The Center for Creative Leadership Handbook of Leadership Development

The Center for Creative Leadership Handbook of Leadership Development

Editors Ellen Van Velsor, Cynthia D. McCauley, and Marian N. Ruderman FREE Premium Content This book includes premium content that can be accessed from our Web site when you register at www.josseybass.com/go/cclhandbook3e using the password professional.

The Center for Creative Leadership Handbook of Leadership Development Third Edition Ellen Van Velsor Cynthia D. McCauley Marian N. Ruderman Editors Foreword by John R. Ryan

Copyright 2010 by John Wiley & Sons, Inc. All rights reserved. Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax 317-572-4002. Jossey-Bass also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Library of Congress Cataloging-in-Publication Data The center for creative leadership handbook of leadership development / Ellen Van Velsor, Cynthia D. McCauley, Marian N. Ruderman, editors ; foreword by John R. Ryan. 3rd ed. p. cm. A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership. Includes bibliographical references and index. ISBN 978-0-470-38739-9 (cloth/website) 1. Leadership. 2. Creative ability in business. I. Van Velsor, Ellen. II. McCauley, Cynthia D. (Cynthia Denise), 1958- III. Ruderman, Marian N. IV. Center for Creative Leadership. V. Title: Handbook of leadership development. HD57.C38 2010 658.4 092 dc22 2009043628 Printed in the United States of America third edition HB Printing 10 9 8 7 6 5 4 3 2 1

A Joint Publication of The Jossey-Bass Business & Management Series and The Center for Creative Leadership

CONTENTS Web Contents Foreword John R. Ryan Preface Acknowledgments The Authors xi xv xvii xxv xxvii Introduction: Our View of Leadership Development 1 Cynthia D. McCauley, Ellen Van Velsor, Marian N. Ruderman PART ONE Developing Leaders ONE Leader Development Systems 29 Cynthia D. McCauley, Kim Kanaga, Kim Lafferty TWO Learning from Experience 63 Jeffrey Yip, Meena S. Wilson THREE Feedback-Intensive Programs 97 Sara N. King, Laura C. Santana vii

FOUR Leadership Coaching 125 Candice C. Frankovelgia, Douglas D. Riddle FIVE Leader Development and Social Identity 147 Vijayan P. Munusamy, Marian N. Ruderman, Regina H. Eckert SIX Development Programs for Educational Leaders 177 Karen Dyer, Mike Renn SEVEN Leader Development in Times of Change 197 Michael Wakefield, Kerry A. Bunker EIGHT Democratizing Leader Development 221 David G. Altman, Lyndon Rego, Steadman D. Harrison III NINE Evaluating Leader Development 251 Jennifer W. Martineau, Tracy E. Patterson PART TWO Developing Leadership for Organizational Challenges TEN Developing Team Leadership Capability 285 Frederick P. Morgeson, Dennis Lindoerfer, David J. Loring ELEVEN Developing Strategic Leadership 313 Katherine Colarelli Beatty, Bruce Byington viii Contents

TWELVE Developing Globally Responsible Leadership 345 Laura Quinn, Ellen Van Velsor THIRTEEN Developing Intergroup Leadership 375 Chris Ernst, Kelly M. Hannum, Marian N. Ruderman FOURTEEN Developing Interdependent Leadership 405 Wilfred H. Drath, Charles J. Palus, John B. McGuire Afterword 429 Ellen Van Velsor, Marian N. Ruderman, Cynthia D. McCauley References 435 Name Index 461 Subject Index 469 About the Center for Creative Leadership 481 Contents ix

WEB CONTENTS Chapter 1: Leader Development Systems Building Talent: Developing Effective Leaders Is as Crucial as Ever. Berke, Kossler, & Wakefield. Creating a Foundation for Leadership Development. Berke & Fike. Developing a Leadership Strategy: A Critical Ingredient for Organizational Success. Pasmore & Lafferty. The Leader Development Process. Van Velsor, Moxley, & Bunker. Performance Test: Designing an Effective Competency Model. Kanaga. Chapter 2: Learning from Experience Developing Chinese Leaders in the 21st Century. Zhang, Chandrasekar, & Wei. Developing Future Leaders for High-Growth Indian Companies: New Perspectives. Wilson. Developing Public Service Leaders in Singapore. Yip & Wilson. Developmental Relationships. McCauley & Douglas. Hardships. Moxley & Pulley. Job Assignments. Ohlott. Key Events and Lessons for Managers in a Diverse Workforce: A Report on Research Findings. Douglas. Leadership Wisdom: Discovering the Lessons of Experience [excerpt]. Wei & Yip. A Lifelong Developmental Perspective on Leader Development. Van Velsor & Drath. xi

Chapter 3: Feedback-Intensive Programs A Question of Leadership Should Managers Be Able to Review the Ratings Their Subordinates Receive from 360-Degree-Feedback Instruments? Taylor & McCauley. Staying on Track. Hannum & Hoole. 360-Degree Feedback. Chappelow. Tracking Your Development [excerpt]. Hannum & Hoole. Chapter 4: Leadership Coaching Business Leaders Reflect on Coaching Cultures. Anderson, Frankovelgia, & Hernez-Broome. Formal Coaching. Ting & Hart. Leader Coaches: Principles and Issues for In-House Development. Riddle & Ting. Leadership Coaching: When It s Right and When You re Ready [excerpt]. Riddle. Chapter 5: Leader Development and Social Identity Branching Out: Social Identity Comes to the Forefront. Hannum. Cross-Cultural Issues in the Development of Leaders. Hoppe. Fatal Attraction. Zahra & Elthantawy. Leader Development Across Gender. Ruderman. Leader Development Across Race. Livers & Caver. Social Identity: Knowing Yourself, Leading Others [excerpt]. Hannum. Chapter 6: Development Programs for Educational Leaders How Leadership Influences Student Learning. Leithwood, Louis, Anderson, & Wahlstrom. Influence: Gaining Commitment, Getting Results [excerpt]. Baldwin & Grayson. Managing Conflict with Peers [excerpt]. Cartwright. Chapter 7: Leader Development in Times of Change Helping People Manage Transition. Bunker. Leading Through Transitions. Bunker & Wakefield. Responses to Change: Helping People Manage Transition [excerpt]. Bunker. xii Web Contents

Chapter 8: Democratizing Leader Development Leading Beyond Boundaries [blog]. Center for Creative Leadership. Chapter 9: Evaluating Leader Development Experimental and Quasi-Experimental Evaluations. Craig & Hannum. Leadership Development Program Reflections: Reinforcing New Leadership Competencies for the Long Term. Center for Creative Leadership. Logic Model Development Guide. W. K. Kellogg Foundation. Understanding the Evaluation Function and Process. Hannum & Martineau. Chapter 10: Developing Team Leadership Capability Building Your Team s Morale, Pride, and Spirit [excerpt]. Klann. Dispersed Teams Need to Get Off on the Right Foot. Sessa, Hansen, Kossler, & Prestridge. How to Launch a Team: Start Right for Success [excerpt]. Kanaga & Prestridge. Learning Mode: Adapting and Innovating Is Crucial for Teams. Lindoerfer. Maintaining Team Performance [excerpt]. Kanaga & Browning. Chapter 11: Developing Strategic Leadership Becoming a Strategic Leader: Your Role in Your Organization s Enduring Success. Hughes & Beatty. Making Strategy Real: Bringing People Together Toward a Common Cause. Beatty & Quinn. Chapter 12: Developing Globally Responsible Leadership Corporate Social Responsibility and Sustainable Business: A Guide to Leadership Tasks and Functions. D Amato, Henderson, & Florence. Chapter 13: Developing Intergroup Leadership Developing Leaders for Global Roles. Dalton & Ernst. Out in the Open: How Team Leaders Can Deal with Sensitive Issues. Lindoerfer. Tapping In: How Leaders Can Become Effective Networkers. Grayson & Baldwin. Chapter 14: Developing Interdependent Leadership The Deep Blue Sea: Rethinking the Source of Leadership. Drath. Exploration for Development. Palus & Horth. Web Contents xiii