Level 2 Certificate for the Children & Young People's Workforce ( ) England, Wales and Northern Ireland

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Level 2 Certificate for the Children & Young People's Workforce (4227-01-02) England, Wales and Northern Ireland www.cityandguilds.com August 2010 Version 2.0 Level 2 Assignment guide for candidates

About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management, which provides management qualifications, learning materials and membership services), City & Guilds NPTC (which offers land-based qualifications and membership services), City & Guilds HAB (the Hospitality Awarding Body), and City & Guilds Centre for Skills Development. City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement is available on our website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and candidates studying for City & Guilds qualifications may photocopy this document free of charge and/or include a PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching candidates working towards a City & Guilds qualification, or for internal administration purposes candidates may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions (which can be found on our website) also apply. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available from our website or from our Publications Sales department, using the contact details shown below. Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0000 F +44 (0)20 7294 2413 www.cityandguilds.com learnersupport@cityandguilds.com 2 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Level 2 Certificate for the Children & Young People's Workforce (4227-01-02) www.cityandguilds.com August 2010 Version 2.0 Level 2 Assignment guide for candidates Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 3

City & Guilds Skills for a brighter future www.cityandguilds.com 4 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Contents 1 About this document 7 2 Introduction 8 2.1 Assignment evidence requirements 8 2.2 Presentation of work for the assignment 8 2.3 Timing, marking and grading of assignment work 8 2.4 Provision of assignments 8 3 Unit assignments 9 Assignment 005 Child and young person development 10 Assignment 008 Safeguarding the welfare of children and young people 20 Assignment 013 Understand Partnership Working in Services for Children and Young People 28 Assignment 118 Introduction to Duty of Care in Health, Social Care or Children and Young People s Settings 34 Appendix 1 Candidate and centre details 40 Appendix 2 Useful contacts 41 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 5

City & Guilds Skills for a brighter future www.cityandguilds.com 6 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

1 About this document This document contains the guidance candidates will require to take assignments for the following certificate: Level 2 Certificate for the Children & Young People s Workforce (4227-01) This document includes: assignments for candidates undertaking the above qualification candidate assessment record documentation for each assignment. There are also Level 3 assignments provided for this qualification, which may be found in the Level 3 Assignment Guide. This guide contains the Level 2 assignments as follows: Assessments Assignment 005 Assignment 008 Assignment 013 Assignment 118 Mandatory/ Optional Mandatory Mandatory Mandatory Optional Title Child and Young Person Development Safeguarding the Welfare of Children and Young People Understand Partnership Working in Services for Children and Young People Introduction to duty of care in health, social care or children s and young people s settings Method This assessment covers the knowledge requirements for Unit 004. Externally set assignment, locally marked, internally and externally verified. Graded as pass/refer only. This assessment covers the knowledge requirements for Unit 007. Externally set assignment, locally marked, internally and externally verified. Graded as pass/refer only. This assessment covers the knowledge requirements for Unit 012. Externally set assignment, locally marked, internally and externally verified. Graded as pass/refer only. This assessment covers the knowledge requirements for Unit 117. Externally set assignment, locally marked, internally and externally verified. Graded as pass/refer only. Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 7

2 Introduction 2.1 Assignment evidence requirements Proforma tables have been included for some of the tasks please use for clarity wherever possible. 2.2 Presentation of work for the assignment It is important that you present your work in a clear and logical sequence and that when you complete the work for a task you sign and date that evidence before submitting it to your assessor/ tutor. 2.3 Timing, marking and grading of assignment work It is best practice that you discuss and agree timing for submission of a task with your assessor/tutor at the start of the assignment and the timing requirements are clearly recorded for you to refer to at a later date. The tasks within the assignment are graded as a pass or refer, with the opportunity for you to resubmit your work for a pass. You will receive feedback from your assessor/tutor on submission of evidence and their guidance will clarify any additonal work needed to fully meet the task and achieve a pass or refer. It is important you are made aware of the marking and grading criteria so that you are able to aim for a pass and know the factors that influence the grade your work is given. If you fail a task you can repeat it, at the centre s discretion. An overall assignment marking and grading sheet is included for each assignment with an assignment feedback form to record support and guidance given to you by your assessor/tutor. The unit will only be complete when you have achieved the assignment with a pass for all tasks. 2.4 Provision of assignments The assignments are in Section 2 of this document. What the results mean: Pass All assignment tasks have been achieved and you will have: demonstrated understanding of the requirements and produced the minimum evidence required provided evidence which demonstrates knowledge relevant to the task. Refer When some tasks in the assignment need to be reworked. Fail When, after the second attempt, there are still a significant number of tasks that have not been completed to the required standard. 8 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

3 Unit assignments The assignments for the Level 2 units for this qualification follow in this guide. The Level 3 unit assignments are available in a separate document, entitled Level 3 Diploma for the Children & Young People's Workforce (4227-03/04/05), Assignment guide for Candidates. Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 9

Assignment 005 Child and young person development Assignment overview Introduction The assignment for this unit asks you to demonstrate your knowledge and understanding of children and young people s development birth to 19 years. The assignment is designed to ensure that by completing all the tasks, you will meet the Learning Outcomes and assessment criteria for Unit 004, Child and Young Person Development. Tasks There are three tasks to this assignment. A Complete tables B Complete table C Complete table Assignment coverage Task Task name Learning outcomes covered A A Complete Know the main stages of children and young person tables development B B Complete table Understand the kinds of influences that affect children and young people s development C C Complete table Understand the potential effects of transitions on children and young people s development 10 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 005 Task A Child and young person development Complete tables Complete the following four tables showing the different stages of development against the different ages, and identify how development is holistic by showing links to other developmental aspects. 1. Physical development 2. Intellectual development 3. Communication development 4. Social, emotional and behavioural development (Ref 1.1, 1.2) Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 11

Assignment 005 Child and young person development Table 1: Physical development Age range Description of the stage An example of how this impacts on another aspect of development 0 3 months 3 6 months 6 9 months 9 12 months 1 2 years 2 4 years 4 7 years 7 12 years 12 16 years 16 19 years 12 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 005 Child and young person development Table 2 Intellectual development Age range Description of the stage An example of how this impacts on another aspect of development 0 3 months 3 6 months 6 9 months 9 12 months 1 2 years 2 4 years 4 7 years 7 12 years 12 16 years 16 19 years Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 13

Assignment 005 Child and young person development Table 3: Communication development Age range Description of the stage An example of how this impacts on another aspect of development 0 3 months 3 6 months 6 9 months 9 12 months 1 2 years 2 4 years 4 7 years 7 12 years 12 16 years 16 19 years 14 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 005 Child and young person development Table 4: Social, emotional and behavioural development Age range Description of the stage An example of how this impacts on another aspect of development 0 3 months 3 6 months 6 9 months 9 12 months 1 2 years 2 4 years 4 7 years 7 12 years 12 16 years 16 19 years Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 15

Assignment 005 Task B Child and young person development Complete table Complete the table below, showing the effects on children and young people s development of each type of influence, also recording why recognising and responding to each one is important. (Ref 2.1, 2.2) Type of Influence Background Give ONE example of the effect on children and young people s development Why recognising and responding to this is important Health Environment 16 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 005 Task C Child and young person development Complete table Complete the table below, giving three examples of transitions that affect most children and young people and three examples of transitions that affect some children and young people. With all examples, show how the transition may affect their behaviour and development. (Ref 3.1, 3.2, 3.3) Transition experienced by MOST children and young people: Example of possible affect on children and young people s behaviour and development 1. 2. 3. Transition experienced by SOME children and young people: Example of possible affect on children and young people s behaviour and development 1. 2. 3. Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 17

Candidate assessment record Assignment feedback and result sheet Unit number and title Assignment 005 Child and young person development Candidate s name Assessor s name Dates assignment submitted 1 st 2 nd Enrolment number Centre number Tasks 1st Submission Resubmission IV Signature if sampled A B C Outcome Pass/Refer Outcome Pass/Fail Assessor/Tutor feedback to candidate on outcome of assessment 18 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Target date and action plan for resubmission (if applicable) Assessor/Tutor feedback to candidate on outcome of resubmission Date of final assessment decision I confirm that this assessment has been completed to the equired standard and meets the requirements for validity, currency, authenticity and sufficiency Tutor/assessor s signature Date I confirm that the assignment work to which this result relates, is all my own work Candidate signature Internal verifier signature Date Date Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 19

Assignment 008 Safeguarding the welfare of children and young people Assignment overview Introduction The assignment for this unit asks you to demonstrate your knowledge and understanding of how to safeguard the welfare of children and young people in settings. The assignment is designed to ensure that by completing all the tasks, you will meet the Learning Outcomes and assessment criteria for Unit 007, Safeguarding the welfare of children and young people. Tasks There are three tasks to this assignment. A Questions B Tables and action plan C Table Assignment coverage Task Task name Learning outcomes covered A A Questions 1. Know about the legislation, guidelines, policies and procedures for safeguarding the welfare of children and young people including e-safety 3. Know how to respond to evidence or concerns that a child or young person has been abused, harmed or bullied B B Tables and action plan 2. Know what to do when children or young people are ill or injured, including emergency procedures C C Table 3. Know how to respond to evidence or concerns that a child or young person has been abused, harmed or bullied 20 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 008 Task A Safeguarding the welfare of children and young people Questions 1. Identify a current a national piece of legislation relevant to safeguarding children and young people s welfare (Ref: 1.1). 2. Identify two current local policies, procedures or guidance in relation to safeguarding the welfare of children and young people (Ref: 1.1). 3. Complete the following table with two examples: (Ref:1.2 ). Agency name (involved in safeguarding children and young people) Role of the agency (in own work setting) 4. Complete the following table. (Ref. 3.1) Types of child abuse Physical List THREE characteristics for each type of child abuse Emotional Sexual Neglect Bullying Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 21

5. Complete the following table. (Ref. 3.4) Concerns that a colleague is: Failing to comply with safeguarding procedures Give a description of the action to be taken in response. Harming, abusing or bullying a child or young person 6. Describe the principles and boundaries of confidentiality and when to share information. (Ref. 3.5) 22 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 008 Task B Safeguarding the welfare of children and young people Tables and action plan 1. Complete the following table. (Ref. 2.1, 2.2) 1 Common childhood illnesses Signs and symptoms Actions to take 2 3 4 5 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 23

2. Produce a five point action plan to follow if a child is suffering from any or all of the following signs and symptoms: Severe headache, feeling nauseous, raised temperatre, sensitivity to light, raised rash or spots. (Ref. 2.3) 1. 2. 3. 4. 5. Actions to take 3. Complete the following table showing what actions to take in an emergency. (Ref. 2.4). Emergency Fires Action to take Security incident Missing children or young people 24 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 008 Task C Safeguarding the welfare of children and young people Questions and table Complete the table below showing the procedures to follow if there is evidence or are concerns that a child or young person has been, is being or is at risk of being abused, harmed or bullied. (Ref. 3.3) 1. Actions to take if a child or young person IS/HAS BEEN abused, harmed or bullied Actions to take if a child or young person IS AT RISK OF BEING abused, harmed or bullied 2. 3. 4. Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 25

Candidate assessment record Assignment feedback and result sheet Unit number and title Candidate s name Assessor s name Dates assignment submitted 1 st 2 nd Assignment 008 young people Safeguarding the welfare of children and Enrolment number Centre number Tasks 1st Submission Outcome Pass/Refer A B C Resubmission Outcome Pass/Fail IV Signature if sampled Assessor/Tutor feedback to candidate on outcome of assessment 26 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Target date and action plan for resubmission (if applicable) Assessor/Tutor feedback to candidate on outcome of resubmission Date of final assessment decision I confirm that this assessment has been completed to the equired standard and meets the requirements for validity, currency, authenticity and sufficiency Tutor/assessor s signature Date I confirm that the assignment work to which this result relates, is all my own work Candidate signature Internal verifier signature Date Date Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 27

Assignment 013 Understand Partnership Working in Services for Children and Young People Assignment overview Introduction The assignment for this unit asks you to demonstrate your knowledge and understanding of partnership working in services for children and young people. The assignment is designed to ensure that by completing all the tasks, you will meet the Learning Outcomes and assessment criteria for Unit 012, Understand Partnership Working in Services for Children and Young People. Tasks There are three tasks to this assignment. A Questions B Questions C Questions Assignment coverage Task Task name Learning outcomes covered A A Questions 1. Understand partnership working within the context of services for children and young people B B Questions 2. Understand the importance of effective communication and information sharing in services for children and young people C C Questions 3. Understand the importance of partnership working with carers 28 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 013 Task A Understand Partnership Working in Services for Children and Young People Questions Answer the following questions. 1. Why is it important for children and young people that you work in partnership with the following people/groups? Parents, carers, guardians Other professionals Multi-disciplinary teams Colleagues (Ref. 1.1) 2. Identify from within your own chosen work setting three relevant partners for communication and information sharing. (Ref 1.2) 3. What three characteristics define an effective working partnership? (Ref 1.3) 4. List three examples of potential barriers to effective partnership working. (Ref 1.4) Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 29

Assignment 013 Task B Understand Partnership Working in Services for Children and Young People Questions Answer the following the questions. 1. Give two reasons why clear and effective information between partners is important. (Ref. 2.1) 2. Identify one policy and one procedure from children or young person s work setting for sharing information. (Ref 2.2) 3. Give one example of a conflict and one example of a dilemma that may occur when sharing information with partners. (Ref. 2.3) 4. What are the legal requirements for recording information? (Ref. 2.4) 5. Explain how communication and records are security stored to meet data protection requirements. (Ref. 2.5) 6. Explain why referrals are made to different agencies and how this is done. (Ref. 2.6) 30 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 013 Task C Understand Partnership Working in Services for Children and Young People Questions Answer the following questions. 1. Give two reasons for working in partnership with parents and carers. (Ref. 3.1) 2. Complete the following table giving an explanation of how to develop and sustain partnerships with parents or carers, and one example of circumstances that would make it difficult to develop and sustain this partnership. (Ref. 3.2, 3.3) Development of partnership with parents or carers How to do this Difficult circumstances Sustaining partnership with parents or carers Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 31

Candidate assessment record Assignment feedback and result sheet Unit number and title Candidate s name Assessor s name Dates assignment submitted 1 st 2 nd Assignment 013 Understand Partnership Working in Services for Children and Young People Enrolment number Centre number Tasks 1st Submission Resubmission IV Signature if sampled A B C Outcome Pass/Refer Outcome Pass/Fail Assessor/Tutor feedback to candidate on outcome of assessment 32 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Target date and action plan for resubmission (if applicable) Assessor/Tutor feedback to candidate on outcome of resubmission Date of final assessment decision I confirm that this assessment has been completed to the equired standard and meets the requirements for validity, currency, authenticity and sufficiency Tutor/assessor s signature Date I confirm that the assignment work to which this result relates, is all my own work Candidate signature Internal verifier signature Date Date Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 33

Assignment 118 Introduction to Duty of Care in Health, Social Care or Children and Young People s Settings Assignment overview Introduction The assignment for this unit asks you to demonstrate your knowledge and understanding of the introduction to duty of care in health, social care or children and young people s settings. The assignment is designed to ensure that by completing all the tasks, you will meet the Learning Outcomes and assessment criteria for Unit 118, Introduction to Duty of Care in Health, Social Care or Children and Young People s Settings. Tasks There are two tasks to this assignment. A Questions B Questions Assignment coverage Task Task name Learning outcomes covered A A Questions 1. Understand the implications of duty of care 2. Understand support available for addressing dilemmas that may arise about duty of care B B Questions 3. Know how to respond to complaints 34 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Assignment 118 Task A Introduction to Duty of Care in Health, Social Care or Children and Young People s Settings Questions Answer the following questions. 1. What is meant by duty of care? (Ref. 1.1) 2. How does the duty of care affect work your role? (Ref. 1.2) 3. Identify two examples linked to duty of care when dilemas may occur in the work role. (Ref 2.1) 4. Give two examples of where you might get additional support and advice to solve such dilemmas. (Ref. 2.2) Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 35

Assignment 118 Task B Introduction to Duty of Care in Health, Social Care or Children and Young People s Settings Questions Answer the following the questions. 1. Why is it important that individuals know how to make complaint? (Ref. 3.1) 2. Identify the main points of a Complaints Procedure. (Ref. 3.2) 3. Describe your own role in responding to complaints as part of your duty of care. (Refs. 3.1, 3.2) 36 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Candidate assessment record Assignment feedback and result sheet Unit number and title Candidate s name Assessor s name Dates assignment submitted 1 st 2 nd Assignment 118 Introduction to Duty of Care in Health, Social Care or Children and Young People s Settings Enrolment number Centre number Tasks 1st Submission Resubmission IV Signature if sampled A B Outcome Pass/Refer Outcome Pass/Fail Assessor/Tutor feedback to candidate on outcome of assessment Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 37

Target date and action plan for resubmission (if applicable) Assessor/Tutor feedback to candidate on outcome of resubmission Date of final assessment decision I confirm that this assessment has been completed to the equired standard and meets the requirements for validity, currency, authenticity and sufficiency Tutor/assessor s signature Date I confirm that the assignment work to which this result relates, is all my own work Candidate signature Internal verifier signature Date Date 38 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

City & Guilds Skills for a brighter future www.cityandguilds.com Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01) 39

Appendix 1 Candidate and centre details Qualification title Level City & Guilds no. Candidate contact details City & Guilds enrolment no. Date registered with City & Guilds Centre name Centre number Centre address Centre tel. number Fax number Centre contact/quality assurance coordinator (QAC) name Centre contact/quality assurance coordinator (QAC) contact details 40 Level 2 Certificate for the Children and Young People's Workforce Assignment Guide for Candidates (4227-01)

Appendix 2 Useful contacts UK learners General qualification information International learners General qualification information Centres Exam entries, Registrations/enrolment, Certificates, Invoices, Missing or late exam materials, Nominal roll reports, Results Single subject qualifications Exam entries, Results, Certification, Missing or late exam materials, Incorrect exam papers, Forms request (BB, results entry), Exam date and time change International awards Results, Entries, Enrolments, Invoices, Missing or late exam materials, Nominal roll reports Walled Garden Re-issue of password or username, Technical problems, Entries, Results, GOLA, Navigation, User/menu option, Problems Employer Employer solutions, Mapping, Accreditation, Development Skills, Consultancy T: +44 (0)844 543 0033 E: learnersupport@cityandguilds.com T: +44 (0)844 543 0033 F: +44 (0)20 7294 2413 E: intcg@cityandguilds.com T: +44 (0)844 543 0000 F: +44 (0)20 7294 2413 E: centresupport@cityandguilds.com T: +44 (0)844 543 0000 F: +44 (0)20 7294 2413 F: +44 (0)20 7294 2404 (BB forms) E: singlesubjects@cityandguilds.com T: +44 (0)844 543 0000 F: +44 (0)20 7294 2413 E: intops@cityandguilds.com T: +44 (0)844 543 0000 F: +44 (0)20 7294 2413 E: walledgarden@cityandguilds.com T: +44 (0)121 503 8993 E: business_unit@cityandguilds.com Publications Logbooks, Centre documents, Forms, Free literature If you have a complaint, or any sugges services that City & Guilds provides, em T: +44 (0)844 543 0000 F: +44 (0)20 7294 2413 stionss for improvement about any of the mail: feedbackandcomplaints@cityandguilds.com

Published by City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0000 F +44 (0)20 7294 2413 www.cityandguilds.com City & Guilds is a registered charity established to promote education and training TS224227