DEPARTMENT OF PARKS, RECREATION AND TOURISM PRT 2711 EXPERIENCE INTERNSHIP COURSE SYLLABUS AND HANDBOOK INSTRUCTOR: OFFICE HOURS: Jason Young Career Specialist/Internship Coordinator Department of Parks, Recreation and Tourism Office E-Mail Address: youngjs@missouri.edu Office Phone Number: 573.884.9565 Office Location: 105L Anheuser Busch Natural Resources Building By on appointment through MUConnect COURSE DESCRIPTION This course is designed as an independent study for students to gain professional experience. PREFACE An internship is an important step in preparing for a professional career. The University has internship affiliations with a large number of highly qualified businesses, organizations and agencies. Without this resource, the internship would not be possible or the quality of the experience would have to be compromised. The faculty of the Department of Parks, Recreation and Tourism appreciate the opportunities offered to our students in carrying out their internship assignments. It is up to you to maintain these relationships for those that follow. Please note that it is our student body and internship process that all other programs are measured by. While you may find an enormous number of opportunities outside the state of Missouri, or in places, we have not worked with in the past, you should be aware working with a known site and supervisor is to your advantage. Sites that we do not have a relationship with can be difficult to interact with from campus. With that being said, it is to your benefit to stay in Missouri, if possible, and work with a location with which we have a relationship already developed. INTRODUCTION The internship is intended to give students an: (1) Experience in direct face-to-face leadership situations (2) Experience in routine administrative responsibilities, such as, but not limited to, acquisition, planning, development, budgeting, and staff meetings (3) Opportunity to participate in external activities, such as hearings, board meetings, committee meetings, conferences and workshops (4) Opportunity to assume increasing responsibility as the internship progresses
BASIC REQUIREMENTS FOR PARTICIPATING ORGANIZATIONS Organizations that meet the following basic criteria are invited to participate in the practicum program. 1. Be professionally recognized as competent in a specific related area such as municipal, therapeutic, outdoor recreation agency or in the travel or tourism industry or sport industry. 2. Have extensive, active and well-balanced programs. 3. Provide: a) a comprehensive orientation; and, b) opportunities for students to observe and participate in all of their programs, operations and administrative procedures. 4. Have adequate facilities and equipment for comprehensive programming. 5. Have qualified staff through education and experience to supervise practicum students. The staff member supervising the student must be a full-time, year round, recreation professional. This person must have been with the agency a minimum of one year as a full-time recreation professional unless the supervisor has experience through another agency. 6. Have sound administrative procedures in the areas of budget, public relations, personnel policies, operations, maintenance and in-service training programs. 7. Must have a sound moral and professionally ethical reputation. 8. Current Supervisor's Data Sheet and Application for Interns must be completed and on file with the Director of Internships. These forms outline opportunities of the agency and describe the qualifications of the staff person(s) supervising the student. These forms are to be completed by the Supervisor. 9. At the time of an internship, there must be an Agency Agreement Form for each student with this agency on file with the Director of Internships, University of Missouri-Columbia, Department of Parks, Recreation and Tourism. No internship may begin without a completed without the proper forms. These forms must be typed and completed by the student. Failure to do so will result in reject of application and a possible delay in the starting date of the internship/or eligibility to receive credit. CREDIT HOUR REQUIREMENTS: Avg. 10+ hours a week for over one month, totaling 50+ hours of work = eligible for one (1) credit hour Avg. 20+ hours a week for over one month, totaling 100+ hours of work = eligible for two (2) credit hours Avg. 30+ hours a week for over one month, totaling 150+ hours of work = eligible for three (3) credit hours CONDITIONS Students must have a min. 2.5 GPA to complete an experience internship. They must have 3.0 GPA to complete an experience internship outside the state of Missouri. All experience internship opportunities will be reviewed by the internship coordinates to approve the internship experience. A student cannot complete an experience internship for credit at the same place they will complete their capstone internship.
INTERNSHIP REQUIREMENTS A final grade will be turned in after ALL of the following assignments are completed. Examples of the forms and assignment sheets are provided in the appendix. ALL homework is to be submitted on Mizzou Online rather than by fax or email. 1. Internship Site Evaluations Internship Site evaluations are required during your internship. specifics) (See appendix for 2. Case Studies Three case studies are due. A coversheet is provided in the appendix. Write these case studies as a paper explaining what you learned from your experience. You should have an introduction, body and conclusion paragraphs that allow the paper to flow and answer explain the case according to the three parts. Be sure to explain how you see yourself applying what you learned from your experience in another situation. See the timetable for a complete list of due dates. Case studies reflect on new skills or techniques gained, new experiences, a connection between coursework and your internship or incidents and problems you have observed. Problems or incidents may also include situations or procedures you see as problematic. Generally, these are not textbook items or what you would expect in a classroom lecture. These are not medical case histories. They should be written using first initials or fictitious names. Write case studies in three parts: Part I- a detailed description of the experience; Part II- what you learned from the experience; and, Part III- how you see yourself applying this experience to future situations, you may be in. Case studies should be limited to 500 word minimum and double-spaced. 3. Internship Report This internship report should include details from the start to finish about your internship experience. NOTE: The size and depth of this report will vary based on the 1-3 credit course. The longer you are at your internship location and the number of credit hours you are enrolled in for this course will play a factor into the expectations and range of this report.
Use sections and headers to organize this report. information: It should include the following Title page including name, agency name and date of internship Overview of Internship including basic job description and major tasks of the internship Purpose of organization (goals and objectives). List and describe (photos should be included): o Programs and services o Facilities Describe the population considered when developing programs, services and facilities. Include enough demographics to closely describe the population. Summary of Each Weeks Accomplishments and Tasks o Record details from your daily tasks, including # of hours worked and time frame. Summarize these for each day worked. Included should be a comprehensive collection of what was learned. It is suggested that each item be placed on a separate page. For example, you may have pages titled Purchase Procedures, Assessment Procedures, Check In Procedures, Use of Computer in Developing New Brochure, How To Develop a Round Robin Tournament and/or Swimming Pool Maintenance. Include enough detail so you can look at one of the pages a few years from now and recall how you carried out the process. Note: This should be the largest section of the PowerPoint presentation with the possible exception of the appendix. A summary of transferrable knowledge and skills acquired. (List and explain each skill and important transferrable knowledge gained) Describe how the internship assisted you regarding: Personal awareness of your strengths and weaknesses (pinpoint specific areas and detail how you are working to improve your weaknesses) Future career interests and how your internship helped you determine these Plans immediately following internship and a five year plan of where you want to be at that time Photos of activities and facilities (minimum of 3 photos and the student should be in at least one. Prior to securing the photographs, make sure your organization does not have a policy against taking pictures.) An appendix. A collection of forms, fliers, records, policy statement, etc. along with the collection of documents you MUST detail what the document is exhibiting about your internship experience so only include information pertaining to you and explain the appendices 5. Updated Resume (should include internship experience) 6. The Internship Snapshot The Internship Snapshot is designed to provide a quick reference of your internship
experience. It may be used for future students to view in order to help the internship search process. Any pictures or descriptions may also be used to promote positive internship experiences through the PRT website or Facebook page. The Internship Snapshot will not be returned, however, if it is determined to be quality work it will be kept on file for review by future students searching for an internship setting. 7. Evaluation of Agency and Supervisor ASSIGNMENT TIMETABLE Due Dates Assignments Points Before Week 1 Supervisor Data Sheet, Application, and Agency Agreement Form TBD Internship Site Evaluation 1 25 TBD Internship Site Evaluation 2 25 TBD Case Study #1 75 TBD Case Study #2 75 TBD Case Study #3 75 TBD Internship Report 125 TBD Updated Resume 25 TBD Internship Snapshot 50 Evaluation of Agency/Supervisor 25 Assignment Points for Course: 500 Internship Supervisor Evaluation Points: 100 Internship Coordinator (Grader) Evaluation Points: 100 Overall Points for Course: 700 GRADING For PRT Experience Internship, grades will be assigned on the following basis: Grading Scale A+ 100-96.5 B+ 89.4-86.5 C+ 79.4-76.5 D+ 69.4-66.5 A 96.4-92.5 B 86.4-82.5 C 76.4-72.5 D 66.4-62.5 A- 92.4-89.5 B 82.4-79.5 C- 72.4-69.5 D- 62.4-59.5 F At or Below 59.4 FACTORS THAT AFFECT THE GRADE Depth of experience (how involved were you?) Breadth of experience (how much did you learn?) Level of experience gained (Note: it is important to be with an agency that will provide you with the opportunity for both depth and breadth of experience). Quality of reporting (how complete were your thoughts while completing assignments?) o Did your homework tell: 1) what you did; 2) why you did it; 3) what you got out of it; and 4) your impressions of the experience overall Date submitted. Late assignments (unless beyond control of the student) will receive only
partial credit 25% per week will be deducted or 5% per day Appropriate format- follow format given in the assignment direction and forms when applicable Quality of technical writing skills (sentence structure, spelling, etc.) Review the Internship requirements for all format and specific question about each assignment Be sure all your documents can be opened using PC programs such as Microsoft Office (so if you have a Mac be sure to save them in a compatible format) APPENDIX
INTERNSHIP SETTING SUPERVISOR DATA SHEET * A current resume can be substituted and attached, if you have previously completed this form and are at the same agency, you do not need to complete it again. Internship Setting Supervisor's Name Title Organization Name Address City State Zip Phone ( ) Fax ( ) Education (List major, degree(s) earned, university and dates attended): Additional Professional Training: Certification(s) (attach a copy of certification): Professional experience prior to present position: Description of present position: How long have you held your present position? Have you supervised student interns before? YES NO Have you supervised UMC/PRT student interns before? YES NO To what professional organizations do you belong? I agree to supervise assigned UMC Parks, Recreation and Tourism majors in practical and applied aspects of the internship. I will coordinate the student's experiences, correspond with the Director of Internships and when appropriate throughout the experience, meet, communicate, and evaluate the student's performance and progress with both the student and the Director of Internships. Signed Date
INTERNSHIP ORGANIZATION DATA SHEET * If you have previously completed this form and are at the same agency you do not need to complete it again. Organization Name Address City State Zip Phone ( ) Fax Number ( ) Person to contact TITLE Describe the population you serve. Describe your facilities. Outline the student's orientation to your agency. Types of experiences that can be gained with the agency. Student benefits available (e.g.; minimum wage, housing, meals, transportation, etc.) The above is available for Undergraduate Graduate Number of internship opportunities at any one time. Opportunities available: FALL WINTER SUMMER Completion and submission of this form constitutes the acceptance of the responsibility to offer and supervise Parks, Recreation and Tourism University of Missouri-Columbia intern students. Signed Title Date
AGENCY AGREEMENT FORM This form should be completed prior to the student's starting date. The student initiates the agreement and submits a signed copy to the agency for completion. THIS FORM MUST BE TYPED. After both the student and the Internship Setting Supervisor sign Form E, the copy is returned to the Director of Internships at the University for final review. Two copies of this form will be returned to student, one for the agency and the other for the student. Students cannot enroll in the course without completion of this form. Students cannot enroll in the course without completion of this form. Last First Middle 1. Student Name: 2. Student Number: 3. Classification: Junior Senior Graduate 4. Student Address during internship: Number and Street City State Zip Phone Cell Phone number: ( ) Alternative number: ( ) Email Address checked most often: 5. Student Permanent Address (home): Address City State Zip Phone/Cell: ( ) 6. Emphasis Area: Please Select 7. Academic Advisor: Please Select 8. Internship Location Information: Name of agency Department (working within) Address City State Zip Phone: Area Code: ( ) Fax Number: ( ) 9. Internship Setting Supervisor:
Name: E-mail: Title: Phone Number: 10. Internship starting date: 11. Ending date: 12. Proposed workdays and hours- Example: Monday 8:30-4:30pm Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: Sunday: Total Hours working per week If hours vary week-to-week please explain in detail when and how the hours may vary: Are there any holidays or days when the organization will be closed during the time the student will be interning there? Yes or No If yes, please explain. 13. Compensation agreement: 14. Student s SMART Objectives (List 3-5 related to your internship) to be achieved during the internship Approval/Signatures: By signing this document, the Internship Setting Supervisor, Student and University of Missouri s Director of Internships are agreeing to the terms of the Parks, Recreation and Tourism Internship. (The Internship Setting Supervisor should have received the Internship Setting Supervisor expectations document from intern outlining the responsibilities). Internship Setting Supervisor Date Student Date Director of Internships Date
FINAL EVALUATION OF INTERNSHIP SETTING SUPERVISOR Name of Internship Setting Supervisor: Name of Agency: Student Name: 1. Comments on orientation to the agency. 2. Comments on quality and quantity of direction received during internship. 3. Comments on extent and level of responsibility given to the intern. 4. Did performance of the supervisor indicate he/she was qualified to supervisor interns? Why or why not? 5. Would you recommend this supervisor to future internship students? YES NO Has this information been shared with your Internship Setting Supervisor? YES NO Date Signature of Student
FINAL EVALUATION OF AGENCY Name of Internship Setting Supervisor: Name of Agency: Student Name: 1. What were the strengths and weaknesses of facilities and explain why you feel this way? 2. What were the strengths and weaknesses of the organizational structure and explain why you feel this way? 3. What were the strengths and weaknesses of the programs offered and explain why you feel this way? 4. Would you recommend this agency to the future internship students? Why or why not? Has this information been shared with your agency's Internship Setting Supervisor? YES NO Date
THE INTERNSHIP SNAPSHOT The Internship Snapshot is designed to provide a quick reference of your internship experience. It may be used for future students to view in order to help the internship search process. Any pictures or descriptions may also be used to promote positive internship experiences through the PRT website or Facebook page. The Internship Snapshot will not be returned, however, if it is determined to be quality work it will be kept on file for review by future students searching for an internship setting. This assignment should summarize your internship. (50pts Total) Content should include: All of the required information provided in the document, such as: o Intern Info: Your Name E-Mail Major Emphasis Minor (if applicable) Semester of Internship o Internship Agency Info: Agency Name Address Supervisor s Name Supervisor s Title Supervisor s E-Mail Internship Position Title Internship Position Description this should be a detailed job description of your daily tasks and requirements o Time Frame (Start Date to End Date of entire internship) o Recommendation for Future Students o Additional Information- this is a space to provide something unique or important (good or bad) about the internship experience o Application Process o Interview Process o What You Enjoyed About The Experience o Was the Internship Paid o A Picture of YOU At Your Internship Site Updated (10/13)
CASE STUDIES (2-3) You will write two(2)/three (3) case studies at different points during your internship. Provide enough detail with each so your instructor knows the work you are doing. Case Study #: FROM TO Today s date: Internship site: Dates of work: Week #: Choose one of the topics (listed below) to write about in detail and explain what you learned from the experience and how you see yourself applying it in another situation using 750-1000 words. You must write about one separate problem or incident that occurred during your internship; the other two topics are your choice. Each case study should include an introduction, body, and conclusion paragraphs. Attention should be paid to the overall flow of the paper. Be sure to include all three parts in each case study: Part I. A detailed description of the experience Part II. What you learned from the experience Part III. How you see yourself applying this experience to future situations you may be in. Formatting guidelines: Use double space, 12pt Times New Roman font to write these papers. Submit this write-up form with each of your case studies. Keep a record of which topics you have covered by writing the case number beside each applicable topic you wrote about, including all previously submitted case studies and the current case study. New skill or technique gained New experience A connection between coursework and applying it at your internship Improvement of a skill or task A problem or incident that occurred and provide a creative solution
INTERNSHIP SITE EVALUATION #1 1. Describe the area and facilities that comprise your internship setting. (5pts) 2. Orientation (10pts) (a) Describe in detail your orientation. (b) Was the agency prepared for you? Why or why not? (c) Was the orientation effective? Why or why not? (d) What could be changed? If nothing than explain what was so good about your orientation. 3. What will your work schedule be? (Days and hours) (3pts) 4. Complete address and telephone number where you can be reached. (2pts) 5. Fax number if available. 6. Preferred E-mail address (that you will be regularly checking) 7. Agency s address for GPS directions. Please include any landmarks to your site that would be useful for finding the location. This is only necessary if you are within 300 miles of Columbia, MO. If you are outside this range, please just list your city and state.
INTERNSHIP SITE EVALUATION #2 1. Describe the purpose of your organization. (5pts) 2. List the names and titles of those you will be working with during your internship. What will your relationship be with each person? (5pts) 3. Describe the organization's structure; include the various departments/divisions and their objectives. (5pts) Include an organizational chart. 4. List the various categories in which written policies or regulations exist (e.g., personnel, fiscal, program participation, etc.). Give 2 or 3 examples of policies from at least two different categories. (15pts) NOTE: a) Use personnel manuals and/or policy handbooks to answer these questions, as they are valuable resource if available. b) Format your answers to question four (4) using bullet points c) Request information from your supervisor if necessary to answer the questions.