Traffic Control Supervisor Workshop Content Outline Version: Final, March 2, 2011 Workshop purpose The purpose of this workshop is to provide Traffic Control Supervisors with the necessary training to perform their role to the required standards. Objectives When participants have completed this workshop, they will be able to: Define Traffic Control Supervisor Recognize the importance of the Traffic Control Supervisor role Recall their responsibilities as a Traffic Control Supervisor Locate information required to carry out Traffic Control Supervisor responsibilities Describe the purpose of the different types of traffic control plans Judge whether a Type 1 or plan for a particular situation Select appropriate Type 1 traffic control plans Describe the sections of a traffic control plan template Describe the steps a traffic control supervisor must complete for a plan Prepare appropriate a traffic control person Recognize hazards and assess hazard levels using tool provided Describe appropriate action to take during emergency situations Have an awareness of urban traffic control guidelines Recognize the Traffic Control Supervisor s responsibilities with regard to inspections and maintenance Outline and Structure Over the next few pages, the workshop session is outlined. It presents the instructional activities, giving approximate time required for each activity, the objectives and/or purpose for each activity, a description of the content and instructional strategies and the source materials for the content. At this point in development, the estimated time for the session is five hours not including break(s). We would appreciate the input of the SMEs/reviewers as to whether the estimated times for each activity are accurate. Estimated length of workshop 5 hours and 20 minutes plus break(s). Traffic Control Supervisor Workshop Outline 1
REF# TOPIC EST. TIME PURPOSE/OBJECTIVES ADDRESSED 1 Set-up - Provides training room set up information for the trainer 2 Welcome 5 To welcome participants to the session and get them set up for group activities. 3 Senior Manager Introduction 10 To motivate participants for session and stress importance of workshop material. Objectives addressed: Recognize the importance of the Traffic Control Supervisor role DESCRIPTION Details are provided for the facilitator on session set-up requirements, such as the supplies needed, pre-prepared flipcharts and room preparation. Trainer welcomes participants to the workshop and takes attendance as they arrive. Trainer distributes nametags and Traffic Control Program manual. Trainer divides participants into groups and has group members sit together. At session start time, trainer addresses the group as a whole, explaining the purpose and outcomes for the session (14 objectives) and covering any necessary housekeeping details (break times, etc.) Trainer introduces senior manager. Senior manager speaks on the importance of the topic (facilitator guide to include outline of key speaking points). Limestone development note: Kim from CofV will provide detail around desired message for speaking points. Senior manager s talk includes mention of WSBC inspection and a serious accident around traffic control set-ups. CONTENT SOURCE Original content development with help from SMEs Senior Manager talking points from SMEs Images from SMEs Traffic Control Supervisor Workshop Outline 2
4 Warm-up pop quiz 5 Traffic Control Program 10 Make participants aware of gaps in knowledge Motivate participants for session 5 To introduce Traffic Control Program manual Objectives addressed: Locate information required to carry out TCS responsibilities Trainer distributes a short multiple-choice quiz that addresses some of the key points to be covered in the session. Trainer explains that as a traffic control supervisor, the answers to these questions should be top of mind. Trainer gives participants 5 minutes to answer the questions on their own. After 5 minutes, trainer asks participants for their answers, correcting where needed. Trainer asks participants to put the quiz aside, explaining that there will be an opportunity at the end of the session to discuss reasons for the correct answers. Trainer polls the participants to ask how easy/challenging the quiz was. Trainer brings attention to the new Traffic Control Program manual and explains that all key information needed for traffic control supervision is located within it. Trainer notes that it is meant to be used in conjunction with MoTI. Trainer notes that today s session covers the responsibilities and duties of traffic control supervisors, but the program manual contains additional information for reference purposes. Traffic Control Supervisor Workshop Outline 3
6 TCS Battle round one 5 To introduce information Traffic Control Supervisors need be familiar with Trainer explains that throughout the workshop participants will review information (from Traffic Management Training, MoTI, etc.) in the TCS battle. Each battle is a series of questions that will be posed to the teams. After each battle round, the team leading with the most overall points will be passed the golden traffic cone trophy. The trainer holds up the trophy for the participants to see. Each correctly answered question gets a point. Points are totaled throughout the day and the winning team at the end of the workshop gets a prize. Trainer asks questions: questions for this round focus on the fundamental principles of traffic control. Limestone development note: include the CoV principles (CofV is adding an extra one) AND the 5 MoTI principles. Extra principle is: Traffic control decisions are prioritized by the following transportation modes: pedestrians, bikes, buses, transport vehicles, all other vehicles. At the end of the round, trainer adds team points to the TCP battle flipchart and presents the golden traffic cone to the winning team., pages 8-9 Traffic Control Supervisor Workshop Outline 4
7 What is a Traffic Control Supervisor? TCS Battle bonus round 10 Define Traffic Control Supervisor Recognize the importance of the Traffic Control Supervisor role 5 To review information Traffic Control Supervisors should be familiar with Trainer asks participants to define traffic control supervisor After a couple of attempts, trainer shares the definition given in the guide, stressing that TC supervisors are responsible for work performed on the road. Trainer points out that this and other TC definitions can be found in the definitions section of the Program manual. The trainer also shares the BC OHS requirement for a supervisor during traffic control. Trainer explains the three qualifications for a traffic control supervisor. Trainer explains who is generally appointed TC Supervisor (work site supervisor) and what exceptions can be made (traffic management staff/technical experts, traffic control contractor). Trainer stresses that in CoV/Parks work zones, the City/Parks maintains overall responsibility for the actions of all workers. Trainer asks participants to close their manuals and put away all course materials for this TCS battle round. Trainer asks participants to name Traffic Control responsibilities Each person who can name a responsibility earns a point for his or her team. At the end of the round, trainer adds team points on the TCP battle flipchart; the golden traffic cone is passed to the first place team. p6,10 WCB 18.4 p11-14 Traffic Control Supervisor Workshop Outline 5
8 Responsibilities 20 Recall their responsibilities as a Traffic Control Supervisor Locate information required to carry out Traffic Control Supervisor responsibilities Trainer posts pieces of flip chart paper around the room with the names of the following responsibilities written across the top. o Planning for traffic control o Before work begins at the work area o Set up of traffic control devices o Managing TCPs o Managing the work zone during work o Leaving the work area Trainer directs teams to think of the components for each responsibility (high level). Each team is given a different coloured marker. Trainer gives teams 2 minutes at each flipchart to add their items under the headings. When time is called, teams rotate to the next flipchart and continue. This repeats until all teams have visited all flipcharts. Trainer tells participants that they cannot duplicate answers that are already on the flipcharts. After 12 minutes, trainer asks participants to return to their seats and reviews the correct answers. Each correct answer by a team earns them one point in the TCS battle. At the end of the round, trainer adds team points on the TCP battle flipchart; the golden traffic cone is passed to the first place team. Trainer points out that this responsibilities information is available in the Traffic Control Program manual. p11-14 Traffic Control Supervisor Workshop Outline 6
9 Traffic Control Plans - purpose 5 Describe the purpose of the different types of traffic control plans Trainer reviews the purpose of having traffic control plans with participants (due diligence and planning). Trainer reviews when traffic control plans are required based on 5 requirements. p15 10 Urban traffic control guidelines 11 Traffic control plans - types 5 Have an awareness of urban traffic control guidelines 10 Describe the purpose of different types of traffic control plans Trainer notes that since the City is considered an urban environment, MoTI does not cover all situations. Trainer points out that traffic control guidelines specific to urban environments have been consolidated in this training program. Trainer introduces Appendix F and indicates that most of the CoV layouts are specific to urban situations. Trainer then compares this to MoTI manual, which is more highway oriented. Participants review the basic characteristics of the three types of traffic control plan using a matching activity: Trainer distributes worksheet that has a list of the basic characteristics of all three types of plans mixed together. Participants work in their team to match which characteristics to which type. After 5 minutes, the trainer calls the groups to order and reviews the answers. Teams that get all answers correct earn them one point in the TCS battle. Trainer adds team points on the TCP battle flipchart; the golden traffic cone is passed to the first place team. Trainer notes that type 3 traffic control plans are created by engineering and traffic management rather than determined by the Traffic Control Supervisor. p32-33 p15-17 Traffic Control Supervisor Workshop Outline 7
12 Traffic control plan templates 13 Using a type 1 traffic control plan 5 Describe all four sections of the traffic control plan template 10 Judge whether a Type 1 or Type 2 traffic control plan is necessary for a particular situation Select appropriate Type 1 traffic control plans Trainer distributes traffic control plan template and explains the different sections of the template will only be completed for Type 2 traffic control plans. Trainer reviews the four main sections of the template. Trainer explains situations where it is appropriate to use Type 1 plans and shows photos of typical City tasks for these plans (e.g. shutting down a residential street, shoulder work, catch basin clean out at a cross walk) Trainer directs participants to the Type 1 plan in their Traffic Control Program. Trainer emphasizes that a Type 1 plan is a combination of the Traffic control plan template and only a reference to a MoTI manual layout or a CoV layout (appendix F). The Type 1 plan can be done in the field or done at the office and used over and over again for repetitive jobs Trainer explains that if your work doesn t fit into Type 1 layouts without modification, then it is Type 2. p18-20 Traffic control templates p21 Images incorporated into PowerPoint Traffic Control Supervisor Workshop Outline 8
14 Exercise 15 Practice identifying scenarios where a Type 1 traffic control plan is appropriate 15 Using a type 2 traffic control plan your required steps 10 Describe the steps a traffic control supervisor must complete for a Type 2 traffic control plan Trainer distributes a worksheet with 6 short scenarios Trainer directs teams to identify which scenario(s) are appropriate for a Type 1 traffic control plan and notes that they have 10 minutes to complete the exercise. After 10 minutes, the trainer calls the teams to order. Each team shares their answers with the group. One point is awarded for each correct answer. Trainer adds team point on the TCP battle flipchart; the golden traffic cone is passed to the first place team. Trainer introduces the six steps to follow for plan and direct participants to the checklist in appendix B of their Traffic Control. Trainer introduces scenario to be worked through for the six steps. Scenario details handout is distributed to each group. Picture of scenario location is displayed in presentation. Worksheet p21 Laminated checklist (appendix B) Type 2 scenario Images incorporated into PowerPoint Traffic Control Supervisor Workshop Outline 9
16 Step 1: Understand the scope of work 17 Step 2: Know the approaches 18 Step 3: Assess the local conditions 5 Prepare appropriate 5 Prepare appropriate 5 Prepare appropriate Trainer explains step one understand the scope of the work to be done in the work area. Trainer asks participants to quickly come up with 5 issues that could affect the scope of work. First team to have 5 scope of work issues earns a point for their team (e.g., would include excavation larger than usual, ground conditions, discovery of unmarked utilities, accidents, private sector work zones interfering) Trainer adds team point on the TCP battle flipchart; the golden traffic cone is passed to the first place team. Trainer explains step two know the approaches to the work zone. Trainer asks participants to look at the handout/pictures and point out the approaches (e.g. hills, curves, off ramps, emergency station). First participant to answer correctly earns a point for their team. Trainer adds team point on the TCP battle flipchart; the golden traffic cone is passed to the first place team. Trainer explains step three assess the local conditions. Trainer asks participants to look at the handout and identify the local conditions that are important for traffic control. First participant to answer correctly earns a point for their team. Trainer adds team point on the TCP battle flipchart; the golden traffic cone is passed to the first place team. p21 Laminated checklist Images incorporated into PowerPoint p21 Laminated checklist Images incorporated into PowerPoint p21 Checklist Images incorporated into PowerPoint Traffic Control Supervisor Workshop Outline 10
19 Step 4: Complete the Type 2 TC Plan hazard analysis hazard analysis tool 20 Step 4: Complete the Type 2 TC Plan hazard analysis hazard analysis tool exercise 21 Step 4: Complete the Type 2 TC Plan hazard analysis using a TCP 20 Prepare appropriate Recognize hazards and assess hazard levels using tool provided 15 Recognize hazards and assess hazard levels using tool provided 10 Prepare appropriate Trainer overviews step four complete the Type 2 TC Plan hazard analysis. Trainer introduces the hazard analysis tool and direct participants to the tool in their Traffic Control Program. Trainer displays images of risk situations and asks participants to identify hazard analysis level based on hazard analysis tool chart. Using the details provided for the scenario, the trainer works through the hazard analysis tool in front of the participants, talking through the thought process as they use the tool. Trainer may ask for input from the group as they progress through the tool. Trainer distributes a new scenario to the groups and asks them to work through the hazard analysis using the information in the scenario. After 5 minutes, the trainer calls the groups to attention and reviews the answers. Trainer reviews the general requirements for using a TCP. Trainer reviews when TCPs MUST be used. Trainer stresses the importance of only using a TCP if the use of signs and other traffic control devices and procedures cannot provide effective traffic control or during emergency or brief duration work if it is not practicable to control traffic with signs, devices or procedures and a buffer vehicle is not available. p22-23 Checklist Images of risk situations Images incorporated into PowerPoint. Limestone development note: Client suggested that many of the photos used earlier in the workshop can be reused for this section. p22-23 Additional Type 2 scenario details on handout. p24 Traffic Control Supervisor Workshop Outline 11
22 Step 4: Complete the Type 2 TC Plan hazard analysis TCP types and decision tool 15 Prepare appropriate 23 Exercise 10 To practice using the TCP decision tool 24 Step 5: Design and document the layout 15 Prepare appropriate Trainer reviews the difference between low/moderate risk and high risk TCPs. Trainer introduces the TCP decision tool and directs participants to the tool in their Traffic Control Program. Using the scenario, the trainer works through the tool to determine which type of TCP is required, talking out their thought process. Trainer directs participants back to the scenario provided when they practiced using the hazard analysis. Trainer asks participants to work through the TCP decision tool using the scenario. After 5 minutes, the trainer calls the groups to attention and reviews the answers. Trainer asks participants to gather around an empty table where materials were set up for this task before the session started. Using the scenario, a large poster of the scenario site clipped to the table and the mini signs, markers and vehicles, the trainer walks the participants through the process of designing the work zone layout for the Type 2 plan. The trainer encourages participants to ask questions through the process. p24-27 p28-29 Traffic Control Supervisor Workshop Outline 12
25 Step 6: Ensure documented Type 2 TC Plan layout is correctly placed on the site 5 Prepare appropriate Complete a traffic control plan template correctly 26 Exercise 45 Practice preparing appropriate Type 2 traffic control plans Trainer demonstrates how the traffic control plan template needs to be completed using the scenario that has been worked through. Trainer reminds participants of how this plan needs to be shared with employees and needs to be on-site for inspection by others (Traffic Management or WSBC). Trainer distributes a scenario containing a description, poster, mini signs, markers and vehicles and a blank traffic control plan template to each group. (note: each group receives a different scenario) Trainer directs groups to work through the six steps for their scenario and notes that they will have 15 minutes to do so. After 15 minutes, the trainer calls the groups to order. Trainer and teams circulate through the groups and look at each scenario. Time permitting, groups may have a spokesperson present their scenario and explain the choices they made. Trainer asks all participants for feedback. Trainer awards a score out of 10 for each team and adds team points on the TCP battle flipchart; the golden traffic cone is passed to the first place team. Limestone development note: CofV will develop the weighting of scoring criteria. p21, 18-20 Scenarios Traffic Control Supervisor Workshop Outline 13
27 What if there s an incident or emergency? 28 Traffic control inspections and maintenance 29 Revisit pop quiz 10 Describe appropriate action to take during emergency situations 15 Recognize the Traffic Control Supervisor s responsibilities with regard to inspections and maintenance 10 To review material covered in the workshop. Trainer introduces two real-life situations that turned into incidents/emergencies to help participants focus on this topic. Using pictures in presentation, trainer reviews procedures for: o Traffic control work zone incidents. o Utility emergencies and traffic control. Trainer reviews the two-hour emergency rule. Trainer gives participants 3 minutes to read the information in section 9 of the Traffic Control Program. Trainer spends 3-5 minutes reviewing key responsibilities and what to look for regarding inspections and maintenance. Trainer displays photos (one at a time) that relate to inspection failure/maintenance. Groups are given 2-3 minutes to list multiple issues for the photo scenario. A spokesperson for each group (in turn) lists one issue. If correct, they receive one point for the TCP battle. Continue the activity with the remaining photos. Trainer adds team points on the TCP battle flipchart; the golden traffic cone is passed to the first place team. Trainer asks participants to bring out the quiz they completed at the beginning of the session. Review the incorrect answers as a group and ensure participants know the reasons for the right answers. Trainer circulates the room providing coaching to source of the right answer. Trainer reviews the correct answers and asks participants if there are any final questions about the workshop content. p30-31 p34-37 2-3 images incorporated into PowerPoint Traffic Control Supervisor Workshop Outline 14
30 Closing 15 To wrap-up the session. Trainer wraps up session by: Asking participants to complete workshop evaluation. Announcing the winner of the TCS battle and awarding consolation and grand prizes. Thanking participants for their participation. Giving details for whom to contact if they have questions and providing their own contact information, if appropriate. Traffic Control Supervisor Workshop Outline 15