Questioning the Authenticity of Quality Assurance Frameworks for : A case study from East Africa. Dr. Tashmin Khamis, Director Networks of Quality, INQAAHE, BAHRAIN, 2017 The Networks of Quality,
Local Relevance: East Africa Massification & Widening Participation Increasing demand for higher education (enrollment more than doubled in the last 5 years to 664,000 in HEIs in EA) Increasing number of higher education institutions (1960:3; Today:194 across EA) Kenya s HE GER is 4% (compared to less than 1% in Tanzania), though targeted to be 10% by 2022 Between 51% to 63% of the graduates were perceived by employers to lack competencies for the job market (IUCEA 2014) Partnering with faculty to enhance Quality,
The emergence of regional integration (EAC) requiring: Harmonization of the education systems Mutual recognition of qualifications for regional mobility Need for systematic and structured QA systems: IUCEA and DAAD 10 year partnership based on: Experiences, guidelines and standards of national HE commissions of Kenya, Tanzania and Uganda Strong EQA without equally strong IQA does not guarantee real improvement in quality Partnering with faculty to enhance Quality,
IUCEA Analysis Model: Academic Quality Framework Partnering with faculty to enhance Quality,
AKU: A single intergated international university Adopted the regional IQA framework Multi-country, multi-campus university Global but local One university, integrated Common standards Opportunities for students, faculty & staff to spend time at different campuses Partnering with faculty to enhance Quality,
Committed to a Quality Learning Environment Made possible through the development of distributed networks Network of Teaching & Learning Network of Blended & Digital Learning Network of Quality Assurance & Improvement Partnering with faculty to enhance Quality, 6
AKU GRADUATE ATTRIBUTES 1. Ethical, global leaders 2. Critical and creative thinkers 3. Evidence-based decision-makers 4. Effective communicators 5. Socially- and environmentally-aware citizens 6. Knowledgeable in their field to be change agents 7. Lifelong learners In addition, particularly in graduate programmes: G1. Able to create knowledge G2. Able to solve multi-faceted complex problems Partnering with faculty to enhance Quality,
TL Framework: 7 principles (Chickering and Gamson, 1987; HEA UK, 2010) 1. encourages contact between students and faculty, 2. develops reciprocity and cooperation among students, 3. encourages active learning, 4. gives prompt feedback, 5. emphasizes time on task, 6. communicates high expectations 7. respects diverse talents and ways of learning. Partnering with faculty to enhance Quality,
Dimensions of Quality Gibbs, HEA (2010, 2012) WHAT MAKES FOR BETTER STUDENT OUTCOMES? Quality of Student Intake Class size and close contact with faculty Pedagogical practices that engender student engagement Quality of faculty and a teaching qualification Quantity and Quality of feedback (formative) Total Student Effort Funding allocation on education development Whether teaching is valued, rewarded, supported and funded
Reflecting the limited evidence base of the IQA framework HEA (UK), Gibbs, 2010 Quality of Student Intake (entry standards) is the best predictor of student educational outcomes. Class size (and close contact with faculty, but not class contact hours, nor necessarily low student to staff ratios). Sts:Tchr ratio; contact hours Pedagogical practices that engender student engagement (participatory teaching methods; collaborative learning; extent and quality of student-faculty interaction; level of academic challenge). No authentication Quality of faculty (and whether they have a teaching qualification). The fewer part time faculty the better! No relationship exists between teaching quality and engagement of faculty in research. Student course and faculty evaluations are reliable but these only improve quality if there are built in ways to act upon these. IUCEA Cells Cell 10 so we favour privilege? Missing Cell 6 only SETs; No observation Cell 8 focus on PhD qualification and not teaching Quantity and Quality of feedback to students and clear expectations on goals, standards and assessments (rubrics) that promote deep rather than surface learning approaches. Formative assessment more, better and faster feedback on student work. Total Student Effort (class contact hours plus independent study hours). Funding allocation - spent on faculty development, teaching and learning centres and academic support targeted to weaker students and those with special needs e.g. English language, counseling, study skills development (but not Total Funding). Existence of an undergraduate research opportunity scheme, but not the strength of the institution s research. Whether teaching is valued, rewarded, supported and funded and opportunities exist for peer engagement for teacher improvement. Cell 7 partly Focus on rubrics/grade not feedback Cell 5 partly Cell 11 Partly sts not faculty Cell 4 partly Cell 15 - staff dev not PED
For real improvements towards graduate competencies Currently, IQA and EQA processes are not adequately enabling Universities to enhance their teaching and learning In the next decade, EQA agencies and IQA mechanisms must align themselves with evidence of what affects the quality of the student learning experience.