240EI032 - Human Resources Management

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Coordinating unit: Teaching unit: Academic year: Degree: ECTS credits: 2017 295 - EEBE - Barcelona East School of Engineering 732 - OE - Department of Management MASTER'S DEGREE IN MATERIALS SCIENCE AND ENGINEERING (Syllabus 2014). (Teaching unit Compulsory) MASTER'S DEGREE IN CHEMICAL ENGINEERING (Syllabus 2012). (Teaching unit Compulsory) MASTER'S DEGREE IN MATERIALS SCIENCE AND ENGINEERING (Syllabus 2014). (Teaching unit Compulsory) MASTER'S DEGREE IN CHEMICAL ENGINEERING (Syllabus 2012). (Teaching unit Compulsory) 3 Teaching languages: Catalan, Spanish Teaching staff Coordinator: JESUS JORCANO MOLINS Degree competences to which the subject contributes Specific: CEMCEM-10. (ENG) Dirigir i gestionar l'organització del treball i els recursos humans aplicant criteris de seguretat industrial, gestió de la qualitat, prevenció de riscos laborals, sostenibilitat i gestió mediambiental Transversal: 01 EIN N3. ENTREPRENEURSHIP AND INNOVATION - Level 3. Using knowledge and strategic skills to set up and manage projects. Applying systemic solutions to complex problems. Devising and managing innovation in organizations. 05 TEQ N3. TEAMWORK - Level 3. Managing and making work groups effective. Resolving possible conflicts, valuing working with others, assessing the effectiveness of a team and presenting the final results. Teaching methodology This course follows a teaching methodology focused on students' active learning. The 2h lesson/week is going to combine theory and practice (participative dynamics, resolution of cases in groups, debates, etc.). Some classes will have associated a pre-class work (usually, some readings or preparation of case studies) Learning objectives of the subject At the end of the course students should be able to: 1. To explain the importance of managing people in organizations and to understand the managers? role in this function. 2. To know the main managerial abilities. 3. To understand how to manage teams, to distinguish between teams and groups, and to identify the crucial processes in their management. 4. To define leadership, and distinguish between leader and boss. To identify a leader and understand his/her sources of power. To understand the different managerial styles. 5. To communicate in an effective way and to do an active listening. To know certain techniques to communicate in a proper way. 6. To define the concept of work motivation and to understand the main strategies to motivate the employees. 7. To understand the concept of emotional intelligence (self-knowledge, self-control, and self-motivation) and social intelligence (trust in the group, active listening, share of experience, etc.) 8. To manage time in a proper way 1 / 8

Study load Total learning time: 75h Hours large group: 18h 24.00% Hours medium group: 0h 0.00% Hours small group: 9h 12.00% Guided activities: 0h 0.00% Self study: 48h 64.00% 2 / 8

Content 1. Introduction to strategic people management Learning time: 6h Theory classes: 2h Self study : 4h The importance of the people in the current organizations. Hot topics and trends in people management. Which is the role of managers when talking about managing people? What is meant by 'managerial abilities'? 1 1,2 2. Managerial secrets: Knowing to listen and to communicate Learning time: 13h 20m Practical classes: 5h Self study : 8h 20m Managers as knowledge managers. Active listening: concept and strategies. To communicate in an effective way. All 5 3. Managerial secrets: Time management Learning time: 5h 20m Practical classes: 2h Self study : 3h 20m Time management. Priority or urgency? Thiefs of time. All 2, 8 3 / 8

4. Managerial secrets: Teamwork Learning time: 15h 20m Practical classes: 6h 40m Self study : 8h 40m Teams vs Groups within the organization. Managing diversity. Recruitment and selection: key processes. 3 3, 5 5. Managerial secrets: To lead Learning time: 21h 40m Practical classes: 8h 20m Self study : 13h 20m Leader vs Manager. Power vs. Authority. Managerial styles and behaviors. Time management. Conflict management and negotiation. 4 4, 5, 7 7. Managerial secrets: To motivate Learning time: 13h 20m Theory classes: 5h Self study : 8h 20m Work motivation: what is it? Why are some employees more motivated than others? How can a manager motivate? How important is motivation? 5 6, 5 4 / 8

Planning of activities SET OF ACTIVITIES 1 Hours: 4h Theory classes: 4h Different dynamics that will help to fix the concepts learned during the first lesson. The formulation of the exercices/practices are going to be given during the class and/or uploaded in ATENEA. 1, 2, 5 SET OF ACTIVITIES 2 Hours: 4h Theory classes: 4h Different activities, readings and case studies that will help the students to understand the hot topics of people management. The formulation of the exercices/practices or readings are going to be given during the class and/or uploaded in ATENEA. 1,2,5 SET OF ACTIVITIES 3 Hours: 6h Theory classes: 6h Study cases, lectures and exercices that will help to understand teamwork within the organization. Also, they will help to improve students? teamwork competency. The formulation of the exercices/practices or readings are going to be given during the class and/or uploaded in ATENEA. 3, 5 SET OF ACTIVITIES 4 Hours: 6h 40m Theory classes: 6h 40m Cases and different dynamics that will help to understand the complexity of the leading function. Some managerial skills (such as: leadership, time management, negotiation) are going to be developed. The formulation of the exercices/practices are going to be given during the class and/or uploaded in ATENEA. 5 / 8

4, 5 SET OF ACTIVITIES 5 Hours: 4h Theory classes: 4h Case studies and dynamics that will help to understand the concept of work motivation and how to develop it. The formulation of the exercices/practices are going to be given during the class and/or uploaded in ATENEA. 5, 6, 7 INDIVIDUAL PROJECT Hours: 6h Theory classes: 6h The regulations for this project are going to be explained the first day at class. The guidelines and requirements for this Project are going to be published in ATENEA. 9, 10 FINAL EXAMEN Hours: 2h Theory classes: 2h Explicit guidelines about the exam are going to be explained at class. Descriptions of the assignments due and their relation to the assessment: The exam document with the solutions proposed by the student. All 6 / 8

Qualification system FINAL GRADE = 0.2*A + 0.35*P + 0.45*FE A = Presentation of an academic article. P = Two different activities are going to be assessed. More information about this is going to be told at class or in ATENEA. FE= Grade obtained at the final exam. If the student fails the course, the qualification of the "second final exam" (i.e., reassessment) will replace the mark of their final exam. It is compulsory to take the ordinary exam in order to be able to opt for this second final exam. Regulations for carrying out activities It is not allowed to bring to the examination any class of lecture notes, books, or any other reference material. 7 / 8

Bibliography Basic: Robbins, Stephen P. ; DeCenzo, David A. ; Coulter, Mary. Fundamentals of management : essential concepts and applications. 9th edition. Harlow: Pearson Education Limited, 2015. ISBN 9781292056548. Robbins, STephen P. ; Judge, T.. Introducción al comportamiento organizativo. 10a ed. Madrid: Prentice Hall, 2010. ISBN 9788483226568. Colquitt, J. A. ; Lepine, J. A. ; Wesson, M. J. Organizational Behavior. 4th ed. New York: McGrawHill, 2015. ISBN 9781259252204. HBR's 10 must reads on communication. Boston: Harvard Business Review Press, 2013. ISBN 9781422189863. Harvard Business Review Press. HBR's 10 must reads on leadership. Boston: Harvard Business Review Press, 2011. ISBN 9781422157978. HBR's 10 must reads on teams. Boston: Harvard Business Review Press, 2013. ISBN 9781422189870. HBR's 10 must reads on collaboration. Boston: Harvard Business Review Press, 2013. ISBN 9781422190128. HBR's 10 must reads on emotional intelligence. Boston: Harvard Business Review Press, 2015. ISBN 9781633690196. Hartley, Peter ; Chatterton, Peter. Business communication : Rethinking your professional practice for the post-digital age. 2ª. Oxonorc: Routledge, 2015. ISBN 9780415640282. Complementary: Ober, Scott. Fundamentals of contemporary business communication. 2nd ed. Boston: Houghton Mifflin Company, 2007. ISBN 9780618645176. Boselie, Paul. Strategic human resource management : a balanced approach. 2nd ed. London: McGrawHill, 2014. ISBN 97800771145620. Munduate, Lourdes ; Medina, F. J. (coord.). Gestión del conflicto, negociación y mediación. Madrid: Pirámide, 2005. ISBN 9788436819243. Costa Cabanillas, M. ; López Méndez, E. Los Secretos de la dirección : liderar y fortalecer personas y equipos. 3a ed. Madrid: Pirámide, 2009. ISBN 9788436822663. Dowling, Peter J. ; Festing, M. ; Engle, A. D. International Human Resource Management. 6th ed. Hampshire: Cengage Learning, 2013. ISBN 9781408032091. Shriberg, D. ; Dhriberg, A.. Practicing leadership. 4th ed. Hoboken: John Wiley & Sons, Inc., 2010. ISBN 9780470086988. Boxall, P. ; Purcell, J.. Strategy and human resource management. 3rd ed. Houndmills: Palgrave Macmillan, 2011. ISBN 9780230579354. Tomalin, Barry. Key Business Skills. London: Collins, 2012. ISBN 9780007488797. HBR's 10 Must Reads : The Definitive Management Ideas of the Year from Harvard Business Review. Boston: Harvard Business Review Press, 2015. ISBN 9781633690219. HBR's 10 Must Reads on Managing Yourself. Boston: Harvard Business Review Press, 2011. ISBN 9781422157992. Daniels, Hunter... [et al.]. Business communication. Cape Town: Oxford University Press, 2014. ISBN 9780195995268. 8 / 8