Theory-Driven Evaluation for Assessing and Improving Planning, Implementation, and Effectiveness

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Theory-Driven Evaluation for Assessing and Improving Planning, Implementation, and Effectiveness Huey T. Chen, Ph.D. Center for Disease Control and Prevention E-mail: hbc2@cdc.gov DISCLAIMER: The views expressed in this presentation do not necessarily represent the views of CDC.

Ground Rules of the Workshop Share your ideas, experience, and questions with others Respect different views and opinions Support a pleasantly learning environment

Part I: Basic Concepts and Conceptual Framework

Historical Background An Alternative to method-driven and black-box evaluation : Method-Driven Evaluation Black-Box Evaluation Intervention Outcomes Theory-Driven Evaluation How? Why?

Literatures on Program Theory and Theory-Driven Evaluations New Directions of Evaluation Bickman (Ed.), 1987, 1990 Roger, et al., (Eds.) 2000 Books Major evaluation text books (chapters on program theory) Chen, 1990 Chen and Rossi, (eds.) 1992 Chen, 2005 Donaldson 2007 Major evaluation text books have a chapter on theory-driven evaluation Many articles

Program Theory (1) Bickman (1987): a model of how a program is supposed to work. Wholey (1987): identifies program resources, program activities, intended program outcomes, and specifies a chain of causal assumptions linking these components. Weiss (1995): a picture of how and why programs work.

Definitions of program theory (2) Chen (1990): What must be done to achieve the desirable goals, what other important impacts may also be anticipated, and how these goals and impacts would be generated. Chen (2005): A set of stakeholders Implicit and explicit assumptions on what actions are required to solve a problem and why the problem will respond to the actions. Descriptive assumptions (Change Model) Prescriptive assumptions (Action Model)

Do stakeholders have a program theory underlying their program? Do they have a change model? (Why would the intervention affect the outcome?) Academic theory (explicit) Stakeholder theory (implicit) Do they have an action model (What actions are needed?) Who should be the implementers? How to recruit clients? How to deliver the intervention? etc.

Example of Change Model Stakeholder theory of a HIV Prevention Program for youth Inviting HIV+? speakers Condom Distribution? Safe Sex Safe Sex

Examples of Stakeholder Theory: Laub et al., 1999 Stakeholder theory of a HIV Prevention Program for youth Inviting HIV+ Youth feel they are Safe speakers not invincible for HIV Sex Condom Condom Safe Distribution Availability Sex

PROGRAM THEORY Action Model Implementing organizations Implementers Associate organizations and community partners Ecological context Intervention and service delivery protocols Target populations Change Model Intervention Determinants Outcomes

Theory-Driven Evaluation Evaluators facilitate program stakeholders to clarify their program theory. (program theory: stakeholders implicit and explicit assumptions on what actions are required to solve a social or health problem and how the problem will respond to the actions.) The program theory is then used as a framework to guide the design of evaluation design, the selection of research methods, and the collection of data.

Applications of Theory-Driven Evaluation Theory-driven outcome evaluation (change model) Theory-driven process evaluation (action model) Theory-driven approach for program planning (action model and change model)

Part II: Theory-Driven Outcome Evaluation

Change Model Intervention Determinants Outcomes

Components of a Change Model Intervention Determinants: Causes of a Problem Leverages Intervening variables Mediators Outcomes

Examples of Stakeholder Theory: Laub et al., 1999 Stakeholder theory of a HIV Prevention Program for youth Inviting HIV+ Youth feel they are Safe speakers not invincible for HIV Sex Condom Condom Safe Distribution Availability Sex

Academic theory based intervention: Stretcher, et al., 1989 Outcome expectancy: Mothers perception of the effect of passive smoking Home-based intervention based upon social learning theory Reducing infants Passive smoking Efficacy expectation: Mothers perception of their ability to maintain a smoking-free environment

Example of Change models Positive attitudes Toward school Preschool Program for 4 yr. old children Improved pre- Literacy skills Increase school readiness Greater cognitive gains in kindergarten Lean appropriate School behavior

Exercise 1: Academic vs. Stakeholder Theory Program goal: Reduce exposure to secondhand smoke among residents of low-income housing project Planning group: Stakeholders (NGOs) and professors Interventions: Professors: Community health advisor (CHA) model Stakeholders: Education/signage intervention (Encourage residents to place signage such as window decal: This is a Smoke-Free Home. ) Outreach workers: 7 female residents receiving unemployment checks Budget: moderate Exercise questions: 1. Discuss the rationales used by stakeholders and professors for proposing different interventions 2. Discuss the pros and cons of these two types of interventions

Program theory underlying the intervention Distributing anti-smoking kit + encouraging of placing window decal CHA counseling Signage placed in window, table, etc. Selfefficacy Reducing exposure of secondhand smoke

Conceptual Facilitation Evaluators role: facilitator Principles of facilitation: Respect Fairness Parsimony Stakeholders ownership

How to clarify stakeholders change model or program theory (conceptualization facilitation) Facilitating stakeholders to clarify their program theory Formats Intensive interview Working group meeting Theorizing Methods Forward reasoning Backward reasoning Both

Clarifying Stakeholders Change Model: 1. Clarifying Goals/Outcomes Avoid a goal trap Official goals vs. operative goals Ex. Official goals of a prison (rehabilitation?) Stress the measurability Enhancing elderly people s social functioning Stress the plausibility of goals Desirable goals vs. plausible goals Ex. The goal of a media program is to eliminate racism Issues on intended and unintended outcomes Unintended outcomes: negative positive

2. Clarifying Determinants Determinants: Causes of a problem, leverages, intervening variables, mediators Stakeholders usually make a set of implicit assumptions on determinants when they design an intervention program Ex. Wife abuse program Why do husbands abuse their wife? power factors cultural factors (e.g. rule of thumb) anger control criminal justice factors

Stakeholders change model Skills for controlling anger and frustration Group therapy Reducing abusive behaviors Knowledge on the legal aspect of abuse

3. Clarifying Intervention What is the intervention? What are the essential elements? Intervention vs. supportive activities? Do stakeholder groups agree on the intervention?

Conceptualization Facilitation Theorizing Methods Backward reasoning Why? Intervention Determinants Outcomes Forward reasoning Intervention Why? Outcomes (Determinants) Both

Clarifying program theory Qualitative methods Use a change model to conduct outcome evaluation Measures Find indicators or develop instruments for measuring intervention, determinants, and outcomes Research design Using a rigorous design (i.e., experimental and quasi-experimental design) to provide credible evidence among these components Data collection Quantitative methods Statistical Analysis Path analysis, structural equations model

Advantages to evaluate a change model 1. Understanding why a program was successful or not Action theory: Success or fail Conceptual theory: Success or fail

Concepts of Program Success or Failure Condom vending Machines in schools Condom availability Increase safe sex Intervention Determinants Outcomes Action Theory Success or failure Conceptual theory Success or failure

2. Enhance construct validity of evaluation Family planning program Knowledge, skills, and values on birth control Reducing fertility rate of a region Other channels?

3. Formative feedback on the mediating process for early improvement Protein Supplementation Malnutrition Physical & Psychological growth Action theory Conceptual theory

Methods Used to Assess a Change Model Change Model Empirical assessment Clarification Qualitative methods Quantitative methods : In-depth interview Design: Working group Experimental, quasiexperimental, pre-experimental designs Statistical Model: Path analysis Structural equation model Qualitative Methods: optional

Part II: Theory-Driven Approach for Program Planning

Program Theory and Program Planning Facilitating stakeholders to clarify their program theory Stakeholders want evaluators to help in the planning stage To enhance the soundness of program theory To build a consensus on the program theory among different stakeholder groups before implementation

Consensus issue and the implication of evaluation criteria Ex. The first Head Start evaluation Evaluators mainly assessed the program by using the following goals proposed by federal government: math and reading scores The evaluation results: the program has little effects on math and reading score Managers and teachers of the local head start centers: The evaluators evaluate wrong goals. Their goals: nutrition, physical and emotional development, dental hygiene, social skills, and parenthood.

Part III: Theory-Driven Process Evaluation

Action model as Planned Congruency Action model as delivered

Theory-Driven Process Evaluation Clarifying stakeholders action model Applying conceptualization facilitation Intensive interview or working group meeting Research methods used to collecting data for assessing the actual implementation: mixed methods Assessing the congruency between the plan and actual implementation

Issues on Incongruence between plan vs. actual implementation Fidelity tradition Adaptation tradition

Issue 2: Theory-Driven Evaluations and Mixed Methods Theory Clarification Qualitative Quantitative Empirical Assessment Quantitative (Switch) Mixed methods for different components (Complementarity) Mixed methods for including contextual information (Contextual overlaying) Mixed methods for triangulation (Triangulation) Qualitative (Switch) Mixed methods, etc.

Strategies for Conceptualization Facilitation Same as those in the change model

Facilitating Stakeholders to Clarify their Action Model Implementing organizations: Assess, enhance, and ensure its capacities Implementers: recruit, train, and maintain both competency and commitment Intervention protocol: Make it available Associate organizations: Establish collaboration Ecological context: seek its support Target population: identify, recruit, screen, serve Goals/Outcomes: measurability, plausibility

Theory-Driven Process Evaluation Program components in an action model Program Plan Actual implementation Data (quat. Or qual.) Target population Implementing org. Implementers Intervention and service delivery protocols Associated orgs./ partners Ecological support

Theory-Driven Process Evaluation in Action: Evaluating a School-Based Anti-Drug Abuse Program in Taiwan Drug abuse among middle school students had worsened The Ministry of Education launched a national anti-drug abuse program to deal with the problem Teachers were trained to identify drug abusing students and provide counseling Schools were required to file monthly reports on the numbers of active drug abusing students to the ministry

# of active cases *3850 *1625 *260 *55 *501 *353 *440 *374 1 2 3 yr

Theory-Driven Process Evaluation Application Procedures Working group meetings with key officials at the Ministry of Education to develop an action model Working group meetings with representatives of teachers to develop their version of the action model Synthesized two groups into a combined version for feedback Used mixed methods (site visits, survey, participant observation, focus group meetings, interviews, record checking) to collect implementation data

Action Model as Planned vs. as Implemented Component Plan Actual implementation Target population All drug abusing students Verified through urinalysis Easy to reach students Urinalysis was not controlled Implementers Competent in delivering the intervention Inadequately trained

Action Model (cont) Component Plan Actual implementation Intervention protocol High quality counseling Admonishments, threats, encouragements Service delivery protocol Compulsory individual counseling Lacked plan and objectives

Action Model (cont) Component Plan Actual implementation Implementing Organizations Every School Smaller schools not involved Linking with associate organizations Effective centralized school system Communication gap; mistrust between schools and ministry of education

Action Model (cont) Component Plan Actual implementation Ecological Context Micro Eliminating video game arcades Video game arcades still exist Macro Strong public support Strong public support

Part IV: Advanced Issues Top-down approach and evidence-based intervention

Evidence Based Interventions (EBIs) and the Top-Down Approach EBIs: Interventions proven efficacious by rigorous methods in controlled settings. Rigorous methods usually means randomized controlled trials (RCTs). The top-down approach: 1. Efficacy evaluation (EBIs): Providing strongest evidence of effectuality of an intervention (Maximizing internal validity) 2. Effectiveness evaluation: Providing evidence that the effectuality is transferable to the real-world (external validity) 3. Dissemination

Limitations of the EBIs: 1. 1. EBIs are not necessarily to be effective in the real world. 2. EBIs are not relevant to real-world operations. 3. EBIs do not adequately address issues and interests of stakeholders. 4. EBIs Can be implemented by stakeholders with high fidelity in the real-world context.

Limitation #4: Difficulties in implementing EBIs in the real world National Cooperative Inner-City Asthma Study (NCICAS): Trained master s level social workers to provide families asthma and psychosocial counseling. NCICAS had features of an efficacy evaluation such as: -- monetary and child care incentives --highly committed counselors, --food/refreshments during counseling, --frequent contacts with participants, --counseling sessions were held at regular hours, etc.

Limitation #4: Difficulties in implementing EBI in the real world (continued) The Inner-City Asthma Intervention (ICAI): Implementing NCICA as an intervention in the real-world. Difficulties in delivering the exact NCICAS in the real world: Many adaptations and changes. -Were difficulties to contact and meet with families -Held sessions in evenings or weekends -Provided no monetary and child care incentives -Provided no food/refreshments - Had difficulties in retaining social workers Only 25% of the children completed the intervention

PROGRAM THEORY Action Model Implementing organizations Implementers Associate organizations and community partners Ecological context Intervention and service delivery protocols Target populations Change Model Intervention Determinants Outcomes

Integrative Validity Model Effectual validity : Evidence on an intervention s effectuality Viable validity: Evidence on an intervention s viability Transferable validity: Evidence on transferability of an intervention s effectiveness and /or viability * The model is an expansion of the distinction of internal and external validity by Campbell and Stanley s (1963)

An Alternative: Integrative Validity Model and Bottom-Up Approach (Continued) Concept of Viability Components: Practical, suitable, affordable, evaluable, and helpful.

An Alternative: Integrative Validity Model and Bottom-Up Approach (Continued) Viability Evaluation Assess the extent to which an intervention program is viable in the real world (e.g., practical, suitable, affordable, evaluable, helpful) Methodology: Mixed methods (e.g., pretestposttest, interviews, focus groups, survey)

The Bottom-Up Approach Start with addressing viable validity (viable evaluation), optimize effectual validity and transferable validity (effectiveness evaluation), then maximize effectual validity (efficacy evaluation) Only viable interventions are worthy of effectiveness evaluation Only those interventions that are viable, effective, and capable of generalization are worthy of efficacy evaluation

Top-Down Approach Efficacy Evaluation Dissemination Efficacy Evaluation Effectiveness Evaluation Effectiveness Evaluation Dissemination Viability Evaluation Bottom-Up Approach

Exercise 2: What are the pros and cons of the topdown approach and bottom-up approach? Top-down approach Pros Cons Bottom-up approach Pros Cons

References Chen, H.T. 2005. Practical Program Evaluation: assessing and improving program planning, implementation, and effectiveness. Sage. Chen, H.T. 1990. Theory-Driven Evaluations. Sage.

References Chen HT. 2010. The bottom-up approach to integrative validity: a new perspective for program evaluation. Evaluation and Program Planning 33(3): 205 14. Chen HT, Donaldson S, Mark M, (Eds.) Advancing Validity in Outcome Evaluation: Theory and Practice. New Directions for Evaluation (forthcoming). Chen HT and Garbe, P, Assessing program outcomes from the bottom-up approach: An innovative perspective to outcome evaluation, in Chen HT, Donaldson S, Mark M, (Eds.) Advancing Validity in Outcome Evaluation: Theory and Practice. New Directions for Evaluation (forthcoming).