Produce business documents

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Produce business documents UBU78 Y/506/1809 Learner name: VRQ Learner number:

VTCT is the specialist awarding organisation for the Hairdressing, Beauty Therapy, Complementary Therapy, Hospitality and Catering and Sport and Active Leisure sectors, with over 45 years of experience. VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DfES and CCEA. VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement. Statement of unit achievement By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic. This statement of unit achievement table must be completed prior to claiming certification. Unit code Date achieved Learner signature Assessor initials IV signature (if sampled) Assessor tracking table All assessors using this Record of Assessment book must complete this table. This is required for verification purposes. Assessor name Assessor signature Assessors initials Assessor number (optional)

UBU78 Produce business documents The aim of this unit is to develop the knowledge, understanding and skills to produce documents in a business environment. You will learn how the tone, language and presentation affects the document produced. You will also learn how to produce documents to meet requirements and within agreed timescales. UBU78_v1

Level 2 Credit value 3 GLH 24 Observation(s) 0 External paper(s) 0

Produce business documents Learning outcomes On completion of this unit you will: 1. Understand how to prepare business documents 2. Be able to prepare business documents 3. Be able to distribute business documents Evidence requirements 1. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used. 2. Tutor/Assessor guidance Your tutor must refer to the Skills CFA Assessment Strategy when delivering this unit. This can be found on www.vtct.org.uk under the relevant qualification page. You will be guided by your tutor/assessor on how to achieve learning outcomes in this unit. All outcomes must be achieved. For guidance on the assessment material for some individual units please refer to the Assessment Guidance. This can be found on www.vtct.org.uk under the relevant qualification page. 3. External paper There is no external paper requirement for this unit. UBU78 3

Developing knowledge Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*: Projects Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Professional discussion Relationship to National Occupational Standards This unit is linked to Business and Administration (2013) National Occupational Standards: CFABAA211 Produce documents in a business environment Where applicable your assessor will integrate knowledge outcomes into practical observations through professional discussion and/or oral questioning. When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved. Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic. *This is not an exhaustive list. 4 UBU78

Knowledge Learning outcome 1 Understand how to prepare business documents You can: Portfolio reference a. Explain the requirements for language, tone, image and presentation for different documents b. Explain how to integrate images into documents c. Describe how corporate identity impacts upon document production d. Explain the requirements of data protection, copyright and intellectual property legislation relating to document production e. Describe organisational procedures for version control f. Describe security requirements relating to document production UBU78 5

Learning outcome 2 Be able to prepare business documents You can: Portfolio reference a. Identify the purpose, audience, content, style, format and deadlines of a document b. Use document production resources in line with organisational guidelines c. Use correct grammar, spelling, punctuation and sentence structure d. Produce documents that meet the requirements within the agreed timescale 6 UBU78

Learning outcome 3 Be able to distribute business documents You can: Portfolio reference a. Provide final documents in the appropriate medium for authorised readers b. Specify restrictions and distribution lists in accordance with the requirements c. Maintain the requirements of security in the production, distribution and storage of documents UBU78 7

Notes Use this area for notes and diagrams 8 UBU78