IEEQB PROGRAM STUDENT HANDBOOK

IEEQB PROGRAM STUDENT HANDBOOK 2011-2012

IEEQB Directory Title Name Ext. E-mail Program Director Administrative Coordinator Administrative Assistant Dr. Philip Chan Shelby Gaudrault Mariana Dagher 2621 p4chan@ ryerson.ca 4263 sgaudrau@ ryerson.ca 4902 mdagher@ ryerson.ca Counsellor TBA TBA TBA Faculty of Engineering, Architecture & Science website: http://www.ryerson.ca/feas/ Internationally-Educated Engineers Qualification Bridging Program website: http://www.ryerson.ca/feas/programs/ieeqb/index.html

Foreword from the Program Director Welcome to Ryerson University, and, in particular, the Internationally-Educated Engineers Qualification Bridging (IEEQB) Program. The IEEQB Program was developed to assist you in satisfying the confirmatory exam program which you were assigned by PEO. Please review this Handbook, which we have prepared especially for you. It contains relevant and important information which you may need while registered in the IEEQB Program. If you require additional information or cannot find it in this Handbook, please feel free to ask any one of the IEEQB office staff. With my best wishes in your studies, Dr. Philip Chan, PEng

Introduction This handbook is designed as a reference guide summarizing essential information that you may need as you go about the year in the IEEQB program at Ryerson University. It is imperative that you familiarize yourself with the information contained in the Student Guide, as well as in the 2011-2012 Ryerson University Full-Time Undergraduate Calendar, available online at http://www.ryerson.ca/calendar/2011-2012/ Accreditation The Faculty of Engineering, Architecture, and Science (FEAS) is home to eight engineering programs housed within five departments. The FEAS is also home to Architectural Science, Computer Science and five science programs. Each of our Engineering programs lead to the Bachelor of Engineering (B.Eng.) degree. Each program is designed according to The Canadian Engineering Accreditation Board rules, and in consultation with an external advisory committee, which includes members from the relevant industrial community. Our Engineering programs, with the exception of the newly introduced Biomedical engineering program (as accreditation may only be granted after the first cohort of students have graduated) have received the highest possible accreditation status. 2

SIGNIFICANT DATES FALL 2011 Wednesday, June 1 Thursday, June 30 Friday, July 1 Monday, July 18 Friday, July 22 Friday, July 29 First date to apply to graduate on RAMSS for the Fall 2011 Convocation. Final date to clear all fees and financial matters prior to the 2011-2012 academic year, otherwise no further enrollment will be permitted in undergraduate classes. Canada Day (University closed). First day of open enrollment for classes offered through The Chang School for the Fall 2011 term. Final date to apply for graduation on RAMSS for the Fall 2011 Convocation (no late fee). A nonrefundable late fee will apply after this date until August 19. Special Day (University Closed). 3

Monday, August 1 Friday, August 19 Monday, August 22 Monday, August 29 to Friday, September 2 Monday, September 5 Tuesday, September 6 Friday, September 9 Civic Holiday (University closed). Final date to apply in person for the Fall 2011 Convocation (with a nonrefundable late application fee). First day of open enrollment for classes offered through The Chang School for the Winter 2012 term. Orientation and Enrollment activities for the Fall 2011 term (new undergraduate full- and part-time program students). Labour Day (University closed). Classes commence for fulland part-time undergraduate programs. Note: undergraduate program students accessing classes through The Chang School, classes will begin the week of Monday, September 12; see your Fall timetable for further information. Final date for full payment of undergraduate tuition 4

Friday, September 9 Friday, September 9 Friday, September 9 fees* for the Fall 2011/Winter 2012 academic year. Late fees will be assessed on unpaid Fall 2011 undergraduate tuition fees as of September 10, 2010. Final date to clear all outstanding academic graduation requirements to be eligible for the Fall 2011 Convocation and to clear all financial and other obligations to receive an official award document. Final date to cancel an Application to Graduate for the Fall 2011 Convocation. Final date to change name to appear on all Fall graduation information (including award document). Monday, September 12 The Chang School classes commence for Fall 2011. Friday, September 16 Friday, September 16 Final date to request missing Spring/Summer 2011 undergraduate grades. Final date to appeal Spring/Summer 2011 final undergraduate grades or 5

Friday, September 16 Friday, September 16 Friday, September 16 Academic Standing. Final date to add or change undergraduate classes, in Fall 2011. Please visit the IEEQB Office to add or change a course. Students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Final date to drop an undergraduate class to be eligible for a full refund of fees. Please visit the IEEQB Office to drop courses. Refer to Refund Schedule in this calendar. Undergraduate program students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Final date to submit a GPA Adjustment request for a Fall 2011 course. 6

Friday, October 7 Monday, October 10 Friday, October 15 Wednesday, October 19 and Thursday, October 20 Thursday, October 20 Final date to drop a Fall undergraduate class and be eligible for a 50% refund. Please visit the IEEQB Office to drop courses. A 50% drop charge applies if a class drop results in a lower fee range. Refer to Refund Schedule in this calendar. Undergraduate program students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Thanksgiving (University closed). Undergraduate Monday classes missed will be made up on Friday, December 2. Final date to submit an appeal for OSAP funds December year end. Fall 2011 Convocation Final date to submit an OSAP application to be eligible to receive funding 7

Tuesday, November 1 Friday, November 11 Friday, November 25 Friday, December 2 for the current September to April academic year. Applications submitted after this date will be eligible to receive OSAP funding from the date the application is received. First date to apply on RAMSS to graduate at the Spring 2012 Convocation. Final date to officially drop a Fall undergraduate term class(es) in good Academic Standing (no refund of fees). Non-attendance in Fall classes after this date will result in a failing grade. Please visit the IEEQB Office to drop courses. Undergraduate program students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Last meeting date for Fall 2011 undergraduate classes scheduled on Fridays. Classes end for full- and 8

Friday, December 2 Friday, December 2 Monday, December 5 to Saturday, December 17 Friday, December 9 Week of December 12 Saturday, December 17 part-time undergraduate programs. Note: for full- or part-time program students accessing classes through The Chang School, some classes may continue until the week of December 12, 2011. Classes normally scheduled on Mondays will meet for the last class on this day. Final date to pick up OSAP loan documents with a December year end. Fall term undergraduate examination period, including Saturday, December 10. Deadline for clearing any Fall 2011 and prior outstanding debt, library book/fine, or other borrowed property in excess of $10 to ensure that Fall 2011 grades are not withheld. The Chang School classes end. Official end of term for undergraduate programs. 9

Thursday, December 22 to Tuesday, January 3 Winter 2012 Mid-Year Break, the University will close at 4:30 p.m. on Wednesday, December 21. The University will re-open at 8 a.m. on Monday January 4, 2012. Friday, January 6 Monday, January 9 Week of January 9 Week of January 9 Friday, January 13 Friday, January 13 Final date for payment of Winter 2012 undergraduate fees Classes commence for fulland part-time undergraduate programs. The Chang School classes commence for Winter 2012. Winter Carnival activities week; classes to continue as scheduled. Final date to request missing Fall 2011 undergraduate grades. Final date to appeal Fall 2011 final undergraduate and The Chang School grades or Academic Standing. Students have until 4 p.m. 10

Friday, January 20 Friday, January 20 Monday, January 23 Final date to add or change undergraduate classes, for the Winter 2012 term for fulland part-time undergraduate program students. Please visit the IEEQB Office to add or change courses. Undergraduate program students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Final date to drop a Winter 2012 undergraduate class to be eligible for a full refund of fees. Please visit the IEEQB Office to drop courses. Refer to Refund Schedule in this calendar. Undergraduate program students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Students with outstanding Fall 2010 Fees will be unable 11

Monday, January 30 Friday, February 10 Friday, February 10 to use the "add" or "swap" enrollment functions. Final date to apply for OSAP or submit outstanding OSAP supporting documents for the current September to April academic year. Please note that funding assistance may be prorated based on when the application is received. Final date to drop a Winter undergraduate class and be eligible for a 50% refund. Please visit the IEEQB Office to drop courses. Refer to Refund Schedule in this calendar. Undergraduate program students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Final date to officially drop a Winter multi-term (A and B combination) undergraduate class(es) in good Academic Standing (no refund of Winter 2012 fees). Non- 12

Friday, February 17 Monday, February 20 Week of February 20 Monday, February 27 Friday, March 16 attendance in the Winter (B portion) of the course(s) after this date will result in a failing grade for full- and part-time undergraduate program students. Undergraduate program students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Final date to submit a review/appeal for OSAP funds for the current September to April academic year. Family Day (University closed). Study Week for undergraduate students. Final date to apply for graduation on RAMSS for the Spring 2012 Convocation (no late fee). A nonrefundable late fee will apply after this date until March 16. Final date to officially drop a 13

Friday, March 16 Friday, March 23 Friday, April 6 Monday, April 9 Winter undergraduate term class(es) in good Academic Standing (no refund of fees). Please visit the IEEQB Office to drop courses. Nonattendance in Winter classes after this date will result in a failing grade for full- and part-time undergraduate program students. Undergraduate program students who enroll in The Chang School classes and are assessed individual Chang School class fees should consult The Chang School website for appropriate deadlines. Final date to apply in person for the Spring 2012 Convocation (with payment of a non-refundable late application fee). Final date to change name to appear on all graduation information (including award document). Good Friday (University Closed). Final date to clear any previous term(s) 14

Friday, April 13 Friday, April 13 Friday, April 13 Week of April 16 Monday, April 16 to Saturday, April 28 Thursday, April 19 outstanding grades for Spring 2012 Convocation. Final date to pick up OSAP loan documents with an April year end. Final date to submit a Spring Session Only OSAP extension application form. Classes end for full- and part-time undergraduate programs. Note: for fulland part-time program students accessing classes through The Chang School, classes end the week of April 16. The Chang School classes end. Winter term undergraduate examination period, including Saturday, April 21. Deadline for clearing any Winter 2012 and prior outstanding debt, library book/fine or other borrowed property in excess of $10 to ensure that Winter 2012 grades are not withheld. 15

Saturday, April 28 Official end of term for undergraduate programs. 16

Ryerson A to Z A ACADEMIC CONSIDERATION AND ACADEMIC APPEALS The Undergraduate Academic Consideration and Appeals Policy may be found in its entirety at http://www.ryerson.ca/senate/policies/index.ht ml or in the Student Guide. The following is only a brief summary of some of the policy s key points. Note: If during the semester you experience medical or compassionate circumstances, which may later affect your academic standing, it is your responsibility to bring the situation to the attention of the IEEQB Office at the earliest possible time. Academic consideration is the general name given to a number of different alternate arrangements that may be made, depending on the circumstances and on what is appropriate for both the student and the University. These arrangements include the extension of a deadline for an assignment, the re-weighting 17

of an exam or assignment due to missed work, the permission to continue on probationary status, and the provision of an Aegrotat grade. It should be understood that students may only receive grades which reflect their knowledge of the course material. The Undergraduate Academic Consideration and Appeals Policy describe the process by which students may seek academic consideration. You may also refer to Appendix A at the back of this handbook for quick reference. If you are facing circumstances beyond your control, which are preventing you from performing well academically, you may be eligible for academic consideration. You should always make such circumstances known to the IEEQB Office before, and not after, the academic damage has occurred. Upon receiving proper medical and/or other documentation, the IEEQB Office will circulate a message to your instructors, requesting that they give you due consideration based on the circumstances. Claims of difficult circumstances affecting academic performance will not be given much weight if they are made after an academic failure has occurred, unless the student can clearly justify, with supporting evidence, why they were unable to come forward with their situation sooner. 18

You have the right to request a number of academic considerations given valid justifications in support of your request. This includes, for example, asking that you be allowed to write a make-up examination in lieu of a scheduled one that you cannot or could not attend. It also includes dropping a course after the deadline, as long as you provide valid justifications. Work commitment cannot be used in support of such requests. You also have the right to see all your graded work, including your final exam, and to ask for reassessment of that work. You must provide substantive reasons when asking for a re-grading, and must make your request within ten working days from the date you received back the work. Requests for the re-grading of a final exam must be made by the deadline date for appeals. The Undergraduate Academic Consideration and Appeals Policy describes the grounds and process by which students may appeal if they believe the academic consideration provided was not appropriate or if they were unable, for medical or compassionate reasons, to seek academic consideration. 19

The deadline for appealing a grade or academic standing for the Fall 2011 term is Friday, January 13, 2011. Students have until 4:00 pm; and Friday, June 1, 2012 for the Winter 2012 term. Students have until 4:00 pm Appropriate forms and instructions are available at: http://www.ryerson.ca/senate/forms/ or through the IEEQB Office. (1) GRADE APPEAL - Must be filed with the department that offered the course you are appealing. (ie: Grade Appeal for PCS 125 should be filed with the Physics department) NOTE 1: There are three appeal levels for grade and standing appeals: Departmental, Faculty, and Senate Levels. NOTE 2: You must make a copy of your entire appeal before submitting it to the appropriate department. No part of your appeals package will be returned to you. 20

ACADEMIC INTEGRITY Intellectual freedom and honesty are fundamental to the sharing and development of knowledge. Ryerson University is committed to these principles and places a high value on academic integrity. As a member of the Ryerson community and a future engineer, it is your responsibility to understand and adhere to Ryerson s academic integrity policy. Academic misconduct can take many forms, including copying assignments and lab reports from published sources, websites, or peers; cheating on tests and exams; and handing in the same assignment more than once. The Faculty of Engineering, Architecture and Science takes academic integrity and academic misconduct very seriously. The Student Code of Academic Misconduct prohibits: 1. Plagiarism: when you use the ideas, words, data, arguments, calculations, or other work done by someone else without indicating that the work was done by someone else; 2. Handing something in as your own individual work when it was in fact done by a group unless the assignment was supposed to be done as a group; 21

3. Cheating on exams, such as copying from someone else or using unauthorized aids; 4. Letting someone else copy from your work in an exam; 5. Forging, altering, or falsifying academic records; 6. Doing an assignment for another student or taking an exam for another student; 7. Selling or publishing exams, essays, or other assignments for fraudulent purposes. Ryerson University has produced an online tutorial and resource page to help clarify academic integrity issues and to help you avoid pitfalls which might lead to academic misconduct. Please visit http://www.ryerson.ca/academicintegrity/ early in your studies and make sure you understand what academic misconduct is and how to avoid it. 22

ACCESS CENTRE Located in POD 62B, the Access Centre assists students who have learning disabilities, are deaf or hard of hearing, are blind or partially sighted, have a physical, medical, or psychiatric disability, or have any other disability that requires adaptations. The Access Centre provides advice for its students, and coordinates the provision of services and adaptations, both in the academic area and in the physical environment on campus. Students officially registered with the Access Centre will be fully accommodated by the Faculty, when such accommodations do not jeopardize the academic integrity of specific courses and of the Faculty as a whole. For more information, call 416-979-5290 or visit www.ryerson.ca/studentservices/accesscentre. ADDING COURSES If you wish to make changes to your timetable by adding a course, please visit the IEEQB Office. The deadline to add a course in the Fall 2011 semester is Friday, September 16, 2010. The deadline to add a course in the Winter 2012 semester is Friday, January 20, 2012. 23

ADDRESS CHANGES It is imperative that you keep your address and telephone information up-to-date in Ryerson s information system. The University may contact you periodically with important information. You can update your address and telephone number information online by accessing RAMSS at www.my.ryerson.ca. C CAREER CENTRE Ryerson s Career Centre in POD 60 is devoted to helping you with every step of your career journey. From the initial stages of choosing your career path, to finding the right job or graduate program, the Career Centre can provide you with tools and guidance as you move towards your destination. Call (416) 979-5177 or visit www.ryerson.ca/career. 24

CLASSES Classes at Ryerson start at ten minutes after the scheduled start time on your timetable. For example, if your class is scheduled at 10:00 am, your class will actually begin at 10:10 am. This ensures that students and professors, who may have a class scheduled to end at 10:00 am, will have sufficient time to get to the next class. CODE OF CONDUCT Student Code of Academic Conduct Intellectual freedom and honesty are essential to the sharing and development of knowledge. In order to demonstrate Ryerson s adherence to these fundamental values, all members of the community must exhibit integrity in their teaching, learning, research, evaluation, and personal behaviour. The Ryerson University Code of Academic Conduct applies to the academic activities, both on- and off-campus, of all students enrolled in courses at the University. Ryerson students are responsible for familiarizing themselves with this policy, which can be found at www.ryerson.ca/senate/policies/pol60.pdf (See also Academic Integrity of this handbook). 25

Student Code of Non-Academic Conduct The Ryerson Student Code of Non-Academic Conduct ( the Code ) reflects an expectation that students conduct themselves in a manner consistent with the educational objectives of the University, in accordance with generally accepted standards of behaviour, and in accordance with published university regulations and policies. At the heart of accepted standards is respect for other members of the Ryerson community. The Code in its entirety is intended to identify behaviour which the University considers to be inappropriate, to outline the procedures the University will use to respond to such behaviour, and to indicate the possible consequences of such behaviour. Ryerson students are responsible for familiarizing themselves with this policy, which can be found in its entirety at www.ryerson.ca/senate/policies/pol61.pdf. COMPLAINTS If you are having a problem at Ryerson, solve it right away. Leaving a problem often makes it worse. You have the right to complain without fear of jeopardizing your academic evaluation. 26

When you have questions or encounter difficulties, it is usually best to first discuss it with the faculty or staff member involved. If questions remain, you have the option to consult with others, such as the IEEQB Office, your Ryerson Students Union representative, or the Ombudsperson. Please refer to your Student Guide or visit http://www.ryerson.ca/currentstudents/ for more information. CONTINUING EDUCATION (The Chang School) Although you are NOT permitted to take Engineering courses through the Chang School of Continuing Education, you are required to take CCMN 432 and CECN 801 (non-distance education section only) through the Chang School. COUNSELLING Students may seek counselling of a personal matter from the Centre for Student Development and Counselling in JOR-07C, which provides a wide range of free services to students relating to developmental, personal, and transitional issues. Professional counsellors provide individual counselling and/or group sessions. All services are confidential. Call (416) 979-5195 or visit www.ryerson.ca/counselling. 27

COURSE MANAGEMENT Students will be provided with a course outline by or at the first meeting of every course. The information in this outline should be discussed at that first class. The course outline will, at a minimum, provide information on the following: 1. Basic information: name and number of course; semester and year, pre-requisites and exclusions, if any. Faculty member s name, office location and scheduled student consultation hours, office telephone number, email address and faculty/course website(s), if available; 2. Course description: calendar course description, course objectives, and/or intended learning outcomes, topics with their tentative sequence and schedule, texts and reading lists, a description of teaching method(s), and a schedule of any field trips or required activities outside of class time: 3. Other course issues: a statement on specific academic 28

issues related to the course such as: an indication of any requirement for the submission of work to an electronic plagiarism deterrent service; 4. Evaluation: a list and tentative schedule of all assignments, tests, exams, and other work to be graded, and general descriptions of these; the weighting of each assignment or test, and an indication of when the first test results/term work will be returned to the students; 5. Deviation from Course Management Policy: in cases where a course must vary from the approved course management policy, students will be informed in writing at the beginning of the course, or, if they arise during the course, at the earliest possible opportunity. You can view Ryerson s Course Management Policy in its entirety at http://www.ryerson.ca/senate/policies /pol145.pdf for other course management issues such as: assessment and feedback on student 29

performance in a course; changes to an announced evaluation scheme; period of prohibition from testing; and departmental policies on group work, academic integrity, course variation, attendance, class participation, and accommodation of students with disabilities. D DEADLINES It is your responsibility to be familiar with all important deadlines and other significant dates. Missing deadlines may result in monetary or academic penalties. For a full listing of significant dates, please refer to the Full-Time Undergraduate Calendar http://www.ryerson.ca/calendar/2011-2012/pg11.html or visit the IEEQB Office. DISCRIMINATION AND HARASSMENT The Office of Discrimination and Harassment Prevention Services works with members of the Ryerson community to promote a study, work, and living environment free of discrimination and harassment. The Office of DHPS advocates for fairness and for a community where the dignity and human rights of all its members are respected and upheld. For more information, visit the Office of DHPS in POD 254-A, 30

call (416) 979-5349 or visit: http://www.ryerson.ca/equity/ DROPPING COURSES If you wish to drop a course from your IEEQB Study Plan please visit the IEEQB Office. Be aware of drop deadlines, found in this handbook. Also keep in mind that dropping a course my affect OSAP (if applicable). Please refer to the Refund Schedule in the Full-Time Undergraduate Calendar http://www.ryerson.ca/calendar/2011-2012/pg2570.html E-MAIL All students are required to activate and maintain a Ryerson Matrix email account. Forwarding mail to another account may result in lost information. ALWAYS CHECK YOUR RYERSON EMAIL. It will often be used to direct information to you from the IEEQB Office, from faculty members, and from the Registrar s Office. To activate your Ryerson Matrix email account, please visit www.ryerson.ca/accounts. ENGLISH LANGUAGE SUPPORT English Language Support (ELS) provides support services and non-credit programs to 31

students whose first language is not English. ELS also ensures students have opportunities to make successful transitions to the university setting. Visit ELS in VIC B17 or access them online at www.ryerson.ca/studentservices/els EXAMINATION POLICY You are responsible for making sure you are in the right place at the right time to write your exam. Exam schedules are available prior to the start of exams. You must be prepared to identify yourself with your Ryerson Photo ID card at any time during the examination. If you do not have your Photo ID for whatever reason, Enrollment Services and Student Records can give you a temporary one. If you have a conflict in your exam schedule, you must report it to your professor(s) within one week of the announcement of the exam schedule. If you have an exam scheduled on a religious holiday or holy day, you must speak with your professor so that satisfactory alternate arrangements can be made (visit http://www.ryerson.ca/senate/policies/pol150. pdf for request deadlines). Refer to the Ryerson Student Guide for rules of proper conduct in exams and penalties for misconduct. Ryerson s Examination Policy can be found in its entirety at http://www.ryerson.ca/senate/policies/pol135. pdf 32

F FEES Students are required to pay for their full academic year prior to the start of fall classes. Outstanding fees or failure to make suitable payment arrangements may result in students being dropped from their courses and/or programs. The final date for payment of fees for the Fall 2011 academic year is Friday, September 9, 2011. The final date for payment of fees for the Winter 2012 academic year is Friday, January 6, 2012. G GRADES & GRADE POINT AVERAGES Final academic performance in each course is recorded as one of the letter grades below at the discretion of the teaching department. Performance on term work or specific assignments may be marked on a numeric scale. When a numeric scale is used, it will result in a traditional percentage scale with the ranges of conversion to letter grades as shown. The table below can also be found in the 2011 2012 Full-Time Undergraduate Calendar. Faculty of Engineering, Architecture and Science Letter Grade Percentage 33

Grade Points Scale A+ 4.33 90-100 A 4.00 85-89 A- 3.67 80-84 B+ 3.33 75-79 B 3.00 70-74 B- 2.67 66-69 C+ 2.33 63-65 C 2.00 60-62 C- 1.67 57-59 D+ 1.33 54-56 D 1.00 52-53 D- 0.67 50-51 F 0 0-49 H HEALTH CENTRE The Ryerson Health Centre is staffed by four physicians and a lab technician. Services are similar to those you receive from your family doctor, such as the treatment of illnesses, routine examinations like annual physicals and PAP smears, allergy and flu shots, immunization and TB tests, blood work and contraception. Make an appointment by calling (416) 979-5070 or dropping by the Centre KHW 181. Services are free for Ryerson students, but you must bring your health card to every visit. For more information, please visithttp: 34

//www.ryerson.ca/studentservices/medicalcent re/ If you are sick and miss class, you must have the doctor complete a Ryerson Medical Certificate, which you will then submit to the IEEQB Office. HEALTH PROMOTION Ryerson Health Promotion provides students with education and guidance in making informed healthy lifestyle choices that contribute to achieving success in academic goals and lifelong health and wellness. Services from the Health Promotion Office include individual counselling on wellness issues, workshops and presentations on a variety of health topics, campus-wide health awareness events, displays around campus, and peer-led wellness initiatives. Visit the Health Promotion Office in POD 448 A, call (416) 979-5000 ext 4295 or visit: www.ryerson.ca/healthpromotion INTERNATIONAL STUDENTS International Services for Students (ISS) in POD 61 provides support services for registered international students. They can help with issues such as immigration, study permits, working in Canada, and more. ISS also promotes international awareness to all students, as well as promoting opportunities 35

L for work-study abroad. Call (416) 979-5000 ext. 4189 or visit http://www.ryerson.ca/studentservices/internat ionalservices/ LABS Please note that there are normally no labs during the first week of each semester. Labs begin during Week 2. Your timetable will tell you the exact dates of your labs if you access it through Study List and not through My Weekly Schedule. When in doubt of which week your lab falls, ask your professor. LEARNING SUCCESS CENTRE The Learning Success Centre helps students make the transition to university learning, develop sound learning strategies, and achieve academic excellence. Learn new ways to approach studying, so that you can better understand and remember the material, by registering for one of the LSC s Learning Skills Seminars. Visit the LSC in VIC B15, call (416) 979-5000 ext 7350, or visit their website at: www.ryerson.ca/studentservices/learningsucces s See also Learning Skills Seminars below. LEARNING SKILLS SEMINARS 36

The Learning Success Centre in VIC B15 provides free learning skills sessions to help you enhance the power of your learning strategies and to increase your grades. Seminar topics include: Managing Your Time and Staying Motivated, Learning from Lectures, Learning from Textbooks, Studying for Quantitative Courses, Preparing for Tests, Writing Exams, and more. Registration for these seminars is required. Please visit www.ryerson.ca/studentservices/learningsucces s for more information or visit the Learning Success Centre in VIC B15. LIBRARY In addition to the diverse range of materials available at the Ryerson Library, many services are available to students. Such useful services to engineering students include access to computers, print stations, access to group study rooms, and access to independent quiet study areas. The Library Building is located on Gould Street across from the main bookstore, and south of the Podium Building. For more information about the library, please visit www.ryerson.ca/library M MEDICAL CERTIFICATE If you become ill at any point in the semester, 37

your doctor must fill out a Ryerson Medical Certificate. You must then submit the completed Medical Certificate to the IEEQB Office within three (3) working days of your absence. Upon verification of the medical certificate with your doctor s office, IEEQB staff will circulate a message to your professors informing them of your illness. It is then your responsibility to make arrangements with your professor(s) to make-up any missed tests or assignments. Your professors will not grant you any type of academic consideration without first receiving a message from the IEEQB Office. Please note that the IEEQB Office will not accept doctors notes which are not completed using the Ryerson Medical Certificate. You can download the Ryerson Student Medical Certificate from the website at http://www.ryerson.ca/senate/forms/medical.p df O ONE CARD The Ryerson OneCard is Ryerson University s official ID card, plus a whole lot more. This card displays your name, picture, and student number. The OneCard also contains a barcode on the front of the card, which allows you to withdraw books from the Library. The magnetic stripe on the back of the card provides OneCard s stored value 38

prepaid service, which allows you to load funds onto your card and use it to pay for food, photocopies, and other. Keep your OneCard on you at all times. You may be required to show your OneCard to Ryerson Security at any time, and you must have your OneCard on your person in order to write your final exams. For more information, please visit the OneCard Office in JOR 02, call them at 416-979-5000 ext 7565, or visit them online at www.ryerson.ca/onecard OSAP The Ontario Student Assistance Program is available to full-time Ryerson students who meet eligibility requirements. Applications are available online at http://osap.gov.on.ca. For more information, please visit the Student Financial Assistance Office in POD 59, (416) 979-5113, http://www.ryerson.ca/ currentstudents/financialaid/ R RAMSS RAMSS (Ryerson Administrative Management Self Service) offers enhanced levels of services provided by Records and Registration, as well as some new exciting services. 39

RAMSS is easy to use as long as you have a Ryerson Matrix account. Log on to RAMSS through my.ryerson.ca. Some services available on RAMSS include: Viewing and updating your address, including your personal email address; Checking for schedule, course availability and location of courses; Adding and dropping courses; Viewing and printing your grades, academic standing, and Grade Point Average; Viewing and printing your class schedule; Viewing and printing your tuition account summary; Accessing Full- and Part-time Program Tuition Fees tables; and Linking to current university publications Full- and Part-time Undergraduate calendars, Chang School of Continuing Education calendars, Student Guide, etc. After performing functions on RAMSS, please remember to verify your academic record to ensure that these functions were performed successfully. 40

For help using RAMSS, please visit http://www.ryerson.ca/ramsssupport/ugrad_g rad/ RELIGIOUS OBSERVANCES It is Ryerson University policy to accommodate the sincerely held religious beliefs of all students. Ryerson recognizes that a student s religious observance may require an absence from required course activity. The Religious Observance policy provides a mechanism to address student religious observance requirements as they relate to course requirements. Students and faculty have the option to address observance issues informally, but also have the option of invoking the formal process. To seek accommodation from your professors, you must complete the Student Declaration of Observances Form, available online at http://www.ryerson.ca/senate/forms/relobservfo rminstr.pdf. The completed form must then be presented to your professors in each of your courses within the first two weeks of classes. You and your professors will then consult to reach agreement on a reasonable means to address the situation. Professors have until the end of the fourth week of classes to confirm an arrangement which addresses your request. In cases where a mutually agreed upon accommodation cannot be made, or where your 41

request has not been addressed by the deadline, you may bring the matter to the IEEQB Office within five working days after consulting with your professor, and no later than the fifth week of classes. The Accommodation of Student Religious Observance Obligations Policy can be found in its entirety at: http://www.ryerson.ca/senate/policies/pol150.p df RYERSON ENGINEERING STUDENT SOCIETY (RESS) Ryerson's Engineering Student Society (RESS) promotes engineering and enhances the educational experience of engineering students. RESS offers many academic and extra-curricular activities throughout the year, including study sessions before term tests. Visit RESS in 105 Bond Street, call (416) 340-9400, or go online at http://www.ress.ca/ RYERSON STUDENTS UNION Ryerson Students Union (RSU) offers a number of services to help students stay healthy and safe, and to make university life easier. Some services provided by RSU include the extended health and dental 42

insurance plan, discounted TTC metropasses, CopyRite, and the Used Book Room. Visit the Ryerson Students Union in SCC 311, call (416) 979-5255, or go online at www.rsuonline.ca T TIMETABLES Timetables are available online using the RAMSS system, accessible through www.my.ryerson.ca. If you have a problem with your timetable that you cannot resolve yourself using RAMSS, please visit the IEEQB Office. TURNITIN Ryerson University recognizes that plagiarism and other forms of academic dishonesty have been made easier since the advent of the internet. Along with over 2,500 institutions in 51 countries, Ryerson has licensed Turnitin.com as a plagiarism prevention tool. Turnitin.com helps professors identify internet plagiarism and helps students maintain academic integrity. For more information, please visit turnitin.com. TUTOR REGISTRY The Tutor Registry assists students seeking academic help for specific courses by 43

providing them with contact information for registered tutors. All tutors must have taken the course before and achieved at least a B+ grade. For more information on the Tutor Registry, visit http://www.ryerson.ca/studentservices/learnin gsuccess/tutoring/ WWEBSITE You should familiarize yourself with the website for the Faculty of Engineering, Architecture and Science, found online at http://www.ryerson.ca/feas/ To access the IEEQB Program homepage, please click on Programs, under Programs, click IEEQB Program. WOMEN IN ENGINEERING Women in Engineering (WIE) is an awardwinning program offering Engineering career information to high school and university women. Women in Engineering promotes a friendly and supportive environment for women pursuing Engineering studies. 44

If you are a female engineering student, you can attend special evenings, listen to guest speakers, or get involved with a female mentor working in the Engineering industry. These are just a few of the things you can do with Women in Engineering. Contact Women in Engineering in ENG 341 by calling (416) 979-5000 ext. 7220; http://www.ryerson.ca/feas/programs/womenen g/index.html WRITING CENTRE If you get stuck while writing an essay or don t know how to start, The Writing Centre can help. Book an appointment with a tutor or drop by LIB 272-B. Tutors will teach you strategies of organization and writing that you can use for your next assignments too. The Writing Centre also provides handouts on the major styles of referencing and on bibliographies. Check out http://www.ryerson.ca/writingcentre/index.html or call (416) 979-5000, ext. 2892. 45

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Name: Phone Number: Email: Name: Phone Number: Email: Name: Phone Number: Email: Name: Phone Number: Email: Name: Phone Number: Email: Name: Phone Number: Email: Name: Phone Number: Email: Name: Phone Number: Email: 47