MIS 4250: Enterprise-Wide Software: SAP (Winter 2013-2014) Instructor Fang Chen Office 482 Drake Centre Office Phone 474-6727 E-Mail Fang.Chen@ad.umanitoba.ca Class Room 530 Drake Centre Class Time Tues, Thur 10:00am 11:15am Office Hours Thur 2:00 pm. 3:00 pm. or by appointment Online Class Materials Class materials (e.g., syllabus, PPT slides and project descriptions) will be posted on Desire2Learn, please check frequently for new information. PPT slides will be available for download on Desire2Learn 24 hours before the lecture. Desire2Learn URL http://umanitoba.ca/d2l User name: your UMNetID (also known as your UofM email account) Password: UMNetID password Readings Required Text Monk, E. and Wagner, B., Concepts in Enterprise Resource Planning, 4 th Edition, Course Technology, Cengage Learning (ISBN: 978-1-111-82039-8) Additional Readings: To be distributed in class or reserved in the library. Learning Objectives and Methods To manage complex business processes in today s multi-facility, multi-national, wired and wireless world, firms need integrated software packages. Most businesses are moving away from homegrown solution to Enterprise Resources Planning (ERP) systems. ERP systems are incredibly complex, general-purpose software packages with capabilities to support a wide variety of companies and industries. As a result, they must be configured to support the organizational structures and business processes of the particular company to efficiently and effectively manage a firm s business processes. This course will give students hands-on experience configuring an SAP ERP system. In the first half of the course, students will follow detailed instructions provided by the instructor to configure the SAP ERP system to support the main business processes for the fictional Fitter Snacker Company described in the textbook Concepts in Enterprise Resource Planning. In the second half of the course, students will use the instructions provided for the Fitter Snacker Company to configure a SAP ERP system to support the business processed for the fictional Marshall Muffler Company using basic data provided by the instructor. 1
By understanding how an ERP system can be configured to manage a business process, the students will gain a better understanding of the integrated nature of business processes in general. Attention to Detail and Maximum Effective Pace Much of the difficulty companies have experienced in adopting real-time ERP systems is changing the corporate culture. Many older information systems allowed a significant amount of flexibility (slop) in how data was entered both in quality and timeliness. ERP systems like SAP are designed to provide accurate, real-time data. Furthermore, they are designed to minimize the need to manually enter data, the primary source of errors. Students who try to work through the exercises too quickly end up spending more time in the lab fixing errors. Paying attention to details, working methodically, and trying to understand WHY you are doing what the instructions tell you to do will pay big dividends in terms of completing assignments quickly and correctly, as well as learning the material and performing well on tests and projects. Marking Scheme In-class Configuration Exercises 9% Configuration Project 16% Case Analysis 8% Participation 5% Midterm Exam 22% Final Exam 40% All these items are evaluated individually. No team project for this class. If a student has missed half or more than half of the marks for In-class Configuration Exercises and Configuration Project combined, the highest final grade the student will get is a D. For example, if a student receives 5% for the In-class Configuration Exercises, and 6% for the Configuration Project, the student misses 14% of the marks, (total: 9%+16% = 25%), the highest grade this student will receive is a D for the final grade. In-class Configuration Exercises During the first half of the class, individual student will be configuring the fictitious Fitter Snacker Company in the SAP ERP system. At regular intervals, the student s progress will be checked by the instructor. It is to your advantage to complete the work on or ahead of schedule. Configuration Project After completing the configuration of the fictional Fitter Snacker company, you will be provided with a business scenario for the fictional Marshall Muffler Company, complete with required data. You will configure the SAP ERP system for this new business scenario using 2
the Fitter Snacker modules as a template. You will demonstrate your configuration by showing that you can have the system purchase materials, manufacture the product(s) and then sell the products to customers. This is an individual project, however, you can request help from the instructor, who will help you as she deems appropriate and as time permits. This project is challenging. It cannot be thrown together at the last minute. Unlike projects in other classes, you can t turn in a sloppy configuration project it either works or it doesn t. Furthermore, if something doesn t work, you can t skip it and go on the problem has to be fixed. Note that there is not enough time in the last two week of the semester to complete this project. Participation Participation includes class attendance, contribution to class discussions, and doing in-class or take-home class exercises. There will be a class attendance sheet for every class, attendance marks will be deducted for being late for ta class or leaving class early without the instructor s permission. Additional information about the class will be provided in class. The scheduled dates for exams, assignments, etc. are subject to change, but all changes will be discussed in class. All students must take exams at the scheduled times except for emergencies. Assignments are designed to be learning tools; students should seek help from the instructor when unsure of how to proceed. Academic Integrity It is critical to the reputation of the I.H. Asper School of Business and of our degrees that everyone associated with our faculty behaves with the highest academic integrity. As the faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Manitoba General Calendar addresses the issue of academic dishonesty under the heading "Plagiarism and Cheating." Specifically, acts of academic dishonesty include, but are not limited to: using the exact words of a published or unpublished author without quotation marks and without referencing the source of these words duplicating a table, graph or diagram, in whole or in part, without referencing the source paraphrasing the conceptual framework, research design, interpretation, or any other ideas of another person, whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing the source copying the answers of another student in any test, examination, or take-home assignment providing answers to another student in any test, examination, or take-home assignment taking any unauthorized materials into an examination or term test (crib notes) impersonating another student or allowing another person to impersonate oneself for the purpose of submitting academic work or writing any test or examination 3
stealing or mutilating library materials accessing tests prior to the time and date of the sitting changing name or answer(s) on a test after that test has been graded and returned submitting the same paper or portions thereof for more than one assignment, without discussions with the instructors involved. Group Projects and Group Work Many courses in the I.H. Asper School of Business require group projects. Students should be aware that group projects are subject to the same rules regarding academic dishonesty. Because of the unique nature of group projects, all group members should exercise special care to ensure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to a specific individual(s). Some courses, while not requiring group projects, encourage students to work together in groups (or at least do not prohibit it) before submitting individual assignments. Students are encouraged to discuss this issue as it related to academic integrity with their instructor to avoid violating this policy. In the I.H. Asper School of Business, all suspected cases of academic dishonesty are passed to the Dean s office to ensure consistency of treatment. Tentative Class Schedule The class schedule is subject to change. All changes will be announced in the class and posted on Desire2Learn, please check Desire2Learn frequently for update. Day of Date Lecture Topics, Readings and Exercises the week Tues Jan. 7 Course Introduction Chap 1 Business Functions and Business Processes Thur Jan. 9 Chap 2 The Development of ERP Systems Tues Jan. 14 Chap 3 Marketing ISs and the Sales Order Process Chap 5 Accounting in ERP Systems Thur Jan. 16 Case Analysis Due - Cisco Systems, Inc: Implementing ERP* Tues Jan. 21 Module 1 Company Code and Accounts Module 2 MM Organizational Structures Thur Jan. 23 Module 3 G/L Account Creation Module 4 Vendor Records Tues Jan. 28 Module 5 Material Master Data Module 6 Setup for Posting Documents Thur Jan. 30 Module 7 MM Config. for Goods Receipt 4
Module 8 Setup for Auto. Account Det. Tues Feb. 4 Module 9 Setup for Controlling Thur Feb. 6 TT1 Accounting TT2 Purchasing Tues Feb. 11 Chap 4 Production and SCM ISs Thur, Feb. 13 Midterm Exam in regular classroom during class time Modules 1 through 8 Book Chapters 1, 2, 3 and 5 Tues, Thur Feb. 18, Mid-Term break, no class 20 Tues Feb. 25 Module 10 Setup for PP Module 11 Config. for MRP Thur Feb. 27 TT3 MRP TT4 Production Orders Module 12 Setup for Sales Tues Mar. 4 Module 13 Sales Order Process TT5 Sales Order process Thur Mar. 6 Project Starts (Modules 1-2) Tues Mar. 11 Project (Modules 3-4) Thur Mar. 13 Project (Modules 5-6) Tues Mar. 18 Project (Modules 7-8) Mar. 19 This is a Wednesday, Last date for Voluntary Withdrawal Thur Mar. 20 Project (Modules 9, TT2) Tues Mar. 25 Project (Modules 10, 11) Thur Mar. 27 Project (Modules TT3 & TT4) Tues Apr. 1 Project (Modules 12 &13) Thur Apr. 3 Project ( TT5) Tues Apr. 8 All modules of Project Due Chap 6 HR Processes with ERP Chap 8 RFID, BI, Mobile Computing, and the Cloud Course Summary TBA Final Exam Cumulative: All Modules, all Book chapters and all lectures. * Case: Austin, R. D., Nolan, R. L., Cotteleer, J. J., Cisco Systems, Inc: Implementing ERP, Harvard Business School Case Studies, 9-699-022. This case can be purchased from the Harvard Business Publishing online at http://cb.hbsp.harvard.edu. The instructor will also put a hard copy on reserve at the Management Library. Updated on Nov. 26, 2013 5
Student Identification: (please print clearly) UNIVERSITY OF MANITOBA I. H. Asper School of Business Medical Absenteeism Form Last Name First Name Middle Initial U of M Student Identification Number I hereby authorize to verify with the attending physician or his/her (Name of Instructor/Administrator) staff or colleagues that the contents of this form are true. Student s Signature Date To be completed by the attending physician: (after the above section is completed) Physician s Last Name (please print clearly) Physician s First Name Middle Initial Street Address City, Province Postal Code Telephone Number Fax Number To the attention of the physician: Your evaluation of the student s condition is being used for the purpose of determining whether or not the student has a valid reason to miss an important exam or assignment. Your professional evaluation is necessary to ensure that only valid cases are excused. I certify that the nature of the student s condition is severe enough to prevent the student from taking an exam or completing an assignment. If requested, my associates or I will verify for the above-named instructor/administrator that this information is accurate. The student s condition will likely span the following dates: (indicate start date) Physician s Signature until (indicate end date) Date Notes to physician: Please make a note in the student/patient s file indicating that the student has given the above-named instructor/administrator permission to verify with you, your staff, or your colleagues, that the information contained on this form is correct. Thank you for your professional evaluation of this student s condition. PLEASE ATTACH THIS FORM TO YOUR REGULAR OFFICE STATIONERY THAT INDICATES THE STUDENT VISITED YOUR OFFICE. Note to student: The use of this form is at the option of the student. However, in order to obtain an excused absence for an assignment or exam, the student must obtain a doctor s certification that the student s condition is severe enough to prevent the student from taking the exam or completing the assignment. It is NOT SUFFICIENT to provide a note that only indicates the student visited the doctor s office. 6