Dining Services Vision & All-Inclusive Meal Plans

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Dining Services Vision & All-Inclusive Meal Plans A new dining experience that will satisfy the food and nutrition needs of students, enhance the student experience, and make the University of Alberta a leader in Food Services. We want our dining program to become a key factor in residence recruitment and retention. The All-Inclusive plan will help us achieve our vision by focusing on 4 key factors: Quality & Variety Value Community Health, Wellness & Sustainability

Value Plan Details Benchmarking with other institutions $6000 $5500 $5000 $4500 $4000 Flex Dollars Dining Dollars $3500 Unlimited Hot Two MealPlanFlex $3000 Access Lister Market PLH. Lunches In CAB. Levels 7 days 5 days $300 for SUB, CAB, Starbucks & more. $2500 $2000 $1000 $1000 $500 $0 Value Comparison U of Manitoba U of Saskatchewan Wilfrid Laurier U (7 day) Wilfrid Laurier U (5 day) Victoria College Laurentian Carleton U U of Ottawa (5day) U of Ottawa (7day) UAlberta PLH 2017-18 UAlberta 2018-19 (5day) UAlberta 2018-19 (7day) Benefits of All-Inclusive Dining Limited food $20.37/day Unlimited food $20.57/day More healthy options Greater variety Longer operating hours Less focus on budgeting No top-ups Engage & connect Customizable options Eat as much or as little as you wish Come as often as you want

Quality & Variety Why is there more variety & diversity in an All-Inclusive menu? More predictable volumes Better planning for service Accurate production schedules for food & labour Efficient planning = more food stations Feedback from current Lister Hall & Peter Lougheed Hall residents: More stations = Menu rotation, diversity, variety Can the Lister Market please be similar to this in terms of food variety and flavour? The staff in here are amazing! They are like a family already to me because they are very friendly and approachable. We have the best, literally the best food, service, and dining environment on campus. If you could make lister like this, I would love to eat at the mar or the caf... Menu diversity accommodates nutrition needs vegan, GF, religious/cultural needs, etc. Customize meals mix & match, pick from multiple stations, double/half portions Everything is excellent!! It's like living in a hotel, I feel so lucky to have such a great variety of food prepared every day... Sample Menu Station Kettle Classic Mediterranean On the rye Vegan bar Grill (Halal) All-day breakfast Comfort zone Grill Pan-Asia Boulangerie Thursday All Day Chicken and brown rice. Veg. Three bean chili Broccoli and Cheese Tortellini veg. salad Cheese pizza Pepperoni pizza Taco pizza Traditional BLT Alfredo chicken brushetta Chilean stew Thai veg. stir fry Veg. barley casserole Hoisin sriracha tofu Tandoori chicken Indian spiced yogurt potatoes Chicken burger Boiled egg Breakfast egg blend Omelet, mushroom and Swiss French toast Turkey patty Raven s potatoes Cabbage rolls Brown rice Veg. medley Chili dog Black bean veg. taco Pecan claffoutie

Community Transform the dining hall into a central gathering place Make eating social & reduce isolated dorm room meals Come for the food, stay for the company Interactive food demonstrations & events Extended Hours Current hours New hours Mon-Thurs: 7:00am - 10:00pm Mon-Sun: 7:00am - 10:00pm Fri: 7:00am - 8:00pm Sat-Sun: 8:00am - 8:00pm

Health, Wellness & Sustainability Goodbye... Hello... Budgeting stress Food security: plenty of nutritious food is always available Grocery shopping Price certainty from the moment you move in Meal planning Reduced packaging Washing dishes Reduced food waste Easy to meet your personal health goals

MealPlanFlex Your Meal Plan includes $300 MealPlanFlex funds to be spent on snacks and meals around campus including: SUB Food Court, CAB, ETLC, ECHA, Engrained, CCIS, Cameron Library and other Dining Services locations (see map). Based on your survey feedback, we could offer additional MealPlanFlex locations in HUB Mall. Possible additional HUB locations: A&W Feta & Olives New York Fries Beez Ho Ho Chinese Food Savoy s Express Burrito Libre International Fare Subway Chosun Korean Food Jacket Potato Man Teapsy EDO Japan La Pasta

Feedback In response to student feedback, the All-Inclusive Meal Plan for 2018-19 has already undergone several important changes. See the infographic for a brief summary of changes to the plan since 2014. Lister Meal Plan Consultation The All-Inclusive Meal Plan proposal for Lister has evolved in response to student feedback since it was first introduced in 2015. All rates are subject to approval through the UAlberta governance process Levels More choices please! 2015 2017 I go home on weekends. 1 Unlimited access, 1 One level What about light eaters? 2 Unlimited access 5-day access Locations 2015 2016 2017 How will we use your feedback? Continuum of student participation Stages of student Information Sharing Consultation Active participation Lister CAB Peter Lougheed Hall participation Inform Consult Engage Collaborate Empower Hours Intentions Purpose for student participation To build awareness To share information with students about issues that may To build knowledge Gathering information, testing ideas or concepts by providing To build commitment Involving students in the development of solutions To build ownership Sharing decision making by partnering with students in To build responsibly Delegating decision making wherein students have 2015 7:30am 9:00pm I need more time before my 8am class. I take night classes until 9pm. 2017 7:00am 10:00pm I need study fuel. extended hours + during exams affect them information and obtaining throughout the process to ensure aspects of decision making, responsibility for the decision. feedback on alternatives and/or analysis of proposed decisions. that relevant concerns and aspirations are understood and including the development of alternatives and/or Lunches considered. recommendations. Student participation commitment To keep students informed - about the project, the decision making process, the larger scope, and the ongoing developments. To keep students informed, to listen, acknowledge concerns and aspirations, and provide feedback on how students input influenced the decision. To work with students to ensure that their concerns and aspirations are reflected in alternatives developed and provide feedback on how student To look to students for advice and innovation in formulating solutions and incorporate students advice and/or recommendations into the To implement what the participants decide. 1 2 2015 Lister Market Boxed lunch pick-up at Lister before class I need a hot meal. I need a central location. I want it to be fresh. 1 2 3 4 2017 Lister Market Boxed lunches Central hot lunch location (CAB) Peter Lougheed Hall input influenced the decision. decisions to the maximum extent possible bit.ly/mealplangovernance2017 Responsibility or accountability of the decision maker Provide complete, objective, reliable, timely and easy to access information Define the goals and processes, clearly state the purpose and scope of the exercise, and articulate the decision-maker s commitment to the utilization of student input. Facilitate an effective process by providing time, information, and flexibility for consultation, and by clarifying the process for integrating decision into the larger context. Based on your feedback today, we will continue to fine-tune operational details of the meal plan. Thank you for helping us ensure that we offer the best possible plan to Lister residents.

Focus Groups Interested in joining a focus group? Get a free meal at Peter Lougheed Hall! January 16: 3:00-5:00pm 5:00-7:00pm January 17: 5:00-7:00pm 7:00-9:00pm January 18: 3:00-5:00pm