SYLLABUS BANA 3000, Operations Management, Fall 2014 Sections 1,2,3. Call #33501, 33513, 33515. Meets Tuesday & Thursday Instructor: M.D. Harper, Ph.D. Material: Find course material on Canvas and at website: [ www.mdharperom.wordpress.com ] Submission: Submit answers to homework assignments only through Canvas. Office Hours: Tuesday & Thursday, before and after class. Business School Building Office 4205. I will be unavailable some days due to meetings. I will only respond to email if considered an emergency. Email is not intended to be used for questions about the material. My email address for emergencies is: [ Michael.D.Harper@ucdenver.edu ] Grading: Percentage Grade Description Grade Measures 90 to 100 A Excellent 3 Homework Assignments = 90 points 80 to 89 B Good 3 Exams = 180 points 70 to 79 C Competent 1 Final Exam = 90 points 60 to 69 D Below Average Total Points = 360 points 0 to 59 F Failing General Policies: Grades based solely on grade measure performance. Grades are not negotiated. No Curves. No Extra Credit. No Adds. No Drops. No Incomplete Grades. Normal rounding conventions are used. No work accepted after last submission day. Tentative Schedule: # Tuesday Thursday Due* Points Cum. Points Topics 1 Aug 19 Aug 21 1. Introduction. 2 Aug 26 Aug 28^ 2. Forecasting 3 Sep 2 Sep 4 3. Linear Programming 4 Sep 9 Sep 11 H1* 30 30 4. Aggregate Planning. 5 Sep 16 Sep 18 5. Inventory Control & Theory. 6 Sep 23 Sep 25^ E1* 60 90 ---Exam#1 --- Topics 1-3 7 Sep 30 Oct 2 6. MRP&ABC 8 Oct 7 Oct 9 H2* 30 120 7. Scheduling & Logistics 9 Oct 14 Oct 16 8. Project Management. 10 Oct 21 Oct 23 E2* 60 180 ---Exam#2 --- Topics 4-6 11 Oct 28 Oct 30^ 9. SPC & Statistical Quality Control 12 Nov 4 Nov 6 H3* 30 210 10. Quality Management. 13 Nov 11 Nov 13 11. Topics in Operations. 14 Nov 18 Nov 20 E3* 60 270 ---Exam#3 --- Topics 7-10 15 Nov 25 Nov 27 - - - - Fall Break No Classes 16 Dec 2 Dec 4^ Review 17 Dec 9 Dec 11 F** 90 360 ---Final--- Topics 1-11 *Homework due on Thursday and exams given on Thursday. **Last submission day is December 8, 2014. Homework is not accepted or make-up exams are not scheduled after the last submission day. ^I have a meeting commitment. Special instructions will be made for each session. Page 1 of 8
Course Description. BANA 3000. Operations Management. Introduces the concepts and methods commonly used in manufacturing and service operations. Topics include aggregate planning, inventory control, scheduling, quality control, and linear programming. This is a business core course. Therefore a grade of a C or better must be earned to satisfy Business graduation requirements. Semester Hours: 3. When Offered: Fall, Spring, Summer. Prerequisite: ACCT 2200, BANA 2010, and MATH 1080. It is important to take this course junior year. Course Material. Required (Should be purchased before first day of course): Red Book, Operations Management, 2013 Edition, M.D. Harper, Ph.D. ISBN: 978-0-982-2980-2-2. The Red Book is available only at the bookstore. Required (Should wait to purchase after first day of course): Operations Management, R.D. Reid and N.R. Sanders, 4 th Edition, Wiley. This is an online text with online learning material called WileyPlus available at: http://edugen.wileyplus.com/edugen/class/cls399879/ You have three options to acquire this material. Option 1. Purchase the online WileyPlus alone with no hardback textbook or binder ready material. To do this you need to follow the instructions to purchase a registration code at www.wileyplus.com/buy. Then, using your registration code, access the online material for this course at the above link. Option 2. Purchase the online WileyPlus with a binder ready material at the bookstore. Your registration code will be shrink-wrapped with the material. Then, using your registration code, access the online material for this course at the above link. Option 3. Purchase the online WileyPlus with a hardback textbook at the bookstore. Your registration code will be shrink-wrapped with the textbook. Then, using your registration code, access the online material for this course at the above link. Required: Website: www.mdharperom.wordpress.com. The syllabus, homework assignments, homework answers, and exam answers will be available on the website. Required: Canvas. Submit all homework answers only on Canvas. All grades will be posted on Canvas. Some General Policies: 1. Reading assignments out of the textbook are required for each topic. 2. Homework assignments are posted online. 3. Homework answers submitted only through Canvas. 4. Homework answers and exam answers will be posted online after due date. 5. Late homework assignments are half-credit.. Page 2 of 8
Reading Schedule: The required readings are from the textbook, Operations Management, R.D. Reid and N.R. Sanders, 4 th Edition, Wiley. There will be additional material covered in the lectures not specifically covered in this textbook. You are responsible for material from both sources. There will also be online learning aids available on WileyPlus throughout the course to supplement your study. Topic 1. Introduction. Introduction is based on excerpts from chapters 1,2,3,9, and 10. Specifics follow. Read Chapter 1, INTRODUCTION TO OPERATIONS MANAGEMENT. Omit section on Historical Development. Read Chapter 3, PRODUCT DESIGN AND PROCESS SELECTION. Omit section on Process Performance Metrics. Read Chapter 9, CAPACITY PLANNING AND FACILITY LOCATION. Emphasize section on Making Location Decisions and within this section emphasize break-even analysis. Read Chapter 10, FACILITY LAYOUT. Emphasize sections on What Is Layout Planning? and Types of Layouts. Topic 2. Forecasting. Read Chapter 8, FORECASTING. Omit trend-adjusted exponential smoothing and multiple linear regression. Topic 3. Linear Programming. Read Appendix B (WileyPlus) or Supplement B (textbook), INTRODUCTION TO OPTIMIZATION. Emphasize sections on chapter opener, introduction, and algebraic formulation. This will not cover solution of LP. Refer to Red Book for additional material. Topic 4. Aggregate Planning. Read Chapter 13, AGGREGATE PLANNING. Omit backorders. Topic 5. Inventory Theory. Read Chapter 12, INDEPENDENT DEMAND INVENTORY MANAGEMENT. The section on ABC Inventory Classification will be covered in another topic. Omit EPQ and single-period models. Topic 6. MRP&ABC. Read Chapter 14, RESOURCE PLANNING. Emphasize the sections on MRP. Read Chapter 12, INDEPENDENT DEMAND INVENTORY MANAGEMENT. Emphasize the section on ABC Inventory Classification. Topic 7. Scheduling & Logistics Management. Read Chapter 15, SCHEDULING. Omit tardiness and the section on Scheduling Bottlenecks. Topic 8. Project Management. Read Chapter 16, PROJECT MANAGEMENT. Omit PERT, crashing, and critical chain. Omit sections on Estimating the Probability of Completion Dates, Reducing Project Completion Time, and The Critical Chain Approach. Topic 9. SPC & Statistical Quality Control. Read Chapter 6, STATISTICAL QUALITY CONTROL. Omit process capability, six-sigma, and acceptance sampling. Omit sections on Process Capability, Six Sigma Quality, and Acceptance Sampling. Topic 10. Quality Management. Read Chapter 5, TOTAL QUALITY MANAGEMENT. Omit reliability. Page 3 of 8
Policies and Procedures: The policies and procedures in this syllabus will be followed in this course. Students are responsible to know and comply with all policies and procedures. Course Objectives. This course will survey concepts, methods, and strategies commonly used in manufacturing and service operations. Recognition of problems, application of techniques, and communication of results are emphasized through lectures, assignments and exams. This course should provide a student the capability to independently acquire a workable solution to commonly encountered operations problems or to be an effective and substantial contributor in a team effort dealing with operations issues. Course Structure. This course contains lectures, reading material, homework, and exams. Course grade is based solely on student s performance in the grade measures of homework assignments and exams. Grades are not negotiated. No curves. No extra credit. In calculating course grades, normal rounding conventions are used. Material in the prerequisite courses is required before taking this course. Prerequisite material will not be covered in this course since students are expected to know the prerequisite material before coming into this course. Collaboration is encouraged but not required. Collaboration includes but not limited to selfdirected and self-organized study groups, online learning aids through WileyPlus, and regularly scheduled office hours. Lack of collaboration or failure to attend class does not eliminate a student s responsibility to submit assignments when due. Each student is responsible to submit their own work when due. No collaboration is allowed on exams. No homework assignments or make-up exams will be accepted after the last submission day. The final exam represents the end of the course and nothing is considered after the final exam. In taking this course, each student is responsible to know and adhere to the policies and procedures in the syllabus. Page 4 of 8
Course Management. This is an on-campus course and not an online course. Course is based on material covered in lectures. Class attendance is required. Each student is responsible for the content of each class in the course as well as the required material. Respectful behavior before, during, and after class sessions is expected which includes talking during lectures, arriving late, leaving early, use of cell phones, conducting work during lectures, asking inappropriate questions during lectures, or disrupting the learning process during lectures. Office hours are provided as a service for students without an appointment on a first come first served basis to ask specific questions. I am not scheduled to be available other times. During office hours, I will not respond to requests that include, but not limited to, grading assignments, working your homework for you or with you, giving lectures, or giving out answers to problems. Office hours are not the only source of help for understanding the material. I expect a student to utilize the sources available in this course in addition to office hours. Respect the time a student has during office hours and do not interrupt. Failure to attend office hours does not eliminate your responsibility to fulfill the requirements of the course on time. If a tutor is used, which is the responsibility of the student, be careful to use the tutor appropriately. Each lecture is designed to present new material or work selected problems while office hours are provided to answer specific questions. The purposes of these two times will not be exchanged. Email communications with me should only be used in emergency situations. Page 5 of 8
Homework Assignments. Homework assignments are required in this course. I will post homework questions online. Students will submit answers to the homework only through Canvas. I will post answers to homework online after the homework due date. Submit answers to homework assignments only through Canvas. Student is responsible to submit answers through Canvas correctly, completely, and on time. Submit homework assignments only once. Answers submitted to homework assignments will be accepted as an entire assignment and graded as an entire assignment. Once you begin submission of homework answers, you have only 60 minutes to submit the entire assignment. Homework assignments must be submitted on or before the due date indicated. Homework assignments not submitted have a grade of zero. Homework assignments submitted after the due date will be recorded as a late assignment and will receive half-credit. No work will be accepted after the last submission day. The answers to the homework will be posted online after the due date. No partial credit. Any grading errors should be resolved as soon as possible. No corrections to graded material will be made after the final exam. Objectives of the homework include introducing the basic elements of the material, learning the material, and evaluating each student. Collaboration on homework is encouraged to understand the material but not required. Students are required to perform their own work. Pay special attention to never round during calculations, only round presentations. Homework assignments are an important part of the course. The value of homework assignments extends to the discussion of the answers during class. Since answers to the homework will be posted online prior to discussion in class, it is the responsibility of each student to bring the answers to class. Since the lecture on the homework answers is considered part of the course, material presented in these lectures could be on exams. But exams could contain questions different than homework questions even though based on the same material. Page 6 of 8
Exams. Examinations (exams and final) will be given in class during this course. Exams will be in-class, multiple-choice, timed, and designed for evaluation. No collaboration is allowed. Collaboration is cheating. Each student is responsible to bring the Red Book but no other material especially homework or scratch paper. Each student is responsible to bring pen or pencil, ruler, and calculator, but no other equipment especially communication devices such as phones. Each student is required to bring their own material and equipment, no sharing. Exam answers will be posted online. Any absence at an exam will result in a zero for the exam. Make-up exams will be scheduled with me and taken to replace a zero but should be taken as soon as possible. If no make-up exam is taken to replace a zero before the last submission day, then the exam grade of zero will stand. No make-up exams will be given after the last submission day. Make-up exams are not the same as in-class exams but are equivalent exams based on the same material. The final exam is not subject to review. The final exam represents the end of the course. There is no make-up exam for the final exam. The final exam is optional and not a required part of the course. If you do not take the final exam, it will not count in your course grade. But if you take the final exam, it will count in your course grade. Beginning a final exam constitutes taking the final exam. No final exams will be given after the end of the course. An exam may be taken only once. Each student is required to follow the general exam guidelines for all exams. Failure to follow these guidelines could result in disciplinary action. General Exam Guidelines: 1. You may use the Red Book but no other material. 2. You may use a pen, pencil, eraser, and calculator but no other equipment. 3. You may not share material or equipment. 4. Place all work on exam and turn in all work on exam. Do not place work on additional paper, Red Book, or any other media (including electronic media). 5. Submit only one answer for each question and submit the best answer. 6. Only answers are graded. Work is not graded. No partial credit. 7. Header information applies to all questions in that part but questions are independent. 8. Never round during calculations. Only round presentations including answers. 9. All questions are graded and have equal value. 10. The exam is timed and must be submitted when time is done. The exam is designed for evaluation. 11. You may turn in exam early. But once exam is turned in, no corrections are allowed. 12. No collaboration is allowed. There can be more than one version of the exam. 13. Do not talk about the material, questions, or answers after the exam. 14. I will not answer questions about the material during an exam or between exams. 15. Answers will be posted online but exams will only be returned during class and not before. Exams will not be discussed until after exams are returned during class. Page 7 of 8
Academic Dishonesty. In the event academic dishonest occurs on a homework assignment, the work will receive a grade of zero. In the event academic dishonest occurs on an exam, the student will receive an F in the course. Any incident of academic dishonesty may be reported to Internal Affairs Committee of the Business School at the University of Colorado at Denver for further action. Conduct. I expect strict adherence to the code of conduct as stated in the Catalog of the University of Colorado at Denver. I will take action and initiate due process against violations of the code of conduct. Violations include verbal and physical disruption or intimidation. Actions to initiate due process can include a formal report to the Behavioral Assessment and Threat Assessment Team (BETA) or the Internal Affairs Committee of the Business School at the University of Colorado at Denver. Conduct also includes etiquette before, during, and after each class that is respectful to all people, the facilities, and the institution. Hour Commitment Expectation. Faculty policies state that courses in the business school should require of their students a workload in and out of class that enhances quality education and is consistent with the amount of academic credit for a course. It is expected that out of class time a student will spend is from two to three times the time spent in class. This course requires homework and exams due on a regular basis. Policy on Adds, Drops, and Incomplete Grades. I do not approve adds. Do not take this course without the prerequisites. If you do not have the prerequisites, you are subject to be administratively dropped from the course. Lack of attendance is cause to be administratively dropped from the course. I do not approve drops. No incomplete grades are given. Nothing is accepted after the last submission day. Nothing is considered after the final exam. Statement. Policies in this syllabus apply to every student. However, I reserve the right to deviate from these policies at my discretion usually under special circumstances. Standards will never be compromised but special cases will be considered. Any action taken by me that varies from these policies is not cause to eliminate or alter any student s responsibility to adhere to all the requirements of the course or to prevent my action in enforcing the policies in the course to every student. * * * END OF SYLLABUS * * * Page 8 of 8