Access to Partner University Updated October 2017 Follow these steps to onboard or sign in to Partner University for the first time: 1. Close all other browser instances and open an In-Private Browsing window of Internet Explorer version 11. 2. Browse to this site: URL https://mspartnerlp.partner.microsoft.com/learningpath 3. Click on the sign in icon in top right corner of the Learning Path site, to open a new log-in menu. 4. You will be taken to a log-in screen, where you will enter your Microsoft Account (personal email) credentials. Use the same personal email address that you use to connect to the Learning Path site or to log in at other locations on the Microsoft Partner Network portal. 5. After entering in your credentials, you will be taken back to the Learning Path page. On the top right corner of the site, you will now see this hyperlinked sentence: Welcome [Your Name] + [Your MPN ID]. This means you are now logged in. Click on your hyperlinked name. 6. You will now see a grey log-in menu containing a box that says: Go to my individual profile. 1
7. Wait for 10 minutes, then refresh the browser window. You might need to repeat this step. 8. When the refresh is complete, you will see that your log-in menu has changed. A new hyperlink will have appeared near the bottom of your log-in menu. The link will say: Partner University Learner Dashboard or Partner University Admin Dashboard, depending on your role in your company (see below for a view of each). When these links appear, it means your credentials have now been validated by Partner University, and you re ready to go. Click on the Partner University hyperlink in your log-in menu to launch the site. Henceforth, each time you log into Learning Path, you will see the Partner University hyperlink in your log-in menu. 2
9. If you selected the Learner Dashboard link, you will arrive at the log-in screen for your Learner Dashboard (see image below). Please sign in here with the same email credentials you used in Step 4. If you re logging into the Admin Dashboard, you will see a different image, but the log-in feature will be the same. 3
10. There are two final steps to take, to create your Profile in Partner University so that the site recognizes you each time you log in. The first step is to agree to the Terms of Use. 11. The second step is to complete your Profile. Select your language preference and country. 4
12. Finally! After you ve filled out your Profile, you will arrive at your Learner or Admin Dashboard in the Partner University site. Screenshots below show the Learner Dashboard on the left; the Admin Dashboard on the right. 13. You are now free to explore the site. In the Learner Dashboard we suggest trying the Search function to find the courses you want. You can filter the Search results by Product, Topic, Level or Language. As an alternate, you can also go to the Learning Portal and browse the Learning Path directory to view and explore all training offerings. You ll see on the home page a list of new releases this list is updated each month. The Learning Portal is MPN s new discovery site for partner training; think of it as the new front door to Partner University. It s intended to replace the old Learning Path site. Support 5
1. Our Regional Service Center (RSC) can answer your questions related to MPN. Please reach out to them via https://partner.microsoft.com/en-us/support with any questions about technical support, log-in issues or membership issues. If you have trouble signing in with your MPN ID to see your support options on the page, click on the Trouble signing in link and you will see an option, as you scroll down, to begin chatting with an RSC agent. 2. For non-technical matters such as sharing feedback about your learning experience or for questions about specific Partner University courses please send email to partnerup@microsoft.com. More about the Learner and Admin Dashboard experiences Learner Dashboard The Search bar is a good way to discover all the content that s been published to the Partner University site. Type in course title or keywords to find trainings, and use the filters to the left (for Product, Topic, Language, Level) to narrow the search results. If you know the MPN course number for a specific learning path, you can type the number into the search bar to find the course. FYI: the course number will be the letters MPN + a few numbers no spaces in between. You will see the MPN number at the end of each course title in Learning Path directory. If while searching you find courses that you d like to bookmark for viewing later, click on the green Add button, and the course will be added to your My Courses tile in your Learner Dashboard. When you complete one of the courses listed in your My Courses tile, that course will show up in your red My Achievements tile, where you will be able to print a transcript for the course or print a Certificate of Completion. 6
You can also go to the Learning Portal site, find the course you want, click on the launch course link and launch the course directly from Learning Portal. There s another way to view the entire list of courses published to the site: click on the Catalog button at the top of the screen. You will find yourself looking at a list of course categories. One tip: the only way out of the Catalog view is to click the Catalog button again. It functions as a toggle. Admin Site This dashboard is available only to those with MPN Global Administrator access in each partner company. This is a unique feature that gives Administrators a birds-eye view of learner activity across their organization. However, the Group tile in this dashboard will be empty if the Administrator s employees are not onboarded to and active in Partner University, and names will appear in the Groups tile only as the company s employees log in and create their Partner University profiles. Administrators: please encourage those in your company to log in and establish their profiles in Partner University, to enable the tracking features in Partner University. The more staffers who log in and establish profiles, the more robust the Administrator dashboard s functionality will be. As learners in the company org log in, the Administrator will be able to track the learners progress through courses and completion of assessments. The Administrator will also be able to assign learning plans to learners and can categorize the employees in Groups for Learning Plan assignment tracking. 7
When logged into the Admin site, be sure to review the User Guide link or FAQ link at the bottom of the page, for answers to your questions and helpful tips. Following is the Learning Plan guidance featured in the online User Guide: Learning Plans How do I assign a learning plan to one or more users? To assign a learning plan to one or more users: 1. Click Learning Plans. 2. Locate the learning plan that you want to edit. If you know any part of its name you can type that in the Search box and press Enter. 3. Click the Manage Users icon in the bar at the bottom of the learning plan. 4. Select the users you want to add then, under Edit assignment, click Assign and Apply. How do I remove a user from a learning plan? This is almost the same as adding a user. To assign a learning plan to one or more users: 1. Click Learning Plans. 2. Locate the learning plan that you want to edit. If you know any part of its name you can type that in the Search box and press Enter. 3. Click the Manage Users icon in the bar at the bottom of the learning plan. 4. Locate the users you want to remove then, under Edit assignment, click Unassign and Apply. How do I update the list of courses in a learning plan? To update the list of courses in a learning plan: 8
1. Click the Learning Plans tile. 2. Click the Manage courses icon. 3. Expand the offerings in the course catalog and check the courses and collections to include in the plan, or remove the check to remove them. 4. Click Save. The learning plan is saved with its new collection of courses and you are returned to the Learning Plans page. All users assigned to the plan should receive an email notifying them of the change. If you change your mind about editing the learning plan you can click the Cancel button or the X in the upper right corner. Why don't we have a learning plan assigned to a user when he is added to a group associated with a learning plan? This is by design; we do not support live groups today. In this case adding the user to the group will not assign the learning plan to him and there will be no trigger email generated for learning plan assignment. The learning plan must be assigned to the user explicitly. Please send any suggestions, questions or comments about the Partner University experience to partnerup@microsoft.com and we will refresh this FAQ document with answers to your questions. Thank you. 9