OFFICE APPLICATIONS TRAINING EXCEL AT OFFICE APPS.

OFFICE APPLICATIONS TRAINING EXCEL AT OFFICE APPS.

Get the most out of your Office Applications. At QA we offer over 450 courses on the latest office software and applications helping individuals through to organisations work in the most efficient and productive way. So, whether it s learning the basics, mastering advanced capabilities or migrating to entirely new software suites, QA s expert Office Applications team can help.

QA ARE THE LARGEST PROVID ER OF MICROSOFT TRAINING COURSES IN THE UK QA are proud to be a Microsoft Gold Learning Partner. We provide the complete Microsoft specialist suite in our QA Authored Tech IT, Office Applications and Office 365 courses. Microsoft s success as a company is dependent upon our ecosystem of great partners, QA is a shining example of the kind of innovation our partners continue to drive year after year, We are pleased to recognise QA for being selected as Winner of the 2015 Microsoft Worldwide Learning Partner of the Year award and for demonstrating excellence in providing value to our mutual customers. Phil Sorgen, Corporate Vice President, Worldwide Partner Group, Microsoft Corp. QA Receiving the Microsoft Learning Partner of the Year Award at the 2015 Microsoft Worldwide partner Conference.

Our Office Applications portfolio has been developed to deliver high quality, end user focused courses across a broad range of applications, including Microsoft Office, Adobe Creative Suite, Google Apps, Autodesk, Crystal Reports and Windows - spanning numerous versions. QA s Office Applications training ranges from basic to the most advanced, helping organisations to drive productivity at all levels within their business. The majority of our training courses within this area focus on Microsoft Office applications. We cover a wide range of versions, up to the latest Microsoft Office 2016 suite and Office 365 (for both PC and Mac). Our courses map to the Microsoft Office Specialist exams, providing a clear route to recognised certification. QA.COM/OFFICEAPPS What we offer

Training for every office application. With over 450 current courses and with more added regularly, we cover both the latest and greatest technologies whilst not forgetting about older platforms and applications that are still commonly used. ACCESS EXCEL INFOPATH LYNC OFFICE 365 ONENOTE 2003, 2007, 2010, 2013, 2016, OFFICE 365 OUTLOOK P C FUNDAMENTALS POWERPOINT PROJECT PUBLISHER SHAREPOINT SHAREPOINT DESIGNER SKYPE FOR BUSINESS VBA VISIO WINDOWS WORD We also offer bespoke learning options that can be tailored to suit your companies needs and are happy to train on-site if required. CS4, CS5, CS6, CREATIVE CLOUD ACROBAT DREAMWEAVER FLASH ILLUSTRATOR INDESIGN PHOTOSHOP G-SUITE GOOGLE DRIVE SAP CRYSTAL REPORTS IPAD OFFICE FOR MAC

OFFICE APPS TRAINI NG FOR EVERY SKILL. PRESENTING INFORMATION PROJECT MANAGEMENT REPORTING ANALYSIS WORD PROCESSING DATA ANALYSIS CLOUD AND REMOTE WORKING Whether presenting information internally or externally, our range of courses can help delegates gain skills for creating infographics, graphs to show analysis and performance and present technical supporting information professionally. POWERPOINT, INFOPATH, ILLUSTRATOR, FLASH, ACROBAT, PHOTOSHOP, ONENOTE, INDESIGN, VISIO, PUBLISHER, AUTOCAD We offer a range of courses for PPM. In our Office Applications area, these focus on utilising the skills of Microsoft Project and SharePoint. PROJECT, SHAREPOINT Whether reporting is the main focus of your role or you are looking to grow skills in this area, we offer a full range of reporting training courses. EXCEL, CRYSTAL REPORTS, INFOPATH, VISIO, ACCESS, POWER BI DESKTOP We run a range of courses to help improve word processing skills, for all levels and applications. WORD, INDESIGN, ONENOTE Data analysis is an integral part of many roles. Our courses help prepare for analysing the most complex of data. ACCESS, EXCEL, CRYSTAL REPORTS, VBA, POWER BI DESKTOP As well as QA s cloud offering, within office applications, we can grow remote working skills. OFFICE 365, SHAREPOINT, LYNC, SKYPE FOR BUSINESS, GOOGLE APPS COLLABORATION GRAPHIC DESIGN OPERATING SYSTEMS COMMUNICATION WEB DESIGN NEW FEATURES However knowledge is shared within your organisation, ensure your collaboration skills compliment your most up to date applications. SHAREPOINT, OFFICE 365, SKYPE FOR BUSINESS, GOOGLE APPS 10 Graphic design is constantly evolving. We offer a full range of courses to ensure delegates get the most from Adobe programmes. ILLUSTRATOR, PHOTOSHOP, INDESIGN, FLASH, AUTOCAD We run a full selection of courses to improve knowledge and practice on the operating system best suited to delegates needs. WINDOWS, APPLE, PC FUNDAMENTALS Whether your business prefers to communicate through email or have meetings via online applications such as Skype or Lync, QA has courses that support the most common communication software. OUTLOOK, BLACKBERRY, ONENOTE, SKYPE FOR BUSINESS, LYNC, GOOGLE APPS We offer courses for web design and development, so whether your business uses Adobe Dreamweaver or Microsoft SharePoint to design their website, we have the courses to develop skills for all web design programmes. SHAREPOINT DESIGNER, DREAMWEAVER, FLASH Our office applications suite is constantly evolving with changing technology. These courses focus on the new features of technologies. MICROSOFT OFFICE, WINDOWS

Microsoft Office and Office 365 Within many organisations, Microsoft Office is present everywhere, its become a global standard for communications, text documents, spreadsheets, presentations and databases. Microsoft Office is very powerful, unlock the full power and benefit from its rich feature set and potential productivity gains. Microsoft Office training from QA can provide your teams with the required skills to tap into the power of Microsoft Office - making people more productive and efficient. At QA we offer courses from the latest and most up to date technologies. Microsoft Office 365 provides web-based versions of the traditional Microsoft Office suite of applications through the cloud. QA s range of Office 365 courses help technical and end user audiences develop skills and confidence in using such applications, including: Exchange Online for email, SharePoint Online for collaboration, Lync Online for unified communications and Office web apps. Microsoft SharePoint Unlike many other Microsoft products, SharePoint is not a collection of tools or a suite of applications - it is a platform providing a business solution that can be 100% customised. Our SharePoint training focuses on what the business wants the platform to do for each individual in the company. QA has an extensive curriculum of SharePoint training courses, providing all platform users (from end users and super users to Site Administrators and Designers) the skills they need to effectively use and work with SharePoint. Let QA help you fully realise the potential of using Microsoft SharePoint. QA also offer SharePoint server training courses. QA.COM/OFFICE365 Windows 10 Aimed at the end users in an organisation, our range of Windows operating system courses are ideal for those upgrading from an earlier version, who want to see the specific new features available. We have courses from Windows 7 up to the latest Windows 10 and these can be customised and combined with the new features of Microsoft Office to provide a complete upgrade solution for end users. Microsoft Excel Just about every office job requires some degree of skill in Excel. QA s wide range of Microsoft Excel courses cover fundamental skills through to advanced VBA programming and the new business intelligence power tools. We will help ensure that you and your team can get the most out of this powerful software, whether you still use Excel 2003, are moving to 2016 or use Office software for Mac.

Adobe ADOBE CREATIVE SUITE Adobe training that helps the learner master the art of Adobe Creative Suite including Dreamweaver, Flash and Acrobat. Suitable for newcomers or advanced users alike who want to explore deeper into the capabilities of the apps and unlock the power of Adobe. QA has the complete range of courses to improve creative, design and media skills, through programmes including InDesign, Photoshop and Illustrator, as well as a new QA 5 day masterclass covering all 3 Adobe programmes. SAP SAP Crystal Reports enhance report building and report processing techniques with a wealth of features that add value to your presentation. In our courses, you will start by creating basic reports by connecting to databases and modifying their presentation; then move on to building more sophisticated reports including sub reports and cross-tabs and using SQL queries. Courses cover Crystal Reports: v11, 2008, 2011 and 2013. Learn to Code QA s selection of introductory Learn to Code courses provide the coding fundamentals to create an effective web page or application and provide a great foundation for further learning. Courses are available covering HTML, CSS, XML and JavaScript. Google Apps With uniquely written QA Google Applications courses you will learn how to work more efficiently using Google Applications such as: Gmail Google Talk Google Chat Google Docs Google Sheets Google Drive.

Apple As more Apple products make a debut in the workplace, users need to adapt to a new way of working. QA s courses ease the transition to operating new interfaces and make delegates more productive when using Apple products. Our courses cover the key skills required to successfully use Microsoft Office applications, such as Excel, Word and PowerPoint for Mac and also how to use ipads effectively in a business environment. Other training courses QA also offer more niche courses and work closely to create bespoke training for your company s requirements. With a large portfolio ranging from 3D Printing to Prezi training courses, speak to one of our expert Account Managers today for professional advice on which courses would be most beneficial to you. We can train on any application and create bespoke courses to your company s requirements from SAP to CRM systems. Autodesk AutoCAD Essentials shows delegates how to create a basic 2D drawing in the AutoCAD software and covers the essential core topics for working with the AutoCAD software. Learn AutoCAD; from setting up layers, styles and templates to understanding the AutoCAD workspace and user interface. For advanced learning try the AutoCAD 2017 Beyond the Basics course.

Office Applications Masterclass courses from QA. Our Masterclass courses cover all of the most commonly used features in the Adobe suite, paying close attention to Photoshop, Illustrator and InDesign. Whether the aim is to produce flyers, adverts, brochures or tender documents this course teaches all of the key skills required. These 5 day courses have been specially designed to deliver a detailed overview of an application and provide you with the key skills you need to confidently use SharePoint, Excel and the Adobe Suite. The course is designed to examine a combination of new and revised features which are available to help you work with data in Microsoft Excel. Topics and technologies covered include sorting, filtering, visual analysis, Data Tables, data connections, the Data Model, PivotTables, Power Query and PowerPivot. We are constantly adding to our Masterclass portfolio with new versions and courses to take the delegate from a beginner to confident user in just 5 days. Our Sharepoint Masterclass courses provide a fast-track route into the core elements of SharePoint. The fundamental skills learnt can be used as prerequisites, potentially leading to an IT professional role, such as SharePoint Designer, SharePoint Developer and SharePoint Business Professional.

Over the last few years, we have seen significant changes in the technology used and the learning needs of our clients. However, at QA, our primary goals have remained the same: providing excellent quality relevant training to our customers, building ongoing relationships and transforming the way end users work with their business applications. Jane Atkinson-Weller Head of Office Applications, QA 20 21

First class expertise. Our Office Applications team of experts are leading learning specialists, with an average of 20 years real world experience each, they are among the best. WE HAVE OVER 40 FULL TIME TRAINERS DEDICATED TO TEACHING OFFICE APPLICATION SKILLS LED BY OUR DEDICATED TEAM OF EXPERTS: Along with a wealth of experience, many of our trainers have proven industry qualifications, including: JANE ATKINSON WELLER Head of Business Applications MARK BROCKBANK Deputy Head of Business Applications RICHARD EDGERTON Microsoft Principal Technologist JOHN DAY SharePoint Principal Technologist Their experience allows our trainers to expertly communicate complex technical information into real words ensuring delegates understand and get the most from their learning experience. RICHARD O BRIEN Adobe Principal Technologist LIZ ROBERTSON Virtual Learning Consultant SHARON LEE SINCLAIR Senior Business Applications Consultant Apple TAHIR SHAFIQ Senior Business Applications Consultant Google 22 23

Training that goes beyond the classroom. ACCESS TO EXPERTS VIA EMAIL As part of QA s support and commitment to learning, the trainer who delivers the course will provide their email address. For 3 months after the course delegates are able to email the trainer directly for support on topics relating directly to those covered on the course attended. Delegates are invited to email the trainer directly with any queries and the trainer or training team aim to respond within 48 hours. There is no reason why learning with our experts is limited to our classrooms. Our trainers ensure that our delegates get the best possible service before they arrive and after they leave. At QA we go the extra mile to ensure training gets back into the workplace. An impressive 95% of our delegates say their training improves their job performance. COURSE REFRESHER VIDEOS For the majority of our courses there is an option to access our on-demand suite of video based learning modules, the ideal support tool after your course. They provide an easy to understand refresher video and are available as an optional extra. The video library is designed for all levels of expertise from beginner to advanced. Our extensive collection also covers different versions of applications. For your convenience, the video library can also be accessed from mobile devices. 24 25

No one builds better experts. BEYOND THE VENDORS QA.COM/OFFICEAPPS CURRENT AND CUTTING EDGE Our unique QA Authored courses bridge the gap between theory and real world expertise. DEEPER PRODUCT KNOWLEDGE Authored At QA, over half our Office Applications courses are QA Authored, written by our industry experts. The portfolio of courses is continually growing and expanding every day as new software is released. Through the knowledge of our experts, we ensure you are learning the latest, most relevant release. A QA Authored course helps you gain mastery and solve business problems, with cross-product knowledge and real-world solutions. Within the Office Apps portfolio QA experts are continually writing new courses to compliment the training we deliver from leading providers. UNMISTAKEABLY QA. REAL WORLD APPLICATION 26

Value comes as standard with a QA Skills Licence. Make the most of your training budget We ll help you get the most from your training budget. To squeeze even more value out of your QA experience, you can pre-pay for your company s training with a Skills Licence, giving you great discounted rates without tying you to specifc courses. We make it easy with a network of training centres throughout the UK, an expansive schedule of courses and lots of distance learning options for you to choose from. Efficiently structure training based on your needs Track your training progress and plan for the future QA.COM/SKILLSLICENCE 28 29

What our customers think. Tom Head of Programme Development Dundas & Wilson Users were extremely satisfied by the training. What that means in reality is that every one of our users, regardless of their ability, was able to go back to their desks and start work immediately. It has been astounding really. 99% 94% 93% Sarah IT Project Manager PRUPIM The main benefit of working with QA was the ease of transition, minimising the loss of productivity usually associated with moving away from something familiar. They made the process much easier to support. Unrivalled Customer Satisfaction. 99% of customers that went on Office Application courses last year were more than satisfied with the training they received from QA. New Skills Learnt. 94% of Office Application customers say that they learned new skills and knowledge from QA courses last year. Career Investment. 93% of customers that went on Office Application courses last year view the training they received from QA as a worthwhile investment in their career development. Malcolm Senior Project Manager National Grid Our engineers are very difficult to please, and yet their feedback has been the best ever. This positive feedback reflects not just in the quality of the product, but also the quality of the training. 30

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To book a course or contact us about training. speak to one of our learning advisors 0345 074 7978 visit QA.COM/ OFFICEAPPS or drop in to one of our national centres

Talk to QA and get the most out of your office applications 0345 074 7978 For a list of our courses, please visit QA.COM/OFFICEAPPS 2.1 Published December 2017