Examination Regulations for the Master s program , adopted on July 15 th 2010

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Examination Regulations for the Master s program 2010-2011, adopted on July 15 th 2010 Education and Examination Regulations 2010 for the Master s degree programs Operations Management & Logistics, Innovation Management, Human-Technology Interaction, and Innovation Sciences The Board of the Industrial Engineering & Innovation Sciences Department of Eindhoven University of Technology, TU/e, in view of section 9.5, 9.15, subsection 1, under a, section 7.13, subsections 1, 2 and 3, section 9.38, under b, and section 9.18, subsection 1, under a, of the Higher Education and Research Act, in view of the approval of the Departmental Council of the Industrial Engineering & Innovation Sciences Department, having heard the advice of the degree program committee of Industrial Engineering resp. Innovation Sciences, hereby adopts the Education and Examination Regulations of the Operations Management & Logistics, Innovation Management, Human-Technology Interaction, and Innovation Sciences degree programs, which read as follows: Section 1 General Article 1.1 Definitions In these Regulations, the following terms should be understood to mean: a. WHW: the Higher Education and Research Act (Wet op het Hoger onderwijs en Wetenschappelijk onderzoek); b. student: a person enrolled in a degree program as a student or external student; c. practical exercise: an educational activity in one of the following forms: writing a thesis, undertaking a project or an experimental design, carrying out a design or research assignment, doing a literature study, doing an internship, making a public presentation, taking part in fieldwork or an excursion, conducting tests and experiments, writing a position paper, or taking part in different, necessary educational activities designed to acquire specific skills. d. STU: the Education and Student Service Center (Onderwijs en Studenten Service Centrum) of the TU/e. Education and Examination Regulations Master's Programs IE&IS 2010-2011

Article 1.2 The program 1. In regard to the program, Annex 1 includes: a. the content of the program and the corresponding examination, b. the content of the specializations, c. where necessary, the organization of the practical exercises, d. the study workload of the program and of each of the accompanying study components, e. the number and the sequence of the interim examinations and practical exercises, and the times at which they can be taken, f. whether the program is offered as a full time, part time or dual program, g. whether interim examinations are taken orally, written or otherwise, h. where necessary, that successful participation in interim examinations is a condition for admission to other interim examinations, i. where necessary, the obligation to take part in practical exercises with a view to taking the interim examination in question, j. where necessary, the study components from which the student chooses to complete the optional part of the degree program, k. the requirements for issuing a proof of admission, l. the Bachelor s diplomas providing direct admission to the program, m. the transitional arrangements as referred to in article 9.2, n. the conditions under which the Examinations Committee may grant an exemption for one or more examinations on the basis of past successful interim examination results in higher education or knowledge and skills acquired outside higher education; o. the relevant domain-specific disciplines, as referred to in article 1.3. 2. Annex 2 contains details of the wide variety of choices within the program, the criteria relevant to those choices, and the assistance available to students in making their choices and drawing up a study plan. 3. Annex 3 contains arrangements for dual students. 4. The annexes constitute an integral part of these regulations. Article 1.3 Qualities Master of Science graduates: - are qualified to degree level within the domain of engineering science & technology, - are competent in the relevant domain-specific discipline(s), - are able to conduct research and design independently, - have the ability and attitude to include other disciplines in their research, where necessary, - have a scientific approach to complex problems and ideas, - possess intellectual skills that enable them to reflect critically, reason and form opinions, - are good at communicating the results of their learning, thinking and decision-making processes at international level, - are aware of the temporal and social context of science and technology (comprehension and analysis) and can integrate this in their scientific work, - in addition to a recognizable domain-specific profile, possess a sufficiently broad basis to be able to work in an interdisciplinary and multidisciplinary context, - the latter in the sense of being focused on other relevant disciplines needed to solve the design or research problem in question, - actively seek new potential applications, taking into consideration the social context. Education and Examination Regulations Master's Programs IE&IS 2010-2011

Article 1.4 Enrollment and admission 1. Without prejudice to what is otherwise stipulated by or pursuant to the WHW regarding enrollment for Master s degree programs, enrollment for the TU/e Master s degree program is only open to those who have direct access to this program based on a Bachelor s degree certificate, as specified in Annex 1, under l, or who possess proof of admission. 2. Proof of admission is issued by the Departmental Board on the basis of the TU/e admission regulations for Master s degree programs (Regeling Toelating Masteropleidingen), as approved by the Executive Board on June 8 th 2006. 3. The Examinations Committee may decide that a student who is enrolled in a Bachelor s program at TU/e can be admitted to a corresponding Master s program before he/she has passed the final examination of the aforementioned Bachelor s program. 4. Admission as referred to in paragraph 3 will be granted in any case if the student has sufficient results for and/or exemption from study components in the Bachelors program with a study load of at least 160 credits and, if applicable, has sufficient results for the components of a specialization in the Bachelors program that prepares the student for the corresponding Master s program, and has fulfilled the further conditions relating to study components that must be part of the aforementioned study load of at least 160 credits, as specified in Annex 1, under h. 5. Regarding the sequence of interim examinations in the Master s degree program, students may not take the interim examinations of the study components in the second year of the program until they have passed the final examination of the corresponding Bachelor s program. Any additional requirements can be included in Annex 1, under h. 6. To make it easier for students to move on directly from a Bachelor s degree program to the corresponding Master s degree program, they will as far as possible be given the opportunity to start the Master s program at the beginning of each semester. Article 1.5 Language Considering section 7.2 of the WHW it has been determined that, contrary to the basic principle, programs will be given and interim and final examinations taken in English. Section 2 Interim examinations Article 2.1 Frequency, form and sequence of examinations 1. Annually, the Executive Board draws up a timetable for written interim examinations, which is announced at the start of the academic year. 2. In special cases, the Departmental Board can deviate from the timetable referred to in the previous article, no later than two months before the interim examinations take place. The Departmental Board will inform the students of the change, giving reasons, without delay. 3. Interim examinations to be taken orally or in another way than in writing will be administered at a time determined by the examiner, wherever possible in consultation with the student in question. 4. Students will be given the opportunity to take the interim examinations of the degree program at least twice each academic year (see Annex 1, under e). 5. If a study component is removed from the curriculum, at least two more opportunities will be given to take the interim examination in that study component in the first year after the study component is no longer taught. 6. Contrary to the provisions of paragraph 4, at least one opportunity will be given per academic year to take an interim examination for any study component not taught in that academic year. Education and Examination Regulations Master's Programs IE&IS 2010-2011

7. In special cases, the Examinations Committee may decide to deviate from the set number of times an interim examination may be taken, and from the form and the sequence in which the interim examination is taken, as described in Annex 1, under e and g. Article 2.2 Term of validity and storage times of interim examinations 1. Interim examination results are in principle valid for an unlimited period. 2. If an interim examination result is older than six years, the Examinations Committee may however demand that the student take a supplementary or alternative interim examination. 3. Written interim examinations must be kept for at least two years after the grade has been determined. 4. Three-dimensional projects must be kept for at least six weeks after the grade has been determined but, in any event, during the objections and appeal period. Article 2.3 Oral interim examinations 1. No more than one student will be given an oral interim examination at a time, unless the Examinations Committee has decided otherwise. 2. As a rule a second examiner will be present at an oral interim examination. 3. Oral interim examinations will be taken publicly. 4. In special cases, the Examinations Committee may deviate from the provisions in the previous paragraphs. Article 2.4 Participation and registration 1. A student must be registered for a degree program in order to take the interim examinations offered by that program, taking into account the sequence specified in Annex 1 to the Education and Examination Regulations under e, h and i. 2. A student wishing to take part in a centrally organized written interim examination must register at the STU in the manner specified by the STU, no later than five working days before the scheduled date of the interim examination period in question. 3. In order to be able to take part in the interim examination the student must provide identification in the form of his student card or a valid proof of identity. If the student is unable to do this, he may not take part in the interim examination. 4. A student who has already taken an interim examination three times without passing should consult with the study counselor before registering for the interim examination again to discuss how to address the problem on the basis of a study plan drawn up by the student. 5. With reference to paragraph 4, students who register for an interim examination but fail to appear, or who do not hand in the interim examination work made/interim examination answer form, will be considered to have failed the examination. 6. The work of students who take part in an interim examination without having registered for it will not be assessed. The student will be regarded as not having taken part in the interim examination. 7. The Examinations Committee determines whether the student fulfils the conditions for admission to the interim examination. 8. In exceptional circumstances, the Examinations Committee can permit a student to take an alternative interim examination to the centrally organized examination. 9. Where it is considered necessary for organizational or educational reasons, registering for study components, such as practical exercises and lectures, must occur according to the rules published in the subject pages in the Digital Learning and Working Environment (DLWO). Students who do not comply with these rules when registering for a study component, or who register after the date specified, may not participate in the component in the period concerned. The Examinations Committee may make exceptions in such cases. Education and Examination Regulations Master's Programs IE&IS 2010-2011

Article 2.5 Withdrawal 1. After registering for an interim examination, a student may withdraw no later than five working days before the examination is to take place, by notifying STU in the manner specified by STU. 2. With reference to paragraph 4 of article 2.4, students who withdraw within five working days before the interim examination will be considered to have failed the examination. 3. In exceptional cases, the Examinations Committee may deviate from the provisions in paragraph two of this article. 4. The Examinations Committee can ask the advice of the student counselor of the degree program in question or of the STU student advisors. Article 2.6 Assessment of interim examinations and practical exercises 1. Assessment of interim examinations and practical exercises is carried out by an examiner or examiners. With regard to practical exercise, counting as well to the final mark, the study guide of the study component in question should mention in what form and in compliance with the time limits mentioned in article 2.7 in what term assessment and/or feed back to the student will be and in what way a re-examination of the practical exercise is regulated. 2. The results of interim examinations and practical exercises will be determined for each individual student, and may be divided into a number of components. 3. a. The assessment of an interim examination, as well as the investigation mentioned in article 3.1, will be expressed in whole numbers on a scale of 0 to 10. The assessment of the Master Thesis is expressed in half numbers. If the final mark of an interim examination or a practical exercise is a weighted or unweighted average of the results of written tests and/or practical (sub)exercises, these results will not be rounded off. b. The assessment of practical exercises is expressed in accordance with the provisions mentioned under a or in half numbers, or using the designations Failed (FL), Sufficient (PA), Good (GO) or Done (DN). The assessment of the International Semester will be expressed in Failed (FL) or Sufficient (PA). 4. An interim examination or practical exercise is passed if the grade is 6 or higher, or with an assessment of EX (exemption), PA, GO or DN. As regards study components beginning with the course code 0 or 1, if the final mark of an interim examination is a weighted or unweighted average of the results of written tests, the interim examination is only passed, as ment in the previous sentence, if the results of the tests are 5.5 or higher, on the understanding that not more than one test may be assessed with a 5.0 at least. 5. If a student registers for an interim examination but fails to appear or has not withdrawn on time, he or she will be considered to have failed the examination, under the provisions of paragraph 4 of article 2.4, and the examination result will be marked NP (No show). 6. If a student has committed fraud, the examination result, in accordance with article 2.4, paragraph four, will be considered as Failed (FL). 7. The assessment standards will be announced at the latest immediately before the start of the interim examination or practical exercise. If possible, the score distribution will also be made known along with the questions. The standards can be adapted afterwards if a question turns out not to be clear. 8. The method of assessment should enable the student to ascertain how the results of the interim examination were determined. Article 2.7 Results 1. The examiners will determine the result of a written interim examination or a written test as soon as possible, but no later than fifteen working days after the examination has been taken. Education and Examination Regulations Master's Programs IE&IS 2010-2011

2. Contrary to the provisions of paragraph one, the examiners will determine the result of a test taken outside the interim examination period as soon as possible, but no longer than five working days after the test has been taken. 3. In the case of interim examinations taken in other than oral or written form, the Examinations Committee will determine beforehand how and within what period the student will receive a written statement giving the result. 4. The examiners will determine the results of an oral interim examination no more than one day later and will communicate these immediately to the student. 5. The examiners will determine the result of a practical exercise as soon as possible, but no later than 15 working days after the examination has been taken. 6. If the examiners in question are unable to meet the requirements in the previous paragraphs due to special circumstances, they will notify the Examinations Committee, stating the reasons. The students involved will be informed of the delay immediately by the Examinations Committee, and of the term within which the results will be made known. 7. Students will be informed of the result of the interim examination by or on behalf of the Examinations Committee, in written or electronic form. 8. When they receive their results, students will be informed of their rights of perusal, as referred to in article 2.8, the opportunity to evaluate the interim examination, as referred to in article 2.9, and the opportunity to submit an objection to the examination appeals board. Article 2.8 Right of perusal for written interim examinations 1. Students will be given the opportunity, on request, to peruse their assessed work up to at least twenty working days after the announcement of the result of a written interim examination. At the student's request, a copy of the assessed work can be provided at cost price. 2. During the terms mentioned in paragraph 1, any interested person may, on request, peruse the questions and assignments of a given interim examination, as well as the standards on which the assessment was based. 3. Within five days after the request for perusal has been received, the examiner will announce the venue and time that the perusal referred to in paragraphs 1 and two will take place. 4. If students or interested persons can prove that they were prevented from appearing at the fixed place and time through no fault of their own, they will be offered another opportunity, if possible, within the term mentioned in paragraph one of this article. Article 2.9 Evaluation 1. As soon as possible after the announcement of the result of an oral interim examination, at the request of the students concerned or on the initiative of the examiners, an evaluation will take place between the examiners and the students. In such cases, the assessments given will be substantiated. 2. If a collective evaluation is organized after a written interim examination is finished, instigated by or on behalf of the Examinations Committee, the time and venue for this evaluation will be announced by the Examinations Committee. 3. If a student, through no fault of his/her own, is or has been prevented from attending the collective evaluation, or if no collective evaluation has been or is to be organized, the student can ask the examiner for an individual evaluation within twenty days after the results of the written interim examination have been announced, giving reasons. 4. The Examinations Committee may grant permission to deviate from the provisions of paragraph 2. Education and Examination Regulations Master's Programs IE&IS 2010-2011

Section 3 Final examinations Article 3.1 Registration and withdrawal 1. Students should register for a final examination at the STU in the manner specified by the STU no later than twenty days before the date of the examination. 2. The Examinations Committee will inform the students in good time when it plans to conduct an investigation, as provided in section 7.10, subsection 2, of the WHW. 3. Students are allowed to withdraw from a final examination up to five working days before the examination concerned is due to take place. Article 3.2 Periods and frequency of final examinations There will be at least three opportunities annually to take final Master s examinations. The Examinations Committee will announce the dates of its meetings at the start of the academic year. Article 3.3 Assessment and result 1.a. If a student has taken an interim examination more than once, the Examinations Committee will take into account the highest grade obtained in determining the result of the final examination. b. If a student decides to take an interim examination or the practical exercise for a study component for which he or she has already been granted an exemption, the designation EX will be replaced by the grade attained in the examination, if it is a pass. 2. The result of the final examination will be passed or failed. The result will depend on the results attained, as formally registered five working days before the date of the exam. 3. A student is considered to have passed the final examination if he/she has passed the corresponding interim examinations and practical exercises, taking into account any exemptions that may have been granted to the student on the basis of article 4.1, paragraph 6, or if the investigation carried out by the Examinations Committee, as specified in article 3.1, paragraph 2, resulted in a grade of 6 or higher. 4. The Examinations Committee can determine, under conditions established by the Committee itself, that not every interim examination has to be passed in order for the final examination to have been passed. Section 4 Approval of the Examinations Committee Article 4.1 Exemption 1. A written request for an exemption to take one or several interim examinations will be submitted to the Examinations Committee no later than two months before the examination takes place. A request for an exemption to take part in a practical exercise will be submitted to the Examinations Committee as soon as possible. A shorter deadline applies to international students, transition students and side-intake students in the quartile in which they enter. 2. The request must include all documents reasonably needed for an assessment of whether the student in question can be granted an exemption. 3. The grounds for which the Examinations Committee can grant an exemption to taking a particular interim examination are exclusively related to the level, the content and the quality of the interim or final examinations the student in question has already passed, or on the latter s knowledge, insight and skills acquired outside of higher education. 4. A decision not to grant an exemption will only be taken by the Examinations Committee after the student has been given an opportunity to be heard. Education and Examination Regulations Master's Programs IE&IS 2010-2011

5. The Examinations Committee will decide on the request within four weeks of receiving it. 6. The decision to grant an exemption for taking an interim examination will correspond to the grade 'satisfactory' and marked EX. 7. For the application of this article, taking an interim examination is also understood to mean taking part in a practical exercise. 8. The conditions for granting an exemption are given in Examination Rules and Procedures. Article 4.2. Electives 1. A written request for approval of the electives to be taken by a student, as referred to in Annex 1 under j, will be submitted to the Examinations Committee, preferably no later than two months before the teaching of the subjects in question begins. 2. A decision not to grant the approval will only be taken by the Examinations Committee after the student in question has been given an opportunity to be heard. 3. The Examinations Committee will decide on the request within four weeks of receiving it. 4. The Examinations Committee may deviate from the provisions of paragraph 1. Article 4.3 Flexible degree program 1. A substantiated request for permission to take an optional degree program as intended in section 7.3c of the WHW must be submitted to the Examinations Committee at least three months before the start of the program or programs in question. 2. A decision not to grant permission will only be taken by the Examinations Committee after the student has been given an opportunity to be heard. 3. The Examinations Committee will decide on the request within four weeks of receiving it. 4. The decision will state the degree program to which the optional program is deemed to belong. 5. The Examinations Committee may deviate from the deadline set in paragraph 1. Section 5 Functional impairment Article 5.1 Studying with a functional impairment 1. Students should submit a written request to the STU for an adjustment of their program, interim examinations or practical exercises, or for special facilities to be provided because of a permanent functional impairment, three months before they are scheduled to take part in the programs or practical exercises. 2. The request should be accompanied by any documents reasonably required to assess the request. These should include at least a recent statement from a physician or psychologist or from a remedial educationalist from a BIG (Individual Health Care Professions), NIP (Dutch professional association of psychologists) or NVO (Association of Educationalists in the Netherlands) registered assessment agency. If possible, the statement should provide an estimation of the extent and likely duration of the functional impairment. 3. The STU will send student requests accompanied by its recommendations to the Departmental Board in so far as the request relates to facilities. In the event that the request relates to granting adaptations to enable the student to take an interim examination, the STU will send the student's request and its recommendations to the Examinations Committee. 4. The decision regarding adaptations or the granting of facilities will be taken by the Examinations Committee or the Departmental Board within twenty working days after receipt of the request. The Examinations Committee or the Departmental Board will ensure that the quality and level of the programs, the interim examinations or the practical exercises are still safeguarded. Education and Examination Regulations Master's Programs IE&IS 2010-2011

5. Wherever possible, adaptations will be attuned to the individual s functional impairment. Facilities may consist of adjustments to the individual situation of the form or duration of the program, interim examinations or practical exercises, or of practical aids. Section 6 Student counseling and study progress Article 6.1 Student counseling 1. The Departmental Board will provide counseling to students on the opportunities for courses of study inside or outside the degree program including appointing one or more student counselors/mentors. 2. The student counselor/mentor will advise the student (either on request or on the counselor s own initiative) on all the aspects of the student s degree program, and will ensure, partly based on the student s study progress and whenever necessary, adequate referral to the competent bodies of the TU/e, to STU student advisors or TU/e confidential counselors. Article 6.2 Monitoring study progress 1. The Departmental Board will ensure that the interim examination results of the individual students are registered and made known in good time in the TU/e education information system. 2. Where appropriate, the Departmental Board will organize discussion of the results between student and his/her counselor. 3. The student counselor will inform students who fall behind in their studies of the opportunities to receive extra support or measures that may need to be taken to limit the delay as much as possible. Section 7 Certificate and qualifications Article 7.1 Certificate and supplement 1. The program certificates will be awarded in public unless, in exceptional cases, the Examinations Committee decides otherwise. 2. The certificate will, in any event, contain the information specified in section 7.11, subsection 2, of the WHW, together with the qualifications specified in section 7.2. 3. When the certificate is awarded, the student will also receive a supplement. 4. The supplement will contain the information specified in section 7.11, subsection 3, of the WHW, as well as the grades received for parts of the examination and, if required, for other study components that are not part of the examination, if the students in question have passed the interim examinations for those study components before the Examinations Committee determines the final examination result. 5. Students eligible for the award of a certificate can ask the Examinations Committee to delay awarding it. Article 7.2 Special qualifications for Master s programs 1. The Examinations Committee may award the classification cum laude if the student achieves an average grade of 8 or higher for all the study components (with the exception of the graduation project), and the graduation project is graded with 9 or higher. In addition, none of the study components may have a grade lower than a 6. 2. The Examinations Committee may award the classification with great appreciation if the student achieves an average grade of 7.5 or higher for all the study components (with the exception of the graduation project), and the graduation project is graded with 8 or higher. In addition, none of the study components may have a grade lower than a 6. Education and Examination Regulations Master's Programs IE&IS 2010-2011

3. With regard to the calculation of the average grade, as ment in the two previous paragraphs, only individual assesments will be taken into account. Furthermore, the results of the study component International Semester will not be included in the calculation. Article 8 Objections and appeal Article 8.1 Objections and appeal 1. Based on these Regulations, an objection against a decision of the Departmental Board may be lodged with the Departmental Board within six weeks of that decision being made known to the person or persons involved. The written objection should be sent to the STU. 2. Based on these Regulations, an administrative appeal against a decision taken by or on behalf of the Examinations Committee may be lodged with the Examinations Appeals Board within four weeks of that decision being made known to the persons involved, by being submitted to the STU. Section 9 Final provisions Article 9.1 Amendments 1. An amendment of these Regulations will not apply in the current academic year unless it does not reasonably harm the interests of the students. 2. An amendment of these Regulations may not backdate any decision already taken in regard to a student. Article 9.2 Transitional arrangement 1. The degree classifications specified in article 7.2 apply to students who started the first year of the Master s program on or after September 1st, 2007. For students already enrolled in previous years, the degree classifications as referred to in the Examination Rules and Procedures of the year in which they started the program are applicable. 2. If these Regulations, including the Annex, are amended, the Faculty Board will, if necessary, make a transitional arrangement. The transitional arrangement will be incorporated in the Annex to these Regulations. 3. The transitional arrangement will always include: a. regulations regarding exemptions that may be obtained based on interim examinations already passed, and b. the term of validity of the transitional arrangement. Article 8.3 Effective date These Regulations replace all previous versions and will become effective on September 1 st 2010. Drawn up by the Faculty Board by a decision dated July 15 th 2010. Education and Examination Regulations Master's Programs IE&IS 2010-2011

Glossary Academic year Certificate Credit Degree program The period from September 1 st to August 31 st. An academic year can start and/or end on other dates. 1) A document issued by the Examinations Committee to a student as proof that an examination has been passed (section 7.11 of the WHW). 2) A document issued by the examiner in question to a student as proof that an interim examination has been passed (section 7.11 of the WHW). A credit equals 28 hours of study; 60 Credits equal 1,680 hours of study (section 7.4 of the WHW). A coherent whole of study components, focused on the realization of accurately defined objectives in the area of knowledge, insight and skills which the person who concludes the degree program should possess (section 7.3, subsection 2 of the WHW). This applies to both the Bachelor s and Master s degree programs at the TU/e, as registered in the Central Register of Higher Education Degree Programs (Croho). Electives A list of study components, included in the Annex to article 1.2, from which students must choose to fill the optional parts of their degree programs. These choices require the Examinations Committee s approval. (Article 4.2 of these Regulations). Final examination Examinations Committee Examiner Interim Examination An investigation by the Examinations Committee into the question whether a student has passed the interim examinations of the degree program. Committee appointed by the Departmental Board for each degree program (or group of degree programs) to administer examinations and organize and coordinate interim examinations (section 7.12a, subsection 1, of the WHW). A member of staff appointed by the Examinations Committee and charged with teaching the study component in question, or an expert from outside the university, for the benefit of administering interim examinations At least one member will be employed as a lecturer on the program or one of the programs included in the group of programs (section 7.12a, subsection 1, of the WHW). An investigation into the knowledge, insight and skills of a student, as well as assessment of the results of that investigation (section 7.10, subsection 1 of the WHW). Education and Examination Regulations Master's Programs IE&IS 2010-2011

Student A person formally registered as such by the Executive Board for a degree program of the TU/e, in conformity with the Enrollment and Termination of Enrollment Regulations of the TU/e. Study component Study workload Teaching period Test Working days A part of a degree program followed by an interim examination, as defined in the Annex to the Education and Examination Regulations of the degree program. Also designated as a Subject. The study workload of each degree program and each study component is expressed in (whole) credits (section 7.4 of the WHW). The period in which teaching the degree programs takes place, as determined by the Executive Board at the start of each academic year. Formerly partial examination. A test is part of an interim examination and is taken into account in the final grade for the interim examination. A test is taken and assessed individually. Mondays through Fridays, except official holidays recognized by the Dutch government. Education and Examination Regulations Master's Programs IE&IS 2010-2011

Annex 1 to article 1.2, first paragraph of the Education and Examination Regulations 2010 for the Operations Management & Logistics and Innovation Management Master s Degree Programs a. Content of the degree program and related examination The degree program comprises the following study units with the educational credits mentioned behind each unit (d)1 and format (g) and is concluded with the Master of Science examination Innovation Management, resp. Operations Management & Logistics. Those who have passed the final examination are adjudged the degree of Master of Science. The adjudged degree is stated on the testimonial of the final examination, with reference to the field of study: Innovation Management, resp. Operations Management & Logistics - notice annex table 1A, 1B - b. Content of the specializations The degree program Operations Management & Logistics comprises the particular specialization Operations Management & Logistics for Healthcare, which contains the following study units with the educational credits mentioned behind each unit (d) and format (g) and is concluded with the Master of Science examination Operations Management & Logistics for Healthcare. Those who have passed the final examination are adjudged the degree of Master of Science. The adjudged degree is stated on the testimonial of the final examination, with reference to the field of study: Healthcare Operations Management & Logistics. - notice annex table 1C - c. Organization of practical exercises The study units which include practical exercises in the sense of article 1.1, are mentioned under (a) or (b), respectively, in the format indicated. d. Student workload of the degree program and of each of the study units it comprises: The student workload of the program is 120 credits. The student workload of the study unit is indicated under (a) or (b), respectively. e. Number and frequency of the interim examinations and practical exercises The number and order of the interim examinations and practical exercises are administered under (a) or (b), respectively. f. Form of the degree program The program may be followed full time or part time. g. Format of interim examinations The interim examinations of the study units, shall be administered in the form indicated under (a) or (b), respectively. h. A. Conditions for admission to the interim examinations Students may only take part in the interim examinations listed below after they have passed the interim examinations listed under (a). 1. The Master Thesis cannot be taken until a minimum of 80 credits from the interim examinations for the program units mentioned under (a) have been passed. 2. In special cases, the Examinations Committee may deviate from the provisions in paragraph 1. 1 this and following remarks refer to other parts of this annex EER 2010, Annex 1, OML and IM

B. Flexible intake 1. If there is sufficient teaching capacity for the program, the Examinations Committee may decide that a student who is registered in the Industrial Engineering Bachelor s Degree program at the TU/e may be admitted to the program before he/she has passed the final examination of the Bachelor s Degree program in question. 2. In any event, admission as referred to in the previous paragraph will be granted if the student has sufficient results for and/or exemption from program units in the Bachelor s Degree program with a total study load of at least 160 credits including all study components belonging to the second year of the Industrial Engineering Bachelor s Degree program. 3. The admission as referred to in the previous paragraph is granted from September 1 st or February 1 st onwards for a maximum period of one year for all units except International Course. i. Participation in practical exercises The interim examinations of the following study units may not be taken until the corresponding practical exercises have been completed with passing grades or assessment: - not applicable - j. The study units from which students must choose in order to fulfill the optional parts of their degree programs To fulfill the optional parts of their degree programs, students need to choose from the following study units : notice annex table 1. In the total of elective courses, the student needs to have at least 10 credits in (ABET) category AB (Mathematics and Basic Sciences or Engineering Sciences and Engineering Design) and at least 10 credits in category C (Humanities and Social Sciences). In some cases it is possible to add extracurricular activities as an elective. This can be maximum 3 credits in category C. Language courses, or more general courses in communication skills, can be added to the elective list also. This can be only one course with a maximum of 5 credits in category C. k. Admission requirements for issuing proof of admission The admission requirements for the Master s degree program correspond to the qualities regarding the knowledge, insight and skills that students obtained at the time of finishing their Industrial Engineering Bachelor s degree program. l. Bachelor s degree certificates that provide direct access The following Bachelor s degree certificates from the institutions for higher education indicated below provide direct access to the Master s degree program: Industrial Engineering and Industrial Engineering for Healthcare at the TU/e Industrial Engineering at the University of Twente Industrial Engineering at the University of Groningen m. Transitional arrangements - not applicable - n. additional terms for exceptions - not applicable- EER 2010, Annex 1, OML and IM

o. relevant domainspecific disciplines Graduates of the MSc Innovation Management program are engineers who have scientific knowledge and insight on the design, behavior, and performance of innovation processes in technology-intensive and knowledge-intensive organizations. Graduates of the MSc Operations Management & Logistics program are engineers who have scientific knowledge and insight on the design, behavior, and performance of operational processes in industrial and service organizations. EER 2010, Annex 1, OML and IM

Table 1A Study units MSc IM, programma 2010-2011 Compulsory study units (80 CP) Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I A1-2 0LM05 C w a Philosophy of management science 5 1e 2e A1-2 1ZM11 C w a Marketing and innovation 5 1e 2e A1-2 1ZM16 C w a Management of product development 5 1e 2e A1-2 1ZM50 AB a Design science methodology 5 * A1-2 1ZM65 AB w a System Dynamics 5 1e 2e B3-4 1CM15 AB a Project and process management 5 * B3-4 1JM06 C a Human aspects of innovation 5 * B3-4 1ZM30 AB w a Research design, data collection and analysis 5 1e 2e 1ML05 t Preparation Master Thesis 5 1MR05 t Preparation Master Thesis 2 research proposal 5 1**96 mt Master Thesis 30 80 Electives, including International semester (40 CP) Electives Tracks, minimum 4 courses out of a set of electives: New product development Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I A1-2 1BM61 AB o a Product lifecycle management 5 * B3-4 1JM27 C a Human performance in innovative organizations 5 * B3-4 1ZM25 C a o Knowledge processes & management 5 * B3-4 1ZM40 C a Strategy and technology management 5 * B3-4 1ZM55 C w a Service engineering and marketing 5 1e 2e Open innovation Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I A1-2 0EM25 C w a Governing innovations 6 1e 2e A1-2 0ZM05 C w a Innovation in networks and alliance management 5 1e 2e A1-2 1BM10 AB a o Electronic business architectures and systems 5 * A2 0EM88 C w a Innovation and intellectual property for IM 5 1e 2e B3-4 1ZM35 C a Strategic sourcing and supply management 5 * B3-4 1ZM40 C a Strategy and technology management 5 * EER 2010, Annex 1, OML and IM

Technology Commercialization & Entrepreneurship Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I A1-2 1ZM60 C w a Selling New Products 5 1e 2e A2 0EM88 C w a Innovation and intellectual property for IM 5 1e 2e B3-4 1ZM20 C w a Technology Entrepreneurship 5 1e 2e B3-4 1ZM55 C w a Service engineering and marketing 5 1e 2e B3-4 1ZM70 C w a Entrepreneurial Finance 5 1e Additional elective study units Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I A1 1ZM75 C w a Entreprneurial marketing 3 1e 2e A1 0LM11 AB w w Energy, production and process integration 3 1e 2e A1-2 1BM05 AB w Business process management 5 1e 2e A1-2 1BM20 AB w a Software requirements management: quality and functionality 5 1e 2e A1-2 1BM55 AB w a Enterprise information systems 5 1e 2e A1-2 1BM70 AB o a Healthcare Business Networks 5 * A1-2 1CM05** AB a Design of operations planning and control systems 5 * A1-2 1CM10 AB a Modeling and analysis of manufacturing systems 5 * A1-2 1CM40 AB w a Retail operations 5 1e 2e A1-2 1CM55 AB a Strategic and Operational decision making in Transport. & Logistics 5 * A1-2 1JM11 C w a Performance enhancement 5 1e 2e A1-2 1ZM45 C w a International negotiation 3 1e 2e A2 0LM12 AB w a From industrial ecology to cradle-to-cradle 3 1e 2e B3 1BM46 AB a Data mining and process mining 5 * B3-4 0EM20 C w a Modern societies in transition 6 1e 2e B3-4 1BM15 AB a Executable models (of logistic processes) 5 * B3-4 1BM40 AB w o ICT architectures 5 1e 2e B3-4 1BM65 AB w o IT-Governance 5 1e 2e B3-4 1CM22 AB w a Integrated financial & operations management 5 1e 2e B3-4 1CM25 AB w a Supply chain operations planning 5 1e 2e B3-4 1CM30 AB w a Service supply chain for capital goods 5 1e 2e B3-4 1CM36 AB w Game theory with applications to supply chain management 5 1e 2e B3-4 1CM60** AB a Design of health care planning and control systems 5 * B3-4 1JM21 C w a Designing effective performance management systems 5 1e 2e B3-4 1ZM45 C w a International negotiation 3 1e 2e EER 2010, Annex 1, OML and IM

B3-4 2DD23 AB w/nb Time series analysis and forecasting 5 1e 2e B4 1ZM80 C w a New media, entrepreneurship and innovation 5 1e 2e A - B 1MS01 C a International research project 5 Table 1B Study units MSc OML, programme 2010-2011 Compulsory study units (70 CP) Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I A1-2 0LM05 C w a Philosophy of management science 5 1e 2e A1-2 1JM11 C w a Performance enhancement 5 1e 2e B3-4 1CM22 AB w a Integrated financial & operations management 5 1e 2e B3-4 1ZM30 AB w a Research design, data collection and analysis 5 1e 2e 1ML05 t Preparation Master Thesis 5 1MR05 t Preparation Master Thesis 2 research proposal 5 1..96 mt Master Thesis 30 Compulsory study unit, one out of two: A1-2 1BM05 AB w Business process management 5 1e 2e B3-4 1BM40 AB w o ICT architectures 5 1e 2e Compulsory study unit, one out of two: A1-2 1CM10 AB a Modeling and analysis of manufacturing systems 5 * B3-4 1CM25 AB w a Supply chain operations planning 5 1e 2e Elective study units (50 CP, of which 30 CP restricted, to be approved by Mentor) Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I A1 1ZM75 C w a Entreprneurial marketing 3 1e 2e A1 0LM11 AB w w Energy, production and process integration 3 1e 2e A1-2 0ZM05 C w a Innovation in networks and alliance management 5 1e 2e A1-2 1BM10 AB a o Electronic business architectures and systems 5 * A1-2 1BM20 AB w a Software requirements management: quality and functionality 5 1e 2e A1-2 1BM55 AB w a Enterprise information systems 5 1e 2e A1-2 1BM61 AB o a Product lifecycle management 5 * A1-2 1BM70 AB o a Healthcare Business Networks 5 * A1-2 1CM05** AB a Design of operations planning and control systems 5 * A1-2 1CM40 AB w a Retail operations 5 1e 2e A1-2 1CM55 AB a Strategic and Operational decision making in Transport.& Logistics 5 * A1-2 1ZM11 C w a Marketing and innovation 5 1e 2e EER 2010, Annex 1, OML and IM

A1-2 1ZM16 C w a Management of product development 5 1e 2e A1-2 1ZM45 C w a International negotiation 3 1e 2e A1-2 1ZM50 # AB a Design Science Methodology 5 * A1-2 1ZM65 AB w a System Dynamics 5 1e A1-2 1ZM60 C w a Selling New Products 5 1e 2e A2 0EM88 C w a Innovation and intellectual property for IM 5 1e 2e A2 0LM12 AB w a From industrial ecology to cradle-to-cradle 3 1e 2e A2 6KM05 AB w Product-driven process engineering 3 1e 2e B3 1BM46 AB a Data mining and process mining 5 * B3-4 0EM20 C w a Modern societies in transition 6 1e 2e B3-4 0FM01 # C a Modeling: background, methods, techniques 5 * B3-4 1BM15 AB a Executable models (of logistic processes) 5 * B3-4 1BM65 AB w a IT-Governance 5 1e 2e B3-4 1CM15 AB a Project and process management 5 * B3-4 1CM30 AB w a Service supply chain for capital goods 5 1e 2e B3-4 1CM36 AB w Game theory with applications to supply chain management 5 1e 2e B3-4 1CM60** AB a Design of health care planning and control systems 5 * B3-4 1JM06 C a Human aspects of innovation 5 * B3-4 1JM21 C w a Designing effective performance management systems 5 1e 2e B3-4 1JM27 C a Human performance in innovative organizations 5 * B3-4 1ZM20 C w a Technology Entrepreneurship 5 1e 2e B3-4 1ZM25 C a o Knowledge processes & management 5 * B3-4 1ZM35 C a Strategic sourcing and supply management 5 * B3-4 1ZM40 C a Strategy and technology management 5 * B3-4 1ZM45 C w a International negotiation 3 1e 2e B3-4 1ZM55 C w a Service engineering and marketing 5 1e 2e B3-4 1ZM70 C w a Entrepreneurial Finance 5 1e 2e B3-4 2DD23 AB w/nb Time series analysis and forecasting 5 1e 2e B4 1ZM80 C w a New media, entrepreneurship and innovation 5 1e 2e A - B 1MS01 C a International research project 5 # 0FM01 and 1ZM50 cannot be listed both EER 2010, Annex 1, OML and IM

Table 1C Study units MSc OML-track Healthcare, programma 2010-2011 Compulsory study units (70 CP) of which HC-CP Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I A1-2 0LM05 C w a Philosophy of management science 5 1e 2e A1-2 1BM70 AB o a Healthcare Business Networks 5 * 5 A1-2 1JM11 C w a Performance enhancement 5 1e 2e B3-4 1CM22 AB w a Integrated financial & operations management 5 1e 2e B3-4 1ZM30 AB w a Research design, data collection and analysis 5 1e 2e 1ML05 t Preparation Master Thesis 5 5 1MR05 t Preparation Master Thesis 2 research proposal 5 5 1..96 mt Master Thesis 30 30 Compulsory study unit, one out of two: A1-2 1CM10 AB a Modeling and analysis of manufacturing systems 5 * B3-4 1CM25 AB a w Supply chain operations planning 5 1e 2e 70 45 Elective study units (50 CP, of which 30 CP restricted, to be approved by Mentor) of which Sem. Code ABET Ex. 1 Ex. 2 Name CP 1 2 3 4 I HC-CP A1 0EM60 C a o 0EM60 Perspectives on medical technology 3 * 3 A1-2 1MG40 AB w a Retail operations (HC) 5 1e 2e 3 A1-2 1MG65 AB w a System dynamics (HC) 5 1e 2e 2 A2 0EM50 C a Health Technology and ICT in historical perspective 3 * 3 B3 1MG46 AB a Data mining and process mining (HC) 3 * 1 B3-4 1MG06 C a Human aspects of innovations (HC) 5 * 3 B3-4 1MG15 AB a Executable models (of logistic processes) (HC) 5 * 3 B3-4 1JM27 C a Human performance in innovative organizations 5 * 5 B3-4 1MG20 C w a Technology entrepreneurship (HC) 5 1e 2e 2,5 B3-4 1MG21 C w a Designing effective performance management systems (HC) 5 1e 2e 1 B3-4 1MG25 C a o Knowledge processes & management (HC) 5 * 1,5 B3-4 1CM60 AB a Design of health care planning and control systems 5 * 5 B4 0EM61 C w Medical economics and health technology assessment 3 * 3 30 EER 2010, Annex 1, OML and IM