Research Skills Guide

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Date: April 2011 Version: 1.0 2011 City of Glasgow College Charity Number: SC0 36198

Different courses require different styles and levels of research, so this guide focuses on methods that can help you get to grips with general research. This guide looks at the following stages of research: o refining the research topic o analysis and planning a course of action o carrying out your research The Library offers several other guides for students in this series as well as resources to help your college study skills. These include books, DVD s and useful online information services. Please ask library staff if you need further information about using any of these resources. Define the Research Topic In order to carry out useful research, you must know exactly what you are being asked to do. The assignment for which you wish to research information could entail: o writing a report o writing an essay o giving a presentation o project work o writing a dissertation o web-development Consider carefully the nature of the assignment you have to complete. You can then begin to consider the types of information you will need to gather during research. Also, consider where you might find relevant information. What is the scale of the assignment you are being asked to do? If you have to write a 5000 word essay, you are likely to require more research than is necessary 2011 City of Glasgow College 2

for a 1000 word essay. Likewise, the amount of research required for a presentation may be influenced by the length of time the presentation is scheduled to take. The assignment deadline is another factor you should consider at this stage. Check how much time you have until the assignment has to be submitted or when you give your presentation. How much of the available time will you devote to carrying out research or preparation, and how much time you will save for writing and completing the assignment? If, at this point, you are still unsure about what you are expected to do, you should consult your tutor or lecturer for further advice. Analysis Once you have considered what your assignment involves, you are ready to analyse it. This helps you decide what information you will try to find whilst researching. One method of analysing an assignment is to brainstorm using a mind map. To make a mind map, write the assignment question or topic in the centre of a page. Begin by identifying and analysing keywords and issues by circling or highlighting them. You may find that by asking several small questions, you can decide what information you will need to gather. The following example shows how keywords and issues are singled out and small questions asked. Answers and related information are placed around the questions and issues. 2011 City of Glasgow College 3

CO 2 CFC s emissions Cause Rising sea levels Consider Signs Climate change different perspectives What is global warming? Essay topic: Discuss the effects of global warming on consumer behaviour What effects? What is consumer behaviour? To people To industry Where people Consumer Attitudes shop What people buy trends Figure 1 Example of a Mind Map Your own mind map can be much more expansive than the example given. Once you have finished your mind map, you can highlight the branches which you feel are most relevant to your assignment. Once you have highlighted relevant branches, you may wish to expand information and consider what resources you can use to gather relevant information. 2011 City of Glasgow College 4

What is consumer behaviour? Consumer trends Look at trade journals, newspapers and the Internet for statistics & Where people shop What people buy Retail statistics Trade Reports Marketing Consumer Values articles. Try the Resource Centre. Prepare a questionnaire to research consumer values. Figure 2 Exploring branches The previous example shows how relevant branches are: o highlighted o expanded A brief course of action is also written beside the expanded topics. This allows you to begin planning your research. Tips for Mind Maps o When highlighting branches, use a contrasting colour of pen or pencil or even include some relevant drawings o For further information about Mind Maps see the following web sites: http://www.bbc.co.uk/keyskills/extra/module4/1.shtml http://www.mindtools.com/pages/article/newiss_01.htm http://www.mind-mapping.co.uk/mind-maps-examples.htm 2011 City of Glasgow College 5

Planning your Course of Action At this stage, you should have considered what your assignment entails and how long you have to complete the assignment. During the analysis stage you should also have considered what information you wish to find during research and where you might find it. To help you organise your course of action, a research timetable can be used. This should contain a list of the areas you wish to research or the information you wish to find, along with the sources(s) of information you plan to use during your research. There should be a time column, where you can place the timescale for when you intend to carry out specific research. 2011 City of Glasgow College 6

Example of a Research Time Table INFORMATION SOURCE OF REQUIRED INFORMATION CARRY TICK When listing OUT WHEN the RESEARCH COMPLETE information ON required, try Statistics about global warming (possibly tables) Public feelings about global warming 1. Abstract of statistic 2. Green Peace web-site Newspaper & magazine articles try Infotrac Mon 11/1/10 Lunchtime Tues 11/1/10 3.00 4.00 pm to consider the order the info will fit into your assignment. This allows you to start thinking about Current retail Retail journals Thur a start, trends try periodical 16/1/10 middle and section in the Resource Centre 10.00 11.00 am ending for the assignment. Definition of Try a Retail Thur consumer Management 16/1/10 behaviour Textbook in the Resource Centre Evening Note: There is a research timetable template at the end of this guide. Carrying Out Research Now that you know what you need and where you will get it, you are ready to conduct your research. Try to stick to your research timetable as best you can this will help avoid a last minute rush! 2011 City of Glasgow College 7

The sources of information that you specified in the research timetable will, most likely, come from one or more of the following areas: PEOPLE PRINTED SOURCES ELECTRONIC SOURCES People You may need to contact people or organisations for specific information. Decide which communication method is most appropriate: o letters o phone calls o e-mails o fax o meetings or interviews Drawing up a questionnaire may be useful as it allows you to ask for specific information and even limit the range of answers. Questionnaires allow you to gather information from several people and make recording results easy. Tip Allow plenty of time for communication, especially with letters or questionnaires. You may need to chase up responses. 2011 City of Glasgow College 8

Printed Sources The College libraries contain a wide selection of printed resources that can be used during your research, such as: o books o journals/magazines o newspapers o reports o encyclopaedia o dictionaries o Government publications To make the best use of the printed resources available in the College Libraries, be aware of: o The different types of resources available and where they can be found in the Libraries. o The Library online catalogue. Learn how to search for specific titles, authors or perform a general subject search. This is much more effective than simply browsing through stock! Remember If you can t find a resource, ask at the issue desk for assistance. If the resource you want is not available it may be possible to reserve it for a later date or find an alternative. 2011 City of Glasgow College 9

Electronic Sources During your research, make use of the electronic sources in the Resource Centre and beyond, such as: o the internet o Cd-Roms o DVDs To make the best use of electronic resources: o Get familiar with the best ways of searching the Internet for useful information. o Try an online internet research tutorial at http://www.vts.intute.ac.uk/, or have a look at the Internet Detective at: http://www.vts.intute.ac.uk/detective/. o Find out what online services are available on the GCNS Virtual Learning Environment (VLE). o Take advantage or relevant videos and DVD s available in the Resource Centre. Use the Resource Centre catalogue to check what is stocked. o Check TV listings for any programmes (documentaries, new, current affairs etc.) that might relate to your research. 2011 City of Glasgow College 10

General Research Tips o Be selective about what you read make sure material is relevant to your research. Check what information will be in a book by browsing the table of contents at the front or index at the back. o If you have a lot of pages to cover, try to skim read. To do this, choose a few keywords most relevant to your topic, then skim the text quickly. Slow down when you spot any keywords and note any useful information. Note Taking o If you plan to take notes from a written source, read through the source first, and then make the notes. This helps avoid copying chunks of information and means you are more likely to make notes of the information that stood out most. o If you are taking notes from several sources, make sure that you are not repeating yourself. Will these notes add to those you have already taken? o Try mind maps as an alternative to conventional note taking. Check out the mind map web sites given earlier in the guide. Evaluate all sources of information Ask yourself the following questions: o Where does the information come from? E.g. government statistics, pressure groups, and individual s page on the Internet o How reliable is the information? Is it from an official or academic source, or simply an individual s opinion? o How relevant is the information to your topic? Don t waste your time on information that is interesting but doesn t add to what you already know. o Is the information biased in any way e.g. political, racial, etc.? This may be obvious from the source. 2011 City of Glasgow College 11

o How current is the information? You may need to check that your source is still current, especially if it is statistical it may be re-issued or updated on a regular basis. Keep a note of all the sources of information you have looked at during the course of your research. This allows you to: o quickly find any sources again should you require more information or need to confirm a point o compile a bibliography easily Have a look at the Library s How to cite references and create a bibliography guide, which explains what is required in a bibliography. For a template to compiling bibliographical information, see the last page of this guide. 2011 City of Glasgow College 12

Research Timetable Student Name: Assignment: Submission date: INFORMATION SOURCE OF REQUIRED INFORMATION CARRY OUT TICK WHEN RESEARCH ON COMPLETE 2011 City of Glasgow College 13

Bibliographic Information table Books Name of author (surname, initial) Year of publication Title of book (written in italics) Edition Place of publication Publisher Pages Journal and magazines Name of author (surname, initial) Year of public. Title of article Title of journal (in italics) Volume no. (issue), Pages Newspaper articles Name of journalist (surname, initial) Year published Title of article Name of newspaper (in italics) Day, month PAGES Internet articles Article author Year published Page/article title Site publisher URL (Full web address) [Accessed: day month and year] Use the table above to record the resources you use as you carry out your research it will help you compile your bibliography when you come to write it. 2011 City of Glasgow College 14