Body, mind and spirit 2012 Stewardship Report print 1
2 print Audio files in this report are from the True Healing for Texans series, produced by KLTY (94.9 FM) in conjunction with Texas Health Resources. Click here to listen to more inspiring stories.
Texas Health Resources A Partnership of Faith and Medicine Texas Health Resources is rooted in the healing ministries of the Presbyterian Church and the United Methodist Church. Grace Presbytery and the Central Texas Conference saw the need for faith-based hospitals in Dallas and Fort Worth, respectively, and were committed to integrating faith and medicine. Texas Health continues that relationship today, caring for patients body, mind and spirit with confidence in the gifts of medicine, science and the healing power of faith. Texas Health serves a diverse population, respecting and welcoming all faiths represented by our patients, employees and volunteers. We are dedicated to honoring the beliefs that bring meaning and hope to those we serve. Learn more about our heritage in faith-based organizations. Texas Health is making significant strides to advance our communitybased mission. We are developing innovative ways to coordinate across the continuum of care, improve access for our communities and create a model for health care that enhances well-being and leads to healthier, happier people contributing more to their communities. Thank you for your continued support of our mission. We will continue to demonstrate wise and faithful stewardship of the resources graciously entrusted to us. The faith-based legacy of our health system is not simply a part of our hospitals names. Our faith-based heritage remains at the center of everything we do. DOUG HAWTHORNE CHIEF EXECUTIVE OFFICER TEXAS HEALTH RESOURCES print 3
Serving the most patients in North Texas A few numbers on our people, facilities and services give an idea of the scope of our work: More than 22,500 employees 25 acute care, transitional, rehabilitation and short-stay hospitals that are owned, operated, joint-ventured or affiliated with Texas Health Resources 18 outpatient facilities and more than 250 other community access points More than 3,800 licensed hospital beds More than 5,500 physicians with active staff privileges Texas Health Physicians Group includes more than 500 physicians, as well as more than 200 physician assistants and nurse practitioners More than 1,500 volunteers across the system More than 24,000 babies are born in Texas Health system hospitals annually Learn more about Texas Health Resources who we are and what we do 4 print
Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served. Texas Health was formed in 1997 with the assets of Fort Worth-based Harris Methodist Health System and Dallasbased Presbyterian Healthcare Resources. Later that year, Arlington Memorial Hospital joined the Texas Health system. Although a young system, we have built on the legacies of our founding organizations to achieve a national reputation. Lillie Biggins, B.S.N., M.S.N., president of Texas Health Harris Methodist Hospital Fort Worth. Listen to her thoughts on faith-based care print 5
Reflecting God s Love 2011 Community Benefit Summary See Texas Health s 2011 Community Benefit Summary In living our mission to improve the health of the people in the communities we serve, we seek to be reflective of God s compassion and love, with particular concern for the underserved. As a faith-based, nonprofit health care system, it is our policy and privilege to provide care for individuals in need of charity assistance. In 2011, Texas Health provided almost $720 million in charity care and community benefit that s almost $2 million a day. In serving our communities and each other, we are steered by our guideposts: Our Faith-Based Statement serves as a foundation for our organization. Our Mission: To improve the health of the people in the communities we serve. Our Vision: Texas Health Resources, a faith-based organization joining with physicians, will be the health care system of choice. Our Values: Respect, Integrity, Compassion, Excellence The Promise: Our culture is defined through our internal Promise: Individuals Caring for Individuals, Together SM. The Promise commits Texas Health to treat its caregiving team of physicians, employees and volunteers with the same dignity and respect as our patients and their families, acknowledging each person s unique needs. Texas Health Resources Diversity Statement: We will provide and maintain a fair and equitable environment for all by valuing and respecting individual differences for our enrichment and for the enrichment of the communities we serve. 6 print
Britt Berrett, Ph.D., FACHE, president of Texas Health Presbyterian Hospital Dallas. Listen to his thoughts on faith-based healing. print 7
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Faith-based Community Service Texas Health s Faith Community Nursing and Faith Community Health programs enable the health system to engage faith communities around health promotion, prevention and wellness. The focus is on improving health in the congregational setting before, during and after an illness. The centerpiece of Texas Health s faith-based community service initiatives is the system s Faith Community Nursing program. The mission of the program is the intentional integration of the practice of faith with the practice of nursing to improve the health of the communities we serve. At the end of 2011, the program included 110 volunteer registered nurses serving 90 faith communities and touching more than 45,000 families. Beyond working with churches through our Faith Community Nursing program, Texas Health partners with a number of faithbased organizations to improve health. These organizations include the Ministerial Health Alliance in Farmersville, Catholic Charities of Dallas, North Dallas Shared Ministries, Brother Bill s Clinic and Mission Arlington. print 9
A Compassionate Presence Pastoral Care staff at Texas Health hospitals provide a compassionate presence for people trying to connect meaning with life circumstances that don t often make sense or seem fair. Almost 30 full-time chaplains serve patients, family members and employees throughout Texas Health. Additionally, trained area clergy throughout Texas Health s service area provide on-call services to help meet pastoral care needs. Texas Health Pastoral Care sponsors several programs for supporting pastoral education: Attending Clergy Association (ACA) interfaith clergy organization with more than 300 members of all faiths. The ACA was established to enhance pastoral education, promote physical, emotional and spiritual health in congregational and community settings, and welcome clergy as members of our health care teams. Attending Clergy Association Symposium The ACA and Texas Health Presbyterian Healthcare Foundation have for the past 18 years sponsored an annual symposium that focuses on topics at the intersection of faith, health and ethics. Internationally recognized speakers address an audience comprising physicians, nurses, clergy and lay people. Faith Community Leadership Summit annual meeting for ministers, faith leaders and lay leaders covering topics on the ties between faith and health. Clinical Pastoral Education a program that utilizes clinical ministry, supervision, peer interaction and reflection to help train 15-20 pastoral care chaplains annually. 10 print
Senior Chaplains Eric Smith and John Engelhard 173,000 Average number of Pastoral Care patient care visits a year. $3 million + Amount spent on Pastoral Care program each year. print 11
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Faith at Work Faith and medicine come together naturally for caregivers at Texas Health, as they are encouraged to nurture their spirits and live out their faith at work. A Faith and Spirituality Integration Council supports system leaders in reinforcing faith-based values and promoting values-based leadership. From chapels and meditation gardens to daily chimes and an annual blessing of the hands, Texas Health weaves our faith-based values throughout the organization s work environment. A vital way we reach out to those in need is through a free prayer book for patients, their families and caregivers. The pocket-sized booklet is filled with prayers that offer encouragement and support for individuals from many different faiths. More than 200,000 copies of the prayer book have been given away at Texas Health hospitals. Learn more about medicine and faith at Texas Health (video) We recognize that we are more compassionate and better caregivers when we are guided by our faith. When we see persons as we believe God sees them, it deepens the measure of our care and compassion. Doug Hawthorne CEO, Texas Health Resources Download the Texas Health Resources Prayer Book. print 13
Moving Forward with Faith Holding firm to our roots in the healing ministry of the church, Texas Health is advancing its mission by using new strategies and tools for improving health. PHYSICIAN-DIRECTED POPULATION HEALTH MANAGEMENT Texas Health is leading the way in implementing a new model of health services based on a physician-directed, care-team approach designed to keep people healthy and out of hospitals, except when they are acutely sick or injured. COLLABORATIVE RELATIONSHIPS Texas Health is collaborating with other organizations to provide enhanced services to expand its continuum of care. These providers include Methodist Health System and LHC Group, Healthways, North Texas Specialty Physicians and UT Southwestern Medical Center. INFORMATION TECHNOLOGY Texas Health was one of the first hospital systems in North Texas to implement an electronic health record systemwide and is working on new ways to leverage the capabilities of this computerized archive of patient care information. CONTINUOUS QUALITY IMPROVEMENT From implementing the World Health Organization s surgical checklist to placing physicians in executive leadership positions, Texas Health is taking new steps to improve quality and patient safety. PATIENT CARE Implementation of bedside reporting, increased use of clinical nurse leaders and participation in evidence-based leadership programs are a few of the innovative ways Texas Health is working to improve patient care at the bedside. 14 print
Malcolm Perry, M.D., physician on the medical staff at Texas Health Presbyterian Hospital Allen. Listen to his thoughts on the power of prayer. print 15
Doctors on the medical staff practice independently and are not employees or agents of the hospital. TexasHealth.org 1-877-THR-WELL 16 print