RECORDS AND REGISTRATION ADMINISTRATION AND LEADERSHIP PROFILE: Comprehensive records and registration management and leadership experience: Office of Records and Registration operation, staff supervision, employee recruiting and development, and academic policy / regulatory compliance, budget planning Extensive background with implementation and continuous improvement of student information system processes and software tools supporting enrollment services retention goals: project management, system validation, collaboration with faculty/staff and Information Technology Services, training, and performance monitoring Strong commitment to student success and customer service demonstrated through timely and effective responses to questions and requests from students, staff, and faculty: leverage excellent problem solving and analytical skills Persuasive communicator with excellent organization, documentation and presentation skills: experience includes presentations to a wide variety of audiences including students, parents, faculty, staff, and university administrators Experience and expertise recognized through selection for a wide range of university committees, working groups and search panels: engagement demonstrates focus on promoting diverse working and learning environment Recipient of 2004 Academic Staff Excellence Award EDUCATION: Master of Science in Education, College Student Personnel 8/88 Graduate GPA: 4.0 / 4.0 Bachelor of Science, Public Administration/Political Science 5/84 Undergraduate GPA: 3.76 / 4.0, Graduated with Highest Honors PROFESSIONAL EXPERIENCE: Office of Records and Registration Associate Registrar 4/97-Present Responsibilities: Provide leadership for day to day operation of office including supervision/evaluation of staff and assignment of tasks to ensure a high performance team Manage major functions including class timetable production, registration, grading, transcript services, athletic certification, re-entry admission, transfer equivalency evaluations, enrollment and degree reporting and verification
Page Two Support curriculum and catalog processing; encode all course prerequisites and run post grade reporting processes to ensure enrolled students meet requirements Lead continuous improvement and maintenance of the PeopleSoft student information system (WINGS) to aid in accurate, efficient, and dependable service offered to our constituents Interpret and administer academic policies and procedures including recommending new initiatives based on campus needs, UW System directives and advancements in technology Review, process, and invoice student directory information requests permitted by FERPA Provide training for office staff and other UW-La Crosse faculty and staff on effective and efficient use of WINGS Serve as consultant to a variety of faculty committees including the Committee on Academic Policies and Standards and graduate and undergraduate curriculum committees Represent Records Office at panels for Campus Close-up and new student registration Accomplishments: Led student records functional team for 2008-09 implementation of PeopleSoft student information system (WINGS) including complete set-up of all academic organization, curricular and student related tables in the database Converted over 86,000 student records into new database and coordinated testing to ensure integrity of the data in the new environment Developed automated grade change workflow process in WINGS Executed WINGS electronic class permission, wait list registration, and student notification processes and provided documentation and training to campus community Collaborated with Pride Center and ITS to deploy preferred name policy and process Implemented Ad Astra room scheduling and College Scheduler student software Supported deployment of High Point Mobile applications software Developed WINGS Voter ID solution following change in Wisconsin law that was adopted by several UW System sister institutions Office of Records and Registration Assistant Registrar 10/95-3/97 Degree Audit Program Manager 7/94-9/95 Student Services Coordinator 8/91-6/94 Supported faculty development of degree and curriculum requirements Managed and maintained computerized Degree Audit Reporting System (DARS) Created all academic calendars within student information system Ensured accuracy and integrity of all student records and curricular data Provided leadership for review and selection of student information system solutions Developed AERIE, a web-based system for UWL faculty to access information on class lists, advisees and electronic grading Improved registration process through implementation of course prerequisite checking program Earned reputation as excellent resource person for campus community Led office team in successful migration of student information system from mainframe environment to client server environment Developed TALON, a web-based system for UWL student access to their educational records Created and tested web registration system and touchtone telephone registration system Coordinated all registration activities and graduation ceremonies
Page Three EXTERNAL CONSULTING EXPERIENCE: Degree Audit Record System (DARS) Implementation University of Wisconsin-Stevens Point, Stevens Point, Wisconsin 3/99-7/99 University of Wisconsin-Oshkosh, Oshkosh, Wisconsin 3/97-8/97 University of Wisconsin-Platteville, Platteville, Wisconsin 12/93-6/94 Evaluated past and present degree audit functionality Determined needs of the administrative computing system to effectively utilize the DARS software Developed strategies for the successful implementation and promotion of the degree audit Provided DARS training for university staff Encoded major/minor degree requirements Degree Audit Record System (DARS) Assessment University of Missouri-St. Louis, St. Louis, Missouri 11/94 Conducted site visit to review degree audit program Evaluated procedures used in admissions, transfer credit evaluation, records management and degree audit maintenance Developed strategies to successfully implement degree audit system and improve student satisfaction with transfer admission process Submitted final report of findings and recommendations VERMILION COMMUNITY COLLEGE: Ely, Minnesota Faculty Counselor/Transfer Specialist 8/89-8/91 Administrative Intern 8/88-6/89 Provided academic advising for students in associate degree and technical/career programs Developed and administered unit budget Coordinated quarterly registration process Assisted with development and editing of General Catalog Evaluated academic transcripts for all transfer students Conducted student orientation programs Administered academic skills assessments Developed articulation agreements with four-year institutions Coordinated quarterly registration process Assisted Dean with development of quarterly class schedules Developed Transfer Guide Manual for the College Participated in Executive Council decision-making process Interim Director of Student Affairs 10/88-11/88 Supervised Student Affairs divisional staff Monitored budget for the Student Affairs division. Performed duties of chief judicial officer. Coordinated orientation program for new students. Counseled students on personal, academic and career decisions.
Page Four RELATED PROFESSIONAL EXPERIENCE: Academic Advisor-College of Arts, Letters and Sciences 5/87-5/88 University of Wisconsin-La Crosse, La Crosse, Wisconsin Residence Hall Director-East Hall 6/87-5/88 Western Wisconsin Technical College, La Crosse, Wisconsin Graduate Intern-Admissions Office 9/87-12/87 University of Wisconsin-La Crosse, La Crosse, Wisconsin Graduate Assistant-Office of the Dean of Student Affairs 8/86-5/87 University of Wisconsin-La Crosse, La Crosse, Wisconsin COMMITTEE, WORKING GROUP, AND PROFESSIONAL ASSOCIATION ENGAGEMENT: Transgender Steering Committee: 2016-present Textbook Rental Services Policy Oversight Committee: 2016-present Bridge Loan Committee: 2016-present START/New Student Transition Team: 2015 present UW System Student Information System (SIS) Executive Committee: 2015-present Residency Appeal Committee: 2015-present La Crosse Academic Advising Association (LACADA): 2014-present Voter ID Committee: 2011-present Committee on Academic Policies and Standards Consultant: 2009-present PeopleSoft Users Group (currently Co-Chair): 2009-present Excess Credit Appeal Committee: 2002-present Various academic staff governance committees: 1995-present Served as member of numerous UWL search and screen committees: 1992-present Technology, Records and Academic Policy Consultant Committee (TRAC): 1991-present Preferred Name and Pronouns Task Force: 2014-16 Associate Vice-Chancellor for Enrollment Service Search Committee member: 2013 Director of Admissions Search Committee member: 2012 Chair, Institutional Research Query Writer Search Committee: 2011 Chair, University Registrar Search Committee: 2008 Records Functional Team Lead for PeopleSoft Campus Solutions: 2008-09 Campus Advising Council: 2003 13 BRIO Ad Hoc Query Working Group: 2003-09 Consultant to Graduate and Undergraduate Curriculum Committees: 1991-2008 Migration Advisory Group (MAG): 2002-03 Student Development Assessment Committee: 1999-2000 In-service for Department Program Assistants: 1999 Student Identification Number Work Group: 1998-99 Ethics Advisory Committee: 1998-99 Academic Staff Executive Council: 1995-98 Academic Staff Representative to UW System: 1997-98 Member of the UWL team working on the design of the new student information system for the Oshkosh, Whitewater, La Crosse-Student Information System Consortium: 1996-97
Page Five Academic Staff Leadership Conference: 1996 Wisconsin Academic Decathlon Regional Competition Judge: 1996 Blue Ribbon Committee on Advising (Chair of Advising Brochure Subcommittee): 1994-95 Organized First Wisconsin DARS Conference held in La Crosse: 1994 Attended Wisconsin DARS conferences: 1995-97 DARS Advanced Methods Workshops: 1993-96, 2006 o Co-presenter at Workshop: 1995 o Recipient of Academic Staff Professional Development Grant and UW-La Crosse Foundation Grant: 1993 Academic Staff Professional Development Committee: 1994-97 Degree Audit Working Group: 1991-94 Touch-tone Registration Advisory Group: 1994-96 Individuals with Disabilities Advisory Committee: 1991-92 UNIVERSITY OF WISCONSIN SYSTEM Majors Database Subcommittee for the Introduction Matrix: 1998-present UWL representative on Academic Advisory Committee on WTCS Credit Transfer: 2003-04 Learner Relationship Management System Future Directions Committee member: 2001-02 Majors Working Group member: 1998-99 Transfer Coordination Group and Transfer Information System (TIS) Joint Advisory Committee: 1993-2005 Committee to develop Phase IV of the Transfer Information System (TIS): 1996-98 VERMILION COMMUNITY COLLEGE: Ely, Minnesota Chair, Curriculum Committee Graduation Committee Student Outcomes/Student Success Committee Chair, AIDS Task Force Faculty Development Committee ACT Academic Advising Conference: 1989 Minnesota Community College Faculty Association PROFESSIONAL ASSOCIATIONS Wisconsin Association of Collegiate Registrars and Admissions Officers (WACRAO) Member: 1991- present Information Technology and Research Committee: 2015-present WACRAO Local Arrangements Committee Budget Director for 2012 joint conference with the Upper Midwest Association of Collegiate Registrars and Admissions Officers (UMACRAO) Presenter at 2012 conference Co-Chair of Local Arrangements Committee for 2004 WACRAO conference: created Average Joe WACRAO video WACRAO Conference Evaluation Committee: 1999-2004 Co-chair, WACRAO Fax Guidelines Task Force: 1999-2000 Co-presenter at WACRAO Special Plenary Session on Fax Issues: 2000 Co-presenter at 1995 Conference Research and Data Gathering Committee member: 1995-98 Chair: 1998
Page Six American Association of Collegiate Registrars and Admissions Officers (AACRAO) Member: 1991-present Co-presenter at National Conference: 2001 Attended National Conference: 1998 National Academic Advising Association (NACADA) Co-presenter at National Conference - received Academic Staff Professional Development Grant: 1994 Attended National Conference - received Academic Staff Professional Development Grant: 1996