Jeff Place US Sales Manager jeff@questionmark.com 2010 Users Conference Miami Founded in 1988 Technologies and services that enable organizations to measure knowledge, skills, and attitudes securely for certification, regulatory compliance and improved learning outcomes Assessment Management System More than 2,500 customers have purchased Perception For Corporate, Government, and Education markets More than 14,000 authoring systems installed Offices in US, UK, Belgium, Germany, Mexico Questionmark Perception available in English, Spanish, German, French, Dutch and Japanese Participant facing software in 20 languages Questionmark Live SME Authoring available in 15 languages Slide 2 2010 Users Conference Miami 1
Questionmark provides an OPEN ASSESSMENT PLATFORM that you can TRUST and that is EASY TO DEPLOY AND USE and will be MAINTAINED to provide leading edge ABILITIES to GET RESULTS and EMPOWER YOU now and into the future. Slide 3 2010 Users Conference Miami Diagnostic Assessments Pre-Course Tests Formative Assessments Quizzes Summative Assessments Certification Exams Reaction Assessments Level 1 / Course Evaluation Surveys Employee Attitude Surveys Slide 4 2010 Users Conference Miami 2
Report on the results. Reports include coaching reports, item analysis, gap analysis, and others. Create questions and group into quizzes, tests, exams and surveys using a web browser or Windows PC Deliver assessment using a standard or secure browser, PDA s, or using a Windows PC Add, import, change, and delete participants, groups and their schedules Slide 5 2010 Users Conference Miami Item analysis Correlation, discrimination, standard deviation, etc 12 standard reports Questionmark Secure 22 question types, with wizards Distributed Authoring Topic based feedback Customizable Workflow Import Questions Translation Management Optimized for Accessibility to ensure 508 Compliant content Auto-sensing delivery to mobile devices Slide 6 Dynamic delivery with jumping/branching Offline delivery and synchronize Integrates with Portal LMS, CMS or HRIS 2010 Users Conference Miami 3
Internet or Intranet Questionmark Perception Server Database server Assessments Questions Open Authoring Assessments Questions Windows based Authoring Manager Slide 7 Word Templates 2010 Users Conference Miami for SMEs Drag and Drop *Essay Explanation Fill in Blanks Hotspot *Likert Adobe Flash Adobe Captivate Matching Knowledge Matrix Survey Matrix *Multiple Choice *Multiple Response Numeric File Upload Pull-down List Ranking Select a Blank Spoken Response *Text Match *True/False *Yes/No Enable authors to create more interesting and probing questions Reveals more information during an assessment in a shorter time Not offered by simpler assessment tools in LMS s Slide 8 2010 Users Conference Miami 4
Subject Matter Experts Author Questions in Questionmark Live SME questions SME questions SME content Perception Repository 2010 Users Conference Miami Interactive Translations Using Questionmark TMS Translations using 3 rd Party Tools Export to XLIFF (XML) On-The-Fly Translation Management System Set Up Project using TMS Manages translation process.does not do translation Import from XLIFF (XML) Translate using 3 rd Party Tools Slide 10 2010 Users Conference Miami 5
Slide 11 2010 Users Conference Miami Create participants and schedule assessment delivery Manage participants individually or in hierarchical groups Schedule access to assessments: Limit dates Limit attempts Require proctor/invigilator Deliver to certified test center Online or offline delivery Email Broadcast: Notifications to Participants Slide 12 2010 Users Conference Miami 6
Social Networking Platforms Embedded in Wikis, Blogs, and Web pages Printing and Scanning Secure Browser Web Browser Questionmark to Go LMS Integration Test Centers Windows / CD Mobile Devices Slide 13 2010 Users Conference Miami Questionmark Packages the Assessment for Device/Browser/iframe Senses Sends Device/Browser HTML On-the-fly auto-sizing of skin and controls Slide 14 2010 Users Conference Miami 7
Author once Deliver to any device or context Schedule once Single results set Slide 15 2010 Users Conference Miami Optimized for screen-reader compatibility i.e. JAWS Text-sizing and contrast controls Navigation without mouse Keyboard shortcuts Alternate pointing devices Best Practice Guide for Accessible Assessments in Perception V5 http://www.questionmark.com/perception/help/v5/best_practice_guides/accessibility /default.htm Perception Accessibility VPAT Statement - Review v5 for Compliance with Section 508 Standards http://www.questionmark.com/us/vpat-questionmark-perception-version-5.pdf Slide 16 2010 Users Conference Miami 8
Select Report Type Filter Display Distribute Slide 17 2010 Users Conference Miami Questionmark LMS/VLE Create Assessment Publish to LMS Set up learner to access assessment Make assessment available to learner Deliver Assessment Completes Assessment Learner Launches Assessment Results returned to LMS Deep Analysis of Results Slide 18 2010 Users Conference Miami 9
Questionmark Datacenter Trustworthy Scalable Multiple Connections: - Power Grids - Generators & Batteries - Internet State-of-the-art SAS 70 Questionmark Data Security Safe Harbor Certification Employees trained, tested on security Disaster recovery Shredding of back-up tapes/drives Delegating Questionmark Rapid deployment High availability and scalability Start small with room to grow Expert support with 24/7 available 2010 Users Conference Miami Trustworthy and Scalable 99.99% up-time State-of-the-Art infrastructure and security Power supplies Multiple connections to power stations Redundant generator backups Internet connections Fast, scalable, reliable and multiple connections 128 bit encryption SSL security Data Center with SAS 70 Type II certification Annual SAS70 Type II audit: Meticulous reviews of data center s procedures and controls 2010 Users Conference Miami 10
Safe Harbor Certification Employees trained and tested on information and security policies Data Center with SAS 70 Type II certification Annual SAS70 Type II audit: Meticulous reviews of data center s procedures and controls Disaster recovery plan maintained and tested regularly for all critical applications and infrastructure Shredding of back-up tapes/drives 2010 Users Conference Miami Rapidly deploy assessments without worrying about infrastructure Enjoy high availability, reliability, and scalability Run one-off or short-term assessment projects easily Start small with plenty of room to grow Gain access to expert and experienced support staff - with the option for 24/7 support Delegate responsibilities to Questionmark to: Ensure security, availability, reliability, and scalability Maintain a state-of-the-art, secure, climate-controlled data center with multiple connections to power and internet Maintain, upgrade and deploy systems and software Always have the latest version 2010 Users Conference Miami 11
Custom Development Registration systems Automation SSO integration Reporting Deployment Enterprise-planning, installation, integration Authoring Assessments, templates, importation of item banks Slide 23 2010 Users Conference Miami Perception Orientation Webinar http://www.questionmark.com/us/seminars Download Evaluation Copy 30-day Trial of complete system http://www.questionmark.com/download Step by Step Authoring Manager Tutorial http://www.questionmark.com/us/learningcafe/_bb2008_1.aspx Mobile Delivery Try the Auto-Sense feature on your Mobile Device www.questionmark.com/go/v5mobile Slide 24 2010 Users Conference Miami 12
Questionmark Blog! http://blog.questionmark.com RSS Feeds - Stay on top of the latest news http://www.questionmark.com/rss Perception Training Course http://www.questionmark.com/training Learning Café Feature tours and more! http://www.questionmark.com/learningcafe Manuals, Knowledge Base and Best Practices Guides http://www.questionmark.com/perception/help Slide 25 2010 Users Conference Miami March 14-17 Miami Professional development opportunity Tech training from the experts Case studies from Perception users Learn about assessment techniques and best practices Tech central meet with the techs! Sneak-peeks at new products Network with fellow Questionmark users www.questionmark.com/go/conference Slide 26 2010 Users Conference Miami 13
Jeff Place 888-336-3950 jeff@questionmark.com 2010 Users Conference Miami 14