Course Syllabus SCM 301 Supply Chain Management Fall 2011 Burke REDC 102 Section 002 T & Th - 2:30-3:45 pm Section 003 T & Th - 4:00-5:15 pm Instructor: Sanjay Kumar Office: REDC 263 Phone: 898-6711 E-mail: sxk89@psu.edu Office Hours: T & Th 12:15-2:30, and by appointment Required Textbook Operations Management, 11 th Edition, William J. Stevenson, Irwin/McGraw Hill Course Pre-requisites: STAT 200 or SCM 200 or equivalent Course Objectives Operations management involves the integration of numerous activities and processes to produce products and services in a highly competitive global environment. Many companies have experienced a decline in market share as a result of their inability to compete on the basis of product design, cost, or quality. Most now agree that world class performance in operations, i.e., in product design, manufacturing, engineering, and distribution, is essential for competitive success and long term survival. This course considers operations from a managerial perspective. We consider key performance measures of operations (productivity, flexibility, quality, and response time) as well as important concepts for improving the performance of operations along these dimensions. At the end of the course, students will have a fair understanding of the role operations management plays in business processes. Emphasis is given both to familiarization of various production processes and service systems and to quantitative analysis of problems arising in the management of operations. Course Organization This course relies on problem solving as the main pedagogical tool. A typical class session will involve a review by you of some of the suggested homework problems that draw on prior class sessions followed by introduction of new concepts. In addition to understanding what is discussed in the class and the class handouts, you need to read the textbook. Doing so will help reinforce the understanding of concepts. This can be done effectively, only if you read the textbook on an ongoing basis well before any exam. Various aspects of this course Syllabus: Supply Chain Management Page 1
have been designed to help you with the learning process. I give below a set of guidelines, which should help you get the maximum benefit out of this course. Of course, the learning process is highly individualistic and hence you may explore and find out what works for you the best. (i) Textbook: The textbook is meant to supplement the class sessions. I do not cover all chapters from the textbook. Nor should you expect to find everything that was discussed in class in your textbook. I pick relevant material from other sources such as books, case studies, research articles, and web. I strongly encourage you to read the textbook chapters ahead of the class. This will familiarize you with what we discuss in the class and put you in a better position to participate in class discussions. For each session, I have indicated the chapter from the textbook that will be covered in the class. (ii) Homework Problems: At the end of most lectures I will list homework problems. These are for your practice. There is no need to submit them. However, you should work on all these problems as the quizzes and exams may have very similar problems. (iii) Quizzes/Assignment: There are eight assignment/quizzes. You don t have to submit any assignment or homework. Instead there will be a quiz based on the assignment a week from the assignment release date. The dates for quizzes will be announced in class and posted on Angel. You are free to discuss the assignments with your classmates. I encourage you to collectively work on these problems. Only the best 6 scores will be counted towards your final grade, i.e., the lowest two scores will be dropped. There will be absolutely no make-up quizzes. (iv) Exams: There are three exams in this course. All exams are closed-notes and closedbook. Please mark your calendars for the dates of the exams. If you have a strong reason for missing an exam, you need to get in touch with me before the exam (through phone or e-mail). There will be absolutely no make-up exams. Under compelling reasons you may take an exam early. Of the three exams, best two scores will be used to determine final grade, i.e., the lowest of the three exam scores will be dropped. Please note that besides these three exams there is a final exam in the course. (v) Final Exam: All students must take the final exam. There will be no make-up final exam. Under extremely compelling reasons you may take the final exam early. The final exam is closed-book closed-notes. (vi) Lecture Material: I post my lecture notes and all other course related materials on Angel. You should download them and bring a print to the class. The lecture notes are not self-explanatory; they are more useful if you attend the lectures. Important information and announcements will be made in class and posted on Angel. (vii) Class Attendance and Participation: Students should attend every lecture. The incentive and reward for fully preparing for the class, attending, and participating in the class is 50 points. I will take attendance on randomly selected days. Participation includes not just attendance but more importantly reading the book before coming to the class, doing your homework, and actively and constructively participating in class discussions. During discussions quality matters more than quantity. I encourage you to be an active learner. (viii) Missed classes: Do not miss any class. It is student s responsibility to make-up for the missed classes. This includes the course material covered and any specific announcements regarding the exams, quizzes, and grading. Syllabus: Supply Chain Management Page 2
(ix) Calculator: Always bring a calculator to the class. A PDA or cell phone is not allowed as a replacement. Classroom Policies (i) (ii) (iii) (iv) Always bring your Textbook and a Calculator to the class, All students must reach the class on time, Any student disrupting the class may be asked to leave the room immediately, All students are expected to stay in the classroom for the duration of the lecture. Grading Policy Grades will be assigned based upon the number of points accumulated by each student during the semester. A total of 500 points are possible. Exam 1 100 Exam 2 100 Exam 3 100 Total score of exams(after dropping lowest) 200 40% Final Exam 130 26% Quizzes and Assignments 20*6 120 24% Attendance and Class Participation 50 10% Total 500 100% You are responsible to check your grades on Angel and report in the case of any discrepancy. Normally, grade will be based on a 90/80/70/60 scale: A 470 A- 450 B+ 430 B 420 B- 400 C+ 380 C 350 D 300 Changes in the grade scale, if any, will be announced in the class. Academic Integrity: Academic integrity is one of the four Penn State principles by which all students must abide. Any violation of academic integrity guidelines will result in academic and possibly disciplinary sanctions including the awarding of an XF grade. All acts of academic integrity so that repeat offenders can be sanctioned accordingly. Additional information on academic integrity can be found at Syllabus: Supply Chain Management Page 3
http://www.pserie.psu.edu/faculty/academics/integrity.htm Actions that constitute academic misconduct include, but are not limited to: Unauthorized collaboration on assignments that are to be completed individually Plagiarism or the unattributed use of work that is not the students. This includes quoting from online sources, journals, magazines, and case studies without the use of quotations and the proper citation of the source. Submission of other students works including older versions of cases, papers, homework, etc. Unauthorized possession of exams Facilitating or aiding any of the above actions Violations will be dealt with according to the guidelines published by Penn State-Erie. This policy will be strictly enforced for all assignments, projects, quizzes, and examinations. Refer to section 49-20 of the University Faculty Senate Policies for Students for details Academic and Career Planning Center The Academic and Career Planning Center (ACPC) can assist students with the process of career and life planning through a full range of programs and services. You may schedule appointments with the ACPC staff to discuss issues including interests, skills, values, and goal setting, as well as how to find career information, internships, full-time jobs, and graduate schools. You are encouraged to utilize the services of the ACPC every year from your first semester to graduation. ACPC Location: Second floor Reed Building ACPC Phone: 898-6164 ACPC Web Site: http://psbehrend.psu.edu/academics/academic-services/acpc Syllabus: Supply Chain Management Page 4
Assignments & Academic Calendar SCM 301 Supply Chain Management Fall 2011 Date Topics Reading Assignment 1 Tues, Aug 23 2 Thurs, Aug 25 3 Tues, Aug 30 Introduction to Operations Management Chapter 1 4 Thurs, Sep 1 Competitiveness, Strategy, and Productivity Chapter 2 5 Tues, Sep 6 6 Thurs, Sep 8 7 Tues, Sep 13 8 Thurs, Sep 15 9 Tues, Sep 20 Forecasting Product and Service Design Exam I Chapter 3 Chapter 4 Chapters 1, 2, 3, & 4 10 Thurs, Sep 22 Strategic Capacity Planning for Product and Chapter 5 11 Tues, Sep 27 Services Chapter 6 12 Thurs, Sep 29 13 Tues, Oct 4 14 Thurs, Oct 6 15 Tues, Oct 11 Process Selection and Facility Layout Location Planning and Analysis Decision Theory and Linear Programming Exam II Chapter 8 Supplements to Chapter 5 and 6 Chapters 5, 5S, 6, & 8 16 Thurs, Oct 13 17 Tues, Oct 18 18 Management of Quality Chapter 9 Thurs, Oct 20 Quality Control Chapter 10 19 Tues, Oct 25 JIT and Lean Operations Chapter 14 20 Thurs, Oct 27 Supply Chain Management Chapter 15 21 Tues, Nov 1 22 Thurs, Nov 3 23 Tues, Nov 8 Exam III Chapters 9, 10, 14, &15 24 Thurs, Nov 10 25 Tues, Nov 15 26 Thurs, Nov 17 27 Tues, Nov 29 28 Thurs, Dec 1 29 Tues, Dec 6 30 Thurs, Dec 8 31 Tues, Dec 13 Inventory Management Aggregate Planning MRP and ERP Scheduling Logistics Management Final Exam Chapter 13 Chapter 11 Chapter 12 Chapter 16 Handouts This course outline and the dates established therein are tentative and the instructor reserves the right to change them. I may change the dates and content as per the progress of the class. I may speed up or slow down to accommodate student needs. The schedule is only intended to give you an idea about the content of the course. Syllabus: Supply Chain Management Page 5