Customer Feedback Summary Of 195 customers surveyed, 151 responded Appointment Setter Professionalism 99% Clean & Safe Jobsite 97% Installation Crew Dress 99% Sales Concern For Needs 98% Quality Of Workmanship 98% Salesperson Professionalism 99% Likely to Recommend 97% Recent Reviews & Published Comments Jun 14, 2018 Jun 14, 2018 Patty H. Escanaba, MI Jun 14, 2018 I would like to recognize Scott and his team their exceptional service. They were very good, professional, and were a pleasure to have here at our house. I was most satisfied with the end product. We were very happy with the crew and how they worked and how they acted on our property. We were pleased with the product and the results. Betty S. Escanaba, MI Jun 12, 2018 They were courteous and I am very pleased. Scott, the guy who did the work, was knowledgeable and said the roof was top notch. He told me it would be better to be the new roof over the old. Jun 08, 2018 They are very professional and professional to work with. They will come highly recommended from me.
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David P. Two Rivers, WI Jun 08, 2018 Jun 07, 2018 Jun 07, 2018 Keith K. Suamico, WI Jun 07, 2018 May 21, 2018 Sheldon W. Rapid River, MI May 21, 2018 May 15, 2018 Mike S. Sturgeon Bay, WI May 15, 2018 I am completely satisfied with the quality of the job and what they did. I would highly recommend them. Your roofing manager, Scott, was courteous and made sure to provide us with the best roof possible. He went through and explained any questions we had about the roof and did a very thorough job in installing the new roof. The roofing crew was professional and did their job well. Ray Farmer was kind and took time to explain any questions we had about metal roofs and how the installation would happen. They provide good professional service with high quality roofing products. I would like to recognize the whole crew their exceptional service. They were wonderful. Everyone was always working when you walked out and looked. They were professional. They did a good job and did it quick. I was most satisfied with the finished product and the timeliness. American Metal Roofs did a great job and I am very satisfied overall. Page 2 of 5
Craig J. Denmark, WI May 07, 2018 Jeff S. Algoma, WI Apr 06, 2018 Jan 17, 2018 Jan 17, 2018 Brenda S. Green Bay, WI Jan 17, 2018 Oct 29, 2017 Ray Farmer was a very nice guy, easy to work with, listens to what you want, and then adds his professional opinion to help you make the right decision. I would have no problem recommending them to anyone that would be interested in a metal roof. AMR was fast and efficient. They were able to strip the old roof without any significant damage to the numerous plantings, the air conditioner, and the wraparound decking and railings. They were creative in solving an issue with how the new soffits could be installed. The crew was friendly, and the... I would like to recognize the guy who was in charge of building. He answered all of my questions and made me feel comtable. I was most satisfied when they explained what they would be doing and what to expect when they first started installation. Nothing was a surprise and they did everything that they told me. Everything was handled well. I am very happy with the roof and it was worth it! 1.Matt's clear explanations on the quality of American roofing and related materials, such as edging. 2.The installation crew did a wonderful clean-up. 2.Scott's installation crew went above and beyond what was expected. I noticed that they even cleared out some old wasp nest material that was wedged... Page 3 of 5
Oct 26, 2017 Kevin M. Suamico, WI Oct 26, 2017 Oct 20, 2017 Bruce W. Manistique, MI Oct 20, 2017 Oct 05, 2017 Nancy J. Amberg, WI Oct 05, 2017 Oct 03, 2017 Sep 20, 2017 Our site eman did a very nice job. His crew cleaned up very neatly each day. After the work was complete you never would have known anyone was there, except when you looked up at the beautiful roof! I am amazed everyday at how much this roof has added to the beauty of our home. The integrity of the metal room also makes me feel better about the over structure...knowing I never have to worry about another roof is very comting. The speed of the installation and the quality of the roofing material. Consider my review a composite of all the answers to these questions. Thank you quick installation. I have received a number of comments from neighbors and friends who have noticed the new roof which passing the house which is right off a major highway (US2). My house insurance salesman called... Everybody was great. Everyone I was in contact with, from Matt who sold it to me, to Tricia who communicated with me, to Scott who was the installation eman, was great. I was satisfied. Everything went really well. They set up a tentative date to start the job. They finished another job so they got to start on mine a day early. They got it done in a timely manner. Everything was good. I was most satisfied with the speed of getting it scheduled and done so quickly. Start to finish. Everyone was professional/courteous. The roof looks great. Page 4 of 5
Sep 08, 2017 Sep 08, 2017 Vickey E. Escanaba, MI Sep 08, 2017 Scott was the head of the team. His workers were all very well inmed with what they had to do and they did it. I was most satisfied that they all worked together very well. They knew what they had to do and were very professional. Their team was very good and did a good job! They did a very good job. They are very professional and it looks beautiful! Page 5 of 5