IS 3310 THAB Intro to Information Systems

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IS 3310 THAB Intro to Information Systems Fall 2013: M-W 2:00 to 3:15 pm Bibb Graves room 237 This syllabus is tentative and is subject to change at the discretion of the instructor. Changes will be announced in class. Instructor: Mrs. E-mail: mjrouse@troy.edu Phone: 334-670-3157 Fax: 334-670-3599 Office Location: Bibb Graves 231B Office Hours: M T W T F 9:00-11:00 9:00-11:00 By apt. 2:15 4:00 2:15 4:00 Instructor Education Bachelor of Science in Office Systems, Troy University, Troy, Alabama Master of Science in Business Administration with Concentration in Information Systems, Troy University Troy Campus I am currently a full time faculty member of Sorrell College of Business in the Information Systems (IS) department at the Troy campus. During my years with Troy University, I have served as both an adjunct and full time lecturer for the IS department. I have served as a Technology Specialist, Technology Consultant, MIS Director and Finance Director for various agencies within the state of Alabama Troy Chair Information Dr. Joe Teng, Ph.D. Chair Information Systems and Quantitative Methods. Troy University Phone: 334-670-3195 E-Mail: edp@troy.edu Course Description: Introduction to information systems (IS) concepts, with an emphasis on describing information requirements, managing information resources, and applying information technology to the solution of business and management challenges.

Prerequisite: Pre-Business Core: IS 2241 Entrance Competencies: Textbook: Language Proper use of the English language is required. Be sure to use spell check. Math Math problems covered include order of operator precedence, calculating weighted averages, and basic logic problems. Communication Skills Communication with your instructor should be timely and professional at all times. Essentials of Management Information Systems (10th ed.) by Kenneth C. Laudon & Jane P. Laudon, Pearson-Prentice Hall, 2013 ISBN 0-13-266855-6 We will use MS Office 2010 for homework and in class assignments. Other materials: Access to TROY e-mail and Blackboard is necessary to complete the course. Please check Blackboard daily. USB/Jump Drive Media for use in the course. Scantron Form No. 882-E for exams [this is a teal green color]. I give most of my exams online so you would only need this in an emergency. E-mail: Course web sites: Class Procedures When submitting an email to me, please use the following format for the subject line:, Your Last Name, Your First Name, and then the question you have. Use this each time you submit an email to me. Blackboard: for homework assignments, announcements, quizzes and certain exams http://troy.blackboard.com Instructor guided and independent group problem/exercise analysis and discussions of course topics and cases will be framed and complemented with assigned readings. Purpose of the Course: To introduce information systems, including their applications, how organizations are managed efficiently by their intelligent use, and the social, moral, and legal implications of their use. To familiarize the student with a framework for understanding and managing information systems in organizations; what they are, how they affect an organization and its employees and how they can make businesses more competitive, efficient and effective. Course Approach Textbook readings, lecture, and class discussion will be used to convey knowledge

about information systems and to stimulate critical thinking. The instructor will serve as catalyst, facilitator and evaluator in a collaborative learning experience. The most effective learning will result from the student s involvement in critical thinking through both reading materials and class participation. Course Objectives: On completion of the course, the student should be able to: 1. Demonstrate a descriptive understanding of the categories, components, and functions of computers and information systems (descriptive understanding). 2. Outline the technologies of the input, output, and storage building blocks of information systems. 3. Outline the technologies of the data management building blocks of information systems. 4. Outline the technologies of the telecommunications building blocks of information systems. 5. Describe the activities and issues involved in the development and implementation of information systems, including the design, development, testing, and operation issues of information systems. 6. Discuss the legal and ethical issues related to information systems. 7. Discuss the security issues related to information systems. 8. Explain the strategies in using Enterprise Systems to support business decisions and operations. 9. Explain the strategies in using E-Commerce Systems to support business decisions and operations. 10. Explain the strategies in using Supply Chain Management (SCM) Systems to support business decisions and operations. 11. Explain the strategies in using Customer Relationship Management (CRM) Systems to support business decisions and operations. 12. Explain the strategies in using managerial support systems (MIS, DSS/BI, and KM) to support business decisions and operations. Topics include: Information Systems in the Digital Age Use of Information Technology Infrastructure Key Systems Application for the Digital Age Building and Managing Systems Social and Ethical Issues Involved with Information Systems Achieving Operational Excellence/Customer Intimacy Enterprise Managing Hardware & Software Managing Data Resources Telecommunications & Networks Internet and IT Infrastructure Managing Knowledge Enhancing Decision Making IS Security & Control Assessment Grade distribution:

and Grading A 90.0% and up B 80.0% - 89% C 70.0% - 79% D 60.0% - 69% F Below 60% Assessment methods and Grade Distribution: Exam 1 Chapt. 1, 2, 3, 10 23% Exam 2 Chapt. 4, 5, 6, 11 23% Exam 3 Chapt. 7, 8, 9, 12 23% Exam 4 Comprehensive Final Exam 25% Participation / Assignments/ Teacher Evaluation 6% Total 100% The instructor reserves the right to change the grade distribution of any exam if severe technical difficulties arise on the day of the exam. Please remember these weights, so you can keep track of your grade. I do not scale grades. I DO NOT give extra credit work at the end of semester to help pull up your grade. Please do not email me asking what your grade is in the class. Test Policy If a student has to be absent from a scheduled exam due to a university function, it is the student s responsibility to let the professor know in advance. The student needs to show documentation stating the reason for the absence and make arrangements with the professor to take the scheduled exam before the exam due date. Make-up exams will only be given for unforeseen excused absences (see Attendance policy). Make-up exams must be completed within one week of the student s return to class after the excused absence. You are expected to turn off all electronic devices prior to entering the exam location. Using any electronic device (in any manner) will be considered cheating and will be handled according to the Cheating Policy outlined above. This includes translators. Assessments will utilize Blackboard and/or a scantron. Scantron Form No. 882-E for exams [this is a teal green color].

Class Procedure and Requirements: There are NO social promotions! You must earn a passing grade by meeting course objectives. Faithful attendance -- Without genuine achievement -- will not enable you to pass the course. Examinations, lab assignments, quizzes, and the teacher evaluation will be the criteria for grades. Each unexcused absence will be penalized by a deduction of 10 from the student s total points. The student will be expected to attend scheduled class meetings, complete reading assignments prior to class, and to complete assignments by the assigned due date. Classroom Administration Cheating Policy Academic Dishonesty Students are expected to punctually attend all scheduled classes complete and submit all assignments on or before the due date read the textbook and additional materials in advance of class remove hats and sunglasses during class leave food, drinks and tobacco outside the classroom turn off cellular phones prior to entering class and lab. Any student answering a phone during an exam or during in class assignment will be given a grade of zero for that exam or material being covered that day and, student will be asked to leave the class. Translators may not be used during exams. Lap top computers must be turned off If you are caught cheating or committing plagiarism as defined in the ORACLE: Student Handbook, 2009-2010, pp. 44-51, your grade for the exam/assignment will be reduced to zero, your grade for the course could be reduced to an F, and you could be suspended from the university for a specific or an indefinite period. If you are caught cheating, you will get a course grade of "F". Cheating is when you receive answers to homework items or exam questions. Cheating is also when you give answers for homework items or exam questions to another student. See ORACLE: Student Handbook, 2009-2010, p. 41-49. A student is subject to disciplinary action if: 2. In connection with the taking of, or in contemplation of the taking of any examination by any person: a. A student knowingly discovers or attempts to discover the contents of an examination before the contents are revealed by the instructor; 3. Where the work affects or might affect a student s grade, credit, or status in the university, a student represents to be his or her own any work that is not the product of his or her own study and efforts (known as plagiarism). Plagiarism is the act of stealing and passing off (the ideas or words of another) as one s own or to commit literary theft: present as new and original an idea or product derived from an existing source (Webster s New Collegiate Dictionary). Plagiarism will cause a student to get a course grade of F. According to the TSU ORACLE: Student Handbook, 2009-2010, pp. 48, The penalties for misconduct as described above may be subjected to one or more of the following penalties: a. A student s grade in the course or on the examination affected by the

Plagiarism Incomplete Work Policy Electronic Devices Policy Attendance Policy misconduct may be reduced to any extent, including a reduction to failure. b. A student may be suspended from the university for a specific or an indefinite period. A plagiarism checker will be used on all papers turned in. A course grade of F will be assigned. Any incomplete work at the end of the term will not be accepted, unless the student provides documentation and obtains approval from the instructor prior to grades being submitted to the Registrar. This must be completed before the last day of class. Per TROY Academic Operating Policy 8-1-07-08 (See http://intranet.troy.edu/facultystaff/aop/documents/aop_08-01-07-08.pdf) Use of any electronic devise by students in the instructional environment is prohibited unless explicitly approved on a case-by-case basis by the instructor of record or by the Office of Disability Services in collaboration with the instructor. Cellular phones, pagers, and other communication devices may be used for emergencies, however, but sending or receiving non-emergency messages is forbidden by the University. Particularly, use of a communication device to violate the Troy University Standards of Conduct will result in appropriate disciplinary action (See pp. 44-56 of the Oracle. http://www.troy.edu/studentservices/oracle/2009-2010_oracle.pdf Students who are expecting an emergency call should inform the instructor before the start of the instructional period. Attending class regularly contributes to success in this course. This policy is designed to encourage you to attend classes. Class Roll: Class roll will be taken at the beginning of the class session 1. Students who arrive after attendance is taken will be marked absent. Attendance is mandatory. If a student misses a class, she/he is still responsible for materials and information covered in that class. Please do not email the professor asking what you missed in class. I do not repeat lectures nor perform the tutoring function for students who are absent. 2. Each absence will make the successful completion of this course more difficult, since computer courses are cumulative in nature and days missed from class are lost knowledge. 3. Exams will include material from the assigned chapters in the text and in class lectures. 4. Excused absences: Excused absences have the following characteristics: a. Instructor was informed prior to the absence. b. Instructor determines that the absence is excused. c. Absence is of one of the following types: i. Participation in a documented official University function that does not permit the student s class attendance (e.g., athletic events, field trips, etc.) ii. Severe illness (this does not include scheduled medical appointments, dentist appt, nor driving someone else to the doctor), a hospital stay, or a doctor's excuse saying that it is impossible for student to attend class(es) iii. Death of immediate family member (parent, grandparent, sibling, or child, or spouse) not friends. iv. Appearance in court (if mandatory) v. Personal situations that are approved by the instructor in advance of the

Homework, Quiz & Test Policy time the student is to be absent. d. Written documentation (on letterhead) must be provided at the first class session after the student s return to classes. e. A deduction will be made from the student s course grade for unexcused absences. HOMEWORK POLICY: Assignments should be turned in on time for a grade. To be considered on time they must be submitted by the due date and time. Any point after the due date and time will be considered late. All assignments must be submitted to receive a passing grade. Late work will be penalized 10% per day or portion of a day late! QUIZ POLICY: Quizzes will NOT be announced and there will be no make-ups. TEST POLICY: The use of electronic devices (e.g., cell phone, E-dictionary, calculator, PDA) is prohibited and will cause a student to receive a failing grade for the course. Make-up exams will be given only for documented (on letterhead), approved absences. See ATTENDANCE POLICY. Make up exams are administered only to students who have received approval from the professor prior to the test date. The make-up exam must be taken within one week of the student's return to class. Make-ups are different from exams given in class. A grade of zero will be assigned for an exam missed due to an unexcused absence. Additional Services Troy University Mission AMERICANS WITH DISABILITIES ACT: Any student whose disabilities fall within Americans with disabilities Act (ADA) must inform the instructor at the beginning of the term of any special needs or equipment necessary to accomplish the requirements for this course. Students who have or may be dealing with a disability or learning difficulty should speak with the instructor, contact the Office of Adaptive Needs Program (Trojan Center 215), or call 670-3220/3221. Various accommodations are available through the Adaptive Needs Program. The faculty in the Sorrell College of Business makes every effort to accommodate unique and special needs of students with respect to speech, hearing, vision, seating, or other possible disabling conditions. Please notify the instructor as soon as possible of requested accommodations or ways to help. Troy University supports Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, which insure that postsecondary students with disabilities have equal access to all academic programs, physical access to all buildings, facilities and events, and are not discriminated against on the basis of disability. Eligible students, with appropriate documentation, will be provided equal opportunity to demonstrate their academic skills and potential through the provision of academic adaptations and reasonable accommodations. Further information, including appropriate contact information, can be found at the link for Troy University s Office of Human Resources at http://intranet.troy.edu/humanresources/documents/adapolicy2003.htm Troy University is a public institution comprised of a network of campuses

Statement Sorrell College of Business Mission Statement throughout Alabama and worldwide. International in scope, Troy University provides a variety of educational programs at the undergraduate and graduate levels for a diverse student body in traditional, nontraditional and emerging electronic formats. Academic programs are supported by a variety of student services which promote the welfare of the individual student. Troy University's dedicated faculty and staff promote discovery and exploration of knowledge and its application to life-long success through effective teaching, service, creative partnerships, scholarship and research. The Sorrell College of Business supports the Troy University mission by preparing our diverse student body to become ethical professionals equipped to compete in the global business environment. To achieve this, our faculty, staff, and administration will: 1) provide quality education in global business through our undergraduate and graduate programs, delivered around the world through face-to-face and online environments, to traditional, non-traditional, military, and international students; 2) contribute to the development and application of knowledge focused on applied business, learning, and pedagogical research; 3) provide service to the University, business and professional organizations, and our communities through individual involvement, business outreach, and our centers for research. Sorrell College of Business Visions Statement The Sorrell College of Business will be a recognized and respected leader for quality and flexibility in the delivery of business education that prepares graduates to succeed in the global business environment.