Course Outline Code: ENP365 Title: Participation and Conflict Resolution Faculty of Arts, Business and Law School of Social Sciences Teaching Session: Semester 2 Year: 2018 Course Coordinator: Associate Professor Claudia Baldwin Room: D1.19 Phone: (07)5430 1283 Email: cbaldwin@usc.edu.au 1. What is this course about? 1.1 Course description This course provides a theoretical basis, case studies, and practical skills in participatory decision-making. Planners and planning assistants regularly organise and lead participatory decision making processes at various levels within institutions and between public and private institutions, and the general public. Professional leadership skills in terms of facilitation, consultation, participation, negotiation, and mediation in informal, formal and regulatory settings are essential. These skills will be required in a range of contexts including co-operative management, collaborative planning, meetings and group decision making; policy development and strategic planning; the integrated development assessment system; resolving multi-party differences, and compliance. 1.2 Course content Theory and typology/continuum about participation, causes and characteristics of conflict, conflict analysis, consensus building, and conflict resolution; Statutory and regulatory mechanisms for participation and conflict resolution in planning; Relevant communication skills; Critically analyse and evaluate information; assess problems and formulate creative and equitable solutions; Assess critically the use of professional knowledge, skills and communication; Access and interpret different forms of information; Systematically apply appropriate tools and techniques for consultation and conflict resolution; Utilise the group work and interpersonal skills necessary for planning as a profession Demonstrate respect and empathy; Familiarity with co-ordination, negotiation, mediation and conflict resolution skills; Communicate in a professional manner via verbal, written, and graphic media; Structure information appropriately for different types of communication; Facilitate group meetings, consultation and participation in the planning context; Be able to synthesise knowledge and apply this to unique situations in planning practice; Course Outline 2018
Page 2 Integrate value issues, including professional practice ethics, consideration of future generations, respect for diversity and social equity. 2. Unit value 12 units 3. How does this course contribute to my learning? Specific Learning Outcomes Assessment Tasks Graduate Qualities On successful completion of this course you should be able to: Apply relevant regional and urban planning methodologies in the formation of a stakeholder consultation plan Facilitate and participate in group consultation practices Effectively use voice, bodylanguage, structure, word choice, graphics, and presentation technology appropriate to the audience Work effectively as a team member Communicate and demonstrate equity, professional practice ethics and consideration of future generations Explain and describe relevant aspects of sources of conflict and methods of conflict resolution in the planning and environment context Demonstrate critical analysis of conflict and problem solving skills in relation to conflict resolution through scenarios/case studies and role plays You will be assessed on the learning outcome in task/s: 1 Engaged. 2, 3 Engaged. Completing these tasks successfully will contribute to you becoming: 1, 2, 3, 4, 5 Sustainability-focussed. Ethical. 4 Knowledgeable. 5 Creative and critical thinkers. Empowered.
Page 3 4. Am I eligible to enrol in this course? Refer to the Coursework Programs and Awards - Academic Policy for definitions of pre-requisites, corequisites and anti-requisites 4.1 Enrolment restrictions Nil 4.2 Pre-requisites 8 courses including 2 ENP coded courses 4.3 Co-requisites N/A 4.4 Anti-requisites ENP708 4.5 Specific assumed prior knowledge and skills N/A 5. How am I going to be assessed? 5.1 Grading scale Standard High Distinction (HD), Distinction (DN), Credit (CR), Pass (PS), Fail (FL) 5.2 Assessment tasks Task Assessment Tasks No. 1 Stakeholder analysis and consultation plan -report 2 Report and presentation on group consultation 3 Group presentation of report findings 4 Conflict analysis of a case study Individual or Group Weighting % What is the duration / length? Group 10% 1000 word maximum Group 30% 3000 (+/-10%) word report Group 10% 15 minute presentation Individual 50% 2500 word maximum 100% When should I submit? Week 2 Week 7 Block course mid-semester break Week 13 Where should I submit it? Blackboard Blackboard In class Blackboard
Page 4 Assessment Task 1: Stakeholder analysis and consultation plan report Goal: The class will either undertake or evaluate a participation exercise on a project provided at beginning of semester. The goal is to undertake a stakeholder analysis and consultation plan that illustrates how the purpose of consultation will be met through a plan for consideration of diverse stakeholders' views and information. Product: In teams of 3, you will develop a report on a stakeholder analysis and consultation plan Format: Report with tables. Criteria Demonstrated productive collaboration practices. Application of relevant methods to ensure consideration of community values in the formation of a stakeholder analysis and consultation plan. Proposed process to ensure cultural, gender and multi-generational diversity and equity in consultation. Succinct written communication. Generic skill assessed Skill assessment level Collaboration Communication Applying technologies Assessment Tasks 2 and 3: Report and presentation on group consultation Group report and presentation on group consultation and group presentation of report findings Goal: A. To engage with a group external to the university to identify their views, values and information pertinent to a planning project. In project teams of 3, you will organise and carry out consultation with one or more identified stakeholder groups, document and analyse input to a planning project and prepare a report evaluating the process used and outcomes of consultation. B. The report is to include a discussion on project team dynamics referring to concepts introduced in the course. C. Each project team will provide a brief presentation summarising the outcomes of consultation Product: Group report in two parts: A. Consultation project; B: Team dynamics. Presentation re part A. Format: A group report and presentation. Criteria Explanation of process and outcomes of consultation demonstrating organisation skills and good practice communication with stakeholder group. Critical analysis of project team dynamics illustrating commitment to shared goals, team processes and appropriate interpersonal skills, including respect, reliability, mutual supportiveness and time management. Communicate findings with clarity, cohesion, logic, structure, relevance, accuracy and precision of expression. Demonstration of communication and organisation skills in presentation through quality, structure, and graphics. Generic skill assessed Skill assessment level Collaboration Communication Organisation
Page 5 Assessment Task 4: Conflict analysis of a case study Goal: To analyse the source and components of a planning or environmental conflict and critically assess how to resolve it. Describe the project and source of conflict; parties to the dispute and their issues and interests; and identify techniques used or recommended to resolve the conflict. Reference should be made to concepts and literature included in this course. Product: Format: Note: Those students enrolled in the Environmental Health Science degree need to select a case-study relevant to environmental health. All students should confirm with the course coordinator that their topic is suitable. Report 2500 words Standard planning report format Criteria Demonstration of critical analysis of the conflict and issues/interests of the parties; Evidence of understanding and application of conflict resolution concepts identified in readings; Quality of written communication Generic skill assessed Skill assessment level Problem solving Applying technologies 5.3 Additional assessment requirements A portion of the course is dedicated to skills development through tutorial activities that involve trialling techniques and role-playing. Student class presentations are also used to improve communication skills and share learning among students. Please ensure that you retain backup copies of your assessment items. This is a requirement of the course. You may be asked, in various circumstances, to produce a copy. Where possible, the course is structured so that each week there is discussion of theory and concepts; review of examples and case studies; and practical exercises or role plays. Plagiarism In order to minimise incidents of plagiarism and collusion, this course may require that some of its assessment tasks, when submitted to Blackboard, are electronically checked through SafeAssign. This software allows for text comparisons to be made between your submitted assessment item and all other work that SafeAssign has access to. Eligibility for Supplementary Assessment Your eligibility for supplementary assessment in a course is dependent of the following conditions applying: a) The final mark is in the percentage range 47% to 49.4% b) The course is graded using the Standard Grading scale c) You have not failed an assessment task in the course due to academic misconduct
Page 6 5.4 Submission penalties Late submission of assessment tasks will be penalised at the following maximum rate: 5% (of the assessment task s identified value) per day for the first two days from the date identified as the due date for the assessment task. 10% (of the assessment task s identified value) for the third day 20% (of the assessment task s identified value) for the fourth day and subsequent days up to and including seven days from the date identified as the due date for the assessment task. A result of zero is awarded for an assessment task submitted after seven days from the date identified as the due date for the assessment task. Weekdays and weekends are included in the calculation of days late. To request an extension you must contact your course coordinator to negotiate an outcome. 6. How is the course offered? 6.1 Directed study hours Two separate 3 day block courses on campus: Modules 1-7 in block course at the beginning of semester; Modules 8-12 during mid-semester break. Module 13 represents submission of final report. 6.2 Teaching semester/session(s) offered Semester 2 Sippy Downs The course is provided in two intensive sessions: 3 days in Orientation week on Participation and engagement processes; and 3 days in mid-semester break on Conflict resolution. 7. What resources do I need to undertake this course? 7.1 Prescribed text(s) Information regarding prescribed texts or other associated resources will be made available on the Blackboard site prior to commencement of study. 7.2 Required and recommended readings Lists of required and recommended readings may be found for this course on its Blackboard site. These materials/readings will assist you in preparing for tutorials and assignments, and will provide further information regarding particular aspects of your course. 7.3 Specific requirements N/A 7.4 Risk management There is minimal health and safety risk in this course. It is your responsibility to familiarise yourself with the Health and Safety policies and procedures applicable within campus areas. 8. How can I obtain help with my studies? In the first instance you should contact your tutor, then the Course Coordinator. Additional assistance is provided to all students through Peer Advisors and Academic Skills Advisors. You can drop in or book an appointment. To book: Tel: +61 7 5430 2890 or Email: student central@usc.edu.au 9. Links to relevant University policies and procedures For more information on Academic Learning & Teaching categories including: Assessment: Courses and Coursework Programs Review of Assessment and Final Grades
Page 7 Supplementary Assessment Administration of Central Examinations Deferred Examinations Student Academic Misconduct Students with a Disability http://www.usc.edu.au/university/governance-and-executive/policies-and-procedures#academic-learningand-teaching 10. General enquiries In person: Sippy Downs - Student Central, Ground Floor, Building C USC SouthBank - Student Central, Building B, Ground floor (level 1) USC Gympie - Student Central, 71 Cartwright Road, Gympie USC Fraser Coast - Student Central, Building A Tel: +61 7 5430 2890 Email: studentcentral@usc.edu.au