of Paula Cristina Lourenço Serdeira Pinheiro de Azevedo 2016
Index 1. Training... 2 1.1. Academic Background... 2 1.2. Additional Training Courses... 2 2. Professional Academic Background... 3 3. Teaching... 4 3.1. Teaching activities... 4 3.2. Projects... 4 3.3. Professional internships... 4 3.4. Member of juries in MSc theses... 4 4. Research... 5 4.1. Member of research unit... 5 4.2. Participation and organization of congresses and public scientific meetings... 5 4.3. Research results... 6 4.3.1. Articles in a book chapter with scientific arbitrage.... 6 4.3.2. Articles in regular journals with scientific arbitrage.... 7 4.3.3. Articles in conference proceedings with scientific arbitrage... 7 4.3.4. Invitation to present papers in scientific meetings... 8 4.4. Other research activities... 8 4.4.1. Member of journal publisher committees.... 8 5. Management... 10 5.1. Member of organizational units of ESGHT University of the Algarve.... 10 5.2. Organization of Events for Promotion and Dissemination of ESGHT Algarve University... 10 6. Other activities... 10 1
1. Training 1.1. Academic Background PhD on Management by Economy Faculty of the Algarve University, with a final grade of A+ (Very Good). PhD thesis on Information Systems, in the field of Information Systems Integrated Business Management Applications, entitled Advantages, Limitations and Solutions when using ERP (Enterprise Resource Planning) systems A case study in the hospitality industry. July 2012 MSc on Business and Economy Sciences by Economy Faculty of the Algarve University, with a final grade of A+ (Very Good). Master's thesis in the field of Information Systems Integrated Business Management Applications, entitled ERP (Enterprise Resource Planning) systems in the Hospitality Industry. July 2001. Master s degree on Management Information Systems by Universidade Autónoma de Lisboa, with a final grade of B (14). July 1997. 1.2. Additional Training Courses Performance Management in Organizations (Balanced Scorecard) by ESGHT Algarve University. 2005 Content Design and Development for e-learning, by SAF Novabase. 2005 2
2. Professional Academic Background Assistant Professor with a permanent civil servant work contract with no time limit, since July 2012, after the PhD thesis on Information Systems, in the field of Information Systems Integrated Business Management Applications, entitled Advantages, Limitations and Solutions when using ERP (Enterprise Resource Planning) systems A case study in the hospitality industry. She integrates the scientific area of Information Systems and Information Technology of School of Management, Hospitality and Tourism of the Algarve University. Equivalent to Assistant Professor with a temporary work contract with Algarve University since 2003 according to n. 3 of art.º 8º Dec.-Law n. 185/81 of July 1st, based on curricula evaluation. First triennium professor on full time regime, with exclusivity, since 28th January 2002 according to public Notice n. 506/2001, under Dec. Law 185/81, of July 1st. First triennium professor on full time regime, with exclusivity, since 1st September 997 by a Provision Administrative Contract. Advisor for InovAlgarve, project, 2005, responsible for developing an operational plan to integrate all application systems and technology running at InfraQuinta Empresa de Infraestruturas da Quinta do Lago, EM. 3
3. Teaching 3.1. Teaching activities As a teacher in the area of IS/IT, under related subjects of IS/IT of the School of Management, Hospitality and Tourism of the Algarve University, she lectured several curricular units and produced several support materials for those units. The Curricular units are spread by different teaching levels, from CET (Cursos Especializados Tecnológicos), TeSP (Técnico Superior Profissional), BSc and MSc levels. Some units are lectured in English. Since 2000, she has been responsible for the units Information Technology I and Information Technology for Tourism for Marketing, Hotel Management and Tourism courses. 3.2. Projects In the 1998-2008 period, she was advisor and arguer of several year-end projects, under a unit called Project. 3.3. Professional internships During teaching activities, she supervised several internships, following the students on their jobs, in different parts of the country. 3.4. Member of juries in MSc theses Patrícia Cristino (2012). Mobile Banking: Factores determinantes na adesão. MSc dissertation on Publicity and Marketing from Escola Superior de Comunicação Social of Instituto Politécnico de Lisboa, public presentation on the 14th December 2012, as arguer. Ana Luísa Gouveia Neto (2016). O Perfil e o nível de satisfação dos clientes do Castelo. MSc dissertation on Business Management by Faculdade de Economia of the Algarve University, public presentation on the 14th November 2016, as arguer. 4
4. Research 4.1. Member of research unit Non-integrated member of the Scientific Committee of Research Centre on Territory and Organizations (CIEO) in Algarve University since December 2013. Associated Member of AISTI (Iberian Association for Systems and Information Technology), since 2005. 4.2. Participation and organization of congresses and public scientific meetings Organization of the Seminar Information Technology: perspectives for the XXI century, at ESGHT on the 23rd February, on which she moderated one of the panels. Organization of the Seminar Internet and Digital Business, at ESGHT on the 4th March 2004, on which she moderated one of the panels. Moderator of a panel on the IV International Seminar The future of corporations, on the 8th March 2006 at ESGHT. Moderator of a panel on the International Seminar The future of corporations, 2009 at ESGHT. Moderator of the panel IT Management TIC (22nd November) on the Conference TMS Management Studies International Conference Algarve 2012, (21st to 24th November 2012). Member of the Scientific Committee of the conference TMS Algarve 2013 Tourism & Management Studies International Conference: New Challenges, Strategies and Trends, organized by School of Management, Hospitality and Tourism of the Algarve University and the scientific journal Tourism & Management Studies (13th to 16th November 2013). Member of the Scientific Committee of the conference TMS Algarve 2014 Tourism & Management Studies International Conference: New Challenges, Strategies and Trends, 5
organized by School of Management, Hospitality and Tourism of the Algarve University and the scientific journal Tourism & Management Studies (26th to 29th November 2014). Member of the Program Committee of the 15th Conference of the Portuguese Association for Information Systems, 2015, 2nd to 3rd October at ISCTE Lisbon University, Lisbon. Member of the Technical Program Committee International on Conference on Machine Learning, Pattern Recognition and Intelligent Systems (MLPRIS 2015), 20th to 22nd November 2015 at Guilin, China. Member of the Scientific Committee of the conference TMS Algarve 2016 Tourism & Management Studies International Conference: New Challenges, Strategies and Trends, organized by School of Management, Hospitality and Tourism of the Algarve University and the scientific journal Tourism & Management Studies (16th to 19 Th November 2016). Member of the Program Committee of the 16th Conference of the Portuguese Association for Information Systems, 2016, 22nd to 24th September at ISCAP, Porto. 4.3. Research results 4.3.1. Articles in a book chapter with scientific arbitrage. Azevedo, P., Romão, M., and Rebelo, E. (2013), Advantages, Limitations, and Solutions in the Use of ERP Systems: A Case Study in the Hospitality Industry. In R. Martinho, R. Rijo, M. Cruz-Cunha, and J. Varajão (Eds.), Information Systems and Technologies for Enhancing Health and Social Care (pp. 178-188). Hershey, PA: Medical Information Science Reference. doi:10.4018/978-1-4666-3667-5.ch012. Azevedo, P.; Azevedo C. and Romão, M. (2016), Benefits and value of investments in information systems: The case of Enterprise Resource Planning (ERP) Systems in the Hospitality Industry, in Pandian Vasant e Kalaivanthan M. (Eds.), Handbook of Research on Holistic Optimization Techniques in the Hospitality, Tourism, and Travel Industry, volume in the Advances in Hospitality, Tourism, and the Services Industry (AHTSI) Book Series, IGI Global E-Editorial Discovery, pp 250-261. 6
4.3.2. Articles in regular journals with scientific arbitrage. Azevedo, P.; Romão, M. and Rebelo, E. (2012), Advantages, Limitations and Solutions in the Use of ERP Systems (Enterprise Resource Planning) A Case Study in the Hospitality Industry, Procedia Technology, n 5. http://www.sciencedirect.com/science/article/pii/s2212017312004604 Azevedo, P.; Azevedo C. and Romão, M. (2013). ERP (Enterprise Resource Planning) Systems in the hospitality industry: value creation and critical success factors. Egitania Sciencia, 13, pp.5-18. Azevedo, P.; Romão, M. and Rebelo, E. (2014), Success factors for using ERP systems to improve competitiveness in the hospitality industry, Tourism & Management Studies Vol. 10 (Special issue), pp.165-168. http://tmstudies.net/index.php/ectms/issue/view/23 Azevedo, P.; Azevedo C. and Romão, M. (2014). Application Integration: Enterprise Resource Planning (ERP) systems in the hospitality industry A case study in Portugal. Procedia Technology, 16, pp.52-58. 4.3.3. Articles in conference proceedings with scientific arbitrage Azevedo, Azevedo, P.; Azevedo C. and Romão, M. (2013), ERP (Enterprise Resource Planning) Systems in the hospitality industry: value creation and critical success factors, Proceedings of Global Management Conference, Lisbon 2013, ISCTE IUL, pp 413. Azevedo, Azevedo, P.; Azevedo C. and Romão, M. (2013), Application portfolio management in the context of information systems planning: A case study in the Hospitality Industry, Book of Abstracts of TMS Tourism and Management Studies, pp 41. Azevedo, P.; Azevedo C. and Romão, M. (2014), Benefits and value of investments in information systems: The case of Enterprise Resource Planning (ERP) Systems in the Hospitality Industry, International Interdisciplinary Business-Economics Advancement Conference (IIBA) Conference Proceedings, pp. 147-154. 7
Azevedo, P.; Azevedo C. (2014). Reasons for success and failure when implementing enterprise resource planning (ERP) systems: a case study in the hospitality industry, In Santos, J.A., Correia, M., Santos, M., Serra, F. (Eds.) Contemporary Issues in Tourism & Management Studies, TMS Conference Series, Universidade do Algarve, pp. 437-448. Medina Vidal, F., Monteiro, I., Briones Peñalver, I., Martínez Martínez, I., Azevedo, P., Contreiras, J., Gómez, E. (2015), Entrepreneurship, Communication and ICT in secondary education, ICERI Proceedings, pp. 2252-2260. 4.3.4. Invitation to present papers in scientific meetings Invited by the organizing committee to present the paper Advantages, Limitations and Solutions in the Use of ERP Systems (Enterprise Resource Planning) A Case Study in the Hospitality Industry, VI Postgraduate Conference ESGHT 2015, on the10 th July 2015. 4.4. Other research activities 4.4.1. Member of journal publisher committees. Reviser of scientific articles for IJEST International Journal of Engineering Science and Technology, (ISSN: 0975-5462). Reviser of scientific articles for TMS Algarve 2013 Tourism & Management Studies International Conference. Reviser of scientific articles for TMS Algarve 2014 Management Studies International Conference. Reviser of scientific articles for TMS Algarve 2016 Tourism & Management Studies International Conference. Reviser of scientific articles for conference International Forum on Management Global industries: The role of hospitality and tourism 2016, organized by Open University, Algarve University, and School of Management, Hospitality and Tourism of Estoril. Reviser of scientific articles for the 16th Conference of the Portuguese Association for Information Systems, 2016, 22nd to 24th September at ISCAP, Porto. 8
Reviser of a book chapter on "Holistic Optimization Techniques in the Hospitality, Tourism and Travel Industry", published by IGI Global E-Editorial Discovery. Reviser of an article in the Journal of Hospitality and Tourism Technology. Reviser of an article in Revista dos Algarves A Multidisciplinary e-journal. 9
5. Management 5.1. Member of organizational units of ESGHT University of the Algarve. Deputy Director of the area of Seminars and Communication of ESGHT, responsible for the organization of several seminars, from 2005 to 2009. Elected Member of the pedagogical council of ESGHT, from 1st January to 19th September 2013. Deputy Director of TeSP (Senior Professional Technician) Course on Tourist Entertainment since the 5th January 2015. Member of the Jury Committee for the organization and coordination of TeSP Courses of the University of the Algarve, since the 5th March 2015. Member of the Committee for the process of specific admission tests aimed at owners of a diploma of Technical Specialization (CET) or Senior Professional Technician (TeSP), 2016. Director of the IT/IS teachers group of ESGHT since the 14th October 2016. 5.2. Organization of Events for Promotion and Dissemination of ESGHT Algarve University Coordinator of the promotion plan of ESGHT on Secondary Schools in Algarve. 2008 Coordinator of Open Day of the Algarve University at ESGHT, from 2007 to 2009 and since 2012. Coordinator of Summer Courses at ESGHT since 2014. 6. Other activities Key Note speaker on the conference Net Talks, be creative and respect author rights on the 26th November 2015, organized by DECO (Consumer Rights Protection). Member of the Jury of a Reading Contest, LER Quick and Expressive Reading, organized by Olhão Municipality and Paula Nogueira Libraries, at Olhão Municipal Auditorium, on the 17th May 2016. 10