Internationalization. Faculty. Teaching. Quality Management. Research. Professionalization

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Internationalization Faculty Teaching Quality Management Research Professionalization 1 Bremen, Sept 19, 2016, Internat. Symposium

Background: QM in SRP2 2 Bremen, Sept 19, 2016, Internat. Symposium

Why QM? Globalization, Internationalization, Regional Integration Mobility requires mutual recognition of qualifications Mutual recognition of qualifications requires a common understanding of higher education and the quality of its output. QM has become the hallmark of the regional integration of higher education system. The Inter-University Council for East Africa (IUCEA), DAAD 2010: A Road Map to Quality, Handbook for Quality Assurance in Higher Education http://www.iucea.org 3 Bremen, Sept 19, 2016, Internat. Symposium

What is Quality? No general consensus University: multiple product system and multi-client system (many products and many stakeholders) Quality is context bound Do we offer the stakeholder what we promise to offer? Internationalization All universities play a role on the international stage: institutions have to meet agreed international standards 4 Bremen, Sept 19, 2016, Internat. Symposium

QM: assessment, assurance Appropriate and effective Quality Assessment for monitoring Higher Education Convince stakeholders that the utmost best is done to prepare young people to fit in their communities and to lead productive lives. Internal QA: Class, Course, Department, Faculty, University External QA: accreditation agency, University Council, Ministry, Ranking by (inter-)national agencies 5 Bremen, Sept 19, 2016, Internat. Symposium

QM: assessment, assurance QM requires regular review of achievements evaluation critical, fair, respectful, constructive We do a self-assessment (internal QA) 6 Bremen, Sept 19, 2016, Internat. Symposium

LOOKING FOR QUALITY three basic questions through a self-assessment 1. Are we doing the right things? Checking our goals and aims 2. Are we doing the right things in the right way? Are we in control of the process to achieve our goals and aims? 3. Do we achieve our goals? Checking our outcomes 7 Bremen, Sept 19, 2016, Internat. Symposium

WHAT IS SELF-ASSESSMENT? Critical self analysis of programs, capacities, services and formulating recommendations for improvement Self assessment is a process that is used to discover quality Its seen as a process of critically reviewing the quality of one s own performance and provision for the purpose of continuous improvement Identify strengths and weaknesses (SWOT) 8 Bremen, Sept 19, 2016, Internat. Symposium

What self-assessment is NOT about It is not for finding fault It is not aimed at reward and punishment 9 Bremen, Sept 19, 2016, Internat. Symposium

STUDENT EVALUATION Students are the first to judge the quality of teaching and learning. They experience the delivery method. They have an opinion about the facilities. The department makes use of student evaluation on a regular basis Student evaluation is used for quality improvement The department provides the students with feedback on what is done with the outcomes of the evaluation. 10 Bremen, Sept 19, 2016, Internat. Symposium

THE ACHIEVEMENTS: THE GRADUATES Is the average standard of our graduate satisfactory? Employability: Do our graduates easily get jobs? Are the jobs that the graduates get in accordance with the level of graduation? Have any changes been signaled in the labor market prospects of graduates over the last few years? What are the prospects? PASS RATES AND DROP OUT RATES 11 Bremen, Sept 19, 2016, Internat. Symposium 11

THE SELF-ASSESSMENT REPORT (SAR) Basic information for the external expert team that will come and assess the quality of the program. Basic document for the faculty/department for the formulation of an action plan or quality plan for the coming years, The content of the SAR follows the lines of the cells of the QA model 12 Bremen, Sept 19, 2016, Internat. Symposium

SWOT: Strengths, weaknesses, opprtunities, threats Summary of strengths Summarise the points that the department considers to be its strengths and mark the points that you are proud of. Summary of weaknesses Indicate which points the department considers to be weak and in need of improvement. What you are going to do about this? 13 Bremen, Sept 19, 2016, Internat. Symposium

It s for them we work

Acknowledgements Prof. Mike Kuria, Director of Quality Assurance, Daystar University, Nairobi, Kenya Prof. Michael Mawa, Director of Quality Assurance, Nkumba University, Entebbe, Uganda Thank you Support by DAAD from funds of BMZ 15 Bremen, Sept 19, 2016, Internat. Symposium

Ranking of young universities, founded after 1965, QS Quacquarelli Symonds Objective: Comparability, visibility of performance in teaching, research, tradition (profile) Outcome, benefit: Raise global reputation of institution in research, teaching and internationalisation Criteria: judgement by international scientific community (40%) quality of teaching (20%) citations (20%) reputation of scientists (10%) internationality of students (5%), internationality of scientists (5%) 16 Bremen, Sept 19, 2016, Internat. Symposium

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