments frm frmer students: iclickers are a gd way t keep the class interesting and helps us stay up t date. The clicker questins are very effective Iclicker is a very gd idea since it frces students t g t class and participate. I find the clicker questins a gd way t get participatin marks. I really liked the clicker questins, and we went ver everything in great detail. I really like the cncept f wrking with clickers because it makes yu think n yur feet and reflect n the material that has just been cvered. I als like the cncept f clickers as it really evaluates students understanding f the theries. She shuld keep using clicker questins t help students understand what they are reading in the textbk Hw d I register my iclicker? 1. Lg in t the MyCncrdia Prtal at http://www.mycncrdia.ca 2. In the MyCncrdia menu, select "Student Services". 3. Select " iclicker Registratin". 4. Enter yur iclicker ID (the number n the back f the iclicker remte) and click "Enter". 5. T get full iclicker marks yu must use yur iclicker n every ccasin and register it by the end f week 3. SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016

Academic Integrity The mst cmmn ffense under the Academic Cde f Cnduct is plagiarism, which the Cde defines as the presentatin f the wrk f anther persn as ne s wn r withut prper acknwledgement. This culd be material cpied wrd fr wrd frm bks, jurnals, internet sites, prfessr s curse ntes, etc. It culd be material that is paraphrased but clsely resembles the riginal surce. It culd be the wrk f a fellw student, fr example, an answer n data fr a lab reprt, a paper r assignment cmpleted by anther student. It might be a paper purchased thrugh ne f the many available surces. Plagiarism des nt refer t wrds alne it can als refer t cpying images, graphs, tables, and ideas. Presentatin is nt limited t written wrk. It als includes ral presentatins, cmputer assignments and artistic wrks. Finally, if yu translate the wrk f anther persn int French r English and d nt cite the surce, this is als plagiarism. Clickers: Bringing smene else s clicker t class and answering fr them cnstitutes cheating. It will be dealt with in the same manner as cheating. In Simple Wrds: DO NOT COPY, PARAPHRASE OR TRANSLATE ANYTHING FROM ANYWHERE WITHOUT SAYING FROM WHERE YOU OBTAINED IT! (Surce: The Academic Integrity Website: http://www.cncrdia.ca/students/academicintegrity/plagiarism.html) Supprt Services Cncrdia University ffers many ncampus supprt services that are available t students free f charge. The web link http://www.cncrdia.ca/students/help4u.html is a useful facility that guides students t a specific supprt service that can prvide apprpriate assistance. SCOMM 361: Management Science Mdels fr Operatin Management, Winter 2016