Capacity building and knowledge Exchange in Latin America

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Capacity building and knowledge Exchange in Latin America January, 2016 Sustainable Development through Quality Infrastructure Investment

VISION To educate leaders with an entrepreneurial spirit, human sense and internationally competitive. 31 Campuses in Mexico 16 sites and international liaison offices in 13 countries

Institution s e-learning capacity 25 years of experience 63 countries 1989 2000 I. 1989: Satellite technology for course delivery and Internet for student interaction. II. 1999: Blended learning III. 2000: Online and blended learning Synchronous an asynchronous distance education

Urban agglomerations 11 cities over 1 million 21 cities between 500,000 and 1 million Mexico City 22.2 Bogota 8.7 Cairo 17.8 Lagos 11.6 Sao Paulo 20.2 World Atlas (2015). Populations Of World's 100 Largest Cities. www.worldatlas.com/citypops.htm Karachi 20.7 Beijing Shanghai 17.3 Seoul 20.9 Tokyo New Delhi 37.1 24.2 22.3 Calcutta Osaka 14.3 17.1 Mumbai Manila 22.6 20.8 Jakarta 26.1 4

New challenges of city management Cities lack the ability to fully respond to new challenges Changing the culture and the way we look at city management Enhancing the competencies in the urban sector where a large number of urban officials need to be trained Innovating in capacity building models through online learning environments Using ICT platforms to scale up capacity development Finding new ways of managing urban growth Developing systems for knowledge exchange and social and collaborative learning Creating a massive processes for innovation and knowledge exchange Building accountability

Continuous in-service education for the public sector As the qualifications of the public servants become more relevant, continuous in-service education also becomes more important for the public sector. Challenges: a) b) Capacity devopment is not totally available to all staff Training is of low quality and not focusing on priority areas c) d) Training providers are insufficiently qualified Trainers cannot guarantee long-term sustainability in the provision of programs Source: (Council of Europe, 2005).

Distance learning capacity building programs for subnational governments in Latin America The educational programs have been delivered online, and face to face through Internet and networks located all over Latin America.

Capacity building blend of instruments, activities, and delivery modes Technology and resources Digital library Video resources Web conference Mobile devices Podcast e-books Remote labs Simulators Educational Technologies Online courses Specialized Tutors and experts Learning environment Capacity Building Knowledge Exchange Stakeholders Community of practice Teaching and learning strategies Delivery Modes Problem based learning (PBL) Face-to-face Databases and sources of knowledge Individual activities Virtual Project oriented learning (POL) Knowledge Exchange Instruments and activities Blended Collaborativ e learning Case method Collaborative activities Discussion groups Learning resources and knowledge }exchange activities Learning by doing Tailor made assistance and training

Strategic areas to empower public sector Sustainable Land Use Planning Public-private partnerships Safe cities and crime prevention City management Public and participatory governments Public finance Climate change E- government Toward the future: Work towards programs that certify core and specialized competencies in a cost effective manner In partnership with national and local institutions

Capacity building For agents of change Public officials Principals and teachers participants 21 countries participants from 31 countries Community participants 25 countries participants 8 countries SMEs Communicators Non Governmental Organizations participants 21 countries participants 18 countries participants 25 countries

Learning communities for knowledge exchange Educational Ecosystem On line community of practice ACCESS Moocs Educational resources: Different tools E-consulting SHARE Best practices PRACTICE Transfer knowledge to action Multi-stakeholder network: Universities, local governments, Ngos, society, practitioners, Community Manager COLLABORATE Living labs Peer to peer LEARN Courses Capacity development programs Learn to Learn Transferring knowledge to action ENGAGE Design Thinking Collaborative learning Learning by doing Problem based learning Project based learning Social Learning Gamification Learning options: Distance / Online Learning Mobile Learning Hybrid / Blended Learning Self-paced instruction Capacity development is a continuous process.

Learning Communities Promote reflection of learning experiences, sharing of best practices and innovation. Create database of projects that can be used as knowledge repositories; open and available beyond spatial and time boundaries. Citizens and organizations interact in projects design and implementation to increase the quality of life and the development of their communities. ICT aid virtual environments to enhance cooperation and collective construction of knowledge.

Online learning communities Public Administration www.emprendegestionpublica.org.mx PPP www.muniapp.org.mx NGO s www.massociedad.org.mx SME s www.pymetecvirtual.mx 7,616,059 visits Virtual Community Center www.cca.org.mx Teachers www.formandoformadores.org.mx

Who is involved? As participants: State governments Local government employees Non governmental organizations (NGOs) Civil society Mass media Private sector Politicians Academics As Practitioners and Instructors: Former participants sharing experiences Area specialists Members of international organizations (TI, WB, UNDP, IDB) TTLs

Quality Infrastructure Investment Public infrastructure investment has been declining and we need alternative procurement methods. Small and medium sized cities in Latin America have an inadequate institutional capacity for sustainable development. The professionals that take part in infrastructure projects, in both the public and private sectors, require an adequate training in order to manage the responsibilities and risks involved and good Technical assistance To address these needs, and with the support of the IDB and the WB, the Tecnológico de Monterrey developed an e-learning program for capacity development in Public Private Partnerships (1500 participants, 16 countries) A learning community was developed for knowledge exchange And e-consulting platform was also developed in order to provide local governments and stakeholders, technical assistance and training for projects in PPP, that allows to meet various needs and maintain ongoing communication and consulting anywhere. Tailor made assistance and training. Online and on-site 15

Quality Infrastructure Investment e-learning program for capacity development in Public Private Partnerships The infrastructure investment needs of Latin America are very high and beyond the means of most governments. Learning community for knowledge exchange www.muniapp.org.mx Small and medium sized cities in Latin America have an inadequate institutional capacity for sustainable development. The professionals that take part in infrastructure projects, in both the public and private sectors, require an adequate training in order to manage the responsibilities and risks involved e-consulting platform 16

Public Private Partnership at the local Objective: To promote a PPP culture and Increase the quality of projects level Module 1: Conceptual aspects and modalities of a Public- Private Partnerships (PPP). Module 2: PPP legal frameworks : responsibilities and risks Module 3: Technical, legal, economic and financial skills. Module 4: Methodology for the evaluation of the PPP project. Module 5: Strategic Planning and Implementation of the PPP project.

Colombia Chile Spain Mexico Paraguay Peru United Kingdom 18

Participants 2011-2015 1,409 from 15 countries 1, 354 from 15 countries Argentina Colombia Costa Rica Ecuador El Salvador España Estados Unidos Guatemala Honduras México Panamá Paraguay Perú Uruguay Venezuela

Lessons learned Information and communication technologies are a powerful tool for delivering training programs, but by themselves cannot provide an effective learning experience. Pedagogical approaches and good learning virtual environments are required for effective capacity building and to enhance cooperation and collective construction of knowledge. If the objective is capacity development, online programs must be balanced between theory and practice and transfer knowledge into action. Developing alliances with other universities or institutions enables providing contents that are relevant to a wider audience. Developing and fostering a community of practitioners provides an environment for valuable exchanges of information and practices. Distance learning capacity buildings programs are great means for social inclusion and development for subnational governments, they help to expand capacity opportunities, especially to isolated regions.

Laura Ruiz laruiz@itesm.mx