Macmillan Practice Online is the easy way to get all the benefits of online learning and with over 100 courses to choose from, covering all competence levels and ranging from business English to exam practice and from academic to general English, you re sure to find the one that suits your needs. Take a look at the syllabus below for a complete list of the resources offered by this Macmillan Practice Online course. This is a business, pre-intermediate level course. You will find a collection of exercises and activities to give you practice of grammar, vocabulary, listening, reading and writing. There are 4 units, each with 5 syllabus items. UNIT 1 Business communication: Personal information This syllabus item provides practice of the kind of language we use to give personal information and talk about personal experiences. to someone booking a place on a training course. to someone registering and checking in at a business conference. Practising the use of 'some', 'any' and their compounds in a conversation about a conference. Practising the present perfect simple to talk about personal experiences. Booking a course Registering at a business conference I've lived here for three years Timeways travel Talking about a conference 1
Business communication: Phone calls and messages This syllabus item provides practice of the kind of language we use to make phone calls and leave messages. Practising making phone calls. Practising words and phrases often used in phone calls. to someone leaving a recorded message. Practising the use of future forms in telephone messages. A telephone message Give me a call Good morning Leaving messages Business communication: Appointments and arrangements This syllabus item provides practice of the kind of language we use to organize appointments, make arrangements and talk about future events. Practising the use of future forms. to a telephone conversation between two people organizing a business appointment. to a telephone conversation about two people meeting. to someone talking about changed arrangements. Buying advertising space Future arrangements What's happening this week? What's happening about the future? Talking about the future Business communication: Emails and memos This syllabus item provides practice of the kind of language we use to write informal business emails and memos and give advice on how to deal with lots of emails. to someone giving advice on how to deal with lots of email messages. Practising words and phrases used in informal business emails. Practising phrases with 'do' and 'make' that are commonly used in business contexts. Practising verbs used in phrases that are common in work and business. an email to a colleague and looking at model answers and comments. You have ten messages Office memos You've got mail An email to a colleague Emails between colleagues 2
Business communication: Effective meetings This syllabus item provides practice of the kind of language we use to take part in meetings and to talk about how to have good meetings. Practising the use of reported speech in statements that can be used in meetings. to a meeting about introducing flexi-time at work. Practising words and phrases used to talk about meetings. How to have a good meeting Proposing flexitime at work What did you say? UNIT 2 Away from work: Company visitors This syllabus item provides practice of the kind of language we use when we receive visitors or arrive as visitors and when we make arrangements for visitors to our company. Timetable for company visitors to two colleagues talking about arrangements for a group of visitors to their company. to a telephone conversation between the booking department of a museum and a company representative. Practising phrases used when receiving visitors or when arriving as a visitor. Meeting at the museum Greetings Away from work: Cultural literacy This syllabus item provides practice of the kind of language we use to communicate politely in different social situations in an English-speaking country. to someone talking about places in a town. Practising language used in restaurants when eating out with clients or contacts. Practising responding to things people commonly say in social situations. Where is it? Let me buy you lunch I have a question What should I say now? 3
Away from work: Business travel This syllabus item provides practice of the kind of language we use to describe travel experiences, travel plans and places we have visited. Practising words related to travel. to a businessman talking about business travel. to a businessman talking about Bermuda. to someone talking about a working holiday. Travelling tales A working holiday On business in Bermuda Going on a trip Away from work: Requests This syllabus item provides practice of the kind of language we use to make polite requests and to kindly request information. Practising ways of making requests. Practising making offers and requests. Practising the modals 'can', 'could' and 'may'. to a client making a complaint and to the service provider requesting information. Complaining about a service Requests Offers and requests Modals of permission Away from work: Shopping This syllabus item provides practice of the kind of language we use when we go shopping and when we complain about something we have bought. Reading to conversations between shop assistants and customers. Visiting external websites to read about high street stores in the UK. Practising the use of the regular and irregular past tense and the present perfect in a letter of complaint. Practising expressions that are useful when shopping. Can I help you? Shopping around In the sports shop Complaining <b>high Street Stores</b> Web Project 4
UNIT 3 Companies: Describing jobs This syllabus item provides practice of the kind of language we use to talk about jobs, tasks and team-working. to a talk about team-working. Practising the use of '-ing' forms and infinitives in a conversation about somebody's job. Practising the use of the present perfect and the past simple in somebody's diary about their first day on a new job. Practising words and phrases used to describe what somebody does at work. Work, work, work A day at the office Talking about your job Team-working Companies: Job satisfaction This syllabus item provides practice of the kind of language we use to talk about our job and what we like or don't like about it. It also provides practice of the language we use to report the results of surveys. a report describing a pie chart about reasons why people want to change their jobs and looking at a model answer and comments. Practising words and phrases used when talking about jobs. to two interviews about people's working lives. Work survey My job Reporting the results of a survey Companies: Describing businesses This syllabus item provides practice of the kind of language we use to talk about different kinds of businesses. to three people describing their businesses. to a radio interview with a company representative in which he describes the services the company offers. Business interests A radio interview Companies: Business challenges This syllabus item provides practice of the kind of language we use to talk about businesses and their challenges. to a conversation about the consequences of an ageing workforce. to two travel agents talking about customer complaints. Practising terms used in marketing. 5
A demographic challenge What does that mean? A bad year to travel Companies: Business results This syllabus item provides practice of the kind of language we use to talk about how well businesses are doing and discuss business news. It also provides practice of the language we use to describe graphs. Reading Practising words and phrases used to describe information in graphs. Practising the use of adjectives and adverbs to describe developments in financial markets. a report describing a graph about variations in the price of a product and looking at a model answer and comments. Reading business news on two external websites. to a presentation about an annual general meeting. to a world report. The annual general meeting Business News Up or down? Developments <b>business News</b> a report Web Project UNIT 4 People: Applications This syllabus item provides practice of the kind of language we use to apply for jobs and write letters of application. to an employer leaving a telephone message for a job applicant. Practising words and phrases commonly used in letters of application. A telephone message Letter of application Application letter extracts People: Selection process This syllabus item provides practice of the kind of language we use to talk about qualifications and about how people are selected for job interviews. Practising words and phrases used to talk about skills and qualifications. to two colleagues talking about interviews they are organizing. to a conversation about how people are selected for job interviews. Interviewing procedures Talking about CVs and job interviews 6
How skilled are you? People: Job interviews This syllabus item provides practice of the kind of language we use in job interviews. Practising the past simple and the present perfect in scripts of job interviews. Practising question formation. Practising phrases often used in interviews. I've got an interview! Paul's interview What's the question? People: Appraisal This syllabus item provides practice of the kind of language we use to discuss performance at work. It also provides practice of the language we use to politely ask someone to do a task again and to dress more smartly. to a discussion about a forthcoming performance appraisal. to an interview between a manager and an employee. to a boss complaining politely to an employee about his clothes. to a boss asking an employee to do a task again. Appraisal report An appraisal interview Can you do this again, please? The dress code People: Problems and negotiations This syllabus item provides practice of the kind of language we use to discuss problems and make negotiations. It also provides practice of the zero and the first conditional. Practising the use of the zero and the first conditional. to a woman negotiating with her boss. to a conversation about how to deal with disagreements amongst staff. to a woman asking for a pay rise. an analysis of a problem and looking at a model answer and comments. Negotiating with the boss Asking for a pay rise Dealing with disagreements What if...? An analysis 7