BHR 4601, Staffing Organizations Course Syllabus Course Description Provides a study with regard to external influences, support activities, staffing specific activities, and the staffing system management process. Specific areas covered in the course include staffing models, the labor market and unions, employment law, job analysis and planning, sources of recruitment and selection, and staffing decision-making. Prerequisites None Course Textbook Heneman, H. G., Judge, T. A., & Kammeyer-Mueller, J. D. (2012). Staffing organizations (7th ed.). Middleton, WI: Mendota House. Course Learning Objectives Upon completion of this course, students should be able to: 1. Explain why it is important for an organization to view all components of staffing (recruitment, selection, employment). 2. Analyze the limitations of disparate impact statistics. 3. Identify the problems that an organization might encounter in doing an AAP. 4. Summarize the advantages of conveying a realistic recruitment message. 5. Discuss career paths and the type of mobility that can occur in career advancement. 6. Compare discretionary and contingent methods. 7. Explain how internal selection decisions differ from external selection decisions. 8. Describe the steps that should be taken by an organization to shatter the glass ceiling. 9. Summarize the advantages and disadvantages to the sales approach. 10. Interpret the legal requirements of staffing management systems. 11. Evaluate the costs and benefits of voluntary turnover that are most likely to vary according to type of job. 12. Analyze the potential problems with downsizing. Credits Upon completion of this course, the students will earn three (3) hours of college credit. Course Structure 1. Unit Learning Objectives: Each unit contains Unit Learning Objectives that specify the measurable skills and knowledge students should gain upon completion of the unit. 2. Written Lectures: Each unit contains a Written Lecture, which discusses lesson material. 3. Reading Assignments: Each unit contains Reading Assignments from one or more chapters from the textbook. 4. Key Terms: Key Terms are intended to guide students in their course of study. Students should pay particular attention to Key Terms as they represent important concepts within the unit material and reading. BHR 4601, Staffing Organizations 1
5. Unit Quizzes: This course contains eight Unit Quizzes, one to be completed at the end of each unit. Quizzes are used to give students quick feedback on their understanding of the unit material and are composed of multiplechoice questions. 6. Unit Assignments: Students are required to submit for grading Unit Assignments in each unit. Some units have multiple assignments due. Specific information and instructions regarding these assignments are provided below. 7. Ask the Professor: This communication forum provides you with an opportunity to ask your professor general or course content related questions. 8. Student Break Room: This communication forum allows for casual conversation with your classmates. Unit Assignments In completing these assignments the university requires that you follow APA guidelines in preparing citations and references. Unit I Assignments Applications Complete the Applications section found in your textbook on pages 37 and 38, Staffing for Your Own Job. Read the instructions for the assignment and answer all six questions under the Applicant Perspective and the Organization Perspective. Each of these sections should be at least 500 words. Answer the last three questions under the Reactions to the Staffing Process. This section should be at least 300 words. The entire assignment should be at least 1500 words. Ethical Issues Complete the Ethical Issues question #2 found on page 37 in your textbook. You should complete your answer in Microsoft Word and use an additional resource other than your textbook when formulating your answer. Your answer should be at least 300 words. Unit II Assignments Applications Read the Applications case study found on page 81-83 in your textbook, Age Discrimination in a Promotion. Answer the questions that fall after the case description; these are the two questions found at the top of page 83. Use Word to answer the questions. Each question should be answered separately and should be at least 500 words. Both questions should be submitted as one file. Ethical Issues Complete the Ethical Issues question #2 found on page 194 in your textbook. You should complete your answer in Microsoft Word and use an additional resource other than your textbook when formulating your answer. Your answer should be at least 300 words. Unit III Assignments Mini Project Explore 4-6 corporate websites that have a recruitment area and note their major features, strengths, and weaknesses. Create a table that contains: the company name; the website address; features of their recruitment site; strengths of the site; and weaknesses of the site. Below your table, provide a description of the components you believe make up an effective recruitment website, and why. This description should be at least 300 words (not including the table). BHR 4601, Staffing Organizations 2
Applications Read the Applications case study found on page 305-306 in your textbook, Recruitment in a Changing Internal Labor Market. Answer the questions that fall after the case description; these are the five questions found in the middle of page 306. Use Word to answer the questions. Each question should be numbered, answered separately and should be at least 300 words but should be submitted as one file. Unit IV Assignment Applications Read the Applications case study found on page 359-361 in your textbook, Evaluation of Two New Assessment Methods for Selecting Telephone Customer Service Representatives. Answer the questions that fall after the case description; these are the three questions found in the lower half of page 361. Each question should be numbered, answered separately, and should be at least 250 words, but should be submitted as one file. Unit V Assignments Applications 1 Read the applications case study found on page 417-419 in your textbook, Reference Reports and Initial Assessment in a Start-Up Company. Answer the questions that fall after the case description; these are the four questions found in the lower half of page 418 and upper part of 419. Each question should be numbered, answered separately, and should be at least 250 words, but should be submitted as one file. Applications 2 Read the applications case study found on page 487-490 in your textbook, Assessment Methods for the Job of Human Resources Director. Answer the questions that fall after the case description; these are the seven questions found in the lower half of page 488. Each question should be numbered, answered separately and should be at least 100 words but should be submitted as one file. Unit VI Assignment Applications Read the applications case study found on page 532-533 in your textbook, Changing a Promotion System. Answer the questions that fall after the case description; these are the three questions found in the lower half of page 533. Each question should be numbered, answered separately and should be at least 300 words but should be submitted as one file. Unit VII Assignments Applications 1 Read the applications case study found on page 573-575 in your textbook, Choosing Entrants Into a Management Training Program. Answer the questions that fall after the case description; these are the three questions found in the middle of page 574. (You will need to use the table on page 575 to help answer the questions.) Each question should be numbered, answered separately and should be at least 300 words but should be submitted as one file. Applications 2 Read the applications case study found on page 626-627 in your textbook, Evaluating a Hiring and Variable Pay Plan. Answer the questions that fall after the case description; these are the six questions found in the bottom of page 627. Each question should be numbered, answered separately and should be at least 150 words but should be submitted as one file. BHR 4601, Staffing Organizations 3
Unit VIII Assignments Applications 1 Read the applications problem found on page 676 in your textbook, Learning About Jobs in Staffing. Answer the questions that fall after the case description; these are the five questions found in the middle of page 676. Each question should be numbered, answered separately and should be at least 200 words but should be submitted as one file. Attach the job description as a PDF into your word document. Applications 2 Read the applications problem found on page 731-732 in your textbook Managerial Turnover: A Problem? Answer the questions that fall after the case description; these are the five questions found in the middle of page 732. Each question should be numbered, answered separately and should be at least 200 words but should be submitted as one file. APA Guidelines CSU requires that students use the APA style for papers and projects. Therefore, the APA rules for formatting, quoting, paraphrasing, citing, and listing of sources are to be followed. A document titled APA Guidelines Summary is available for you to download from the APA Guide Link, found in the Learning Resources area of the mycsu Student Portal. It may also be accessed from the Student Resources link on the Course Menu. This document provides links to several internet sites that provide comprehensive information on APA formatting, including examples and sample papers. CSU Grading Rubric for Papers/Projects The course papers will be graded based on the CSU Grading Rubric for all types of papers. In addition, all papers will be submitted for electronic evaluation to rule out plagiarism. Course projects will contain project specific grading criteria defined in the project directions. To view the rubric, click the Academic Policies link on the Course Menu, or by accessing the CSU Grading Rubric link, found in the Learning Resources area of the mycsu Student Portal. Communication Forums These are non-graded discussion forums that allow you to communicate with your professor and other students. Participation in these discussion forums is encouraged, but not required. You can access these forums with the buttons in the Course Menu. Instructions for subscribing/unsubscribing to these forums are provided below. Once you have completed Unit VIII, you MUST unsubscribe from the forum; otherwise, you will continue to receive e-mail updates from the forum. You will not be able to unsubscribe after your course end date. Click here for instructions on how to subscribe/unsubscribe and post to the Communication Forums. Ask the Professor This communication forum provides you with an opportunity to ask your professor general or course content questions. Questions may focus on Blackboard locations of online course components, textbook or course content elaboration, additional guidance on assessment requirements, or general advice from other students. Questions that are specific in nature, such as inquiries regarding assessment/assignment grades or personal accommodation requests, are NOT to be posted on this forum. If you have questions, comments, or concerns of a nonpublic nature, please feel free to email your professor. Responses to your post will be addressed or emailed by the professor within 48 hours. Before posting, please ensure that you have read all relevant course documentation, including the syllabus, assessment/assignment instructions, faculty feedback, and other important information. BHR 4601, Staffing Organizations 4
Student Break Room This communication forum allows for casual conversation with your classmates. Communication on this forum should always maintain a standard of appropriateness and respect for your fellow classmates. This forum should NOT be used to share assessment answers. Grading Quizzes (8 @ 3%) = 24% Applications (11 @ 5%) = 55% Ethical Issues (2 @ 6.5%) = 13% Mini Research Project = 8% Total = 100% Course Schedule/Checklist (PLEASE PRINT) The following pages contain a printable Course Schedule to assist you through this course. By following this schedule, you will be assured that you will complete the course within the time allotted. BHR 4601, Staffing Organizations 5
BHR 4601, Staffing Organizations Course Schedule By following this schedule, you will be assured that you will complete the course within the time allotted. Please keep this schedule for reference as you progress through your course. Unit I Staffing Models and Strategy Chapter 1: Staffing Models and Strategy Unit II Support Activities Chapter 2: Legal Compliance Chapter 3: Planning Chapter 4: Job Analysis and Rewards Unit III Staffing Activities: Recruitment Chapter 5: External Recruitment Chapter 6: Internal Recruitment BHR 4601, Staffing Organizations 6
BHR 4601, Staffing Organizations Course Schedule Unit IV Measurement Chapter 7: Measurement Assignment Unit V External Selection Chapter 8: External Selection I Chapter 9: External Selection II Unit VI Internal Selection Chapter 10: Internal Selection Assignment BHR 4601, Staffing Organizations 7
BHR 4601, Staffing Organizations Course Schedule Unit VII Employment Chapter 11: Decision Making Chapter 12: Final Match Unit VIII Staffing System and Retention Management Chapter 13: Staffing System Management Chapter 14: Retention Management BHR 4601, Staffing Organizations 8