Qualification Specification Gateway Qualifications Level 2 Award in Information, Advice or Guidance Version 4.0 (July 2017)

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Qualification Specification Gateway Qualifications Level 2 Award in Information, Version 4.0 (July 2017) Version 1.0

Page 1 of 14

This qualification specification covers the following qualification: Qualification Title Advice or Guidance Qualification Number 600/9204/X Page 2 of 14

About this qualification specification This qualification specification is intended for tutors, assessors, internal quality assurers, centre Quality Managers and other staff within Gateway Qualifications recognised centres and/or prospective centres. It sets out what is required of the learner in order to achieve the qualification. It also contains information specific to managing and delivering the qualification(s) including specific quality assurance requirements. The guide should be read in conjunction with the Gateway Qualifications Centre Handbook and other publications available on the website which contain more detailed guidance on assessment and verification practice. In order to offer this qualification, you must be a Gateway Qualifications recognised centre. If your centre is not yet recognised, please contact our Development Team to discuss becoming a Gateway Qualifications Recognised Centre: Telephone: 01206 911211 Email: enquiries@gatewayqualifications.org.uk Website: www.gatewayqualifications.org.uk/recognition Page 3 of 14

Contents 1. Qualification Information... 5 1.1 About the qualification... 5 1.2 Objective... 6 1.3 Key facts... 6 1.4 Funding... 6 1.5 Achievement methodology... 7 1.6 Geographical coverage... 7 1.7 Progression opportunities... 7 1.8 Relationship with other frameworks... 7 2 Learner Entry Requirements... 8 2.1 Age... 8 2.2 Prior qualifications... 8 2.3 Prior skills/knowledge/understanding... 8 2.4 Restrictions... 8 2.5 Access to qualifications for learners with disabilities or specific needs... 8 2.6 Additional Rules/Guidance... 9 3 Achieving the Qualification... 10 3.1 Qualification structure... 10... 10 3.2 Recognition of Prior Learning (RPL)... 10 3.3 Links to other qualifications... 10 4 Assessment and Quality Assurance... 12 4.1 Method of assessment... 12 4.2 Assessment materials... 12 4.3 Qualification-specific centre requirements... 12 4.4 Qualification-Specific tutor/assessor requirements... 12 4.1 Qualification-specific quality assurance requirements... 12 5 What to do next... 13 6 Gateway Qualifications... 13 Page 4 of 14

1. Qualification Information 1.1 About the qualification The qualification has been approved by the Office of Qualifications and Examinations Regulation (Ofqual) that regulates qualifications, examinations and assessments in England. The aims to create a career pathway for learners in information, advice or guidance and to fill the acknowledged gap in provision for those giving information, advice or guidance at this level. The qualifications will be beneficial in three key areas: to the learner, who will become better skilled and confident in information, advice or guidance delivery to the organisation, to which the learner is attached as the learner s practice becomes more informed and confident to the client, who will receive a higher quality service. The qualification has been developed for learners working in this field to share good practice and build confidence in their ability to fulfil their role as providers of advice at this level in a range of contexts. The qualification gives support to those working as advice or guidance providers to be able to guide those they are supporting to make informed choices. The qualifications are particularly suitable for those who: deliver information, advice or guidance and who want recognition for the work that they do have an interest and/or some involvement in information, advice or guidance delivery but not as their primary role, for example: first line staff - receptionists, secretaries, learner support workers, mentors people working in voluntary organisations in a paid or unpaid capacity people working with further, adult or community groups - full time or part time tutors, outreach workers members of staff working formally or informally with young people in Integrated Youth Support Services including Young People s Services, Connexions, Children s Workforce Development Council and Adults Advancement and Careers Service. The qualifications were originally developed with: Employment National Training Organisation(ENTO) Lifelong Learning UK (LLUK) Children s Workforce Development Council (CWDC) Voluntary Sector Organisations including National Citizens Advice Bureau Museums, Libraries and Archive Council and the local Library Service Private Training Providers, for example A4E FE Colleges General Advice Sector, for example Advice UK Careers Education Sector Schools and 14-19 education service providers. Page 5 of 14

The Gateway Qualifications Level 2 Award and Certificate in Information, are related to the National Occupational Standards (NOS) for Advice and Guidance (2006) developed by ENTO. 1.2 Objective The is categorised as having the following objective as defined by Ofqual: Preparing Learners for employment. 1.3 Key facts Qualification Title Total Qualification Time Guided Learning Credit Value 60 36 6 Total Qualification Time is the number of notional hours which represents an estimate of the total amount of time that could be reasonably expected to be required for a Learner to achieve and demonstrate the achievement of the level of attainment necessary for the award of the qualification. Total Qualification Time is comprised of the following two elements: the number of hours which an awarding organisation has assigned to a qualification for Guided Learning, and an estimate of the number of hours a Learner will reasonably be likely to spend in preparation, study or any other form of participation in education or training, including assessment, which takes place by but, unlike Guided Learning, not under the Immediate Guidance or Supervision of a lecturer, supervisor, tutor or other appropriate provider of education or training. 1.4 Funding For information regarding potential sources of funding please visit the following the Education and Skills Funding Agency: https://www.gov.uk/government/organisations/education-and-skills-funding-agency. Page 6 of 14

1.5 Achievement methodology The qualification will be awarded to learners who successfully achieve an approved combination of units through a Portfolio of Evidence that has been successfully verified and monitored through Gateway Qualifications Quality Assurance process. Achievement is therefore determined by successful completion of unit assessment with no further requirement for additional/summative assessment. 1.6 Geographical coverage This qualification has been approved by Ofqual to be offered in England. 1.7 Progression opportunities The enables progression to employment, further learning opportunities within employment, or further study. The relates academically to GCSE subjects such as sociology, psychology, English language and citizenship, in so far as the units focus on aspects of social interaction, general communication skills and equal opportunities. Learners who have successfully completed the Gateway Qualifications Level 2 Award in Information, will be able to progress to: Gateway Qualifications Level 3 Award in Information, NVQ Level Three in Advice and Guidance. Other appropriate Level 2 or Level 3 provision, for example teaching adults, facilitating group learning or mentoring. 1.8 Relationship with other frameworks The Gateway Qualifications Advice or Guidance is related to the National Occupational Standards (NOS) developed by ENTO. It provides a significant amount of knowledge, understanding and skills development that underpins occupational competence in 1.3 Health and Social Care Relevant units within the qualification have been carefully developed according to the relevant standards as appropriate and/or in conjunction with Users of qualifications Page 7 of 14

2 Learner Entry Requirements 2.1 Age The approved age range for these qualifications is: 19+ 2.2 Prior qualifications There is no requirement for learners to have achieved prior qualifications. 2.3 Prior skills/knowledge/understanding The demands and nature of the qualifications and the assessment requirements are such that learners will need to have literacy skills which are at least Level 2 of the National Standards for Adult Literacy or be working towards this standard. To meet this requirement learners may have achieved or be working towards Functional Skills at Level 2 in English, which aligns with the Level 2 adult literacy standards. The learner will need to be able to: Read and interpret given tasks Provide answers that are clear, logical and understandable Organise relevant information clearly and coherently. Learners will also need to have a minimum level of experience in the delivery of information, advice or guidance. 2.4 Restrictions There are no other restrictions to entry. 2.5 Access to qualifications for learners with disabilities or specific needs It is Gateway Qualifications aim that there shall be equal opportunities within this organisation and in all the services it provides and within its recognised centres and via the services they provide and so meet the organisation s legal responsibilities to prevent discrimination. In particular it is the organisation s intention that there should be no discrimination on the grounds of a protected characteristic including age, disability, gender assignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, sexual orientation. It is acknowledged that this is not an exhaustive list. Gateway Qualifications and recognised centres have a responsibility to ensure that the process of assessment is robust and fair and allows the learner to show what they know and Page 8 of 14

can do without compromising the assessment criteria. Details on how to make adjustments for learners is set out in the Reasonable Adjustment and Special Considerations Policy. 2.6 Additional Rules/Guidance The minimum age for access to the qualifications is 19 years old because the complex nature of advice giving within the range of sectors where it is offered demands that learners have a minimum level of experience, self-awareness and self-confidence. Page 9 of 14

3 Achieving the Qualification 3.1 Qualification structure The knowledge, skills and understanding that will be assessed as part of the qualification are set out within the unit specifications. These include the learning outcomes and associated assessment criteria. To obtain unit information, please contact Gateway Qualifications who will enable access to our unit library. In order to achieve the Level 2 Award in Information, the learner must successfully complete all 6 credits in the mandatory group. Unit Number Title Level Credit Value GLH D/502/7984 Information, in Practice 2 3 18 Y/502/7983 Developing Interaction Skills for Information, Advice or Guidance 2 3 18 3.2 Recognition of Prior Learning (RPL) Recognition of prior learning is an assessment method leading to the award of credit. The process involves considering if a learner can meet the specified assessment requirements for a unit through knowledge, understanding or skills that they possess already as a consequence of which they do not need to undertake a course of learning. Centres are encouraged to recognise the previous achievements and experiences, both formal, e.g. through accredited units or qualifications, or informal, e.g. through continuous learning. This involves the recognition of achievement from a range of activities that will have been assessed through any valid method of assessment. When using the process of the recognition of prior learning, it is essential that the assessment requirements of a specific unit or, more exceptionally, a qualification have been met. The evidence of learning provided must be sufficient, reliable, authentic and valid. Evidence is not time-limited. A maximum of 70% of a qualification can be achieved through the process of Recognition of Prior Learning, with at least 30% gained through new learning. The process for claiming RPL is set out in the Gateway Qualifications policy on Recognition of Prior Learning. 3.3 Links to other qualifications The relates academically to GCSE subjects such as sociology, psychology, English language and citizenship, in so far as the units focus on aspects of social interaction, general communication skills and equal opportunities. Page 10 of 14

Learners who have successfully completed the Gateway Qualifications Level 2 Award in Information, will be able to progress to: Gateway Qualifications Level 3 Award in Information, NVQ Level Three in Advice and Guidance. Other appropriate Level 2 or Level 3 provision, for example teaching adults, facilitating group learning or mentoring. Page 11 of 14

4 Assessment and Quality Assurance The following are in addition to the standard assessment and quality assurance requirements set out in the Gateway Qualifications Centre Handbook. 4.1 Method of assessment The method of assessment for the qualification is through a portfolio of evidence. 4.2 Assessment materials There are no specific assessment materials provided for this qualification. 4.3 Qualification-specific centre requirements None. 4.4 Qualification-Specific tutor/assessor requirements There are no additional tutor/assessor requirements for this qualification. 4.1 Qualification-specific quality assurance requirements There are no additional requirements. Page 12 of 14

5 What to do next For existing centres please contact your named Development Manager or Development Officer. For organisations, not yet registered as a Gateway Qualifications centre please contact: Gateway Qualifications Gateway House 3 Tollgate Business Park COLCHESTER CO3 8AB Tel: 01206 911211 Email: enquiries@gatewayqualifications.org.uk 6 Gateway Qualifications Gateway Qualifications, a not for profit registered charity, is an Awarding Organisation based in Colchester. We work with learning providers and industry experts to design and develop qualifications that benefit the learner and the employer. We support flexible, responsive and quality assured learning opportunities whether it s in the classroom, at work, in the community or through distance learning. We are recognised by Ofqual, to design, develop and submit qualifications to the Regulated Qualifications Framework (RQF). Page 13 of 14

Gateway Qualifications Gateway House 3 Tollgate Business Park COLCHESTER CO3 8AB 01206 911211 enquiries@gatewayqualifications.org.uk www.gatewayqualifications.org.uk