Manage and lead in your organisation Diploma of Leadership and Management (BSB51915) Participants of this qualification may be eligible for training subsidies.* Overview This innovative and flexible management and leadership program is designed to help today s and tomorrow s managers lead and manage in modern organisations. The program focuses on the key management and leadership skills of leading people, building teams, planning, managing performance, leading quality customer service and leading innovation. The program is aimed at meeting the needs of managers in a range of organisational environments and is a must' for current and future managers. Benefits Develop contemporary management and leadership skills to enhance your career Directly improve business practices by using workplace examples in activities and assessments Develop transferable skills, key to all organisational environments Share experiences and knowledge with other participants, potentially building key relationships Learn from experienced facilitators who will share their management expertisee and work closely with you to develop your skills and achieve your qualification Achieve a nationally recognised qualification Provides a pathway to the Advanced Diploma of Leadership and Management. What participants say about this course "The duration was perfect, the workshops were fun and educational and, as always, the food and staff were amazing." "I have found the course invaluable and I'm looking forward to furthering my knowledge using resources recommended by Wisdom."
Skill areas This program will develop your management and leadership skills in four key areas: Leading People Leading Innovation Managing Quality Customer Service Managing Planning And Performance Leading People Leadership in modern organisations Building effective teams Engaging people for enhanced performance Managing team dynamics Leading Innovation Engaging teams in the innovation imperative Applying practical innovation in organisations Systemising innovation for continuous improvement Managing Quality Customer Service Quality customer service in contemporary organisations Setting and maintaining service standards Leading teams to deliver quality customer service Lessons from national and international service leaders Managing Planning and Performance Managing people performance Developing operational plans Leading team planning and performance. 2
ABOUT YOUR TRAINER Marion is a dynamic trainer and facilitator with 15 years experience in supporting people to achieve their development, career or business goals. Marion has 27 years experience in workplace relations and human resource management across a diverse range of industries, both public and private, and 22 years experience in state, territory and federal public service agencies. With her confident, engaging and exacting approach to training and professional development, Marion is a standout designer, developer and facilitator of innovative learning programs. Marion s highly engaging training style ensures she always achieves high quality outcomes for her clients. Qualification Upon successful completion of the program, you will be issued with the Diploma of Leadership Management (BSB51915) Wisdom Learning RTO number 88062. The program has been designed d to meet the needs of a range of organisational environments and includes the following twelve units of competency: BSBLDR501 (core) BSBMGT517 (core) BSBLDR502 (core) BSBWOR502 (core) BSBCUS501 (elective) BSBHRM405 (elective) BSBINN502 (elective) BSBWOR501 (elective) BSBMGT502 (elective) BSBLED501 (elective) BSBLDR503 (elective) BSBMGT516 (elective) Develop and use emotional intelligence Manage operational plan Lead and manage effective workplace relationshipss Lead and manage team effectiveness Manage quality customer service Support the recruitment, selection and induction of staff Build and sustain an innovative work environment Manage personal work priorities and professional development Manage people performance Develop a workplace learning environment Communicate with influence Facilitate continuous improvement Wisdom facilitators will guide you through these units, sharing their expertise and using leading edge methodologies to create a fun and focused learning environment. 3
Wisdom way learning model The Diploma of Leadership Management (BSB51915) program applies accelerated learning techniques using the Wisdom Way Learning Model. Benefits of the model include sharing of knowledge and experience, immediate application of learning and support and assistance from qualified, experienced facilitators. This learning model will provide opportunity for you to: Learn in a friendly, inviting and personalised atmosphere Share knowledge and experience with other professionals Minimise the time out of your workplace Apply course learning immediately in your organisation Be consulted on your progress throughout the course, in a supportive way Learn from facilitators who share their experience, skills and knowledge. Networking & knowledge sharing Learning Groups Learners Workshops Reading & other resources Workplace tasks & activities Workshops: Structured learning sessions that provide the key content of the program. Learning groups: Shorter tutorial type learning sessions led by an expert Wisdom facilitator that provide focus and direction for the program and link the range of learning activities. Coaching: Individual coaching sessions to further develop skills in key skill areas mywisdom: The mywisdom online learning space provides participants with the opportunity to access resources, complete/upload assessment tasks, undertake learning activities, collaborate, reflect and share resources and discuss their learning journey. Networking & knowledge sharing: Participants in the program will enhance learning through sharing knowledge, experience and resources within and outside of learning groups and workshops. Participants will be encouraged and supported to network to augment learning and knowledge sharing and the development of sustainable networks and collaborative professional relationships. 4
Readings & other resources: Participants will be provided with resources that underpin learning and provide the depth and breadth of the program s content. Readings and resources will reflect contemporary theories, models, best practice guidelines and leading practice. Workplace tasks & activities: Participants will undertake a range of practical tasks and activities relevant to modern organisations. These tasks and activities will form the majority of the assessment requirements for the program. Entry requirements This program is suited to current and aspiring managers. Participants will need to have at least two years experience in a workplace but do not need to be experienced managers. The program will develop general management skills and will suit private, public and not for profit sector staff. Recognition for prior learning (RPL) Wisdom offers all prospective learners for the Diploma of Leadership and Management (BSB51915) Recognition of Prior Learning (RPL). RPL is an assessment process that recognises current skills and experience gained from work, life experience, or formal study. The assessment process will involve you collecting evidence against the requirements of each of the units of competency. Your assessor will support you to gather this evidence and will then examine the evidence you provide to prove you have the necessary knowledge and skills for RPL. Your evidence can include Samples of work, projects and materials Third party input from managers and/or peers Written reports Interviews with your assessor. For further details on how you can initiate the RPL process, please call our team on 02 6257 8588. Wisdom learning environment Wisdom s state-of-the art Learning Centre is located at Canberra Airport in the exciting airport precinct and offers a spacious, quality learning environment for a true change from day-to-day business. Take a step back from the daily grind and immerse yourself in a dynamic and stimulating learning environment located in leafy green surroundings. Our rooms are spacious, filled with natural light and equipped with state-of-the art training technology. We pride ourselves in using leading edge methods to create a fun and safe environment for all learners. There is ample parking available and you will get to experience our gourmet catering. Job opportunities This qualification will support participants wanting to work as: Team Leaders and Operational Managers Mid level to Senior Managers. 5
Further learning options Once you achieve this qualification, together with relevant work experience, you can undertake a range of Advanced Diploma level government and management qualifications offered by Wisdom including: Advanced Diploma of Management For further details on how we can develop a tailored learning pathway to achieve your training and education goals please call our team on 02 6257 8588 * Training Subsidies Funding may be available for staff and managers through ACT Government funding initiatives - ACT User Choice funding for the delivery of Australian Apprenticeships. Wisdom is an approved training provider of Australian apprenticeships/traineeships in the ACT. This means employers may be eligible for Government incentives that will subsidise the cost for participants to achieve the Diploma of Leadership Management (BSB51915). Eligible participants will only pay a tuition fee of $650. There are no other fees or charges. Also participants who successfully complete the program and achieve their qualification will be eligible for $300 completion incentive payment from Skills Canberra. Details Investment: $4,450 (GST Free) includes all resources, materials, workshops and catering. Where: The program will be delivered at the Wisdom Learning Centre, Canberra Airport (Note: Participants who are eligible for the ACT Government funding initiatives, detailed above, will only pay $650) Registration Register online at www.wisdomlearning.com.au. To find out more please contact our team on 02 6257 8588 or email info@wisdomlearning.com.au ACPET endorsed quality member Wisdom is an Australian Council for Private Education and Training endorsed quality member and we adhere to the ACPET Code of Ethics which defines our obligations to students, the public and to other providers of education and training services. Copies of this code are available upon request or online here: www.acpet.edu.au/members/codes-of-practice/ethics/ 6
Schedule* Event Date Time Workshop 1 Wednesday 25 October 2017 8:30am - 12:30pm Workshop 2 Wednesday 8 November 2017 8:30am - 12:30pm Learning Group 1 Wednesday 22 November 2017 3:00pm - 5:00pm Workshop 3 Wednesday 6 December 2017 8:30am - 12:30pm Learning and Assessment Workshop Wednesday 7 February 2018 8:30am - 12:30pm Workshop 4 Wednesday 21 February 2018 8:30am - 12:30pm Workshop 5 Wednesday 7 March 2018 8:30am - 12:30pm Learning Group 2 Wednesday 21 March 2018 3:00pm - 5:00pm Individual Coaching (optional) Wednesday 11 April 2018 8:30am - 4:30pm Workshop 6 Wednesday 2 May 2018 8:30am - 12:30pm Workshop 7 Wednesday 16 May 2018 8:30am - 12:30pm Learning and Assessment Workshop Wednesday 30 May 2018 8:30am - 12:30pm Workshop 8 Wednesday 20 June 2018 8:30am - 12:30pm Learning Group 3 Wednesday 4 July 2018 3:00pm - 5:00pm Learning and Assessment Workshop Wednesday 18 July 2018 8:30am - 12:30pm Workshop 9 Wednesday 1 August 2018 8:30am - 12:30pm Workshop 10 Wednesday 15 August 2018 8:30am - 12:30pm Assessment Day Wednesday 29 August 2018 8:30am - 4:30pm *please note this schedule is subject to change. 7
Wisdom Learning Pty Ltd 1/49 Laverton Ave, Canberra Airport ACT 2609 P: 02 6257 8588 F:02 6257 8744 info@wisdomlearning.com.au www.wisdomlearning.com.au