Sam Ladner, PhD Curriculum Vitae Research interests

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sladner@ryerson.ca Research interests Research Experience Information communication technologies (ICTs), mobile technologies, social networks and capital, qualitative methods, design work and design thinking, applied social research Postdoctoral Fellow The Mobile Work Life Project Ryerson University Ted Rogers School of Information Technology Management 03/11 to present Managing a mixed-method research project on mobile technology and work/life balance under Dr. Catherine Middleton Directed a team of 4 research assistants Recruited 29 participants for in-depth interviewing Designed interview guide, Nvivo database, coding protocol and publication plan Created focused research questions for purposes of qualitative analysis Founder, Principal Researcher Copernicus Consulting Group Inc. 01/09 to present Designed and conducted qualitative and quantitative research studies focusing on technological and socio-cultural change Managed contract researchers Personally responsible for landing over $250,000 in research contracts Blogging and social media dissemination of research findings Director, Consumer Insights Blast Radius Inc. 01/08 to 06/08 Directed all technology and cultural research for interaction design Designed, conducted and analyzed online surveys, in-depth interviewing and ethnographic observation

Director, Insight and Planning Critical Mass Inc., 06/05 to 02/07 Responsible for cultural and social research for optimizing interactive technologies Directed team four qualitative and quantitative analysts Mentored junior analysts on research methodology and presentation skills Researcher Institute for Competitiveness and Prosperity 10/01 to 09/02 Oversaw Canadian arm of World Economic Forum's international competitiveness survey Managed annual reports and white paper publications Literature reviews of technology and innovation policy Provided mentorship and guidance to internresearchers Research Assistant Centre for Policy Research on Science and Technology, SFU 01/00 to 11/00 Research administration Qualitative research and literature reviews under Director Dr. Richard Smith 2/8

Education Doctor of Philosophy, Dept. of Sociology York University ʼ02 to ʻ08 Agency time: a study of time reckoning in the organization of work in the new economy Supervisor: Professor Pat Armstrong Qualitative study of time-tracking software use among Web design workers Master of Arts, School of Communication Simon Fraser University ʼ99 to ʻ01 Dot-com Stories: Online Journalists Talk About Their Work Supervisor Professor Richard Smith Qualitative study of technological change and impact of work in journalism Bachelor of Journalism (Online focus) University of Kingʼs College ʼ96 to ʻ97 Second graduating class with new media training Bachelor of Arts, International Relations University of British Columbia ʼ90 to ʻ94 Publications Peer-reviewed Journal Articles Ladner, S. and Butler, J. (Under review). Cultural Capital and smartphone usage. New Media and Society. Ladner, S. (2009). ʻAgency Timeʼ: A case study of the postindustrial timescape and its impact on the domestic sphere. Time and Society. Vol 18. No. 2/3. Ladner, S. (2008). Laptops in the Living Room: Mobile Technologies and the Divide Between Private time and Work Time. Canadian Journal of Communication. Vol. 33. No. 3. October 2008. Refereed Book Chapters Ladner, S. (2008). Watching the Web: An Ontological and Epistemological Critique of Web-traffic Measurement. In Jansen, J., Spink, A. and Taksa, 3/8

I. (eds.). Handbook of Log File Analysis. Idea Group: Hersey Pennsylvannia. Spotton Visano, B., Ladner, S., Tabussam, A., Zhang, X. (2003). Macroeconomic Perspectives of the Digital Divide. In Sciadas, V. (ed.). Monitoring the Digital Divide and Beyond. United Nations' Educational, Scientific and Cultural Organization (UNESCO): Ottawa. Professional Publications Ladner, S. (2011). Canadian Businesses Need Our Social Science PhDs. University Affairs. April 4. Ladner, S. (2010). The Essence of Interaction Design: A Call for Consistency. Interactions: An Academy of Management Journal. March/April. Ladner, S. (2009). Organizational Culture 101: A Practical How-To For Interaction Designers. JohnnyHolland.org: An Interaction Design Blog. Available online: http://johnnyholland.org/2009/09/08/organizationalculture-101-a-practical-how-to-for-interactiondesigners/ Lectures and Presentations Conference Presentations Ladner, S. (2011). Improving qualitative research in the private sector. Paper presented at the 28 th Annual Qualitative Analysis Conference. Wilfred Laurier University. Brantford, Ontario. May 12-14. Ladner, S. (2010). Designing better management: a call for socio-cultural frames in design thinking. Paper presented at Convergence: Management + Design Conference. Case Western University. Cleveland: June 18-20. Ladner, S. (2010). The Transformation of time among design workers Presentation to NXNEi (North by Northeast Interactive) Conference. Toronto: June 16. 4/8

Ladner, S. (2009). ʼWhere do I hide my time?ʼ: Time reckoning, technology, and resistance among Web workers. Paper presented at the 27 th International Labour Process Conference. Edinburgh: April 6-8. Ladner, S. (2009). Billable Hours: Time reckoning, technology and labour market conditions. Paper presented at New Voices in Labour Conference. Brock University: March 20-21. Ladner. S. (2008). Work/Life balance in high-technology workplaces. Toronto Tech Week. Toronto: September 24, 2008. Ladner, S. (2008). Online reputation management and monitoring. MESH08: Canada's Professional Web Conference. Toronto: May 22, 2008. Milan, M. and Ladner, S. (2007). Backcasting: How I learned to stop predicting, a methodological approach. Paper presented at the American Society for Information Science and Technology. Las Vegas Nevada. March 22-26, 2007. Anderson, K. and Ladner, S. (2006). Transforming large lecture courses: report on a pilot study at York University. Paper presented at the annual meeting of the Society for Teaching and Learning in Higher Education. University of Toronto: Toronto. June 2006. Anderson, K., Ladner, Sam and Dawson, Peter. (2006). Pedagogy, environment and technology: Rethinking introductory teaching and learning. Paper presented at the TEL@York. York University: Toronto. May 2006. Ladner, S. and Oliver, M. (2005). Creating community in the classroom. Paper presented at the Annual TA Day Conference. York University: Toronto. September 2006. 5/8

Ladner, S. (2003). The New Economy and labour consciousness in technology-related work. Paper presented at Canadian Sociology and Anthropology Association Annual Meeting. Dalhousie University: Halifax. June 2003. Ladner, S. (2000). Online journalists in Canada: Exploring their working lives. Paper presented at Power, Democracy and Communication Academic Conference. Simon Fraser University: Vancouver. October 2000. Invited Lectures 2011. Researching Culture. Masterʼs of Design graduate class. Ontario College of Art and Design University. October 7, 2011. 2011. Mobile Work Life: Preliminary findings from a mobile technology study. Social Media Breakfast. Ottawa. Sept. 7. 2011. Designing within Organizations. Masterʼs of Design graduate class. Ontario College of Art and Design University. March 23. 2011. Researching Culture. Masterʼs of Design graduate class. Ontario College of Art and Design University. March 17. 2010. Creating Community in the Classroom. Masterʼs of Design graduate class. Ontario College of Art and Design University. Sept. 8. 2010. Using Surveys in Design. Masterʼs of Design graduate class. Ontario College of Art and Design University. October 14. 2010. Social Network Technologies: Tools for Social Change. Introduction to Sociology. Sociology Department, York University. July 14. 2010. Open to New Worlds: Product Development, Ethnography, and Creativity. Masterʼs of Business Administration Product Design Class. Schulich School of Business, York University. May 19. 2010. Understanding the Social in Social Media. Social Media Breakfast. Ottawa. April 21. 6/8

University Teaching Course Director / Lecturer Ryerson University, Dept.of Sociology Research Design and Qualitative Methods Fall 2008 Course Director / Lecturer McMaster University, Dept. of Labour Studies Labour Studies 1C03 Winter 2008 Fall 2008 Course Director / Lecturer York University, Dept. of Sociology Introductory Sociology Fall 2007 Course Director / Lecturer York University, Dept. of Sociology Sociology of Work and Industry Fall 2007 Course director / Lecturer York University, Dept. of Sociology Introductory Sociology Winter 2006 Honours and Awards Postdoctoral Fellowship 2011-2012 $32,000 Ontario Graduate Scholarship 2005-2006 $15,000 CanWest Global Graduate Fellowship in Communications 2000-2001 $4,000 Simon Fraser University Graduate Fellowship 2000-2001 $3,500 7/8

University and Community Service American Society for Information Science and Technology 2006-2007 Member Society for Teaching and Learning in Higher Education 2006-2007 Graduate Student Member Canadian Sociological and Anthropological Association 2003-2006 Graduate Student Member York University Toronto, Ontario, Canada 2002 2003 Graduate Representative Curriculum Committee Contact information: Sam Ladner 416-858-1536 sladner@ryerson.ca 8/8