Office of the Registrar Open Forum Fall Wednesday, September 28 Thursday, September 29

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Office of the Registrar Open Forum Fall 2016 Wednesday, September 28 Thursday, September 29

Welcome Staff Changes Continued Discussion (prior fora) Video Tutorials Walker Application Non Advising Faculty Access Banner Security Redesign Project Registration Closing? New Information (since last fora) Internal Audit Review Last Day of Attendance Clusters Say Goodbye UNCW Email Inactivation UNC Online Credit Hour Cap University College Questions Declining AP Credit AP Scores in Junior Year Notes Audit vs. Who s Next Re enrollment & Reinstatement Interp Major Declaration or Change Closing Drop for Non Payment First Day Class Attendance Remote Name & SSN Changes Distinction Graduation Check out Enhancement List Degree Audit Training Dates Discussion, Questions, &/or Suggestions Our Agenda

Left us... Erin St. Ledger Executive Assistant Chris Wrede Assistant Registrar for Systems Matthew Stewart Online Student Specialist Whom Do I Contact? http://www.uncw.edu/reg/whodoicontact.htm Melissa Friddle Online Student Specialist

Newcomers... Brianna Padilla Front Office Liaison & Records Specialist 910 962 7121 padillab@uncw.edu Front office liaison, enrollment and degree verification, transcripts, course drops/withdrawals, and supervisor for student workers. Brittany Ranz Online Student Specialist 910 962 7359 ranzb@uncw.edu Support for students in online accelerated programs (OAP). Morgan Spence Online Student Specialist 910 962 2077 spencem@uncw.edu Support for students in online accelerated programs (OAP). Whom Do I Contact? http://www.uncw.edu/reg/whodoicontact.htm

Continued Discussion

Online Video Tutorials (1 of 3) In an effort to continue to provide exemplary service, the Office of the Registrar has developed an online video tutorial program. The videos can be found across a variety of mediums to ensure they are available to anyone wanting to educate themselves on the wide range of procedures that we manage.

Online Video Tutorials (2 of 3) The video tutorials can be found on the following websites: Skillport Listed under UNCW Custom Courses Office of the Registrar Website http://www.uncw.edu/reg/videotutorials.html YouTube UNCW Office of the Registrar channel

Online Video Tutorials (3 of 3) Videos Currently Available: REG100 FERPA Student Awareness REG110 All About Degree Audits REG120 All About Transcripts REG130 All About Graduation REG140 FERPA Awareness for UNCW Faculty & Staff (new!) Future Planned Videos: Residency Tuition Surcharge Re enrollment Advisor Change Major Change UNC Online New Degree Audit Training/Review

Walker Application Students may be allowed to participate in the graduation ceremony if they are expected to meet requirements with the completion of one course of up to four (4) hours during the term immediately following the graduation ceremony. Students approved to walk will not have their names appear in the commencement program. Students approved to walk will not receive any recognition of university honors and/or distinctions (no distinction cords issued) until all graduation requirements have been met. Students will fill out the online graduation application for their appropriate term of graduation. In addition to the online graduation application, students will be required to complete a Request to Walk in a Graduation Ceremony acknowledging the criteria and responsibilities of walking in a ceremony, prior to meeting graduation requirements. The course still required will be noted on this form along with a copy of their degree audit. Each department will be responsible for maintaining a list within their department, as they are notified by the individual students. A list is maintained by the graduation specialist for cap and gown distribution, which is sent to the bookstore and transition programs for record keeping purposes. Any student not meeting the criteria for early participation in graduation, as set forth by the UNCW Faculty Senate, will be denied to participate by the Office of the Registrar. Appeals must go through the student's respective College/School Dean. Request: Please do not recommend this option 1 week (preferably 2 weeks) prior to the ceremony. There is a lot involved with getting students ready, such as name cards, gowns, etc. Students are telling us that they are being encouraged right up until the ceremony.

Non Advising Faculty Access In spring 2016, at the request of General Counsel, we reviewed the levels of access for faculty who do not have advising roles. FERPA compliance restricts access to transcripts, GPAs, audits, residency statuses, FUSS policy calculations, and various other data points for non advising faculty. With the help of the Associate Deans, we have limited such access and will continue to monitor into the future.

Banner Security Redesign Project The University is working with a SIG security consultant to follow best practices in Banner security administration. They have advised a complete review and restructuring of all Banner security classes. These have been developed on an as needed basis since going live with the Banner system, so this review is to clean up our structure and to develop a more efficient, easier to manage system. Financial Aid, Finance, and Human Resources are nearly finished with their redesign. Student has the broadest range of Banner forms/processes and users. Our redesign is in early development and expected to go live in early spring.

Registration Closing? Spring 2016 & Fall 2016 Pilots

New Information

Internal Audit NO FINDINGS We re most proud of our recent audit. the system of internal control with respect to the operations of the Office of the Registrar is satisfactory. There were no findings associated with this review. Office of Internal Audit July 29, 2016

Last Day of Attendance (1 of 2) When grades of F or U are given for students, federal policies require that financial aid reaches out to instructors to determine whether the student received the grade as a result of poor performance or stopped attending classes. This is needed to calculate whether the student needs to return funds. For instances where the grade was earned and the student completed the entire semester, the last day of class date can be used. For instances where the grade was a result of attendance, the last day of attendance is required. The Office of Scholarships and Financial Aid have reached out to instructors in the past via email, after grade submission. This new process proactively collects this information, negating the need for their office to reach out after the fact.

Last Day of Attendance (2 of 2)

Thematic Transdisciplinary Clusters (1 of 2) ~ no longer required ~ Effective Thursday, September 22 Thematic Transdisciplinary Clusters have been removed from all catalogs (past and present), per Faculty Senate, Director of University Studies, and Dean of Undergraduate Studies. Placeholder clusters will be removed (in progress) Graduated students with clusters no change Student can keep a designated cluster, but it will not affect their graduation status.

Student Notice TTC (2 of 2) Subject: Transdisciplinary Clusters no longer a University Studies requirement Hi students! As you may know, there have been changes made to University Studies that will impact incoming students in fall of 2017. We wanted to let you about a change that impacts you. The faculty senate voted to eliminate the Transdisciplinary Clusters for all current students. In other words, you no longer need to fulfill that requirement. (However, if you have already fulfilled it, you can certainly let employers and others know that you did!) We hope that this comes as a relief to many of you. If you have any questions, please contact Dr. Beverley McGuire, director of University Studies, or your advisor. Beverley McGuire Director, University Studies Associate Professor, Philosophy and Religion Department University of North Carolina Wilmington 601 South College Road Wilmington, NC 28403 5601 PHONE: 910 962 2879; FAX: 910 962 7070 EMAIL: mcguireb@uncw.edu

UNCW Email Inactivation (1 of 2) When students are no longer students, their UNCW email is deactivated. Summer/Fall Graduates and Inactive students inactivated in mid February Spring Graduates and Inactive students inactivated in mid September

UNCW Email Inactivation (2 of 2) There are exceptions 1. Person is not registered for UNCW classes because of some unusual circumstance 2. Person is expected to register for classes within one year 3. Person has a continued academic connection to the university in a paid or volunteer capacity. The student should contact the Office of the Registrar to request continuance under one of the exceptions identified above. No other exceptions will be considered.

UNC Online Credit Hour Cap Students taking courses through UNC Online are capped at 6 credit hours. This was put into place to prevent a student from being admitted to one campus (cheaper school) and enrolling in all UNC Online courses at another campus (avoiding higher tuition). It was also used to ensure students could adequately handle the course load, sometimes above the course load at the home institution. This restriction can be overridden. As an advisor, if you approve the student to enroll in more than 6 credit hours, simply notify Jon and he ll override immediately.

University College The next three slides represent questions asked by University College during the summer. The questions and answers are shared here because you might find them helpful in your respective department.

Declining AP Credit (1 of 3) Question: I wanted to follow up with your office regarding the AP credit guidance given to students when they are considering declining their AP credit. In the UC the general guidance has been to deny AP credits even if there is no financial impact from a graded audit because some professors will not grant a student a seat in the course unless there is one available on the last day of add/drop. They reserve their seats for students who need the course and when students take a graded audit it can be perceived that the class isn t a true academic need but are electing to take it for content reasons only. I learned in my staff meeting today that the UC is against this position because there are other reasons why a student shouldn t take the graded audit option. Is it ok for us to provide the advice we currently give? Our learning community policies allow students to revoke AP credit scores in order to participate in the learning community so we are currently following this practice now. I just wanted to be on the same page as these requests will start coming after July 1. Answer (Jon): We load all scores received and articulate according to earned score minimums. Afterwards, advisors, directors, or deans, in consultation with the student, may request removal of applied AP credit, if in the best interest of the student. Some institutions, for which the student may transfer in the future, may require a grade. The student should be made aware that the AP credit removal will require them to take the course originally waived at cost and subject to the grade earned. If AP credit is removed, it cannot be added later because of poor performance.

AP Scores in Junior Year (2 of 3) Question: In addition to this practice there were questions about catalog policy for AP credit scores. Students who earn AP credit scores in their junior year are at a disadvantage when they come to UNCW at the end of their senior year because AP scores accepted by UNCW could have changed. This year Psychology and English changed. What should our guidance be to students who earned an accepted score for credit in their junior year but the catalog policy has changed. Should students be held to current catalog policy or to is there a grace period? Answer (Jon): Credit is awarded based on when their scores arrive. Students should attempt to earn the best score possible. The score remains a validation of their content knowledge. If the score minimums change, it is because the department has likely reviewed the success of students within the score range and determined that in order to be successful, a higher score is necessary. Again, if an advisor, director, or dean wishes to make an exception, we will process as an exception. This stems from what is in the best interest of the student and his/her success.

Notes Audit vs. Who s Next (3 of 3) Question: My last note is about Who s Next. Teresa was very helpful in providing us an overview of the note taking functionality and Dave, Kathy, Carol and I wanted to investigate the possibility of information sharing between Who s Next and Degree Works. If the two systems cannot put information in each other s note taking systems then we will need to develop policy on how the note taking functionality will be used in Degree Works by users of Who s Next. We don t want to duplicate efforts and we will need to make the decision by August about how we should move forward. We can t really wait until Spring for this to be investigated. Teresa was going to put the project request in to see if it was possible but not for it to be completed this fall. This is a question we really need to ask now and not later. Answer (Jon): To my knowledge, I am not aware that the note fields from either can be shared. This has not been researched. If this were of interest, it would be fall 2017 before we could pursue research on this. In the meantime, I would say that the audit is the primary source, since not every office on campus utilizes Who s Next. The audit has a wider audience and the notes are visible to the student. Who s Next does not make those notes available to anyone other than the software user. If I were designing a practice/policy, I would place my descriptive notes in the audit and place a note in Who s Next with See degree audit notes. Our office policy will be to place notes in the audit. We ll place a quick reference to the contact reasons in Who s Next, if applicable.

Re Enrollment & Reinstatement Policy (1 of 4) Office of the Registrar Interpretation

Re Enrollment & Reinstatement Policy (2 of 4) Office of the Registrar Interpretation

Re Enrollment & Reinstatement Policy (3 of 4) Office of the Registrar Interpretation

Re Enrollment & Reinstatement Policy (4 of 4) Office of the Registrar Interpretation

Major Declarations or Changes Major declarations and/or changes are suspended during the early weeks of registration (formerly known as the pre registration period). Fall 2016 October 1 November 16 Re opens November 17

Drop for Non Payment Added to FAQ (http://www.uncw.edu/reg/faqs.htm) My classes were dropped for non payment, what do I do? There is a small window of time to recover your schedule. You will need to follow the instructions provided in the email notification from Student Accounts. Reinstatement into you classes will require a $75 late payment fee. The following outline is provided in the event you misplaced the email notification: 1. Login to SeaNet 2. Select 'Student Services & Financial Aid' tab at top 3. Select 'Registration link' 4. Select 'Class Reinstatement Request' 5. Select the appropriate term 6. Follow additional instructions on the page

First Day Class Attendance Added to Registration (http://www.uncw.edu/reg/registration.html) Objective: Make students aware. Only exists in Faculty Handbook. Class Attendance (First Day) An instructor of any course may cancel a student s registration in his/her course if the registered student fails to attend the first class meeting of the term and fails to notify the instructor of his/her desire to remain enrolled within 24 hours of the class meeting time. Student appeals resulting from emergencies or other extenuating circumstances will be considered on a case by case basis in the appropriate dean s office. Students who wish to drop or withdraw from a class should not assume they have done so by not attending the first class or subsequent classes. If an instructor takes cancellation action, the registration openings resulting from this action will be offered to students seeking enrollment in the courses during the official drop/add period.

Name & SSN Changes In an effort to meet the needs of our online or alumni not residing locally We have added a notary option, whereby the notary visually verifies the state or federal document for name and social security numbers.

Distinctions Latin Honors Remember Transfer credit earned elsewhere, prior to or while attending UNCW, is included in the determination of distinctions.

Graduation Check Out in Degree Works We are researching other institutions and working with Ellucian (Banner) to create an easily recognized flag or notation that indicates the student s requirements, including their inprogress courses have been met and they are clear to graduate. ~~ More to come ~~

Audit Enhancements (review in progress)

Degree Works Training Schedule Tuesdays, every two weeks All trainings are from 12:00 1:30 pm in the James Hall Auditorium October 11 October 25 November 8 November 22 December 6 et cetera, indefinitely

Want to stay connected? If you re not currently receiving information from our office or did not receive an invite to this forum, please contact Jon at reecej@uncw.edu or 2 3122.

Discussion, Questions, Suggestions