LOIS M. WARNER (REDMAN-SIMMONS) CURRICULUM VITAE

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OFFICE John Jay College of Criminal Justice Department of Public Management 445 West 59th Street 3418.1N New York, NY 10019 Tel. 646-557-4720 E-mail: lredman-simmons@jjay.cuny.edu LOIS M. WARNER (REDMAN-SIMMONS) CURRICULUM VITAE EDUCATION 2007 Doctor of Philosophy, Public Administration Rutgers, The State University of New Jersey, School of Public Affairs and Administration, Newark Dissertation: Graduate Students Attraction to Government Public Service Professions (Public Service Motivation, Organizational Culture, Socialization, and Vocational Psychology) Advisor: Professor Marc Holzer 2002 M.A. Diplomacy and International Relations The Whitehead School of Diplomacy and International Relations, Seton Hall University, South Orange, New Jersey Capstone: Foreign Direct Investment and Economic Growth in Eleven Latin American Countries, 1990-1999. Advisor: Dr. Assefaw Bariagaber 2002 M.S. International Business W. Paul Stillman School of Business, Seton Hall University, South Orange, New Jersey Concentration: International Marketing Capstone: Market Development Plan for Chile 1999 B.A. Hon. English Faculty of Humanities, University of the West Indies, Campus at Cave Hill, Barbados Concentration: Social Sciences Capstone Research: Political Rhetoric. A Review of Speeches by Errol Barrow, Prime Minister of Barbados Advisor: Dr. Curwen Best

2 Certification 2013 Preparation for Teaching Online, CUNY 2010 Creating Collaborative Solutions, Harvard Kennedy School of Government, Boston, MA 2000 Trade Promotion, Malta Export Trading Corporation, Valetta, Malta 1994 Auditing of Internal Quality Systems, Stebbing and Partners International, London 1994 Quantitative Managerial Decision Making, Barbados Institute of Management and Productivity 1989 Middle Management, Ministry of the Civil Service, Barbados COMPUTER COMPETENCE 17 years computer use and office software packages (MS Word, Publisher, PowerPoint, Excel, Word Perfect, Statistical Package for the Social Sciences, etc.) 5 years Blackboard Education Software use in course delivery; 2 years database management; 13 years web-based research AWARDS 2006-2007 Dissertation Fellowship Graduate School, Rutgers, The State University of New Jersey 2005 Award for Excellent Work as a Graduate Research Assistant, Graduate School, Rutgers, The State University of New Jersey, Newark 2002-2006 Graduate Fellowship School of Public Affairs and Administration, Rutgers, The State University of New Jersey, Newark 2001-2002 Graduate Fellowship W. Paul Stillman School of Business, Seton Hall University, South Orange, New Jersey 2

3 ACADEMIC POSITIONS Fall 2013 - Substitute Associate Professor, Department of Public Management, John Jay College of Criminal Justice, City University of New York 2009 2013 Adjunct/Substitute Assistant Professor, Department of Public Management, John Jay College of Criminal Justice, City University of New York 2008-2009 Adjunct Assistant Professor, Public Administration Institute, Fairleigh Dickinson University, Teaneck, New Jersey 2008-2009 Part-time Online Instructor, School of Public Affairs and Administration, Rutgers, The State University of New Jersey, Newark 2007-2009 Substitute Assistant Professor, Department of Public Management, John Jay College of Criminal Justice, City University of New York 2007 Adjunct Assistant Professor, School of Public Affairs and Administration, Rutgers, The State University of New Jersey, Newark 2006 Senior Research Associate Dr. Frank Thompson, Visiting Professor, School of Public Affairs and Administration, Rutgers, The State University of New Jersey, Newark Research: Government Agencies, Web-based Research - Medicaid Waivers 2004-2006 Senior Research Associate Dean. Marc Holzer, Dean and Board of Governors Professor of Public Affairs and Administration, School of Public Affairs and Administration, Rutgers, The State University of New Jersey, Newark Research: Twentieth Century Urban Revitalization Policy 2002-2004 Research Associate The Joseph C. Cornwall Center for Metropolitan Studies, Rutgers, The State University of New Jersey, Newark Research: Archival Documents Twentieth Century Urban Revitalization Policy 3

2001-2002 Graduate Assistant W. Paul Stillman School of Business, Seton Hall University, South Orange, New Jersey Responsibility: Faculty Monthly Newsletter 4 GRADUATE COURSES TAUGHT Policy Analysis Organization Theory and Management Administrative Politics Research Methods Human Resource Management Nonprofit Human Resource Management Public Performance Measurement (online) Theory and Practice of Nonprofit Management Organization Performance Management Public Financial Management Introduction to Financing Terrorism TEACHING AND RESEARCH INTERESTS Teaching Courses in public administration including public policy planning and analysis, organizational behavior and theory, performance management, international relations, development management, human resources management, and research methods Research Research pertaining to public service motivation; innovation in public sector reform; public participation in development management, comparative public policy; preventing corruption in public organizations; and urban revitalization policy PUBLICATIONS 2010 Compendium of Good Practices and Innovations in Public Governance: United Nations Public Service Awards Winners and Finalists (2010) with Adriana Alberti. United Nations Department of Economics and Social Affairs 2009 Compendium of Good Practices and Innovations in Public Governance: United Nations Public Service Awards Winners and Finalists (2009) with Adriana Alberti. United Nations Department of Economics and Social Affairs 2009 Contributor to The World Public Sector Report, (2009) Preparation of References, United Nations Department of Economics and Social Affairs 4

2008 Attraction to Government Public Service Professions: Predicting that Career Decision, with Marc Holzer. VDM-Academic Publishing House. Beau-Bassin: Mauritius 2005 Reinventing Newark, with Marc Holzer and Elizabeth Strom. National Center for Public Productivity, School of Public Affairs and Administration, Rutgers, The State University of New Jersey, Newark 2006 Contributor to- Research and Information Resources for Public Administration. Edited by Marc Holzer, Audrey Redding-Raines and Wenxuan Yu. National Center for Public Productivity, School of Public Affairs and Administration, Rutgers, The State University of New Jersey, Newark Unpublished Independent Studies 2006 Public Administration and Urban Heritage 2005 Government Funding Policy for the Arts 2005 The City and Life Long Learning 2002 US Foreign Direct Investment and Economic Growth1991 to 2000 Articles in Non-scholarly Print (Magazines, Newsletters, Non-scholarly Journals, etc.) 2013 Concept Paper on e-participation 2012 Contribution to UNDESA, DPADP Divisional submission to the Commonwealth Finance Ministers Report 2010 "Promoting whole-of-government public service delivery through e-government" Engaging Citizens to Enhance Accountability and Prevent Corruption in Developed and Developing Countries 1 and 2 are posted on the United Nations Public Administration Network knowledge base www.unpan.org Selected Reports (In house Agencies) 2011 Report on the Ministerial Meeting, United Nations Public Service Awards Forum, Dar es Salaam, Tanzania 5 5

6 2011 Report on the Special Meeting for Public Service Awards Coordinators, United Nations Public Service Awards Forum, Dar es Salaam, Tanzania 2011 Dar es Salaam Communiqué. This document is the result of consensuses reached at the parallel workshops held during the forum, and consultation with senior public officials. Scholarly Technological Products 2013 Online course for promoting professionalism among African human resources managers- In progress for United Nations Department of Economic and Social Affairs, Division for Public Administration and Development Management 2013 Annotated outline for online course in Preventing Corruption through Citizen Engagement for United Nations Department of Economic and Social Affairs, Division for Public Administration and Development Management 2013 Self- assessment Questionnaire for agency readiness for citizen engagement (CESAQ) for United Nations Department of Economic and Social Affairs, Division for Public Administration and Development Management 2011 Webpage for Community of Practice for Coordinators of Public Service Awards Programs - for United Nations Department of Economic and Social Affairs, Division for Public Administration and Development Management PRESENTATIONS 2013 New York as a Learning City Faculty Development Day, John Jay College of Criminal Justice, City University of New York, August 27 2012 The role of United Nations Public Administration Country Studies Research in Public Administration Presented at the Division for Public Administration and Development Management Divisional Substantive Training, December10-12 2012 Trust-building initiatives in government reform. Presented at the 6 th SINO-US Conference on Public Administration, Beijing, China. Paper co-authored with Haiyan Qian 2010 Promoting transparency, accountability and innovation in public service delivery for achieving the millennium development goals (MDGs): How has the United Nations Public Sector Awards me impacted the achievement of the MDGs. United Nations Public Service Day Awards Ceremony and Forum, Barcelona, Spain 6

2009 Bureaucracy vs. the Public Service Ethos: Contemporary Concepts of Public Service, New York State Political Science Association 63 rd Conference, April 2009, New York (Submitted for Peer Review) 2009 Panel - Intergenerational Diversity and Recruitment, Society for Public Administration's 70th Annual Conference, Miami, Florida 2009 Efficient Systems of Assessing Correctional Education, Public Performance Measurement and Reporting Conference, Section - Using performance measurement data for improvement, planning and budgeting, National Center for Public Performance, Rutgers University-Newark 2008 Graduate Students Attraction to Government Public Service Professions, Minnowbrook III Conference, Lake Placid, NY, hosted by the Department of Public Administration, The Maxwell School of Citizenship and Public Affairs Syracuse University 2008 Internationalizing Public Policy Graduate Courses. Department of Public Management, John Jay College of Criminal Justice, CUNY 2007 Graduate Students Attraction to Government Public Service Professions. Department of Public Administration, Baruch College, CUNY 2006 Lessons from Past Exhibitions: Reinventing Newark, Mid-Atlantic Regional Archives Conference and Workshop, Morristown, NJ 2006 Reinventing Newark, Challenges for the Future Discussion, Newark, New Jersey, sponsored by The Urban Studies, the Institute on Ethnicity, Culture and the Modern Experience, and the following departments: Urban Education, Public Administration, Social Work, and Journalism. Rutgers, The State University of New Jersey 2002-2004 Quarterly project reports: Reinventing Newark Newark Community Representatives The Joseph C. Cornwall Center for Metropolitan Studies, Rutgers University, Newark 2002-2004 Quarterly project reports: Reinventing Newark Rutgers Faculty The Joseph C. Cornwall Center for Metropolitan Studies, Rutgers University, Newark 7 7

8 PRACTICIONER EXPERIENCE Program Support and Project Management 2012-2013 Governance and Public Administration Officer, Division for Public Administration and Development Management, United Nations Department of Economic and Social Affairs, July 2012 January 2013 Public Administration Research, Support to Program Management 2011-2012 Governance and Public Administration Officer, Division for Public Administration and Development Management, United Nations Department of Economic and Social Affairs, September 2011 January 2012 Public Administration Research, Office of the Director 2010-2011 Public Administration and Governance Officer, Division for Public Administration and Development Management, United Nations Department of Economic and Social Affairs, November 2010 June 2011 A Public Administration Research and Administrative duties, Office of the Director 2009-2010 Associate Public Administration and Governance Officer, Public Administration Capacity Branch, Division of Public Administration and Development Management, United Nations Department of Economics and Social Affairs Administrator, United Nations Public Service Awards, Support to Program Management 1996-2000 Business Development Officer, Export Promotion. Barbados Investment & Development Corporation (BIDC), Ministry of Trade, Barbados Market research and market development in the Caribbean, North America and Western Europe: designed and implemented export-marketing strategies for cultural products. Provided consultations and workshops on export documentation- BIDC is a quasi-governmental economic development agency responsible for business and industrial development, BIDC also manages 9 industrial estates and a craft village. 1992-1996 Design Adviser, Design Center Barbados Export Promotion Corporation Now merged with BIDC 8

9 1991-1992 Design Adviser, Industrial Development. Barbados Investment & Development Corporation (BIDC), Ministry of Trade, Barbados Design Management. Planned and implemented design awareness s, which comprised lecture presentations and workshops to industry sectors and schools. Planned and implemented traveling exhibitions, to promote the export of visual arts in the USA and England. 1987-1990 Cultural Officer, Curator, National Cultural Foundation (NCF) Ministry of Education and Culture, Barbados Established Art Gallery; initiated research and documentation of National Art Collection; managed art gallery activities, which included curating exhibitions, organizing workshops, developing exhibition literature, sales promotion, and public relations. NCF is a quasi-governmental organization responsible for developing cultural awareness and for promoting the visual, literary and performing arts. Recent Project Management Experience 2010-2012 United Nations Public Administration Network Knowledgebase review, United Nations Public Administration Country Studies Public Administration Knowledgebase 2009-2011 United Nations Public Service Awards me, Awards Ceremony and Forum, Public Administration Capacity Branch, Division of Public Administration and Development Management, United Nations Department of Economics and Social Affairs 2004-2006 Reinventing Newark Exhibit, November 2- December 15, 2005, The Paul Robeson Art Gallery, Rutgers, the State University of New Jersey, Campus at Newark, with Marc Holzer. Funded by the New Jersey Humanities Council in Association with the School of Public Affairs and Administration, Rutgers University, Newark 2004-2005 Reinventing Newark Symposium, November 30 th, 2005, The Dana Room, John Cotton Dana Library, Rutgers, the State University of New Jersey, Campus at Newark, with Marc Holzer. Funded by the New Jersey Humanities Council in Association with the School of Public Affairs and Administration, Rutgers University, Newark 9

2001-2002 Faculty Monthly Newsletter, with Joan Coll, Chair of the Department of Management, W. Paul Stillman School of Business, Seton Hall University, South Orange, NJ - January 2001 to June 2002 INTERNSHIPS 2001 Barbados Permanent Mission to the United Nations, New York June to August US market research for Barbados indigenous products. Report submitted to the Barbados Investment and Development Corporation, Division for Export Promotion 1991 Design Council, London, England, July 1991 Design Center, Copenhagen, Denmark, August 1992 Italian Chamber of Commerce, Venice, Italy, and Ital Design, Turin, Italy, July Received instruction on and exposure to design management techniques- Visited selected companies where design was a major aspect of their strategic planning, to learn of the role of design in capturing and maintaining customer interest. 1987 Museum of Modern Art of Latin America, Washington, D.C., July 1987 Studio Museum of Harlem, Harlem, New York, August 1987 Museum of Fine Art, Boston, Massachusetts, September Increased and expanded knowledge, awareness, and exposure to best practices in art gallery management: from conceptualization and installation of exhibitions to sales, customer relations, and evaluation. PROFESSIONAL ACTIVITIES First Vice-President, Whitehead Alumni Association Executive Committee The Whitehead School of Diplomacy and International Relations, Seton Hall University September 2004 - July 2006 Member of the International Council of Museums (ICOM), 1992 2002 Member of the American Society of Public Administration (ASPA), 2002 present PROFESSIONAL REFERENCES Available on request 10 10