Veterans Choice Act Section 201 Independent Assessments

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Pre-Decisional/ Draft CMS Alliance to Modernize Healthcare (CAMH) Veterans Choice Act Section 201 Independent Assessments Site Visit Overview January 20, 2015

Veterans Access, Choice, & Accountability Act of 2014 Title II Section 201 2 The President signed Veterans Access, Choice, and Accountability Act of 2014 (VACAA) into law on August 7, 2014. (P.L. 113-146) VACAA provides new authorities, funding, and tools to help support and reform VA: Title I: Improvement of Access to Care from Non-Department of Veterans Affairs Providers Title II: Health Care Administrative Matters Section 201: Directs the Secretary to enter into one or more contracts with a private sector entity or entities for an independent assessment of the health care furnished in all VA medical facilities Section 201 directs that the independent assessment shall address 12 topics (see last slide for full list) In accordance with the law, VA hired MITRE CMS Alliance to Modernize Healthcare (CAMH) as the program integrator, and to help conduct 11 of the independent assessments (Assessments A- L, with the exclusion of Assessment D) Assessment D Access Standards was contracted to the Institute of Medicine (IOM) The final Integrated Assessment Report is due to the VA on September 1, 2015

3 Guiding Principles MITRE CAMH has established guiding principles for the independent assessments: Evidence-based Mindful of the unique needs of Veterans and their families Grounded in health care delivery science and reflective of industry best practices Delivered by teaming with private sector partners experienced in successful delivery of modern quality health care Feasible and Executable Assessed in terms of probable improvements in health outcomes, risk reduction, and effect on Veteran satisfaction

4 Independent Assessments The MITRE-CAMH Independent Assessment Team includes health care experts from McKinsey, RAND and Grant Thornton, and a Blue Ribbon Panel. The assessment begins with data discovery and includes VHA data collection, site visits, surveys, interviews, best practice research, etc. Site visits will touch facilities across the country (Jan through April end) Sites were selected using a stratified random sampling method to ensure an unbiased and objective selection process The criteria for site selection ensured a balanced representation of urban versus rural, facility size (# of adjusted admissions), and Acuity of Care provided (VHA Complexity levels) Performance metrics relevant to the assessments were also considered (SAIL data)

5 Site Visit and Report Protocol Assessment Teams will: Meet the requirements of the law with minimal disruption to the delivery of care to our Veterans Respect and follow all site visitation protocols Store all data securely Not collect PHI/PII data May share observations to validate facts Not share findings or recommendations until the final report is released Make no direct attributions to individuals in the assessment report without explicit permission from the individual to do so

6 Site Visits and Notional Dates

Site Visits Locations and Notional Dates (1 of 6) 7 VISN Station Number Official Station Name Location Descriptive Name (Common Name) Street Address-State Visit Month Visit Days Primary Classification 1 402 Maine VA Maine VA-Togus ME January 21-22 VAMC 1 402GE Lewiston VA Clinic Lewiston Auburn ME January 22 CBOC 1 523A5 Boston VA-Brockton Boston-Brockton Division MA March 24-27 VAMC 1 VISN 1 Headquarters MA March 25 VISN Headquarters 1 523BZ Causeway VA Clinic Causeway-Boston MA March 25 CBOC 2 528A5 Canandaigua VA Canandaigua NY March 17-18 VAMC 2 528GE Rochester VA Clinic Rochester NY March 18 CBOC 3 632 Northport VA Northport NY March 24-25 VAMC 3 VISN 3 Headquarters March 25 VISN Headquarters 3 632HC Bay Shore VA Clinic Bay Shore NY March 25 CBOC 4 VISN 4 Headquarters February 25-26 VISN Headquarters 4 646A5 VA Pittsburgh Health System Pittsburgh-Highland Drive PA February 25-26 VAMC 4 542 Coatesville VA Coatesville PA March 31 VAMC 4 542GE Spring City VA Clinic Spring City PA April 1 CBOC

Site Visits Locations and Notional Dates (2 of 6) 8 VISN Station Number Official Station Name 5 512 Maryland VA- Baltimore Location Descriptive Name (Common Name) Street Address-State Visit Month Visit Days Maryland-Baltimore Division Primary Classification MD March 31 VAMC 5 VISN 5 Headquarters April 1 VISN Headquarters 5 512GD Loch Raven VA Clinic Loch Raven-Baltimore MD April 1 CBOC 6 558 Durham VA Durham NC March 11-12 VAMC 6 VISN 6 Headquarters March 11-12 VISN Headquarters 6 637 Charles George VA Charles George- Asheville NC April 7-9 VAMC 6 558GB Raleigh VA Clinic Raleigh NC March 12 CBOC 7 619GA Columbus VA Clinic Columbus GA February 11 CBOC 7 619A4 Central Alabama VA- Tuskegee Central Alabama- Tuskegee Division AL February 10-11 VAMC 8 573GD Ocala VA Clinic Ocala FL February 19 CBOC 8 546GA Miami VA Clinic Miami Flagler FL February 25-26 CBOC 8 573 Malcom Randall VA 8 672 Caribbean VA-San Juan Malcom Randall- Gainesville FL February 18-19 VAMC San Juan PR March 3-4 VAMC 8 675 Orlando VA Orlando FL March 3-5 CBOC

Site Visits Locations and Notional Dates (3 of 6) 9 VISN Station Number Official Station Name Location Descriptive Name (Common Name) Street Address-State Visit Month Visit Days Primary Classification 8 672GE Guayama VA Clinic Guayama PR March 4 CBOC 9 596GD Berea VA Clinic Berea KY February 3-5 CBOC 9 596 Lexington VA- Leestown 9 596A4 Lexington VA-Cooper Lexington-Leestown Division Lexington-Cooper Division KY February 3-5 CBOC KY February 3-5 VAMC 10 539GA Bellevue VA Clinic Bellevue KY February 26 CBOC 10 539 Cincinnati VA Cincinnati OH February 25-26 VAMC 10 VISN 10 Headquarters February 25-26 VISN Headquarters 11 583 Richard L. Roudebush VA Richard L. Roudebush- Indianapolis IN February 25 VAMC 11 553 John D. Dingell VA John D. Dingell-Detroit MI April 7-8 VAMC 11 VISN 11 Headquarters April 8 VISN Headquarters 11 553GB Pontiac VA Clinic Pontiac MI April 8 CBOC 12 607 12 695 William S. Middleton Memorial Veterans Hospital Clement J. Zablocki VA 12 585 Oscar G. Johnson VA North Central CPAC Middleton, WI Clement J. Zablocki - Milwaukee Oscar G. Johnson- Iron Mountain WI January 20-22 CPAC WI February 9 VAMC MI April 21-23 VAMC

Site Visits Locations and Notional Dates (4 of 6) 10 VISN Station Number Official Station Name 12 N/A 12 National Acquisition Center Edward Hines, Jr. VA Hospital Location Descriptive Name (Common Name) Street Address-State Visit Month Visit Days National Acquisition Center IL Primary Classification Acquisition Center VAMC 12 585GC Menominee VA Clinic Menominee MI April 22 CBOC 15 657A0 St. Louis VA-Jefferson Barracks St. Louis-Jefferson Barracks MO March 17-18 VAMC 15 657GA Belleville VA Clinic Belleville IL March 18 CBOC 16 586GA Kosciusko VA Clinic Kosciusko MS February 11 CBOC 16 586 G. V. (Sonny) Montgomery VA G.V. (Sonny) Montgomery-Jackson MS February 10-11 VAMC 16 VISN 16 Headquarters February 11 VISN Headquarters 17 674GD Cedar Park VA Clinic Cedar Park TX February 19 CBOC 17 674 Central Texas VA-Olin E. Teague Olin E. Teague- Temple Division TX February 18-19 VAMC 17 VISN 17 Headquarters February 19 VISN Headquarters 18 501GL Northwest Metro Clinic Rio Rancho NM March 12 CBOC 18 VISN 18 Headquarters March 9 VISN Headquarters 18 644 Carl T. Hayden VA Carl T. Hayden- Phoenix AZ March 9 VAMC

Site Visits Locations and Notional Dates (5 of 6) 11 VISN Station Number Official Station Name 18 501 19 741 19 New Mexico VA- Raymond G. Murphy Location Descriptive Name (Common Name) Street Address-State Visit Month Visit Days Raymond G. Murphy- Albuquerque Denver Health Denver Health Administration Center Administration Center VACO office in Colorado Primary Classification NM March 11-12 VAMC CO January 13-15 CPAC CO February 23 19 VISN 19 Headquarters February 23 VISN Headquarters 19 554 19 436 VA Eastern Colorado Health System Montana VA-Fort Harrison Eastern Colorado VA- Denver Montana-Fort Harrison Division CO February 23 VAMC MT April 14-15 VAMC 19 436GA Anaconda VA Clinic Anaconda MT April 15 CBOC 19 N/A Denver Acquisition and Logistics Center Denver Acquisition and Logistics Center CO April 21 Acquisition Center 20 648 Portland VA Portland OR April 14-15 VAMC 20 VISN 20 Headquarters April 15 VISN Headquarters 20 648GE 21 21 640A4 East Portland VA Clinic San Francisco VA Health Care System Palo Alto VA- Livermore East Portland OR April 15 CBOC San Francisco VA Health Care System Palo Alto-Livermore Division March 16 VAMC CA April 8 IOC 21 640 Palo Alto VA Palo Alto CA April 7-8 VAMC

Site Visits Locations and Notional Dates (6 of 6) 12 VISN Station Number Official Station Name Location Descriptive Name (Common Name) Street Address-State Visit Month Visit Days Primary Classification 22 600GC Cabrillo VA Clinic Cabrillo-Long Beach CA March 4 CBOC 22 600 Long Beach VA Long Beach CA March 3-4 VAMC 22 VISN 22 Headquarters March 3-4 VISN Headquarters 23 437 Fargo VA Fargo ND April 21-22 VAMC 23 437GC Fergus Falls VA Clinic Fergus Falls MN April 22 CBOC 00CFM3 CFM Central Office CFM Central Office DC January 12 CFM Regional Office 00CFM3 00CFM3 00CFM3 East CFM Regional Office East CFM Regional Office Central CFM Regional Central CFM Regional Office Office West CFM Regional Office West CFM Regional Office No January 27-28 CFM Regional Office No January 28-29 CFM Regional Office No February 3-4 CFM Regional Office

Assessment Reference 13