PROFESSIONAL DEVELOPMENT

2018 CALENDAR DATE COURSE DATE COURSE 7/10 Time Management and Personal Productivity 10/4 Project Leadership 7/11 Navigating Difficult Conversations 10/10 Navigating Difficult Conversations 7/25 Negotiating for Postive Results 10/16 Going From Peer to Supervisor 8/8-9 Project Management Essentials I & II 8/9 Business Writing 8/16 Effective Decision Making 8/17 Coaching and Evaluating Performance 10/18 Embracing Accountability 10/24 Coaching and Evaluating Performance 10/26 Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt 10/30 Making a Positive Impact on Customer Relationships 8/28 Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt 11/1 IMPROVing Interpersonal Communication 8/28 Going From Peer to Supervisor 11/6 Communication Skills for Leaders 8/30 Assertiveness: Communicating with Impact 11/7 Art of Influencing Others 9/5 Strengths-Based Leadership 11/8 Effective Decision Making 9/6 Communication Skills for Leaders 11/14 Effective Conflict Management 9/19 Leading Change at the First Level 11/27 Time Management and Personal Productivity 9/20 Leadership is Everyone s Business 11/27 Leading Change at the First Level 9/21 Leading the New Workforce: The Millennials 11/29 30 Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt* 9/25 Time Management and Personal Productivity 12/5 Leadership is Everyone s Business 9/25 26 Project Management Essentials I & II 12/5 6 Project Management Essentials I & II 9/27 Power of Positive Workplace Politics 12/11 Navigating Difficult Conversations 10/2 Fostering Inclusion: Builds Cross-Cultural Capabilities 12/12 Professional Communication and Presence 10/3 Advanced Project Management* *Prerequisite Program Required 7 CALENDAR

EVERY LEADER HAS A UNIQUE PATH. LET US BE YOUR GUIDE. FACTOR I: THOUGHT FACTOR II: RESULTS COMPETENCIES & COURSES Customer Focus - Making a Positive Impact on Customer Relationships Manages Complexity - Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt - Advanced Project Management - Effective Decision Making - Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt - Project Management Essentials I & II Global Perspective - Fostering Inclusion: Building Cross-Cultural Capabilities Decision Quality - Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt - Advanced Project Management - Effective Decision Making - Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt - Project Leadership - Project Management Essentials I & II Balances Stakeholders - Project Leadership Strategic Mindset - Negotiating for Positive Results Action Oriented - Making a Positive Impact on Customer Relationships - Project Management Essentials I & II Resourcefulness - Effective Delegation - Going From Peer to Supervisor - Making a Positive Impact on Customer Relationships Directs Work - Advanced Project Management - Coaching and Evaluating Performance - Effective Delegation - Going From Peer to Supervisor - Project Leadership - Project Management Essentials I & II Ensures Accountability - Embracing Accountability Competencies Not Addressed in Professional Development Programs Include: Attracts Top Talent, Builds Networks, Business Insight, Cultivates Innovation, Financial Acumen, Tech Savvy Identify the competency or skills you are looking to develop from the table below and find the programs that will address that skill. Program dates and descriptions are listed in detail throughout this book. FACTOR II: RESULTS FACTOR III: PEOPLE COMPETENCIES & COURSES Plans & Aligns - Advanced Project Management - Effective Decision Making - Embracing Accountability - Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt - Negotiating for Positive Results - Project Leadership - Project Management Essentials I & II - Time Management & Personal Productivity Optimizes Work Processes - Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt - Advanced Project Management - Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt - Project Leadership - Time Management & Personal Productivity Drives Results - Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt - Art of Influencing Others - Effective Decision Making - Effective Delegation - Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt - Negotiating for Positive Results - Project Management Essentials I & II Collaborates - Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt - Coaching and Evaluating Performance - Effective Decision Making - IMPROVing Interpersonal Communication - Leadership is Everyone s Business - Leading the New Workforce: The Millennials Manages Conflict - Effective Conflict Management - Making a Positive Impact on Customer Relationships - Navigating Difficult Conversations - Power of Positive Workplace Politics Interpersonal Savvy - Art of Influencing Others - Communication Skills for Leaders - Effective Conflict Management - Embracing Accountability - Power of Positive Workplace Politics - Profiling for Success: Using 360 Degree Feedback for Career Development Develops Talent - Coaching and Evaluating Performance - Leading the New Workforce: The Millennials - Profiling Your Success: Using 360 Degree Feedback for Career Development 9 COMPETENCIES

COMPETENCIES & COURSES COMPETENCIES & COURSES University of Dayton Center for Leadership FACTOR III: PEOPLE Values Differences - Effective Conflict Management - Fostering Inclusion: Building Cross-Cultural Capabilities - Leading the New Workforce: The Millennials - Power of Positive Workplace Politics Builds Effective Teams - Leadership Essentials: Understanding Leadership & Team Development Communicates Effectively - Art of Influencing Others - Assertiveness: Communicating with Impact - Business Writing - Coaching and Evaluating Performance - Communication Skills for Leaders - Effective Conflict Management - Effective Delegation - Embracing Accountability - Emotional Intelligence: Becoming More Effective in Reaching Others - Fostering Inclusion: Building Cross-Cultural Capabilities - IMPROVing Interpersonal Communication - Leadership Essentials: Understanding Leadership & Team Development - Leading the New Workforce: The Millennials - Listening Skills - Making a Positive Impact On Customer Relationships - Navigating Difficult Conversations - Negotiating for Positive Results - Professional Communication & Presence Drives Engagement - Fostering Inclusion: Building Cross-Cultural Capabilities - IMPROVing Interpersonal Communication - Leadership Essentials: Understanding Leadership & Team Development - Leadership is Everyone s Business - Leading the New Workforce: The Millennials - Power of Positive Workplace Politics Organizational Savvy - Power of Positive Workplace Politics FACTOR IV: SELF Courage - Leadership is Everyone s Business - Leading Change at the First Level Instills Trust - Leadership is Everyone s Business - Strengths-Based Leadership Demonstrates Self-Awareness - Emotional Intelligence: Becoming More Effective in Reaching Others - Leadership Essentials: Understanding Leadership & Team Development - Professional Communication & Presence - Profiling Your Success: Using 360 Degree Feedback for Career Development - Strengths-Based Leadership Self-Development - Assertiveness: Communicating with Impact - Business Writing - Effective Conflict Management - Emotional Intelligence: Becoming More Effective in Reaching Others - Going From Peer to Supervisor - IMPROVing Interpersonal Communication - Leadership Essentials: Understanding Leadership & Team Development - Navigating Difficult Conversations - Professional Communication & Presence - Profiling Your Success: Using 360 Degree Feedback For Career Development - Strengths-Based Leadership - Time Management & Personal Productivity Manages Ambiguity - Effective Delegation - Embracing Accountability - Leading Change at the First level - Time Management & Personal Productivity Nimble Learning - IMPROVing Interpersonal Communication - Leading Change at the First Level - Strengths-Based Leadership Persuades - Art of Influencing Others - Assertiveness: Communicating with Impact - Business Writing - Communication Skills for Leaders - Negotiating for Positive Results - Professional Communication & Presence Drives Vision & Purpose - Leadership is Everyone s Business Competencies Not Addressed in Professional Development Programs Include: Attracts Top Talent, Builds Networks, Business Insight, Cultivates Innovation, Financial Acumen, Tech Savvy Being Resilient - Emotional Intelligence: Becoming More Effective in Reaching Others - Leading Change at the First Level - Listening Skills Situational Adaptability - Art of Influencing Others - Assertiveness: Communicating with Impact - Leading Change at the First Level - Listening Skills - Navigating Difficult Conversations 11 COMPETENCIES

Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt JUNE 27 28 NOV. 29 30 This two day workshop was designed for supervisors and managers. Participants will gain the knowledge and skills to lead Lean Six Sigma problem solving teams that will help your organization s bottom line. In addition, you will learn how to lead a team through the five step Lean Six Sigma Problem Solving process called DMAIC in conjunction with some more advanced Lean Six Sigma tools. The one day Yellow Belt workshop is a prerequisite for this program. Competencies addressed: Collaborates, Decision Quality, Drives Results Manages Complexity, Optimizes Work Processes Provide you with basic knowledge and skills to be an effective team member on a Problem Solving team. Understand the five step Problem Solving process called DMAIC (Define, Measure, Analyze, Improve, Control). Understand when and how to use some of the most commonly used Problem Solving tools and techniques. Advanced Project Management OCT. 3 This one-day class is an excellent follow-up for people who attended Project Management Essentials I & II. This class takes a deeper dive on some of the topics from Project Management Essentials, such as resource management and managing multiple projects. We also take a closer look at the concept of Critical Path and how to use it when executing a project. This program places emphasis on the ability of participants to apply key skills and techniques to practical project situations. The class includes a two-hour exercise in which participants work in teams to make decisions and develop a project schedule. Competencies addressed: Decision Quality, Directs Work, Manages Complexity, Optimizes Work Processes, Plans & Aligns Art of Influencing Others NOV. 7 In the current global economy, it is essential that supervisors influence others who see things from a different perspective or when they need others to take action. Effective influencers are confident in sharing their knowledge and values and possess good interpersonal and communication skills. This program provides participants with the opportunity to examine the skills, characteristics and techniques essential in influencing others to give their support without formal authority or power. Competencies addressed: Communicates Effectively, Drives Results, Interpersonal Savvy, Persuades, Situational Adaptability Understand the styles of influence. Identify the role of connections with others in influencing. Use a sequence of five audience-oriented steps that help persuade others. Assertiveness: Communicating with Impact AUG. 30 Assertiveness does not come naturally to many people. However, assertiveness skills can be learned. Professionals who learn to project their thoughts and ideas through an assertive communication style, command respect and are able to influence others to get things done. Studies show that assertive professionals who ask for what they want are rewarded and recognized more often. Competencies addressed: Communicating Effectively, Persuades, Self-Development, Situational Adaptability Identify specific situations in which you would like to be more assertive. Incorporate strategies for increasing assertive behaviors. Gain confidence in saying No. Apply essential project management skills and tools to real project situations. Manage multiple projects. Resource management techniques. 13

Business Writing AUG. 9 In today s workplace, we are communicating more rapidly, more often and with greater numbers of people than ever before. Employees at all levels are expected to write clearly, concisely and correctly while considering the needs of both internal and external audiences. Effective workplace writing is critical to productivity, career advancement and organizational success. In this session, you will engage in active discussions and hands-on writing tasks related to the following goals: selecting communication channels strategically, impacting readers actions and attitudes through audience awareness and behavioral-style messages and structuring messages to optimize reader engagement. Competencies addressed: Communicates Effectively, Persuades, Self-Development Select communication channels strategically (vs. defaulting to e-mail). Impact readers actions and attitudes through audience awareness and behavioral-style messages. Structure messages to optimize reader engagement. Coaching and Evaluating Performance AUG. 17 OCT. 24 Coaching and Evaluating Performance is designed to enhance a leader s management skills and prepare him or her for the changing demands of today s workforce. A manager s ability to provide regular coaching is critical to ensuring that individuals, and the team, reach their peak performance. This session will introduce participants to concepts and skills that can be used to provide coaching to either develop the skills of staff members or correct performance issues. Participants will also explore the performance review process and how to conduct performance appraisals. Competencies addressed: Collaborates, Communicating Effectively, Develops Talent, Directs Work Describe how your personality style influences your coaching style. Use an analysis tool to identify the root cause of the performance issue. Demonstrate the first step of the coaching conversation. Communication Skills for Leaders MAY 9 SEPT. 11 NOV. 6 In today s workplace, we are communicating more rapidly, more often and with greater numbers of people than ever before. The prominence of email and other technology means our writing and thinking skills are showcased on a daily basis. Employees at all levels need to be able to communicate ideas effectively to customers, vendors, co-workers and management. Our overall work performance may even be assessed by how effectively and professionally we communicate with both internal and external audiences. Expressing yourself clearly and maintaining positive relationships with others are critical to career and organizational success. The goal of this session is to improve overall communication skills. Competencies addressed: Communicating Effectively, Interpersonal Savvy, Persuades Gain tips to establish goodwill and motivate audience action. Learn how to organize content strategically for optional audience engagement. Increase your presentation confidence through audience analysis and preparation. Effective Conflict Management MAY 15 NOV. 14 Managing conflict effectively can increase efficiency and improve morale. This workshop will review the five conflict styles and assess your conflict style by utilizing the Thomas Kilmann Conflict Mode instrument. The advantages and pitfalls of each of the styles will be discussed. The six sources of the organizational conflict will be reviewed along with steps to resolve them. A list of conflict management suggestions will be discussed to help identify an effective conflict management procedure for your work group. The key steps in resolving conflict will be presented and applied to your work setting. Participants will have an opportunity to practice being a third party facilitator for two individuals experiencing conflict. Competencies addressed: Communicate Effectively, Interpersonal Savvy, Manages Conflict, Self-Development, Values Differences Review the five styles of handling conflict and when to use them. Identify your style of dealing with conflict and learn your style s advantages and pitfalls. Learn the key steps in resolving conflict. 15

Effective Decision Making MAY 17 AUG. 16 NOV. 8 When was the last time you or your team sat down and evaluated the lessons learned from either a great decision or a bad decision? Managers, employees and teams are constantly making and implementing decisions, but few examine the process and assess the quality of their decisions. In today s business environment, the impact of a poorly made decision can be costly. On the other hand, a great decision can produce results that will move an organization forward. This one-day program gives participants a process and tools for making effective decisions. This program utilizes group exercises, movie clips, real-world examples and a team case study to help participants analyze and improve their decision making skills. Competencies addressed: Collaborates, Decision Quality, Drives Results, Manages Complexity, Plans & Aligns Learn four distinct styles of decision-making and when to apply them. Learn to apply a proven six-step decision-making model. Understand various tools that will aid in decision-making. Embracing Accountability OCT. 18 Accountability is a serious business. Nothing wastes more time and money than lack of accountability. In today s workplace, the concept of accountability has taken center stage as a vital business concern. When employees take ownership for the success or failure of tasks, projects or initiatives, then an environment of trust, alignment, communication and accountability can be created. You will learn how to create an environment of ownership for your results that creates clear agreements, execution on plans and success for your team and you. Competencies addressed: Communicates Effectively, Ensure Accountability, Interpersonal Savvy, Manages Ambiguity, Plans & Aligns Learn a more clear, constructive approach to accountability and how it contributes to individual responsibility, empowerment and better results. Evaluate the frequency and consistency of their own accountability behaviors, and determine actions to better model and inspire more accountability throughout their teams. Work with hands-on tools, which will dramatically help you and your team embrace and demonstrate more accountability for expected deliverables. Effective Delegation FEB. 21 9:00 A.M.-3:00 P.M. Effective supervisors must be able to delegate work and hold employees accountable. To do this successfully, it is important to use a delegation approach which will develop your team and provide you with more time for higher level responsibilities. Competencies addressed: Communicates Effectively, Directs Work, Drives Results, Manages Ambiguity, Resourcefulness Implement a proven delegation approach. Follow up to discuss progress and performance. Apply strategies to hold employees accountable. Emotional Intelligence: Being More Effective in Reaching Others APRIL 24 Emotional intelligence (EI) and the impact it has on the personal and professional success of individuals has become one of the most talked about concepts over the last several years. This session provides an in depth look at the domains and competencies of the Emotional Intelligence model, which will improve your ability to affect change in yourself and others. Participants will learn how to recognize and identify emotions that drive behaviors. Once identified, participants will learn how to manage those emotions to be effective in personal and professional interactions. Competencies addressed: Being Resilient, Communicates Effectively, Demonstrates Self Awareness, Self-Development Define and use the competencies of emotional intelligence. Identify the difference between reacting and responding to a situation and learn how to use the react-respond model. Develop three personal action steps to create greater self-awareness and self-management in your personal and professional life. 17

Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt MAY 10 AUG. 28 OCT. 26 This one day workshop is designed for all employees who want to learn basic problem solving. Participants will gain the knowledge and skills to be an effective team member on a Lean Six Sigma problem solving team. This includes leaders learning how to use the five step Lean Six Sigma Problem Solving process called DMAIC. Competencies addressed: Decision Quality, Drives Results, Manages Complexity, Optimizes Work Process, Plans & Aligns This Program will help leaders: To provide you with the basic knowledge and skills to be an effective team member on a Problem Solving team. Understand the five step Problem Solving process called DMAIC (Define, Measure, Analyze, Improve, Control). Understand when and how to use some of the most commonly used Problem Solving tools and techniques. Fostering Inclusion: Building Cross-Cultural Capabilities OCT. 2 Each employee on your team is unique and may respond to your management differently. These differences may range from the obvious ones such as the language we speak, our generation, or the color of our skin. In this session, we ll those characteristics that all humans share and those that aren t similar at all. We ll practice assessing individual and team situations in light of these similarities and differences, and use best practice tools for cross-cultural management and collaboration. Competencies addressed: Communicates Effectively, Driver Engagement, Global Perspective, Values Differences Analyze management situations and make recommendations using various models for understanding personality and cultural differences, and to assure inclusive management for all. Apply the latest business knowledge and trends to individual and team scenarios for the best possible management outcomes. Describe you own values and perspectives and how you can best adapt and apply them in the cross-cultural business arena. Going from Peer to Supervisor MAY 8 AUG. 28 OCT. 16 8:30 A.M. 4:30 P.M. This high-energy, interactive workshop guides participants through the transformation from individual contributor to leader. Through small group exercises, group discussion and role playing, we will explore the strategies, behaviors and critical interactions that help assure an easier transition through this essential rite of passage for those who want to advance into management. Competencies Addressed: Directs Work, Resourcefulness, Self-Development Understand the issues and challenges of transitioning into a supervisory role. Address how to handle some of the common challenges presented to new supervisors Become equipped to manage self and team through transition. IMPROVing InterpersonalCommunication NOV. 1 The business world is salivating for better communicators. Leaders with a mastery of the various facets of communication are becoming increasingly rare. Acquiring these skills can be overwhelming, and can leave some thinking they may just not have what it takes. This course will use the proven methods of improvisation training to identify weaknesses and create new habits and behaviors. Those taking this course should expect a fundamental change in the way they communicate in all areas of their life. Competencies addressed: Communicate Effectively, Collaborates, Drives Engagement, Nimble Learning, Self-Development Recognize how to listen at a high comprehension rate while illustrating to others they are heard. Be able to identify and demonstrate behaviors that impede creativity to implement a yes and approach to ideas. Differentiate the value in the abilities, behaviors and collaboration of a group over that of an individual. 19

Leadership Essentials: Understanding Leadership & Team Development JUNE 12 Leading yourself and others starts with you. In this high-energy and interactive program, you will be taking part in a DiSC self-assessment, group discussions and activities that will help you in identifying your strengths and opportunities. Having a strong sense of self is not only beneficial for you, but also for others in your circle of influence. You will also identify the stages of team development and assess where your team is currently operating, as well as learn how to accelerate your team s performance in the future. Competencies addressed: Builds Effective Teams, Communicates Effectively, Demonstrates Self-Awareness, Drives Engagement, Self-Development Identify the strengths, opportunities and impacts of different leadership styles. Develop a plan to work with others whose styles are different from your own. Understand the four stages of team development and tactics to accelerate teams into performing at a higher level than they would as individual contributors. Leading Change at the First Level JUNE 7 SEPT. 19 NOV. 27 It is common knowledge that dealing with major change while remaining productive is difficult. Now you not only have to deal effectively with change yourself you are now in a leadership position, and others are looking to you to help them with change. Leading major change is not the same as leading day-to-day operations. In this program, we will explore the patterns that differentiate great change leaders, focusing on the complicated role of the front-line leader who must follow and lead simultaneously. Competencies addressed: Being Resilient, Courage, Manages Ambiguity, Nimble Learning, Situational Adaptability Differentiate between change and transition. Employ Bridges Transition Model and the Change Curve to anticipate personal responses to change. Apply the 4-Step Change Process and Gilbert s Behavioral Engineering Model to proactively manage change and transition. Leadership is Everyone s Business JUNE 21 SEPT. 20 DEC. 5 Today s and tomorrow s most successful companies are creatively adapting to unceasing change and uncertainty by encouraging leadership at every level of the organization. The new competitive requirements quality, innovation, customer responsiveness and flexibility demand an organization filled with people taking the lead in improving processes, collaborating on products and responding appropriately to ever-changing markets. Managers, while struggling to get better results with fewer people and resources, are realizing that full participation is not good ; it is critical. In this program participants discover how they have shown leadership in the past to meet business and personal challenges, allowing them to gain the confidence and skill to increase their use of the Five Practices of Exemplary Leadership on the job. Competencies addressed: Collaborates, Courage, Drives Engagement, Drives Vision & Purpose, Instills Trust Leading the New Workforce: The Millennials SEPT. 21 By the year 2020, the millennial generation will comprise nearly half of the workforce. This generation brings a new set of values, attitudes and work styles to the office, which can be unfamiliar within a traditional work environment. Managers struggle to find ways to effectively communicate and motivate this fastpaced and tech-savvy generation of employees. Participants will learn strategies to lead, motivate and retain the millennial workforce. This program will also provide participants with an understanding of this generation s cultural dynamics and gain insight on how to engage and communicate with millennial employees. Competencies addressed: Collaborates, Communicate Effectively, Develops Talent, Drives Engagement, Values Differences Gain an understanding of the cultural shifts in this generation. Recognize how leadership is key to your ability to succeed in challenging situations. Identify your leadership strengths and areas for improvement. Understand and implement the five practices of exemplary leadership. Learn how to engage employees and build organizational culture. Equip those who manage millennials with ways to effectively lead and empower a team. 21

Listening Skills FEB. 20 9:00 A.M.-3:00 P.M. In today s work environment supervisors face many complex demands which are especially challenging when communication isn t clear. What supervisors will learn during this workshop will give them perspective into their professional interactions and lead to more rewarding and meaningful communication. Competencies addressed: Being Resilient, Communicate Effectively, Situational Adaptability Identify your listening strengths and growth opportunities. Describe different listening approaches and when to use them. Use a variety of listening strategies to enhance communication. Making a Positive Impact on Customer Relationships OCT. 30 You don t get a second chance to make a good first impression. Repeat business and referrals are crucial to the success of any business. This program will share how to make a positive impact on every internal and external customer relationship. Focusing on the importance of building relationships, you will learn how to sustain attentiveness to internal and external customer service and to overcome barriers for positive relationships. Competencies addressed: Action Oriented, Communicates Effectively, Customer Focus, Manages Conflict, Resourcefulness Recognize how to build and maintain long term internal and external customer relationships. Demonstrate how to take a positive approach to problems and complaints. Apply techniques to have a positive impact during every customer encounter. Navigating Difficult Conversations JULY 11 OCT. 10 DEC. 11 The cost of unresolved conflict is enormous. Productivity loss, employee turnover, an erosion of trust, lost time due to physical symptoms and communication breakdowns are just a few of the many consequences of managing conflict and communication challenges poorly. This interactive workshop helps participants build strong communication and conflict resolution skills. Competencies addressed: Communicates Effectively, Manages Conflict, Self-Development, Situational Adaptability Learn what brain research tells us about how you think and the implications for successfully managing difficult conversations. Identify your preferred conflict resolution style, implications and alternative strategies. Analyze difficult situation and be prepared to employ new behaviors for successful resolution. Negotiating for Positive Results JULY 25 People negotiate everyday. It may be with customers, vendors, colleagues, a boss or employees. Whether it s allocating resources for a project, funding a new initiative or agreeing on who will take on specific tasks, negotiation is at the heart of the process. This hands-on session offers a step-by-step guide to effective negotiation. Now, you can begin to master the skills they need to become a win-win negotiator. Competencies addressed: Communicates Effectively, Drives Results, Persuades, Plans & Aligns, Strategic Mindset Understand the ubiquity of negotiating in our daily lives and the differences between distributive and integrative negotiations. Understand how our cognitive biases shape the way that we negotiate. Understand the complexities of negotiating in a team or multi-party setting. 23

Power of Positive Workplace Politics SEPT. 27 In order to become politically effective, one must begin by understanding that organizational politics is a reality in every organization. Some people go to great lengths to say that they are not political and there are no organizational politics where they work. That s because it s usually viewed as negative back-stabbing behavior. Your understanding of politics in the workplace can easily mean the difference between advancing in your job and losing it. More jobs are lost and advancement denied because of poorly played office politics than any other reason. Join us to determine the level of your own tendencies in the area of organizational politics, learn 10 keys for being politically effective and develop a plan to manage your political equity account. Competencies addressed: Drives Engagement, Interpersonal Savvy, Manages Conflict, Organizational Savvy, Values Differences Identify your level of political acumen. Redefine politics as a valuable organizational tool. Develop steps to operate with political savvy. Professional Communication & Presence MAY 16 DEC. 12 8:30 A.M.-1:00 P.M. First impressions, an effective image, powerful non-verbal communication and proper dining skills are key elements of being a business professional. Many professionals lack an awareness or appreciation for the importance of image because it has never been formally explained or taught to them. Participants will learn new techniques on how to manage non-verbal communication effectively. In addition, participants will take away an insight into the impact business technology etiquette and effective networking can have to positively build professional relationships. Competencies addressed: Communicates Effectively, Demonstrates Self-Awareness, Persuades, Self-Development Create awareness of how image influences perception and its relationship to professional development. Understand nonverbal communication and the message it sends. Understanding of the message business technology conveys. Profiling for Success: Using 360 Degree Feedback for Career Development JAN. 17 & FEB. 22 Professionals today have learned the critical role that effective marketing and sound strategic planning has on the success of a business. In this program you will learn how to apply these same marketing and strategic planning concepts to managing your career and achieving your full potential. By beginning to think of yourself as an entrepreneur with a package of marketable skills, you can essentially start running your career like a business. Strategic career management requires planning, preparing, implementing and monitoring career actions in ways that align your goals with the direction and needs of the organization. Participants will also gain feedback from a 360 assessment to assist them in putting together a development plan. Competencies addressed: Demonstrates Self-Awareness, Develops Talent, Interpersonal Savvy, Self-Development Assess your unique strengths and contributions to the organization. Create your personal value proposition. Receive value feedback on your strengths and skills from your manager, peers and direct reports. Project Leadership OCT. 4 Organizing and managing the day-to-day activities of a project can be challenging enough. However, successful project managers must also have the skills necessary to develop a high performing team, make and implement effective decisions and communication with and influence stakeholders outside the core project team. The difference between management and leadership will forever be debated, but when it comes to projects it s a clear delineation you manage the process and lead the people. This one-day program focuses on four skills necessary to effectively lead the people associated with a project. Competencies addressed: Balances Stakeholders, Decision Quality, Directs Work, Optimizes Work Processes, Plans & Aligns Identify, communicate with and influence stakeholders. Develop a productive project team. Make effective project decisions. 25

Project Management Essentials I & II JUNE 5-6 AUG. 8-9 SEPT. 25-26 DEC. 5-6 This two-day program focuses on the practical skills, tools and techniques used to effectively manage all phases (initiation, planning, execution/control, and closing) of a project. Participants spend 40% of the course working on a practical case study project in which they will experience working in small groups to clarify the project s goal and objectives, identify deliverables, create a work breakdown structure, build a schedule and determine the project s critical path. This program is designed for individuals who are either managing or participating in projects. Competencies addressed: Action Oriented, Decision Quality, Directs Work, Drives Results, Manages Complexity Understand basic terminology of project management. Understand the four phases involved in managing a project and be able to create a usable project schedule. Understand the application of management tools necessary to organize, track, control and communicate a project. Strengths-Based Leadership SEPT. 11 Self-awareness is one of the most critical attributes of effective leaders. Most of us have been taught that success comes from being well-rounded. However, this is an unrealistic goal and one that leads to mediocre leadership. According to research conducted by Gallup, the most effective leaders invest in their own strengths, as well as those of their team, resulting in a 64 percent increase in employee engagement. As a part of this course, participants will complete the StrengthsFinder 2.0 assessment and begin to explore how they can leverage their personal strengths to become an effective leader. Competencies addressed: Demonstrates Self-Awareness, Instills Trust, Nimble Learning, Self-Development Time Management & Personal Productivity JULY 10 SEPT. 25 NOV. 27 As leaders advance in the organization, one of the things they quickly realize is the way they manage their time is in direct correlation with how successful they, along with their team, will perform. Learning how to invest your time wisely is a critical skill in the workplace, but it is one in which we do not spend a great deal of time trying to learn or master. This program will answer those questions and give you tactics that can be applied when you return to your organization. Participants will be exposed to some valuable tools that will help create an immediate impact in time management and personal productivity. Competencies addressed: Manages Ambiguity, Optimizes Work Processes, Plans & Aligns, Self-Development Establish and schedule priorities. Navigate common productivity obstacles. Engage others productively. LEADERSHIP & LEARNING are indispensable to each other. JOHN F. KENNEDY Define the benefits of focusing on your strengths as a leader. Explore how your strengths impact how you make decisions. Utilize your strengths to fulfill the four basic needs of employees. 27

2018 S AT-A-GLANCE AUGUST 08-09 Project Management Essentials I & II JANUARY 17 Profiling Your Success: Using 360 Degree Feedback for Career Development 25 Coaching and Evaluating Performance FEBRUARY 08 Going From Peer to Supervisor 08 Effective Decision Making 16 Leading the New Workforce: The Millennials 20 Leading Change at the First Level 21 Communication Skills for Leaders 21 Effective Delegation 22 Profiling Your Success: Using 360 Degree Feedback for Career Development 27 Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt MARCH 01 IMPROVing Interpersonal Communication 06 Fostering Inclusion: Building Cross-Cultural Capabilities 08 Leadership is Everyone s Business 09 Negotiating for Postive Results 13 Project Management Essentials I & II 14 Project Management Essentials I & II 20 Time Management and Personal Productivity 22 Assertiveness: Communicating with Impact APRIL 10 Navigating Difficult Conversations 19 Advanced Project Management* 24 Emotional Intelligence: Becoming More Effective in Reaching Others 26 Coaching and Evaluating Performance MAY 03 Project Leadership 08 Going From Peer to Supervisor 09 Communication Skills for Leaders 10 Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt 15 Effective Conflict Management 16 Professional Communication and Presence 17 Effective Decision Making JUNE 05-06 Project Management Essentials I & II 07 Leading Change at the First Level 12 Leadership Essentials: Understanding Leadership and Team Development 21 Leadership is Everyone s Business 27-28 Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt* JULY 10 Time Management and Personal Productivity 11 Navigating Difficult Conversations 25 Negotiating for Postive Results 09 Business Writing 16 Effective Decision Making 17 Coaching and Evaluating Performance 28 Going From Peer to Supervisor 28 Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt 30 Assertiveness: Communicating with Impact SEPTEMBER 05 Strengths-Based Leadership 06 Communication Skills for Leaders 19 Leading Change at the First Level 20 Leadership is Everyone s Business 21 Leading the New Workforce: The Millennials 25 Time Management and Personal Productivity 25-26 Project Management Essentials I & II 27 Power of Positive Workplace Politics OCTOBER 02 Fostering Inclusion: Builds Cross-Cultural Capabilities 03 Advanced Project Management* 04 Project Leadership 10 Navigating Difficult Conversations 16 Going From Peer to Supervisor 18 Embracing Accountability 24 Coaching and Evaluating Performance 26 Essential Problem Solving for Team Members: Lean Six Sigma Yellow Belt 30 Making a Positive Impact on Customer Relationships NOVEMBER 01 IMPROVing Interpersonal Communication 06 Communication Skills for Leaders 07 Art of Influencing Others 08 Effective Decision Making 14 Effective Conflict Management 27 Time Management and Personal Productivity 27 Leading Change at the First Level 29-30 Advanced Problem Solving for Team Leaders: Lean Six Sigma Green Belt* DECEMBER 05 Leadership is Everyone s Business 05-06 Project Management Essentials I & II 11 Navigating Difficult Conversations 12 Professional Communication and Presence COSTS: PUBLIC $395 UD ALUMNI $345 PARTNER $299 UNIVERSITY OF DAYTON 300 College Park Dayton, Ohio 45469-7025 leadership@udayton.edu 937-229-3115 leadership.udayton.edu 29