NAVIGATING TECHNOLOGY

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NAVIGATING TECHNOLOGY Tools for Student Success Updated 7/20/14

IDENTIFICATION Photo ID Card In an effort to enhance safety & security all students are required to wear their IDcard Borrow Library books Access the Fitness Center Present ID to enter buildings,events, and programs Swipe your ID Card for quick processing in Student Servicesareas Lost ID Card Replacement: $10.00 fee, payable at the Bursar s Office in C-110 Present paid receipt in the ID Office in C-101 to obtain a replacement ID Office LocationC-101 Phone Number 718-482-5554 Office Hours Monday- Thursday 9:00 a.m.- 8:00 p.m. Friday 9:00 a.m.- 5:00 p.m. First and third Saturdays of each month 9:00 a.m.- 2:00 p.m. Link: http://laguardia.edu/publicsafety/id

IDENTIFICATION Campus Systems ID (EMPL ID) and Passwords My LaGuardia provides access to all LaGuardia web basedapplications Single sign-on access to etools: LaGuardia Email eportfolio ecareer Library LaGuardia VIP Username: Firstname.Lastname Password: Eight digit CUNYfirst (EMPL ID) and the last two digits of the year you were born Link: http://my.laguardia.edu

IDENTIFICATION CUNY Systems ID and Passwords: CUNY Portal Access to Blackboard DegreeAudit e-mall CUNYAlert If you get locked out of CUNYPortal: Verify the username & password and wait two hours before next log-in attempt If you forgot your username or password, click the link for Account and Password Reset If all fails, send an email to blackboardsupport@lagcc.cuny.edu Link: https://cuny.edu/portal

IDENTIFICATION CUNY Systems ID and Passwords Course registration Review and pay your bill Check for service indicators View grades Claim your CUNYfirst account Password format 8 characters long 1 uppercase letter 1 numeric or special character Visit the LaGuardia website for tutorials about using CUNYfirst and what to do ifyou are unable to log in Link: https://cuny.edu/cunyfirst

LOOKING FOR HELP OR INFORMATION LaGuardia Website Navigation Organized content that is easy to find User-friendly site with clear and logical navigation Connects current and prospective students with College resources Use the search bar to quickly find what you are looking for Link: https://laguardia.edu

LOOKING FOR HELP OR INFORMATION LaGuardia MobileApp Ask LaGuardia Emergency contacts Building maps My LaGuardia access News & Events Course Catalog College Directory Photo & Videos Library access Athletics information AppleApp Store Google Play Store Mobile Web

LOOKING FOR HELP OR INFORMATION My LaGuardia Single sign-on accessto LaGuardia and CUNY applications and tools Explore Academic Profile Student Financial Services Student Services Career Planning Ask anadvisor button connects you with an advisor for your major Link: https://my.laguardia.edu

LOOKING FOR HELP OR INFORMATION CUNY Website Navigation Single sign-on access to CUNY applications andtools: Blackboard DegreeAudit e-mall CUNYAlert Use Mozilla Firefox for the best experience with CUNY applications Links: https://cuny.edu

LOOKING FOR HELP OR INFORMATION Public Search Engines Conduct research and find information Google Scholar for research provides a simple way to search for scholarly literature all from one place. Search across many disciplines and sources, including articles, theses, books, abstracts and court opinions, from academic publishers, professional societies, online repositories, universities and other web sites Links: http://google.com http://scholar.google.com

LOOKING FOR HELP OR INFORMATION Social Networking Social Media is a part of LaGuardia s communications Enhances student social engagement, student-to-student interactions, involvement with campus life, and cultivates a stronger campuscommunity Use a #hashtag(s) to facilitate discussions on Twitter and Facebook More and more faculty are integrating social media into their classes Links: http://facebook.com/laguardiacc @LaGuardiaCC http://flickr.com/laguardiaccollege http://youtube.com/laguardiaccollege

ADMINISTRATIVE WEB APPLICATIONS Office 365 Use Microsoft Outlook WebApp or Microsoft Outlook to view and send emails from your LaGuardia email account Access to OneDrive Content and Instant Messenger Accessible from MyLaGuardia Install the email client onyour Smartphone for easy access Link: http://laguardia.edu/office365

ADMINISTRATIVE WEB APPLICATIONS CUNYfirst: Registration and Bill Pay Search classes View class availability Register for or drop classes View grades Access unofficialtranscript Visit the LaGuardia website for: CUNYfirst Student Help CUNYfirst Training Guides for Students Help with claimingyour Account, Step by Step instructions, and more. Link: http://laguardia.edu/cunyfirst

ADMINISTRATIVE WEB APPLICATIONS DegreeAudit Web application that helps students track academic success and progress towards their degree Easy to understand check box format that displays requirements for your major Acts as a self-advisement tool GPAcalculator Option to download or print Review your DegreeAudit with an advisor as it may impact your financial aid eligibility Visit the LaGuardia website for training materials and more information Contact the Student Information Center (SIC) at studenthelp@lagcc.cuny.edufor assistance Accessible from My LaGuardia and CUNYfirst Link: http://laguardia.edu/degreeaudit

ACADEMIC WEB APPLICATIONS ecareer ecareer can help you learn more about yourself Select the right major Learn about occupations Make wise career decisions Identify job opportunities Username: firstname.lastname Password: Eight digit CUNY EMPL ID + the last two digits of the year you were born Link: http://laguardia.edu/ecareer

ACADEMIC WEB APPLICATIONS Blackboard course management system A virtual learning environment and course management system that provides access to class content 24/7 View announcements fromthe course Professor Access class lectures View grades All material is course related Link: http://laguardia.edu/blackboard Don't see a course on Blackboard? Your Instructor may not be using it Make sure you are registered for the course and have not been dropped Check for holds on CUNYfirst Set LaGuardia as your College: Login to CUNY Portal > My Profile > Modify > "Fiorello H. LaGuardia Community College" > Save Blackboard Learn app available (fee applies) Visit the LaGuardia website for: Training materials Announcements, alerts andnews Resources & guidelines

ACADEMIC WEB APPLICATIONS eportfolio - Digication Web based portal for accessing your work, tracking your academic growth and planning your career Represent yourself and your education Collect and save coursework Showcase accomplishments Create digital résumé to sendto employers eportfolio tutorials available onthe LaGuardia website Link: http://laguardia.edu/eportfolio You will learn more about eportfolio from your class professors, and in workshops offered by eportfolio staff

ACADEMIC WEB APPLICATIONS Library Research The Library helps Students with academic writing and much more Find books, articles, videos, and CDs MLAandAPAcitation style guides Request books from other libraries You can borrow ipads and laptops from the Library Media Center Link: http://laguardia.edu/library

COLLEGE ASSETS AVAILABLE TO STUDENTS Open Computer Labs and Study Halls Open for academic use to students currently enrolled in classes Computer and internet access forresearch Software applications on PC andmac Access to printing Locations: B-333, E-101 For Hours of Operation call: (718)482-6101/8725/5452 To access thecomputers: Username: Live@LaGuardia username (minimum 20 characters including dot) Password: CUNYfirst ID (EMPL ID) and last two digits of the year you were born Instructional Services and Media Distribution (ISMD) staff can assist with technical problems in the study halls, not the content of it such as advising or homework

COLLEGE ASSETS AVAILABLE TO STUDENTS Academic Printing Live@LaG Print manages printing in computer labs and classrooms Live@LaG Print allows you to monitor how many pages are in each print job, and see the history of completed print jobs Each student is provided with a balance of 400 pages per semester Students can check their balance by visiting http://liveprint.laguardia.edu from a campus computer Take advantage ofacademic Printing in the Cyber Café Links: http://laguardia.edu/liveprint http://liveprint.laguardia.edu

COLLEGE ASSETS AVAILABLE TO STUDENTS Departmental Computer Classrooms and Labs Smart classrooms are equipped to accommodate all students Tutoring and assistance is available in labs that are equipped with software to meet specific courses needs Accounting Resource LabB-320 ESL LabE-201 Math Tutoring Lab MB-44 Nursing Labs E358, E328 Reading/Communication Skills LabE-114 Speech Centers C-249, C-220, C-222 Television/ Video Studio M122 Video and Multimedia Labs M122 &E301 Writing Center B-200 Smart classrooms have dedicated Tech Support (separate from IT)

COLLEGE ASSETS AVAILABLE TO STUDENTS Campus Wide WiFi Unrestricted access to the internet while oncampus Student InternetAccess WiFiis available throughout campus Quick access to e-tools on the go WiFi disconnects after 15 minutes of inactivity Students can only access WiFi through one device at a time Link: https://it.laguardia.edu/wifi_how-to.pdf Access the internet without logging in to WiFi by using computers in the Cyber Café Equipped with 22 computers, the Cyber Café is on the first floor of the C Building Open Monday- Friday 7:30 a.m.- 8:30 p.m., and Saturday 7:30 a.m.- 2:30 p.m. Link: https://laguardia.edu/student-services/cyber-cafe

PC SOFTWARE TECHNOLOGY STANDARDS College Computers Provides resource for academicresearch, studies & typing assignments B333 has 250 PCs and 14 Macs The Library has 100 PCs and 6 Macs Web browsers available: Chrome,Internet Explorer, Firefox, Safari Know your CUNY EMPLID for faster printing Make sure to log-out from all personal accounts Save work online to OneDrive or Office 365, or locally to a flashdrive Link: https://laguardia.edu/ismd/technology/computer-labs/

PC SOFTWARE TECHNOLOGY STANDARDS General Use Software Provide students with necessary software applications for academic success Students have access to the following software applications to complete their course work: Microsoft Office 2010: Word, Excel,Access, PowerPoint Shortcuts CTRL+C CTRL+V Copy selected text Paste copied text CTRL+Z Undo CTRL+S Save the document All software is available on all PCs and web based Office 365 Free Computer Workshops are available to students Link: http://laguardia.edu/workshops

PC SOFTWARE TECHNOLOGY STANDARDS Specialized Use Software Provide students with access to classrooms equipped with Specialized Software Access to: Maplesoft, SPSS,Adobe CS6, QuickBooks Adobe CS6 is available on Mac computers in the Library and B333 Study Hall Besides accessing SPSS, Maple, and QuickBooks in B333 and Library, take advantage ofaccounting and Math Lab in B320 Dreamweaver is a web development tool Photoshop is image editing software Flash is a vector image creator and animator Fireworks is a bitmap and vector graphics editor SPSS is for statistical analysis Maplesoft analyzes, explores, visualizes, and solves mathematical problems QuickBooks manages payroll, inventory, sales and other needs of a small business

PERSONAL DIGITAL DEVICE INTEGRATION Free Microsoft Software (DreamSpark) Provides students with accessto Microsoft Software for learning and research-ware Math, Engineering & Computer Science majors can download free software for Operating Systems, Development, and Server tools What is required to download and use DreamSpark? APC with a Windows An Internet connection (broadband suggested) An Internet browser AWindows Live ID account Link: http://dreamspark.com

PERSONAL DIGITAL DEVICE INTEGRATION CUNY e-mall: Free and Discounted Software CUNY students can purchase software at significantly discounted prices Save up to 75% on software, including Microsoft Software MS '10 & '13 for PC MS '08 & '11 For Mac MS Windows 7 MS Windows 8 Did you know that you can get Free McAfeeAntivirus Enterprise for PC & MAC? Free Maplesoft software download available Must be CUNYAffiliated Log in to CUNY Portal to access the e-mall Link: http://cuny.edu/portal

PERSONAL DIGITAL DEVICE INTEGRATION WiFi Configuration and Guidelines WiFi capable devices can access the internet anywhere on campus Connect to the internet via Laptop, netbook, tablet, ipad or smartphone Easy to use WiFi How To guide available on the Information Technologyhomepage Link: http://laguardia.edu/it

PERSONAL DIGITAL DEVICE INTEGRATION Email Client Connect your LAGCC Email account to any digital device - Accessing Emails on Mobile devices has become the most common tool to stay connected with information and resources. Use one unified e-mail to checkmessages Set up your email client from your smartphone Instant email message notification Quickly send Emails or Replies directly from your connected mobile device Link: http://laguardia.edu/office365

NAVIGATING TECHNOLOGY Tools for Student Success Updated 7/20/14