IST 301 / Spring A. Konak. Pennsylvania State University Berks-Lehigh Valley College IST 301 Information and Organizations Spring 2006

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IST 301 / Spring 2006-1- A. Konak Pennsylvania State University Berks-Lehigh Valley College IST 301 Information and Organizations Spring 2006 A. University Bulletin: Abbreviation: IST Number : 301 Title : Information and Organizations Credits : 3 Description : Overview of organizational structures and functions. Includes information processing and analytic perspectives of organizations. Prerequisite : IST 210, IST 220 B. Faculty: Instructor : Abdullah Konak, Ph.D. Office : Luerssen 239 Telephone : (610) 396-6310 Fax : (610) 396-6024 Email : konak@psu.edu Webpage : http://www.personal.psu.edu/auk3 Office Hours : TR 2:30P-4:30P C. Course: 1. Meeting Time and Place MeetingDays/ Times Classroom T R 12:15P - 01:30P 144 LUERSSEN 2. Course Material Textbooks: Redesigning Enterprise Process for e-business, Omar A. El Sway, 0-07-057225-9. Other Resources: IBM Websphere Manuals (ANGEL) SAP R/3 Manuals (ANGEL) Handouts (ANGEL) 3. Learning Objectives IST 301 presents an overview of business functions and processes from an information processing perspective. Understanding organizational structures and business processes is critical to the effective use of information technology in organizations. The course provides students with analytical tools to understand, model, analyze, and improve business processes. The course also introduces basic analytical techniques widely used in operations management and decision support systems with an emphasis on IT. The learning objectives of the course are as follows: To learn characteristics, functional areas, and operations of organizations (how organizations work?). To understand the relationship between IT and organizational structures and cultures.

IST 301 / Spring 2006-2- A. Konak To apply analytical skill to manage, model, and improve business processes and information flows among organizational units. How to use IT to improve business processes. 4. Major Topics and Tentative Schedule This schedule is subject to change during the semester. WEEK DATE TOPIC/CHAPTER 1 01/10 Organizational Theory 2 01/17 Organizational Structures/Functions 3 01/24 Organizational Structures/Functions 4 01/31 Introduction to Business Processes Exam I 5 02/7 Business Process Modeling 6 2/14 Business Process Analysis with Simulation Project Proposals 7 2/21 Business Process Value Chains 8 2/28 Redesign Business Process for e- Business and Reengineering 9 3/7 Spring Break 10 3/14 Redesign Business Process for e- Business and Reengineering 11 3/21 Introduction to Enterprise Information Systems Exam II 12 3/28 Enterprise Information Systems using SAP R/3 13 4/4 Enterprise Information Systems using SAP R/3 14 4/11 Supply Chains 15 4/18 Project Work 16 4/25 Project Presentations Projects Due 17 5/2 5. Grading System Class Average Letter Grade [92.5, 100] A [89.5, 92.5)* A- [86.5, 89.5) B+ [82.5, 86.5) B [79.5, 82.5) B- [76.5, 79.5) C+ [69.5, 76.5) C [59.5, 69.5) D [0, 59.5) F * [89.5,92.5) 89.5 Class Average < 92.5

IST 301 / Spring 2006-3- A. Konak In this course, you will have approximately: 5 bonus points if you post your picture and a link to you personal web site. 2 exams (100 points each) 2-3 assignments (30 points each) 2-3 case studies (100 points each) 10 In class case studies (5 points each) Project (300 points) Class Average will be calculated as follows: (Your Points) Class Avg=100 (Total Points Assigned in the Semester) 6. Policies on Assignments, Case Studies, Project, and Exams Assignments: In this class, completing assignments on time is an important part of the learning experience. During the semesters, students are expected to read and summarize several journal articles, and then discuss them in the class. Assignment policies are as follows: a) Since we are going to have class discussion based on the assignments, late assignments (especially reading ones) have no value and will not be accepted. b) All assignments must be done in electronic format including calculations. c) Students must be ready to hand in their work at end of the class on due date. In addition, all assignments must be submitted electronically via ANGEL. If the hard copy of an assignment is not returned, then the ANGEL submission will not be graded. d) Each assignment is 30 points. Case Studies: Case studies are usually open-ended questions that usually require more time to complete than assignments. Important points for case studies: a) The assignment return policies are also applied to the case studies. b) Make sure you allocate adequate time for each case study. c) It is very important to check your progressing work with me at any step. d) Group work is highly encouraged in case studies. However, each group member must submit his/her individual copy even though the work has been done by a group. e) Discussion assignments will be graded based on the quality of the document handed-in (70%) and your class participation (30%). f) Each case study is 100 points. Case Studies In Class : To clarify the concepts we are going to do a fair number of small case studies in the class time. Each such case study is 5 points. If you miss a case study due to your absence, you should contact with me in advance. Exams : Two exams will be given throughout the semester. Each exam is 100 points. Group Project: At the end of the semester, students are expected to deliver and present a term project. The guidelines for the project will be announced during the semester. The project subjects can be selected, but not limited to, from the following areas: Business Process Modeling, Analysis, and Redesign: Enterprise Information Systems (SAP R/3)

IST 301 / Spring 2006-4- A. Konak International Information Systems & Enterprise Resource Planning (Honor Students Only) 7. Attendance Policy Penn State Faculty Senate Policy 42-27, Class Attendance Accordingly, it is the policy of the University that class attendance by students be encouraged and that all instructors organize and conduct their courses with this policy in mind. A student should attend every class for which the student is scheduled and should be held responsible for all work covered in the courses taken. In each case, the instructor should decide when the class absence constitutes a danger to the student's scholastic attainment and should make this fact known to the student at once. A student whose irregular attendance causes him or her, in the judgment of the instructor, to become deficient scholastically, may run the risk of receiving a failing grade or receiving a lower grade than the student might have secured had the student been in regular attendance. Instructors should provide, within reason, opportunity to make up work for students who miss class for regularly scheduled, University-approved curricular and extracurricular activities (such as Martin Luther King Day of Service, field trips, debate trips, choir trips, and athletic contests). However, if such scheduled trips are considered by the instructor to be hurting the student's scholastic performance, the instructor should present such evidence for necessary action to the head of the department in which the course is offered and to the dean of the college in which the student is enrolled or to the Division of Undergraduate Studies if the student is enrolled in that division. Instructors also should provide, within reason, opportunity to make up work for student's who miss classes for other legitimate but unavoidable reasons. Legitimate, unavoidable reasons are those such as illness, injury, family emergency, or religious observance. If an evaluative event will be missed due to an unavoidable absence, the student should contact the instructor as soon as the unavoidable absence is known to discuss ways to make up the work. An instructor might not consider an unavoidable absence legitimate if the student does not contact the instructor before the evaluative event. Students will be held responsible for using only legitimate, unavoidable reasons for requesting a make-up in the event of a missed class or evaluative event. Requests for missing class or an evaluative event due to reasons that are based on false claims may be considered violations of the policy on Academic Integrity (Policy 49-20). 8. Academic Integrity / Dishonesty University Policies And Rules 49-20 : Academic Integrity Is The Pursuit Of Scholarly Activity In An Open, Honest And Responsible Manner. Academic Integrity Is A Basic Guiding Principle For All Academic Activity At Penn State, And All Members Of The University Community Are Expected To Act In Accordance With This Principle. Consistent With This Expectation, The University's Code Of Conduct States That All Students Should Act With Personal Integrity, Respect Other Students' Dignity, Rights And Property, And Help Create And Maintain An Environment In Which All Can Succeed Through The Fruits Of Their Efforts. Academic Integrity Includes A Commitment Not To Engage In Or Tolerate Acts Of Falsification, Misrepresentation Or Deception. Such Acts Of Dishonesty Violate The Fundamental Ethical Principles Of The University Community And Compromise The Worth Of Work Completed By Others.

IST 301 / Spring 2006-5- A. Konak Academic Dishonesty Includes, But Is Not Limited To, Cheating, Plagiarizing, Fabricating Of Information Or Citations, Facilitating Acts Of Academic Dishonesty By Others, Having Unauthorized Possession Of Examinations, Submitting Work Of Another Person Or Work Previously Used Without Informing The Instructor, Or Tampering With The Academic Work Of Other Students. 9. Note to students with disabilities: It is Penn State's policy to not discriminate against qualified students with documented disabilities in its educational programs. It is also your instructor's policy to try to help students learn by whatever reasonable means necessary. If you have a disability related need for modifications in your testing situation, your instructor should be notified during the first week of classes so that your needs can be accommodated. You may be asked to present documentation from the Office of Disability Services that describes the nature of your disability and the recommended remedy. 10. Statement of Nondiscrimination The Penn State University is committed to the policy that all persons shall have equal access to programs, facilities, admission, and employment without regard to personal characteristics not related to ability, performance, or qualifications as determined by University policy or by state or federal authorities. It is the policy of the University to maintain an academic and work environment free of discrimination, including harassment. The Penn State University prohibits discrimination and harassment against any person because of age, ancestry, color, disability or handicap, national origin, race, religious creed, sex, sexual orientation, or veteran status. Discrimination or harassment against faculty, staff, or students will not be tolerated at the Penn State University. Direct all inquiries regarding the nondiscrimination policy to the Affirmative Action Director, The Penn State University, 201 Willard Building, University Park, PA 16802-2801, Tel 814-865-4700/V, 814-863-1150/TTY.