Essentials of Management Information Systems Syllabus ISM 3011C, summer 2017, June 26 - July 28 Course & Faculty Information Lecturer: TBA E-mail: TBA Time: Monday through Friday (1.8 contact hours each day) Contact hour: 45 hours Credit: 3 Office hours: By Appointment Course Description This course covers the management and use of information technology (IT) in organizations with an emphasis on how management information systems impact business operations and decision-making. The impact of management information systems on business strategy and initiatives will be explored within an entrepreneurial, global context. Topics will include ethical and social issues, hardware and software, applications, networking, databases and telecommunications. TextbookInformation Management Information Systems(loose) Author :Laudon ISBN:9780133898187 Publisher:Pearson Edition:14TH 16 NE Measurable Course Objectives Measurable Course Objectives are outcomes, students are expected to achieve by the end of the course. Demonstrate a basic understanding of management information system Terminology. 1
Explain the components and the operations, managerial and strategic roles of information systems within an organization. Describe the major concepts, developments and managerial implications involved in computer hardware, software, database management, and telecommunications technologies Describe how information technology is used in modern information systems to support end user applications, enterprise operations, e-commerce, and managerial decision making Explain the development of information system solutions for business problems and how to implement change. Describe the managerial challenges and methods of managing information management, and security and ethical challenges. Demostrate ability to communicate a professional (affective) presentation and project paper by integrating concepts (cognitive) from the course. Collegewide Student Learning Outcomes The Collegewide Student Learning Outcomes assessed and reinforced in this course include the following: Communication Critical Thinking Information Literacy Attendance Policy The College recognizes the correlation between attendance and both student retention and achievement. Per College Policy 3.060 Students are expected to attend all classes, actively participate and complete all assigned course work for all courses for which they are registered. Evaluation & Grading: Your grade will be determined based on the following point system. Points Value Pre-work quizzes 55 varies Homework 100 varies Course Work 45 varies Chapter project 50 50 Exams 400 100 each Total 650 2
Grading Scale: A = 90-100% B = 80-89% C = 70-79% D = 60-69% F = Below 60% Course Schedule Learning Objectives by chapter Chapter 1: Information Systems in Global Business Today 1.How are information systems transforming business and why are they so essential for running and managing a business today? 2.What is an information system? How does it work? What are its management, organization, and technology components and why are complementary assets essential for ensuring that information systems provide genuine value for organizations? 3.What academic disciplines are used to study information systems and how does each contribute to an understanding of information systems? Chapter 2: Global E-Business and Collaboration 1.What are business processes? How are they related to information systems? 2.How do systems serve the different management groups in a business and how do systems that link the enterprise improve organizational performance? 3.Why are systems for collaboration and social business so important and what technologies do they use? 4.What is the role of the information systems function in a business? Chapter 3: Information Systems, Organizations, and Strategy 1.Which features of organizations do managers need to know about to build and use information systems successfully? 3
2.What is the impact of information systems on organizations? 3.How do Porter s competitive forces model, the value chain model, synergies, core competencies, and network economics help companies develop competitive strategies using information systems? 4.What are the challenges posed by strategic information systems and how should they be addressed? Chapter 4: Ethical and Social Issues in Information Systems 1.What ethical, social, and political issues are raised by information systems? 2.What specific principles for conduct can be used to guide ethical decisions? 3.Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property? 4.How have information systems affected laws for establishing accountability, liability, and the quality of everyday life? Chapter 10: E-Commerce: Digital Markets, Digital Goods 1.What are the unique features of e-commerce, digital markets, and digital goods? 2.What are the principal e-commerce business and revenue models? 3.How has e-commerce transformed marketing? 4.How has e-commerce affected business-to-business transactions? 5.What is the role of m-commerce in business, and what are the most important m-commerce applications? 6.What issues must be addressed when building an e-commerce Web site? Chapter 11: Managing Knowledge 1.What is the role of knowledge management and knowledge management programs in business? 2.What types of systems are used for enterprise-wide knowledge management and how do they provide value for businesses? 4
3.What are the major types of knowledge work systems and how do they provide value for firms? 4.What are the business benefits of using intelligent techniques for knowledge management? Chapter 12: Enhancing Decision Making 1.What are the different types of decisions and how does the decision-making process work? How do information systems support the activities of managers and management decision making? 2.How do business intelligence and business analytics support decision making? 3.How do different decision-making constituencies in an organization use business intelligence? What is the role of information systems in helping people working in a group make decisions more efficiently? Chapter 13: Building Information Systems 1.How does building new systems produce organizational change? 2.What are the core activities in the systems development process? 3.What are the principal methodologies for modeling and designing systems? 4.What are the alternative methods for building information systems? 5.What are new approaches for system building in the digital firm era? Chapter 14: Managing Projects 1.What are the objectives of project management and why is it so essential in developing information systems? 2.What methods can be used for selecting and evaluating information systems projects and aligning them with the firm s business goals? 3.How can firms assess the business value of information systems projects? 4.What are the principal risk factors in information systems projects and how can they be managed? 5
Chapter 15: Managing Global Systems 1.What major factors are driving the internationalization of business? 2.What are the alternative strategies for developing global businesses? 3.What are the challenges posed by global information systems and management solutions for these challenges? 4.What are the issues and technical alternatives to be considered when developing international information systems? Week 1 Introduction Discuss Chapter 1 Chapter 1 Discuss Chapter 2 Chapter 2 Review for Exam 1 Week 2 Exam 1 Chapters 1 & 2 Discuss Chapter 3 Give out Group Project Chapter 4 Discuss Chapter 4 Chapter 4 work on project Week 3 Discuss Chapter 10 Chapter 10 Review for Exam 2 Exam 2 Chapters 3, 4 and 10 Discuss Chapter 11 Chapter 11 Week 4 Discuss Chapter 12 Chapter 12 Discuss Chapter 13/Review for Exam 3 Exam 3 Chapters 11, 12 & 13 Discuss Chapter 14 6
Chapter 14 Week 5 Discuss Chapter 14 (Continued) Chapter 14 Chapter 15 Discuss Chapter 15 Review for Exam 4 Exam 4 Chapters 14 & 15 Academic Integrity As members of the Seminole State College of Florida community, students are expected to be honest in all of their academic coursework and activities. Academic dishonesty, such as cheating of any kind on examinations, course assignments or projects, plagiarism, misrepresentation and the unauthorized possession of examinations or other course-related materials, is prohibited. Plagiarism is unacceptable to the college community. Academic work that is submitted by students is assumed to be the result of their own thought, research or self-expression. When students borrow ideas, wording or organization from another source, they are expected to acknowledge that fact in an appropriate manner. Plagiarism is the deliberate use and appropriation of another's work without identifying the source and trying to pass-off such work as the student's own. Any student who fails to give full credit for ideas or materials taken from another has plagiarized. Students who share their work for the purpose of cheating on class assignments or tests are subject to the same penalties as the student who commits the act of cheating. When cheating or plagiarism has occurred, instructors may take academic action that ranges from denial of credit for the assignment or a grade of "F" on a specific assignment, examination or project, to the assignment of a grade of "F" for the course. Students may also be subject to further sanctions imposed by the judicial officer, such as disciplinary probation, suspension or dismissal from the College. 7