JOCELYN CORA CLARK EMPLOYMENT EDUCATION 2010 - present Georgia Perimeter College Tucker, GA Assistant Director, Data Architecture, Office of Information Technology 2006-2010 SunGard Higher Education Malvern, PA Principal Functional Consultant, Banner Business Intelligence Team (remote employee) 1998 2006 Southern Polytechnic State University Marietta, GA Director of Institutional Research 1995-1998 CompuTutor Lynchburg, VA Owner, Computer Training Service 1994-1995 Central Virginia Community College Lynchburg, VA Interim Director of Institutional Research, temporary position 1989-1994 Sweet Briar College Sweet Briar, VA Registrar and Director of Institutional Research 1988-1989 Georgetown University Washington, DC Research Associate, temporary position 1987-1988 University of Maryland, U C College Park, MD Coordinator of Institutional Research 1984-1987 Franklin & Marshall College Lancaster, PA Director of Institutional Research 1983-1984 Bloomsburg University Bloomsburg, PA Descriptive Statistician 1981-1983 Mansfield University Mansfield, PA Institutional Researcher, Interim Director of Personnel 1978-1980 Graduate School of Public & International Affairs, University of Pittsburgh Pittsburgh, PA Master of Public and International Affairs Recipient, Anna Gillespie Fellowship for Study Abroad Internship, Institute for Foreign Relations, Stuttgart, Germany Recipient, German Academic Exchange Service (DAAD) Award 1971 1975 Eisenhower College Seneca Falls, NY 655 LAKE CHARLES WAY, ROSWELL, GA 30075 PHONE (404) 402-1314(C) (678) 891-2308 (W) E- MAIL JOCELYNCCLARK@GMAIL.COM
PAGE 2 Bachelor of Arts., German Dean s List 4 semesters RESPONSIBILITIES AND SKILLS 1973 1974 University of Iowa Vienna, Austria Iowa Regent s Universities Jr. Year Abroad In Austria Program Deploy, test, administer, create reports and dashboards from, troubleshoot, Enrollment Rx and Salesforce (CRM for Recruitment) Interface with internal development teams and business units to translate requirements into technical specifications and to develop technical solutions according to specifications Independently perform complex troubleshooting, root-cause analysis and solution development Configure, analyze, design, develop and maintain the metadata and data warehouse. Facilitate processes and documentation around the flow of data and data standardization. Build logical and physical data mappings from heterogeneous sources to one or more Oracle database targets Apply knowledge of information technology and associated methods to attain project and/or business unit objectives Verify that each piece of the Enrollment Management Suite (Operational Data Store, Enterprise Data Warehouse, Recruiting and Admissions Performance delivered dashboards) is operating correctly and work with DBAs and report writers Supervise Cognos Administrator and ODS Administrator Design Cognos training materials and provide training Train SunGard Higher Education clients (68 in 31 states and Canada) on how to use various reporting tools (including Cognos, Crystal Reports, Argos, Discoverer, SQL) to access data from the Operational Data Store (ODS) and create reports from Banner Finance, HR, Student, Financial Aid and Advancement Conduct Strategic Assessments at client sites to determine the current state of reporting and prepare a written report on how to create an environment which makes best use of the ODS including suggestions on how to design and deploy enterprise solutions in a technical environment Teach clients how to configure, analyze, design, develop and maintain the ODS metadata Recommend the means to develop processes and documentation around the flow of data and data standardization and best practices
PAGE 3 Teach ODS administrators how to use the ODS Administrative User Interface to freeze data sets, publish metadata, create display rules, read control reports, schedule ETL processes Develop report specifications and map data from Banner to the ODS Develop client training materials Train new SunGard Higher Education team members Collect and link data, establish data quality, analyze data with statistical techniques, identify comparative institutional data, access data via internet, access student information system data, collect and track longitudinal data, complete external surveys, coordinate submission of IPEDS reports, develop enrollment projections, seek cooperation from colleagues, pay attention to deadlines. Design, manage, query and report on databases Develop graphical representation of results, write reports, share results with campus community, publish information alerts Design and maintain office website Respond to campus requests for survey design, analysis and presentation of results Publish Factbook Provide technical assistance to management in obtaining access to computerbased data Design, implement and present analytical studies for management purposes Monitor trends in concert with budgeting process Publish timely reports Perform analyses supporting recruitment/marketing for Retention Group Facilitate team building and meetings Supervise staff PRESENTATIONS, PUBLICATIONS AND PROFESSIONAL DEVELOPMENT Presenter, Technical Innovations in Admissions and Enrollment Management at Georgia Perimeter College, University System of Georgia Computing Conference, Rock Eagle, October 2012. Presenter, Implementing IBM Cognos at Georgia Perimeter College, Georgia Summit, Augusta, September 2012.
PAGE 4 Training, IBM Cognos, March, August & October 2011. Training, SunGard Higher Education, Scorecard Configuration, Recruiting & Admissions Performance, EDW Cleansing, August & October 2011. Presenter, Blazing the Trail for the University System of Georgia: Implementing SunGard s Data Warehouse at Georgia Perimeter College, University System of Georgia Computing Conference, Rock Eagle, October 2011. Presenter, Evolution of the Data Warehouse Project at Georgia Perimeter College, Georgia Summit, Augusta, September 2011. Presenter, Why GPC Chose the SunGard ODS & EDW, University System of Georgia CIO Council, Savannah, May 2011. Presenter, The Enrollment Management Suite at GPC, GeorgiaBest Meeting, Macon, April 2011. Presenter, ODS Student Reporting Using the Argos Data Cube, Tennessee Summit, Murfreesboro, October 2008. Presenter, Using the ODS Administrative User Interface, Tennessee Summit, Murfreesboro, October 2008. Training, Cognos 8 Business Intelligence Report Authoring and Query and Analysis Studio, Malvern, PA, March 2007. Training, Oracle Discoverer Administrator 10g, Costa Mesa, CA, March 2006. Participant, Applied Statistics for Institutional Research, Planning and Management Institute, Association for Institutional Research, Indiana University-Purdue University Indianapolis, July 2005. Research Presentation, Clark & Hawkins, A Methodology for Reviewing Institutional Effectiveness Programs within a University System, AIR Forum, Boston, May 2004. Contributed Paper, Retention Analysis on the Cheap, AIR Forum, Toronto, Canada, June 2002. Software Demonstration, The IPEDS Peer Analysis Tool, IRP Fall Meeting, North Georgia State College, October 2000. Participant, Enrollment Management Institute, Association for Institutional Research, University of California-Santa Barbara, July 2000. Software Demonstration, Using Crystal Reports for Querying and Reporting on Banner Student Data," SAIR Annual Conference, Chattanooga, Oct. 1999.
PAGE 5 Panel Moderator, Replacing In-house SIS with Integrated SIS Software," SACRAO Annual Conference, Fort Worth, February 1993. Panelist, Assessment and SACS Accreditation in the 90s, HEDS Winter Conference, New Orleans, January 1993. Conference Planning Committee, VAMAP Annual Conference, Charlottesville, December 1991. Contributed Paper, Camelot on Cayuga: The Story of Eisenhower College, VAMAP Annual Conference, Roanoke, November 1989. Clark (Ed.), Baccalaureate Origins of Doctorate Recipients, 1920-1986, A Ranking by Discipline of Doctoral-Granting, Private Universities, Georgetown University, (1989). Contributed Paper, The Georgetown University Annual Survey of Graduating Students, HEDS Winter Conference, New Orleans, January 1989. Clark, Costello and Yoder, Analysis of Factors Related to Acceptance to Medical School, The Advisor, Vol. 8, no. 1, (Fall 1987). Panel Moderator, The Small Institutional Research Office: Is Less More? NEAIR Annual Conference, Rochester, October 1987. Contributed Paper, Course Placement and Pre-Registration Indicators of Academic Success, NEAIR Annual Conference, Philadelphia, October 1986. Contributed Paper, Analysis of Factors Related to Acceptance to Medical School, NEAIR Annual Conference, Philadelphia, October 1986. Clark (Ed.), Baccalaureate Origins of Doctorate Recipients, A Ranking by Discipline of Four-Year Private Institutions, 4 th Ed. (Franklin & Marshall College, Aug. 1986), Cited in US News & World Report, Vol. 105, No. 14 (October 10, 1988). Clark, Costello and Yoder, Undergraduate Origins of Medical School Students, 1982-84, The Advisor, Vol. 6, No. 4 (Summer 1986) See also Vol. 7 (Winter 1987) for Editor s Correction. PAST MEMBERSHIPS Association for Institutional Research Southern Association for Institutional Research Georgia Association for Institutional Research, Planning and Quality University System of Georgia Administrative Advisory Committee for Institutional Research and Planning LANGUAGES AND APPLICATIONS
PAGE 6 German Currently in Use: Salesforce, Enrollment Rx, IBM Cognos, Toad, SQL, MS Office, WebEx, Used in Past: SPSS, SAS, Crystal Reports, Oracle Discoverer, Evisions Argos, IBI WebFocus, MS Access, Ellucian Banner Enrollment Management Suite