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Salem State College Catalog 2004-2006 OPERATIONS MANAGEMENT/MANAGEMENT INFORMATION SYSTEMS Professor Philip A. Vaccaro, Chairperson Professors: Daniel D. Gordon, Elizabeth M. Haran Faculty Emeriti: Professors: Pesi J. Amaria, J. Craig McLanahan Assistant Professor: Elsie Telford PROGRAMS OFFERED Bachelor of Science in Business Administration Concentrations: Management Information Systems Aviation Science Bachelor of Science Fire Science Administration Operations Management/Management Information Systems Department The Operations Management/Management Information Systems Department instills in all business students an appreciation and awareness of the potential of quantitative techniques to the resolution of complex, large-scale business problems at all levels within an organization, and in particular, the role of the production function within an enterprise. Aviation Science This program is a joint venture between Salem State College and North Shore Community College and is administered by the OM/MIS Department. The first two years of the program including the flight training segment are completed at North Shore Community College. No students will be accepted into the concentration prior to completion of the flight training segment. Salem State College is a member of the University Aviation Association. Junior year MGT 231 Management Theory and Practice 3 MGT 241N Principles of Marketing 3 Literature Sequence 6 ECO 201 Principles of Macroeconomics 3 ECO 202 Principles of Microeconomics 3 MAT 202 Algebra & Trigonometry 3 PHS 211 General Physics I 4 PHS 212 General Physics II 4 Free Elective 3 TOTAL 32 Senior year BUS 252 Business Law I 3 FIN 322 Financial Management 3 MIS 490 Aviation Administration 3 Business Electives 6 BIO 101 Biological Science I 4 BIO 328 Aviation Physiology 3 MAT 247 Statistics I 3 GGR 342 Air Photo Interpretation 3 Free Elective 3 TOTAL 31 Fire Science Administration The Bachelor of Science program is primarily an upper level program designed to attract students from the Massachusetts Community College System. It is also designed to meet the professional, educational needs and objectives of fire protection personnel. It meets or exceeds the standard, as established by the National Fire Protection Association, for Fire Officer I, II, III, IV, in NFPA 1031-1983. The focus of the lower level courses will be the acquisition of basic fire technology skills, while the upper level courses will primarily focus on the research and administration of fire protection as a component of the public delivery system. 244

School of Business Business Administration Salem State College Advisor: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION AVIATION SCIENCE CONCENTRATION Name: Date admitted into Major: Transfer credits: CORE REQUIREMENTS Competency-Based Skills @ Basic College Math @ Reading Comprehension @ Computer Literacy @ ENG 101 Composition I 3 @ ENG 102 Composition II 3 @ SPC 101 (Speech) 3 @ SFL 194 Health and Wellness 3 Physical Education Activities (1 cr. total) Distribution Sequences (18-20 credits) (Literature I) 3 (Literature II) 3 (Lab Science I) 3-4 (Lab Science II) 3-4 @ HIS 101 History of World Civilization I 3 @ HIS (History II) 3 Distribution Electives (18 credits) Among the distribution electives, the student must earn at least 3 but no more than 9 additional semester hours in each of the three divisions. Humanities (Division I) Science/Mathematics (Division II) * MAT 202N Precalculus 3 * MAT 247 Statistics I 3 * GGR 350P Meteorology 3 Social Sciences (Division III) * PSY 101 General Psychology 3 * ECO 201 Prin. of Macroeconomics 3 (Note: Courses allowable as distribution electives are marked D in the College Catalog or indicated by appropriate footnotes.) COURSES IN MAJOR (18 credits) ACC 106 Financial Accounting 3 MGT 231 Mgmt. Theory and Pract. 3 MKT 241N Principles of Marketing 3 BUS 252 Business Law I 3 FIN 322 Financial Management 3 MIS 490 Aviation Administration 3 SUPPORT COURSES (16 credits) BTE 117 Microcomp. in the Prof. 3 ECO 202 Prin. of Microeconomics 3 BIO 328 Aviation Physiology 3 GGR 342 Air Photo Interpretation 3 BIO 122 Biological Science I 4 FLIGHT TRAINING (21 credits) Private Pilot Certification 7 Comm. Pilot Certification 7 Instrument Rating 7 BUSINESS ELECTIVES (6 credits) 3 3 **FREE ELECTIVES (minimum: 14 credits) @ Requirements so marked should be completed within the first 5 of study (i.e., before Junior status). Exceptions will be made for transfer students. * These are required support courses which may also be used to satisfy the indicated Distribution requirements. A student may choose to fulfill Distribution requirements with courses other than the ones listed, but these listed courses must still be taken. ** Most students completing this program enter under a transfer agreement with North Shore Community College. For such transfer students, the SFL Activities requirement is waived in accordance with College policy. For these students, 11 free elective credits are also included as transfer credits. Note: If a course is used to satisfy two or more requirements (for example, a support course and a distribution elective), the credits are counted in only one place. Using a course to satisfy more than one requirement does not reduce the credit total required for graduation. Total credits for graduation: 126 Effective: 9/04 245

Salem State College Catalog 2004-2006 Business Administration Salem State College Advisor: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MANAGEMENT INFORMATION SYSTEMS CONCENTRATION Name: Date admitted into Major: Transfer credits: CORE REQUIREMENTS Competency-Based Skills @ Basic College Math @ Reading Comprehension @ Computer Literacy @ ENG 101 Composition I 3 @ ENG 102 Composition II 3 @ SPC 101 (Speech) 3 @ SFL 194 Health and Wellness 3 Physical Education Activities (1 cr. total) Distribution Sequences (18-20 credits) (Literature I) 3 (Literature II) 3 (Lab Science I) 3-4 (Lab Science II) 3-4 @ HIS 101 History of World Civilization I 3 @ HIS (History II) 3 Distribution Electives (18 credits) Among the distribution electives, the student must earn at least 3 but no more than 9 additional semester hours in each of the three divisions. Humanities (Division I) * PHL 203 Business Ethics 3 Science/Mathematics (Division II) * MAT 108 Finite Mathematics 3 * MAT 208 Business Calculus 3 Social Sciences (Division III) * PSY 101 General Psychology 3 * SOC 201 Intro. to Sociology 3 * ECO 201 Principles of Macroeconomics 3 (Note: Courses allowable as distribution electives are marked D in the College Catalog or indicated by appropriate footnotes.) COURSES IN MAJOR (3) BUS 170 Intro. to Business 3 ACC 106 Financial Accounting 3 ACC 202 Managerial Accounting 3 MGT 231 Mgmt. Theory and Pract. 3 MKT 241N Principles of Marketing 3 BUS 252 Business Law I 3 FIN 322 Financial Management 3 MIS 361 Quant. Meth. Mgr. Dec. I 3 MIS 362 Quant. Meth. Mgr. Dec. II 3 BUS 470 Bus. Policy & Strategy 3 MIS 433 Prod. and Oper. Mgmt. 3 SUPPORT COURSES (6 credits) ECO 202 Prin. of Microeconomics 3 BTE 117 Microcomp. in the Prof. 3 MANAGEMENT INFORMATION SYSTEMS CONCENTRATION COURSES (21-2) Required MIS 467 App. Forecast. Methods for Management 3 MIS 484 Mgt. Information Systems 3 MIS 485 Advanced Quant.Models I 3 BUS 370 International Business 3 BUS 563 Prin. & Meth. of Bus. Research 3 Electives (any 2 courses) CSC 200 Survey of Computer Science 3 CSC 201J Software Design and Programming I 4 CSC 202J Software Design and Programming II 4 CSC 205 Bus. Applic. Prog. w/cobol 4 FIN 468 Adv. Financial Analysis 3 ECO 301 Interm. Macroeconomics 3 BUS 400 Business Institute 3 GGR 320 Geographic Information Systems 3 MIS 440 Principles of Quality Management 3 MIS 470 Global Operations Management 3 MIS 486 Management Information Systems II 3 MIS 487 Advanced Quant. Models II 3 ***FREE ELECTIVES or MINOR (minimum: 15 credits) 246 @ Requirements so marked should be completed within the first 5 of study (i.e., before Junior status). Exceptions will be made for transfer students. * These are required support courses which may also be used to satisfy the indicated Distribution requirements. A student may choose to fulfill Distribution requirements with courses other than the ones listed, but these listed courses must still be taken. ** No more than 55 credits, including free electives and/or minor, may be taken in the School of Business. Note: If a course is used to satisfy two or more requirements (for example, a support course and a distribution elective), the credits are counted in only one place. Using a course to satisfy more than one requirement does not reduce the credit total required for graduation. Total credits for graduation: 126 Effective: 9/04

School of Business Business Administration Salem State College Advisor: BACHELOR OF SCIENCE FIRE SCIENCE ADMINISTRATION Name: Date admitted into Major: Transfer credits: CORE REQUIREMENTS Competency-Based Skills @ Basic College Math @ Reading Comprehension @ Computer Literacy @ ENG 101 Composition I 3 @ ENG 102 Composition II 3 @ SPC 101 (Speech) 3 @ SFL 194 Health and Wellness 3 Physical Education Activities (1 cr. total) Distribution Sequences (18-20 credits) (Literature I) 3 (Literature II) 3 (Lab Science I) 3-4 (Lab Science II) 3-4 @ HIS 101 History of World Civilization I 3 @ HIS (History II) 3 Distribution Electives (18 credits) Among the distribution electives, the student must earn at least 3 but no more than 9 additional semester hours in each of the three divisions. Humanities (Division I) Science/Mathematics (Division II) Social Sciences (Division III) * POL 315 Public Administration 3 * SOC 201 Intro. to Sociology 3 * ECO 200 Princ. & Prob. of Economics 3 (Note: Courses allowable as distribution electives are marked D in the College Catalog or indicated by appropriate footnotes.) COURSES IN MAJOR (39 credits) Freshman/Sophomore Transfer credits 21 JUNIOR/SENIOR MAJOR REQUIREMENTS FSC 300 Fire Science Admin. 3 FSC 350 Arson Detection & Preven. 3 FSC 520 Internship in Fire Science 3 MGT 330 Human Resource Management 3 MGT 403 Leadership in Management 3 MGT 442 Labor/Management Relations 3 SUPPORT COURSES (15 credits) MGT 231 Management Theory and Practice 3 ECO 317 Government Finance 3 GGR 370 Land Use 3 BTE 117 Microcomputers in the Professions 3 African-American or Minority Course 3 FREE ELECTIVES (minimum: 21 credits) @ Requirements so marked should be completed within the first 5 of study (i.e., before Junior status). Exceptions will be made for transfer students. * These are required support courses which may also be used to satisfy the indicated Distribution requirements. A student may choose to fulfill Distribution requirements with courses other than the ones listed, but these listed courses must still be taken. Note: If a course is used to satisfy two or more requirements (for example, a support course and a distribution elective), the credits are counted in only one place. Using a course to satisfy more than one requirement does not reduce the credit total required for graduation. Total credits for graduation: 126 Effective: 9/04 247

Salem State College Catalog 2004-2006 COURSE DESCRIPTIONS OPERATIONS MANAGEMENT/MANAGEMENT INFORMATION SYSTEMS Fire Science Administration FSC 300 Fire Science Administration This course is designed to introduce the student to modern management concepts and their relevance to the fire service. It will explore the skills and techniques used by competent management in business, government, and voluntary organizations, with emphasis on their linking to fire service. Decision-making, communications, motivation, leadership, stress and time management, among other management principles will be studied in depth. Three lecture hours per week. FSC Major requirement. FSC 350 Advanced Arson Detection and Prevention This course studies the problems and techniques of fire investigation, the chemistry of fire, and combustion properties of selected fuels. Emphasis on modern investigative methods and on the application and assistance of various scientific aids available to the fire investigator. Arson prevention programs, their success and/or failure will be discussed. Three lecture hours per week. FSC major requirement. FSC 520 Internship in Fire Science The internship affords students the opportunity to translate theory into practice, to apply and gain knowledge, and to experience directly the operations and functions of a Fire Service agency. This fieldwork may assist students in clarifying their career goals and exploring future employment opportunities. Interns must be available for eight to ten hours per week for fieldwork and regular meetings with the Coordinator of Fire Science. Open only for FSC majors. Prerequisites: FSC 300 and FSC 350. OM/MIS Department Chairperson. Management Information Systems MIS 361 Quantitative Methods for Managerial Decisions I A computer-oriented study of the collection, tabulation, analysis and interpretation of data for management decisions. The key role of sampling is emphasized in estimates of population measures based on sample data. A major complementing feature is the participation of students, in-groups, engaging in hands-on projects utilizing the techniques learned in class. Three lecture hours per week. Required of and limited to Business Administration Juniors, except Aviation Science concentration. Prerequisites: MAT 108, MAT 208. MIS 362 Quantitative Methods for Managerial Decisions II This course, a continuation of MIS 361, is a computer- oriented examination of advanced quantitative techniques as applied to management decisions, including analysis of variance, chi square analysis, regression and correlation analysis, time series and index number construction. As in MIS 361, a major feature is the group project where students apply techniques learned in class to real world situations. Three lecture hours per week. Required of and limited to Business Administration Juniors, except Aviation Science concentration. Prerequisite: MIS 361. MIS 433 Production and Operations Management Management of production and service operations. Design of products, scheduling, dispatching, simplification methods, maintenance, quality and cost control, selection of plant and equipment, and plant layout. Three lecture hours per week. Required of and limited to Business Administration Seniors, except Aviation Science concentration. Prerequisites: ACC 106, MIS 362. MIS 440 Principles of Quality Management (Spring) An introduction to the theory and practice of quality management, history, terminology, and techniques. The course will integrate the philosophy, techniques, and research in the field. It will consider aspects of quality management in the design, development, manufacture, purchasing, distribution, marketing, servicing, and other operational support functions, both internal and external to the firm. Key principles of quality management to include leadership, strategic planning, human resources, process management, and customer satisfaction will be examined through lectures, case study approach, and industry site visits. Three lecture hours per week. Prerequisites: MIS 362, MGT 231. MIS 467 Applied Forecasting Methods: A Computer Approach An examination of short- and long-term forecasting methods, and their application in planning, decision-making and control. The application is directly related to the subject areas of Budgeting, Production, Sales Management, Marketing, Finance, Accounting, Procurement and Industrial Relations. Emphasis will be placed on problem solving, class discussion, and computer application. A forecasting project through computer experience is required for this course. Three lecture hours per week. Required of Business Administration Seniors, MIS concentration. Prerequisites: MIS 362, MAT 108, MAT 208. MIS 470 Global Operations Management (Fall) An examination of operations management and its application to human, capital, material, equipment, information, and technology resources planning, allocation, and utilization in the context of diverse social, cultural and economic environments influencing the globalization of marketplace, organization, systems integration, and strategic planning. Three hours per week. Prerequisite: MIS 433. MIS 484N Management Information Systems I (Fall) Systematic insight into the problem of identifying an organization s recurring information requirements, which facilitate the decisionmaking process. Particular emphasis will be given to the analysis of problem situations and the designs of attendant information systems necessary to meet these problems. No extensive computer experience is necessary. Three lecture hours per week. Required of Business Administration majors, MIS concentration, and open to others by permission of the Department Chairperson. Prerequisites: MIS 362, MAT 108, MAT 208. 248

School of Business MIS 485 Advanced Quantitative Models (Fall) The application of advanced models and algorithms to the financial, marketing, management, and accounting problems of the firm. Topics include integer and dynamic programming, marginal analysis, queuing theory, game theory, minimal spanning tree problems, Markov processes, and calculus-based solution procedures. Three lecture hours per week. Required of Business Administration majors, MIS concentration, and open to others by permission of the Department Chairperson. Prerequisite: MIS 362, MIS 467. MIS 486 Management Information Systems II (Spring) This is an advanced level course which will extend the student s knowledge acquired earlier in management information systems design, planning, organization, analysis, implementation, and maintenance. Three lecture hours per week. Prerequisites: MIS 484 and MIS 485. MIS 487 Advanced Quantitative Models II (Spring) The continued application of advanced models and algorithms to the financial, marketing, management, and accounting problems of the firm. Topic include simplex and goal linear programming, survey information, utility theory, stochastic inventory control models, MRP, network models, and transportation and assignment algorithms. Three lecture hours per week. Elective limited to MIS concentration Seniors and others with permission of Department Chairperson. Prerequisite: MIS 485. MIS 490 Aviation Administration Aviation Administration pulls together the diverse skills learned in Management Theory & Practice, Principles of Marketing, and Financial Management and applies them to specific general aviation and commercial aviation situations. The course makes use of cases, outside projects and aviation oriented guests to add realism and perspective to basic business precepts. Current problem areas joining both general aviation and commercial aviation are addressed. A student who has received credits for MGT 490 may not also receive credits for MIS 490. Prerequisites: MGT 231, MKT 241N, FIN 322. 249