Education Master of Education: Counselor Education-College Student Development May 2012 Non-Profit Learning Point Management Certificate 2008-2013 Institute for Service Learning, Division of Community Engagement Bachelor of Arts: History and Religious Studies Magna Cum Laude December 2008 Higher Education & Student Affairs Experience Program Coordinator, Adult & Nontraditional Students January 2013 Present Originate and oversee daily operations and resourcefulness of the Adult & Nontraditional Student Center serving military, adult learners, and students with children. Supervise Temporary Employees, Graduate Assistants, and six student staff. Teach university s introductory course (APSU 1000). Advocate for adult learners across the university, serving as their ombudsman and assisting the university in understanding the population and its needs. Identify strategies and coordinate with other departments to eliminate barriers to enrollment and persistence for post-traditional students. Plan and implement programming to enhance academic and social success of nontraditional students with an emphasis on retention. Market programs through social media, Twitter and Facebook. Design print media, including branding, brochures and flyers, as well as web resources. Conduct regular assessment, and adjust programs to coordinate with objectives from the Division of Student Affairs and the University s Quality Enhancement Plan. Program Manager Adult Reconnect: Be A Gov Grant (developing mentoring groups for adult learners, with a reach of 150 participants). Transportation and Staff Leader, Alternative Break Trips (2013, 2014, 2015)
Program Coordinator, Adult & Nontraditional Students Cont. Division and university committees include: Student Success Task Force; Students at Academic Risk committee; Support & Recognition and Professional Development committees for Student Affairs; Family Weekend Planning Committee; Welcome Week Planning Committee, President s Sustainability Committee, Presidents Parking Committee, Employee Evaluation Review Committee, Strategic Planning Committee/Public Relations, Staff Senate Coordinator, University Student Commons & Activities March 2009- January 2013 Off Campus Student Services,, Oversaw the daily operations and resource center for Off Campus Student Services at VCU including hiring and supervision of student staff with heavy emphasis on peer counseling skills. Managed public relations for Off Campus Student Services, including Twitter account, and Facebook page, print media and web editing, and additional university promotion. Presented at all VCU new-student events such as Orientation, Open House, Move-In, and Welcome Week. Outreach representative of the VCU Neighborhood Team, a Town/Gown committee to address noise, alcohol abuse, and trash issues off campus. Provided crisis resources for students experiencing violence, property loss, landlord conflict, and other issues that adversely impacted their student life off campus. Advised and developed programming for parents and students about safety, budgets, and healthy choices. Executed campus wide annual programs, The Off Campus Living Fair, and The Great Bike Round-Up. Provided workshops during these fairs to emphasize informed decision making and safety practices for students. Promoted alternative transportation including knowledge of public transit, VCU Parking and Transportation, carpooling, and health benefits of cycling and walking. VCU committees included: o Welcome Week, Asian/Hispanic Initiative Community Committee, Healthy Campus, The Neighborhood Team for Town-Gown Relations, Sustainability Bicycle Sub-Committee, CAS standards investigation team, and the 2012 Pre-Health Advisory Committee. Supervisor, University Student Commons & Activities November 2004 March 2009 Information & Off Campus Student Services,, In addition to the duties I explained for the position of Off Campus Student Services Coordinator I also: Supervised twenty student employees with emphasis on empathetic service training and development for their professional futures. Initiated self-awareness assessment activities at student staff meetings, and created advanced positions for peer trainers and supervisors. 2
Managed Information Service Centers for the University, through Department of Student Commons & Activities, and the Division of Student Affairs, on both Monroe Park and MCV campuses. Related Community Engagement & Professional Experience Martha s Darkroom Inc. 1992-2004 Owner/Operator, Formed business plan and opened custom photo lab for professional and amateur film enthusiasts. Custom color and black & white printing done in collaboration with clients for museum quality pieces. Managed auxiliary rental lab and provided instruction for color and black & white, film, and print developing, as well as supervising VCU School of Arts, Photography student interns. Problem solved to keep multiple lab services running smoothly in two historic buildings while under constant deadlines requiring excellent organization skills. TMI Consulting March 2011 January 2013 Facilitated programs for TMI Consulting using Turning Point Software Clicker Technology. TMI specializes in Diversity Training, Leadership, and Community Engagement. Programs included: Virginia Adult Education Conference Mayor s MPACT on the Budget, City of Richmond community input series Virginia Community College Alliance Emerging Women s Leadership Conference Future of Richmond s Past Diversity Workshop for CASA (Court Appointed Special Advocates) volunteers. Professional Memberships & Awards Member: Student Affairs in Higher Education Administration, NASPA, 2009-2016 Public Relations Manager: NASPA Adult Learners and Students with Children KC Leadership Team, 2015-2017 Advisor: Non-Traditional Student Society, APSU, 2013-2016 Student Award for Appreciated Staff & Faculty, APSU, 2014 Alpha Theta Psi, APSU Chapter, Alpha Sigma Lambda, National Honor Society for Adult Students, 2014 Character Counts Recognition Award, APSU, 2014 Silent Inspiration Student Support Award, APSU, 2013 Member Association of College Unions International ACUI, 2005-2013 Pre-Health Advisory Committee, VCU, 2012 3
Alpha Epsilon Lambda, Graduate Honor Society, VCU, 2012 Jack A. Duncan Scholarship for Counselor Educators, VCU, 2011-2012 Treasurer/Activities Planner: Counselor Education Student Networking Association, 2011-2012 Professional Memberships & Awards Continued Phi Kappa Phi, VCU Chapter, International Honor Society, VCU, 2011 Chi Sigma Iota-Omega Lambda Iota Chapter, International Honor Society for Counselor Education, 2011 Customer Service Recognition Award University Student Commons & Activities, VCU, 2009 William E. Blake Scholarship for History of Christianity Scholar, VCU, 2008-2009 Alexandrian Club (History Club), VCU, 2004-2008 Edward F. Lund Award for Highest Class GPA, History Department, VCU, 2008 Presentations & Publications Editor NASPA ALSC KC quarterly newsletter, Crossroads, May 2015-Present Adult Reconnect: Be A Gov Program Manager ($70k Tennessee Higher Ed. Grant), 2015-2016 Advocating for Pregnant and Parenting Students: How to be Proactive Not Reactive, Co-Instructor NASPA Online Learning Community, On Demand Catalog, 2015 Advocating as a Tool for Transforming the Student Experience for Adult Learners and Students with Children, NASPA Pre-Conference Presentation, Baltimore, MD, 2014 Transforming the Student Experience for Nontraditional Learners and Student Veterans, Memphis In May Student Affairs Conference, Memphis, TN, 2014 Professional Competencies in the Framework of Nontraditional Student Work, Co-Author, 2014 Additional Certifications, Training, & Skills Certifications SAFE, Green Zone, and Secular Zone Red Cross CPR/AED/First Aid Certified (expires 2018) Appreciative Advising Course, Florida Atlantic University June 2016 CAEL Career Advising Adult Learners Dec. 2016 Training Banner Argos Skills Event Management Services, Drupal Open Text Web CMI 10.1 4
Turning Point Audience Interactive Tech Microsoft Office Suite, MS Publisher, Adobe InDesign University Structure, Policies, and Legal Acts (including: F.E.R.P.A., Title IX, Title IV, ADA). Multicultural Leadership & Spanish Language Skills. 5