POFT 2301 Intermediate Keyboarding

HOUSTON COMMUNITY COLLEGE SYSTEM BUSINESS TECHNOLOGY DEPARTMENT HOUSTON, TEXAS POFT 2301 Intermediate Keyboarding Fall 2011 Professor: Mrs. Beverly Dever Room 208 - Katy Campus CRN# 56572 - M/W 8:00a-10:30 a.m. SCANS SECRETARY S COMMISSION ON ACHIEVING NECESSARY SKILLS SCANS COMPETENCIES INCORPORATED

HOUSTON COMMUNITY COLLEGE SYSTEM BUSINESS TECHNOLOGY DEPARTMENT COURSE SYLLABUS POFT 2301 INTERMEDIATE KEYBOARDING SCANS Instructor: Mrs. Beverly Dever CRN: 56572 Phone: 713.718.5757 Town &Country 713.718-5700 Katy Time: 8 10:30 a.m. Mon + Wed Office Hours: By Appointment Campus: Katy - NW College FINAL EXAM: Monday, December 12-18, 2011 LAST DAY FOR ADMINISTRATIVE / STUDENT WITHDRAWALS: Thursday, November 3, 2011 before 4:30 p.m. TEXTBOOKS AND MATERIALS 1. Advanced Word Processing, Microsoft Word 2010, Lessons 56-110, 2011-18th edition, VanHuss, Forde, and Woo, South-Western, CENGAGE Learning. 2. One or two USB flash drives (100 mg each), pencils, pens, highliters, staple, stapes, and notetablet. COURSE DESCRIPTION Advanced keyboarding concepts of project management and office procedures utilizing integration of different (previously learned skills) and software applications. PREREQUISITE: POFT 1329 Credit 3 (2 lecture, 3 lab) - A continuation of keyboarding skills in document formatting, speed, and accuracy. Emphasis on proofreading, editing, following instructions, and keying documents from various rough draft copies. DEVER - 2

MISSION/PURPOSE - The purpose of POFT 2301 is to provide the students with the necessary skills and continuation of perfecting keyboarding skills in document formatting, speed, and accuracy. Emphasis is placed on proofreading, editing, language usage skills, and following directions in preparation and successful completion of mailable documents. COURSE GOALS Students will implement proper procedures to manage business projects using critical thinking and problem solving skills. Students will demonstrate technological skills through use of materials and equipment to manage business projects Students will utilize integration of previously learned skills to realist and meaningful office experiences. Students will successfully apply language usage skills to writtern communications. LEARNING OBJECTIVES 1. Students will use proper techniques to key text accurately and rapidly. 2. Students will format letters, memoranda, reports, tables, and other business documents,correctly. 3. Student will learn to use management skills of Microsoft Office, successfully. -- i.e.,.windows, MY COMPUTER, etc. 4. Students will apply features/techniques learned in Microsoft Word 2010 as they formats business documents and build keyboarding skill. 5. Students will learn to apply total quality management concepts to document production. SCANS Students will effectively apply many subskills -- such as the ability to use language usage skills effectively; learn to evaluate the quality of the their work (mailable copies). Subskills are embodied in these goals. Emphasis is placed on applying these skills so that the student will be able to use the keyboard and mouse effectively to facilitate documents and communication skills, which are very important and marketable universal skills. DEVER - 3

COURSE REQUIREMENTS AND EXPECTATIONS This is an 80-hour hands-on, self paced, individualized, instructional course. Thus, the student is responsible for reading all appropriate training chapters and completing ALL activities and/or training exercises as indicated on the class schedule. There will be lectures on system requirements and procedures. The student is expected to take notes; compile/store all handouts provided the instructor in a folderand refer to these instructional handouts when needed. (It is the student s responsibility, when absent from class, to make arrangements to get study notes before returning to class. It would be wise to exchange phone numbers with someone in the class.) HCCS POLICIES Students are responsible for adhering to and following College policies. The Student Handbook is an excellent source of information for the student concerning school policies. The link for the student handbook is located at http://www.hccs.edu/students/handbook/handbookhome2.html Students should familiarize themselves with the policy and procedures concerning class attendance, withdrawals, scholastic dishonesty, and college services. STUDENT INFORMATION A student handbook is available on the College website: http:/www.hccs.edu. Look under the student subheading to get detailed information concerning students attending Houston Community College System (HCCS). Data such as withdrawal policies, refund policies, incomplete, late assignments, make-ups, extra credit, grading system, attendance requirements, and other details are included in the student handbook.. ADA POLICY STATEMENT "Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, etc.) who needs to arrange reasonable accommodations must contact the Disability Services Office at their respective college at the beginning of each semester. Faculty are authorized to provide only the accommodations requested by the Disability Support Services Office." For questions, contact at Northwest College: Mahnaz Kolaini mahnaz.kolaini@hccs.edu (713) 718-5422 Also visit the ADA web site at: http://www.hccs.edu/students/disability/index.htm CLASS ATTENDANCE Students are expected to attend all classes in which they are enrolled regularly. Class attendance is the responsibility of the student. It is also the responsibility of the student to consult with the instructor regarding an absence from a class. Class attendance is checked regularly by the instructor. A student may miss 12.5% of total DEVER - 4

class hours. Reports of excessive absences will be sent to the Veterans Administration, Social Security Office and other agencies responsible for aid to the student when appropriate. DROP OR WITHDRAWAL POLICIES A student may drop a course or withdraw from the college by following the procedure outlined by the Campus Director. Should circumstances prevent a student from appearing in person to withdraw, withdrawal may be completed by writing to the Registrar's Office. A drop or withdrawal request will not be accepted by telephone. A student, who ceases to attend a class without officially dropping or withdrawing, will be given a grade of "F" for non-attendance. A semester-hour student who fails to attend classes by the twelfth class day of a regular term will be administratively withdrawn from the class roll. Students who officially withdraw from a course during the first twelve days of a regular term will not receive a grade and the course will not appear in their permanent records. Students withdrawing from a course after this period and prior to the deadline designated in the college calendar will receive a "W". A student may not withdraw from a course during the last two weeks prior to the Final Examination period. NOTICE: Students are now being penalized if you drop a course more than 3 three times. You will pay higher fees to take the class again. Also the State is instituting a policy where a student cannot drop more than six 6 times during their study for certificate or degree, --if so they will be penalized. (see State policies for more details). In addition, your teacher, faculty or professor will no longer be allowed to drop you. Therefore if you do not drop before the deadline, your grade could be a WF which is the same as an F!!! ACADEMIC DISHONESTY Academic dishonesty can result in a grade of F or 0 for the particular test or assignment and you can be dropped, and/or expelled from HCCS. Please refer to the HCCS Student Handbook for further information regarding Academic Dishonesty. LATE ASSIGNMENTS and MAKE-UP TESTS POLICY Students are expected to adhere to the weekly schedule of assignments printed in the course syllabus. Late assignments and make-up assignments will only be accepted at the discretion of the instructor. All assignments for each level are due at the end of the level assignments. LATE WORK WILL NOT BE ACCEPTED WITHOUT APPROVAL OF THE INSTRUCTOR!! REPEATER POLICY Students who take a course for the third time or more will face significant tuition/fee increases at HCC and other Texas public colleges and universities. If you are considering course withdrawal because you are not earning passing grades, confer with your professor/counselor as early as possible about your study habits, reading and writing homework, test-taking skills, attendance, course participation, and opportunities for tutoring or other assistance that might be available. DEVER - 5

DEGREE PLAN Students are encouraged to file a degree plan with a Counselor or the Business Technology Department for the certificate and/or degree plan. Please ask your instructor for Degree Plan information or contact the Business Technology Department at 713-718-7808 for information about filing a degree plan. JOB PLACEMENT FOR HCCS STUDENTS: Notes to all Students: (1) Be sure to check out HCCS Job Placement Job Connections HCCS Job Placement Home Page: http://hccs.edu/jobs. This is a very important resource to help you get a job, change job, find a new position, etc. Northwest College: Call (713) 718-5423. For further details (FAX: 713 718-5432) (Note: There are Job Placement departments at all six HCCS colleges!). (2) Be sure to see a counselor at the early part of each semester to check on filing for a certificate or degree plan; if you need specifics from Business Technology, please see the Chair of the program (phone - 713 718-7807 or 7808). (3) Feel free to talk with me or any Business Technology full-time instructor about specifics in the Business Technology Department. EGLS 3 EVALUATION FOR GREATER LEARNING STUDENT SURVEY SYSTEM At Houston Community College, professors believe that thoughtful student feedback is necessary to improve teaching and learning. During a designated time, you will be asked to answer a short online survey of researchbased questions related to instruction. The anonymous results of the survey will be made available to your professors and division chairs for continual improvement of instruction. Look for the EGLS 3 as part of the Houston Community College System online near the end of the term. GO TO: hccs.edu, select Student System Sign in to complete the EGLS 3 survey! NOTE: SEOIs/Student Evaluation of Instruction forms will no longer be used. DEVER - 6

STUDENT EVALUATION HCCS Grading System The Houston Community College grading system will be used to evaluate students performance in this course. Grade Score A-Excellent 90-100 B-Good 80-89 C-Fair 70-79 D-Passing 60-69 F-Failure 0-59 Department Grading System The following departmental grading system will be used to evaluate students performance in this course: 5-MINUTE TIMED WRITINGS/ERROR TOLERANCE GRADE GWAM 0-2 ERRORS 3-5 ERRORS A 55+ A B B 51-54 A- B- C 48-50 B C C 45-47 C D Timed Writings 25% Class Assignments 30% Production Tests 25% Final Exam 20% DEVER - 7

WEEK Lessons INTERMEDIATE KEYBOARDING POFT 2301 ASSIGNMENT CALENDAR Contents LEVEL 3 - DOCUMENT DESIGN MASTERY LESSONS 56-82 1 Skill Builder 4 - Page 248 (as per your instructor) Module 9 WORD 2010 REVIEW 56 Home Tab Commands NOTE: Students will complete two to four documents per lesson and ALL drill assignments, unless otherwise instructed! 61a, 61c, Drills 1, 2,3,4,5,6,7,8, 61-d1 57 Insert Tab Commands 62a, 62b, Drills 1,2,3,4,5,6, 62e, 62-d1, 62-d2 58 Page Layout Tab Commands 63a, Drills 1,2,3,4,5,6,7, 63-d1, Module 10 MEMOS AND LETTERS 2 59 Memos 64a, 64c, Drills 1,2,3, 64-d1, 64-d2, 64-d2, 64-d3 60 Block Letters 65a, 65b, Drill 1, 65c, Drills 2,3, 65-d1, 65-d2, 65d-3, 65d-4, 65d-5 61 Modified Block Letters 66a, 66c, 66d, Drills 1,2, 66-d1, 66-d2, 66-d3, 66-d4, 66-d5 3 62 Multiple-Page Letters 63 Correspondence Review and Editing 64 ASSESSMENT LESSON! Follow instructions given by professor! Module 11 TABLES 4 65 Table Layout Commands 68a, 68c, Drills 1,2, 68-d1, 68-d2, 68-d3, 66 Format and Sort Tables 69a, 69b, Drill 1, 69c, Drills 2,3,4, 69-d1, 69-d2, 69-d3, 69-d4, 69d-5, 69d-6, 69-d7 67 Calculations in Tables 70a, 70b, Drills 1,2,3,4, 70d-1, 70-d2, 70-d3, 70-d4, 70-d5, 70-d6 5 68 Convert Text and Tables 71a, 71b, 71c, Drills 1,2,3,4, 71-d1, 71-d2, 71-d3, 71-d4, 71-d5, 71-d6, 71-d7 69 Create Documents with Tables 70 TABLE ASSESSMENT LESSON! DEVER - 8

WEEK Lessons Contents Module 12 REPORTS 6 71 Review Reports 73a, 73c, Drills 1,2,3, 73d, 73-d1, 73-d2, 73-d3, 72 Report with Built-in Headers and Footers 74a, 74b, Drills 1,2, 74c, Drill 3, 74d, 74d-1, 74-d2, 74-d3, 74-d4 73 Report with Preliminary Pages 75a, 75b, Drills 1,2,3,4,5, 75-d1, 75-d2, 75-d3 7 74 Table of Figures and Index 76a, 76c, 76d, 76e, Drills 1,2,3,4, 76-d1, 76-d2 75 Report with Citations and Bibliography 77a, 77b, Drills 1,2,3, 77-d1, 77-d2, 77-d3, 77-d4, 77-d5 76 Edit Citations and Manage Sources 78a, 78b, 78c, Drills 1,2,3,4,5, 78d-1, 78-d2 77 ASSESSMENT LESSON! Follow instructions by professor! Module 13 MAIL MERGE 8 78 Mail Merge 80a, 80c, Drills 1,2,3,4,5, 80-d1, 80-d2, 80-d3 79 Edit the Data Source 81a, 81b, Drills 1,2,3,4,5, 81c, 81d, 81-d1, 81-d2 80 Merge with Envelopes and Labels Format Illustrations 82a, 82b, 82d, Drills 1,2,3, 82-d1, 82-d2 81 Merge with Alternative Sources Format Text Graphically 83a, 83b, Drills 1,2,3,4,5, 83-d1, 83-d2, 83-d3 82 ASSESSMENT LESSON! Follow instructions by professor! Project 2 PALM BEACH PET CENTER I ge Documents Skill Builder 5 LEVEL 4 ADVANCED DOCUMENT PROCESSING Lessons 83-110 Module 14 DOCUMENTS WITH GRAPHICS 9 83 Graphics Review 88a, 88b, Drills 1,2,3,4, 88-d1, 88-d2, 88-d3, 88-d4 84 Document Themes 89a, 89b, Drills 1,2,3, 89-d1, 89-d2, 89-d3 85 Document Backgrounds 86 Text Boxes 10 87 Graphic Applications 88 Advanced Documents with Graphics DEVER - 9

WEEK Lessons Contents 89 ASSESSMENT LESSON! Follow instructions of your professor! Module 15 MEETING, TRAVEL, AND NEWS DOCUMENTS Module 16 PALM BEACH PET CENTER I Documents 1,2,3,4,5,6,7, 8,9,10,11,12,13,14,15 11 90 Skill Building 5 SKILL BUILDER (27 DRILLS) 91 Agenda with Comments LEVEL 4 / ADVANCED DOCUMENT PROCESSING Module 17 Organize Content 92 Minutes with Track Changes Quick Parts and Building Blocks 91a, 91c, Drills 1,2,3,4 91-d1 92 Minutes with Track Changes Building Blocks Organizer 92a, 92b, 92d, Drills 1,2,3,92e, 92-d1, 92-d2, 92-d3, 12 93 Itinerary and Tracking Options Headers/Footer from Quick Parts 93a, 93b, Drills 1,2,3,4, 93-d1, 93-d2, 93-d3, 93-d4 94 News and Meeting Documents 94a, 94b, Drills 1,2,3, 94c, 94d1, 94-d2, 94- d3 95 ASSESSMENT LESSON! Follow instructions by professor! Module 16 LEGAL AND MEDICAL DOCUMENTS 18 Collaborate and Review 13 96 Legal Documents Skill Building 96a, 96c, 96e, 96f 97 Legal Pleadings Comments 97a, 97b, Drills 1,2,3, 97c, 97d-1, 97-d2, 97-d3, 97-d4 98 Preparing Legal Documents Manage Track Changes 98a, 98b, Drills 1,2,3,4, 98c, 98-d1, 98-d2 99 Medical Correspondence Change Tracking Options 99a, 99b, 99c, Drills 1,2, 99d, 99d-1, 99-d2, 99-d3, 99-d4, 99-d5, 99-d6, 99-d7 14 100 SOAP Notes Compare and Merg Document Versions 100a, 100b, Drills 1,2,3,4,5, 100c, 100-d1, 100-d2, 100-d3, 100-d4 101 Preparing Medical Reports DEVER - 10

WEEK Lessons Contents Review Meeting Documents 101a, 101-d1, 101-d2, 101-d3, 101-d4, 101-d5 102 ASSESSMENT LESSON! Follow instructions by professor! Module 17 EMPLOYMENT DOCUMENTSCustomize Templates and Styles 15 103 Resumes Customize Templates and Styles 103a, 103c, Drills 1,2,3, 103-d1, 103-d2, 103-d3 104 Electronic Resumes Create and Modify Styles 104b, Drills 1,2,3,4,5,6, 104-d1, 104-d2, 104-d3, 104e 105 Employment Letters Create Table of Authorities 105a, 105c, Drills 1,2, 105-d1, 105-d2 106 Employment Strategies Customize Word 106a, Drills 1,2,3,4,5, 106-d1, 106b 107 Skill Building 107a, 107 ASSESSMENT LESSON! Follow instructions by professor! Module 18 REVIEW AND ASSESSMENT Prepare Documents for Sharing 16 108 Document Review 109c, Drills 1,2,3, 109-d1, 109-d2 109 ASSESSMENT LESSON! Follow instructions by professor! Check document Content 110a, 110b, Drills 1,2, 110-d1, 110-d2 110 ASSESSMENT LESSON! Follow instructions by professor! Control Document Access 111a, 111b, Drills 1,2,3, 111-d1, 111-d2, FINAL EXAM DEVER - 11

Optional Assignments Module 22 PALM BEACH PET CENTER II Documents 1,2,3,4,5,6,7,8,9,10,11,12,13,14 Summary of **Applying formatting and wordprocess skills **Creating a variety of documents **Working independently with few specific instructors See Instrctor for assignments of documents. STATEMENT OF WORKPLACE AND FOUNDATION COMPETENCIES Houston Community College is determined to prepare students with the knowledge and skill needed to succeed in today s dynamic work environment. Towards this end, the following workplace competencies and foundation skills have been designed into the curriculum for POFT 2301 Document Formatting and Skill Building. COMMON WORKPLACE COMPETENCIES Resources: Identifies, organizes, plans, and allocates resources Students in POFT 2301 Document Formatting and Skill Building must be able to allocate their time effectively in order to complete their class assignments. Students must be able to organize their own working area for maximum utilization of space. Interpersonal: Works with others Students in POFT 2301 Document Formatting and Skill Building must be able to share workspace, at times, with another student and thus develop competency in working effectively with others. Should conflict arise, students must be able to resolve differences effectively for the common good of all parties involved and thus develop negotiating skills. Information: Acquires and uses information Students in POFT 2301 Document Formatting and Skill Building must be able to acquire the proper information in order to successfully complete the course. Sources include classroom lectures, the text, and reference books available to the classroom. Most importantly, students must use computers to process this information and to perform various tasks. Technology: Works with a variety of technologies Students in POFT 2301 Document Formatting and Skill Building must be able to use computer hardware and software effectively in order to properly maintain the functioning of the equipment and solve and identify problems concerning the equipment and software technology. DEVER - 12

FOUNDATION SKILLS Students in POFT 2301 Document Formatting and Skill Building must be able to demonstrate basic skills in reading, writing, listening, and speaking. Students must learn to locate, understand, and interpret written information in text documents such as instructions, mathematical techniques, letters, reports, and tables. Students in POFT 2301 Document Formatting and Skill Building must be able to demonstrate thinking skills, make decisions, solve problems, visualize, and reason effectively. Students in POFT 2301 Document Formatting and Skill Building must be able to demonstrate personal qualities such as responsibility, a positive view of self, politeness towards others, self-control, self-motivation, and honesty. DEVER - 13

EFFECTIVE JOB PERFORMANCE: The Skills Employers Want FIVE COMPETENCIES Resources: Identifies, organizes, plans, and allocates resources A. Time Selects good relevant activities, ranks them, allocates time, and prepares and follows schedules B. Money Uses or prepares budgets, makes forecasts, keeps records, and makes adjustments to meet objectives C. Material and Facilities Acquires, stores, allocates, and uses materials or space efficiently D. Human Resources Assesses skills and distributes work accordingly, evaluates performance and provides feedback Interpersonal: Works with others A. Participates as Member of a Team contributes to group effort B. Teaches Others New Skills C. Serves Clients/Customers works to satisfy customers expectations D. Exercises Leadership communicates ideas to justify position, persuades and convinces others, responsibly challenges existing procedures and policies E. Negotiates Works toward agreements involving exchange of resources, resolves divergent interests F. Works with Diversity works well with men and women from diverse backgrounds. Information: Acquires and uses information A. Acquires and Evaluates Information B. Organizes and Maintains Information C. Interprets and Communicates Information D. Uses Computers to Process Information Systems: Understands complex inter-relationships A. Understands Systems knows how social, organizational, and technological systems work and operates effectively with them B. Monitors and Corrects performance distinguishes trends, predicts impacts on system operations, diagnoses deviations in systems performance and corrects malfunctions C. Improves or Designs Systems suggests modifications to existing systems and develops new or alternative systems to improve performance Technology: Works with a variety of technologies A. Selects Technology chooses procedures, tools or equipment including computers and related technologies B. Applies Technology to Task understands overall intent and proper procedures for setup and operation of equipment C. Maintains and Troubleshoots Equipment prevents, identifies, or solves problems with equipment, including computers and other technologies A THREE-PART FOUNDATION Basic Skills: Reads, writes, performs arithmetic and mathematical operations, listens and speaks A. Reading locates, understands, and interprets written information in prose and in documents such as manuals, graphs, and schedules B. Writing communicates thought, ideas, information, and messages in writing; and creates documents such as letters, directions, manuals, reports, graphs, and flow charts C. Arithmetic/Mathematics performs basic computations and approaches practical problems by choosing appropriately from a variety of mathematical techniques D. Listening receives, attends to, interprets, and responds to verbal messages and other cues E. Speaking organizes ideas and communicates orally Thinking Skills: Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons A. Creative Thinking generates new ideas B. Decision Making specifies goals and constraints, generates alternatives, considers risks, and evaluates and chooses best alternatives C. Problem Solving Recognizes problems and devises and implements plan of action D. Seeing Things in the Mind s Eye organizes, and processes symbols, pictures, graphs, objects, and other information E. Knowing How to Learn uses efficient learning techniques to acquire and apply new knowledge and skills F. Reasoning discovers a rule or principle underlying the relationship between two or more objects and applies it when solving a problem Personal Qualities: Displays responsibility, self-esteem, sociability, self-management, and integrity and honesty A. Responsibility exerts a high level of effort and perseveres towards goal attainment B. Self-Esteem believes in own self-worth and maintains a positive view of self C. Sociability demonstrates understanding, friendliness, adaptability, empathy, and politeness in group settings. D. Self-Management assesses self accurately, sets personal goals, monitors progress, and exhibits self-control E. Integrity/Honesty chooses ethical courses of action Source: SCANS Secretary s Commission for Achieving Necessary Skills DEVER - 14