MDCA 1460 CLINICAL MEDICAL ASSISTANT COURSE SYLLABUS COURSE (CATALOG) DESCRIPTION: A health related work-based learning experience that enables the student to apply specialized occupational theory, skills, and concepts. Direct supervision is provided by the clinical professional. PRE-REQUESITES: HITT 1301 MDCA1417 PLAB 1323 MDCA 1352 MDCA 1343 MDCA1348 MDCA 1402 INSTRUCTOR: Cinthya Valdez, CMA, AAS OFFICE: L-121 C OFFICE HOURS: F 10-12 am & 2-5 pm or by appointment OFFICE TEL: 364-4903 CONTACT EMAIL ADDRESS: clvaldez@tstc.edu(use if can t access Moodle Messages or Course Discussion Forums) LEARNING OUTCOMES: After completing this course the student will be able to: 1. Apply theory, concepts, and skills involving specialized materials, tools, equipment, procedures, regulations, laws and interactions within and among political economic, environmental, social and legal systems associated with the Medical Assisting career. 2. Demonstrate legal and ethical behavior, safety practices, interpersonal and teamwork skills in the health field. 3. Demonstrate appropriate written and verbal communication skills, using medical terminology. REQUIRED TEXT AND MATERIALS: All previously utilized books throughout the program are recommended. GRADING CRITERIA: GRADING SCALE: All Evaluations by Coordinator 20% A= 93-100 Site Evaluations 40% B = 86-92 Resume/Interview 10% C = 78-85 North Star Learning - National Exam Practices10% D = 70-77 CT- Case Study 10% F = Below 77* Professionalism Rubrics 10% *In order to receive credit for the course a grade of C must be earned.
COURSE SCHEDULE * Week Topic/Lecture/Event Required/Recommended Readings/Electronic Resources to View 1 Administrative and skills needed to be performed while at clinical rotation; a) Schedule and manage appointments b) Schedule inpatient and outpatient admissions and procedures c) Organize a patient s medical records d) File medical records 2 Perform Bookkeeping Procedures such as: /Lab a) Prepare a bank deposit b) Reconcile a bank statement c) Post entry on a daysheet d) Perform accounts receivable procedures e) Perform accounts payable procedures f) Perform billing and collection procedures g) Prepare a check h) Establish and maintain petty cash fund 3 Prepare special Accounting Entries /Lab a) Post adjustments b) Process credit balance c) Process refunds d) Post NSF checks e) Post collection agency payments 4 Process Insurance Claims a) Apply managed care policies and procedures b) Apply third party guideline c) Obtain managed care referral and precertifications d) Perform procedural coding e) Perform diagnostic coding f) Complete insurance claim forms g) Use physician s fee schedule 5 Fundamental Principals a) Perform hand washing b) Wrap items for autoclaving c) Perform sterilization techniques d) Dispose of biohazardous materials e) Practice standard precautions 6 Specimen Collection
Week Topic/Lecture/Event Required/Recommended Readings/Electronic Resources to View a) Perform venipuncture b) Perform capillary puncture c) Obtain throat specimen for microbiological testing d) Perform wound collection procedure for microbiological testing e) Instruct patient in the collection of a clean catch/mid-stream urine specimen f) Instruct patient in the collection of fecal specimen 7 Diagnostic Testing a) Use method of quality control b) Perform urinalysis c) Perform hematology testing d) Perform chemistry testing e) Perform immunology testing f) Perform microbiology testing g) Screen and follow-up test results h) Perform electrocardiograms i) Perform respiratory testing 8 Patient Care a) Perform telephone or in person screening b) Obtain vital signs c) Obtain and record patient history d) Prepare and maintain examination and treatment areas e) Prepare patient for and assist with routine and specialty examinations f) Prepare patient for and assist with procedures, treatments, and minor office surgeries g) Apply pharmacology principles to prepare and administer oral and parental medications h) Maintain medication and immunization records 9 Obtain CPR certification HCP and First Aid training Prior to 10 Communication
Week Topic/Lecture/Event Required/Recommended Readings/Electronic Resources to View a) Respond to and initiate written communications b) Recognize and respond to verbal communications c) Recognize and respond to nonverbal communications d) Demonstrate telephone techniques 11 Legal Concepts a) Identify and respond to issues of confidentiality b) Perform within legal and ethical boundaries c) Establish and maintain the Medical Record d) Document appropriately e) Perform Risk Management procedures 12 Patient Instruction a) Explain general office procedures b) Instruct individuals according to their needs c) Instruct and demonstrate the use and care of patient equipment d) Provide instructions for health maintenance and disease prevention e) Identify community resources 13 Operational Functions a) Perform an inventory of supplies and equipment b) Perform routine maintenance of administrative and clinical equipment c) Utilize computer software to maintain office systems 14 Resume writing / Actualize resume Mock Job Interview 15 Review Career Services Office (On Campus) *Subject to change by your instructor DEPARTMENT PARTICIPATION POLICY
Attention students: Class participation in this course is MANDATORY and is part of the Grading Policy. Student must maintain all class discussions, quizzes, and all other assignments at the passage rates located in the GRADING CRITERIA AND SCALE for each activity or face a grade of F at the end of the term. Class/ Participation is mandatory. Student must complete a minimum of 160 clinical hours for course completion. Less than 95% participation will be grounds for mandatory withdrawal from the class. Participation will be reviewed on a case-by-case basis by both the instructor and the program chair prior to dropping a student from the class. The decision of the faculty is final. Prior notification of non-participation in class or clinical rotations will be required on all occasions. Arriving late or early departure from site will be counted as nonparticipation. The course instructor determines whether an absence is excused or unexcused. CLASS PARTICIPATION IN THIS PROGRAM IS MANDATORY AND IS A PART OF THE GRADING POLICY. It is the student s responsibility to keep contact with the instructor regarding participation grades. *Please refer to the Medical Assistant Student Handbook and Professional Rubric CLASSROOM AND LAB PARTICIPATION Participation in class is mandatory. The student is responsible for any missed assignments, lecture materials, handout, and examinations. It is the student s responsibility to notify the instructor of non-attendance to site or class. Voice-mail is available 24/7. Quizzes will not be made up. If a quiz was given and the student missed it, the student will receive a 0. It is up to the instructor if your absence is excused. The student is responsible for dropping a failing class with a W. If the student fails to withdraw, the student will face a grade of F (failing) at the end of the term. Tardiness will NOT be tolerated. If the student is late or over five minutes, he/she will be counted as tardy. The Professionalism Rubrics will reflect negatively when the student is tardy. *****NO CELL PHONES****** CONDUCT: The need to conduct oneself in a professional manner is not limited to behavior during clinical and practicum, but is equally applicable in the classroom, on any area of the college campus, during any involvement in college-related activities, and at any time that a TSTC Medical Assistant uniform is being worn. The college reserves the right to require the withdrawal of any student at any time, if the student s actions are deemed to be contrary to the best interest of the student body or the College. In addition to the above policy, all rules of conduct as described in the TSTC Student Manual will be followed. Foul language is NOT acceptable at any time. You must pass the professional rubrics to continue in the program. APPEARANCE:
Earrings Student is allowed to use one set of studs only, no larger than 5 mm in size will be permitted. Loop ear rings, ear cuffs, nose rings, eyebrow/lip/tongue rings will NOT be permitted. Rings Wedding band only. Nails These must be no longer than finger-tip length, and only clear polish is permitted. Hair style 1. Females Hair must be tied back, out of face and off neck. Preferable fixed in a bun. No hair ornaments are allowed. Facial make-up must be conservative. 2. Males Hair must be out of face, neatly trimmed, off of neck, NO ponytails. No necklaces or chains are permitted Tattoos/Hickies must be covered at all times. No strong perfumes or colognes. Beards or mustaches must be neatly trimmed and off the lip The student appearance must always be neat and clean i.e. shoes polished, uniform ironed. The TSTC Medical Assistant uniform is not to be worn at any time other than to class, clinical or at the specific instructions of the program for a special event. No skirts, dresses, halter tops, tank tops, sandals or similar footwear will be allowed during lab or class time. REFUSAL TO FOLLOW THE DRESS CODE WILL RESULT IN THE STUDENT BEING SENT HOME WITH AN ABSENCE FOR THE DAY. ACCOMMODATION STATEMENT: If you have a documented disability which will make it difficult for you to carry out class work as outlined and/or if you need special accommodations due to a disability, please contact (956) 364-4520 or visit the Support Services Office in the Auxiliary Services Building as soon as possible to make appropriate arrangements. Copyright Statement The materials used in the course [textbooks, handouts, media files (podcast, MP3, Videos, RSS (Feeds), and all instructional resources on the colleges Learning Management System (Moodle)] are intended for use only by students registered and enrolled in this course and are only to be used for instructional use, activities associated with, and for the duration of the course. All materials generated for this course, which includes but are not limited to syllabi, quizzes, exams, lab problems, in-class materials, review sheets, and any additional materials. These materials may not be retained in another medium or disseminated further. They are provided in compliance with the provisions of the Teach Act. These materials may not be reproduced, displayed, modified or distributed without the express prior written permission of the copyright holder or TSTC. For further information contact your instructor. Copyright Statement (Continued)
You are responsible for submitting your own work and completing assignments on an individual basis unless stated by the instructor. Copying work from any source including another student or the instructor is plagiarism. Use of information must be properly cited. All forms of scholastic dishonesty in the TSTC handbook are forbidden in this course. See the student handbook at http://harlingen.tstc.edu. Students found engaging in forms of academic dishonesty may receive a zero on the work, and F in the course Office of Student Success Communicating with your instructor Your instructor will correspond with you within your TSTC Moodle course via the News Forum, Discussion Forums, and Moodle Messaging. Although you may receive messaging notifications to your personal email account, your responses should be made within the Moodle environment by responding to the appropriate Discussion Forum post or Moodle message. It is your responsibility to check Course Discussion Forums and Messages on a daily basis. In the event that Moodle is down or if the instructor advises, you may email the instructor at clvaldez@tstc.edu. All correspondence to the instructor at this email address must come from your TSTC student mymail.tstc.edu email address and must contain the course you are enrolled in within the email subject line. Your instructor will make every attempt to respond to your emails within 24 hours, except on Saturdays and holidays. Any technical questions should be directed to the TSTC Help Desk at 1-800-592-8784, tstchelpdesk@tstc.edu or Yahoo IM: tstchelpdesk. NOTE: Any changes to this syllabus will be provided in writing to the student and updated on all posted locations (HB 2504, course Moodle sites, building offices, etc.).