SACSCOC: 2016 Annual Meeting Increasing Access to Higher Education: Success Within Reach

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TCC Connect Campus SACSCOC: 2016 Annual Meeting Increasing Access to Higher Education: The Creation of a Non-traditional Campus Success Within Reach

Tarrant County College TCC Connect Campus Aubra Gantt, Ed.D. VP for Academic Outreach and Student Success Carlos R. Morales, Ph.D. President Candy Center, M.A. Dean of Academic Affairs

Agenda Opportunity Tarrant County College TCC Connect Campus Strategic Planning Online Course Development Academic Outreach & Student Services Campus Profile elearning Weekend College Successful Outcomes

Success Within Reach. Opportunity

Future of Higher Education Clear, coherent academic and career pathways Stackable credentials based on clearly defined competencies Alignment of learning across education sectors Transparency and accountability Next Generation Learning Models o Competency-based Education o Personalized o Adaptive Increase utilization of technology Learning Analytics Source: Empowering Community Colleges to Build the Nations Future, American Association of Community Colleges, 2014

The Non-traditional Institution Increase Access to high quality, flexible and innovative programs Increase Completion and transfer opportunities Reduce Educational attainment gap

Opportunity A perennial problem of students in community colleges is the one where they graduate with 90+ credits when the degree only requires them to complete 60 credits. 1. Increase Graduation Rates 2. Reduce the Time Towards Graduation

Accelerate Completion 2016 THECB Almanac Completion Measures Average Time to Associate Degree (Years) Average SCH to Associate Degree TCCD 4.4 88 State 4.4 90 60 18

National Workforce Projections By 2020, more than 65% of jobs will require some form of post-secondary education. Source: 2013 Georgetown Report & Journal of Latinos & Education, 2012

Distance Education is Mainstream

Online Learning More than 6 million students online One in seven students taking all classes online One in three students taking at least one online class Online growth outpaces traditional enrollment growth Online Report Card - Tracking Online Education in the United States, Babson Survey Research Group, 2016

Tarrant County College The College of Choice for Academic Excellence and Lifelong Learning Success Within Reach.

Tarrant County College Fort Worth Austin 13

Tarrant County College 6 th largest higher education institution in Texas One of the 20 largest colleges or universities in the U.S. About 100,000 credit and noncredit students annually One in every 21 Tarrant County residents is a student Over 50 years of service Six Campuses 14

Tarrant County College Community College Week Annual Report: Top 100 Associate Degree Producers (Data from the U.S. Department of Education) Ranks #5 among all community colleges in the total number of associate degrees awarded in all disciplines. When combined with four-year schools, TCC ranks #9 among all U.S. colleges that grant associate degrees (Up 12% from 2015). Ranks as a top certificate producer, ranking #27 in granting oneyear certificates in all discipline. Ranks #75 in granting two-year certificates in all disciplines. Source: October 19, 2016, CBS News http://dfw.cbslocal.com/2016/10/19/tarrant-county-college-ranked-among-the-best/ 15

Success Within Reach. About the Campus

TCC Connect Campus elearning TCC Connect Campus Dual Credit Weekend College

TCC Connect Campus Flexible learning - technology mediated On-demand academics Relevant and real-life application of academics Multi-modal, multi-point

TCC Connect Campus Sixth campus of Tarrant County College District Strategic Plan/Vision 2015 Non-traditional approach, non-traditional students Established in 14 months 20,000 student enrollments, 347 faculty, 100 staff 18 fully online programs, 350+ online courses

TCC Connect Campus Accelerated Learning Associate s Degree in 18 Months or Less by Taking Classes on Friday or Saturday Access Flexible Scheduling and Increased Access for Non-traditional Planning Convenient Central Location Courses Technology Mediated Hybrid Delivery Degree/Certificate Pathway to Completion with Core Curriculum in About One Year

Success Within Reach. Strategic Planning

Culture of a Start Up Organization Source: The Barriers Big Companies Face When They Try to Act Like Lean Startups, Scott Kirsner, Harvard Business Review, August 16, 2016 22

Culture of a Start Up Organization Source: The Barriers Big Companies Face When They Try to Act Like Lean Startups, Scott Kirsner, Harvard Business Review, August 16, 2016 23

TCC Connect Campus: Timeline x Jun Dec 2013 Development of Concept Plan x Jan Aug 2014 Creation of positions, staffing, preparation of SACSCOC prospectus, creation of unit processes x Aug 2014 - now Administrative unit launch/campus operation Prospectus Submitted to SACSCOC Sep 2015 SACSCOC Campus Designation

Academic Affairs Administration and Staff Vice President Academic Affairs 1 Dean 2 Assistant Deans 9 Discipline Coordinators (Department Chairs) Developed policies and procedures in key areas Reengineered staffing, assignment and evaluation of faculty, to better address student/faculty issues and communication protocols, while being agile to adapt change Implemented a streamlined process for hiring ISD embedded teachers Reconceptualized professional development for faculty and staff to ensure quality assurance, customer service and satisfaction. Instructional Design Team

Academic Outreach and Student Success Administration and Staff Vice President Academic Outreach and Student Success 1 District Director for Dual Credit 5 Dual Credit Coordinators 1 Manager for Outreach (4 Support staff) Developed policies and procedures in key areas Implemented admissions, registration procedures to support Dual Credit operations Reconceptualized professional development for points of contacts, Principals and Superintendents to ensure quality assurance, customer service and satisfaction.

Online Course Development Success Within Reach.

Reimagining elearning New process was soft launched in Fall 2014 with 12 instructors Faculty certification process certifies online instructors based on two approaches: Faculty new to online teaching Experienced faculty through prior online teaching experience; whether with TCC or another institution. Faculty is now certified rather than courses Experienced faculty can be certified in one business day elearning Tools elearning Best Practices Faculty Mentor Course Showcase Pedagogical Strategies

elearning Certification Process Two Tracks 1. The experienced online instructor certification process will certify online instructors based on competency. 2. The new online instructor certification process will certify instructors based on competency and targeted online skills training.

Peer-Developed Courses Working with academic curriculum teams to create model courses that are shared among faculty teaching the same course Initial focus is to develop model versions of high-enrollment courses

Peer-Developed Courses Quality Assurance This need requires a course design process where a course shell that meets TCC s Quality Standards for Online Courses and is ready for utilization.

Faculty Mentoring Program Course building using innovative tools and practices Evaluation of course activities and strategies A personal point of contact for disciplinespecific teaching and development assistance

Academic Outreach and Student Services Success Within Reach.

Dual Credit Students Enrolled 7,300 16 Independent School Districts CENTRALIZED OPERATIONS TO SERVE MORE STUDENTS Service Areas 5 64 High Schools

Dual Credit Demographics Fall 2015 Gender Ethnicity

Dual Credit Headcount and Enrollment 2013FL 4,668 Dual Credit Students 2014FL 5,439 Dual Credit Students 2015FL 6,919 Dual Credit Students 8,512 Course Enrollments by Dual Credit Students 10,191 Course Enrollments by Dual Credit Students Count includes lab enrollments. 13,712 Course Enrollments by Dual Credit Students Source: ST Student Enrollment Data and ST Gender and/or Ethnicity by Program (Student-level definition) Office of Institutional Intelligence & Research

Dual Credit Success Rates Course enrollments are shown in bar. Success was defined as A, B, or C. Lab enrollments were removed. Source: ST Student Enrollment Data and ST Gender and/or Ethnicity by Program (Student-level definition) Office of Institutional Intelligence & Research

Dual Credit College Going Culture @ TCC Investment or Prescribed Paths? Texas House Bill 5 Endorsements and college readiness Texas House Bill 505 Dual credit starts in 9 th grade School districts can shop around for IHE

Student Services Remote Proctoring Online Tutor 24/7 Online Advising Online Writing Center

Student Services Implemented Online version NSOR Established a mandatory student orientation for online learning Applied a targeted approach to reach non-traditional students Implemented Standardized MOUs, Agreements, Operational Memorandums, Testing Data Sharing Agreements. Spearheaded self service registration for Dual Credit students

Success Within Reach. Campus Profile

Student Enrollment elearning 20,000 Students Enrolled Weekend College 575 Students Enrolled

Student Demographics Spring 2016 Gender 67% 33% Female Male

Student Demographics Spring 2016 Ethnicity 4% 18% 6% African American Asian 50% 22% Hispanic White Other

Online Students Fall 2013 Fall 2014 Fall 2015 13,431 11,713 10,430 26.1% 22.8% 19.9% Of All TCCD Students Enrolled in At least One Online Course

Online Students Fall 2013 Fall 2014 Fall 2015 5,059 4,296 4,170 9.8% 8.4% 8.0% Of All TCCD Students Enrolled in 100% of Online Courses

Success Rates for Online Students 64.2% 67.0% 69.3% 25,318 Enrollment 21,352 Enrollment 18,843 Enrollment Fall 2013 Fall 2014 Fall 2015 *Success is defined as A, B or C. **Lab enrollments were removed.

Success Within Reach. elearning

elearning 18 Fully Online Degrees 5 AAS in the areas of Business and Information Technology 13 Online certificates in the areas on Business and Information Technology

Online Degrees and Certificates Associate of Applied Science Degrees Accounting Information Management Business Administration - Accounting Assistant Business Administration - Business Business Administration - Entrepreneurship and Small Business Management Office Technology Professional Certificates Accounting Clerk I Accounting Clerk II Accounting Clerk III Accounting Assistant I Accounting Assistant II Accounting Assistant III Business I Business II Entrepreneurship and Small Business Management I Entrepreneurship and Small Business Management II Administrative Specialist Applications Specialist Office Technology Specialist

Success Within Reach. Weekend College

Weekend College Options Blended Options Friday Evening 2 hybrid courses (6pm-7:50pm; 8-10pm) with balance online Saturday 2 hybrid courses (9am-10:50am; 12-1:50pm) with balance online Student Development Each week s meeting also included one hour of Student Development. These classes include Learning Styles, Note Taking Skills, Time Management, etc.

Student Profile Student Success Compliant in all three areas of the Texas State Initiative (TSI) to include Writing, Reading, and Mathematics First Time in College Committed to an 18 month course of study Comfortable with technology (online learning) Motivated, independent learner

Accelerated Online 1 st Semester 2 nd Semester 3 rd Semester 4 th Semester 5 th Semester 1 st 7-Wks ENGL 1301 HIST 1301 2 nd 7-Wks ENGL 1302 HIST 1302 1 st 7-Wks GEOL 1403 PSYC 2301 2 nd 7-Wks GEOL 1404 KINE 1164 1 st 7-Wks GOVT 2305 SPCH 1311 2 nd 7-Wks GOVT 2306 MUSI 1306 1 st 7-Wks MATH 1342 or 1314 ENGL 2328 2 nd 7-Wks BCIS 1305 HUMA 1301 1 st 7-Wks SOCI 1301 ECON 2301 2 nd 7-Wks PHIL 1301 ECON 2302 Friday evening classes meet 5-10pm. Both courses are blended (1/4 face-to-face, 3/4 online). Workshops meet 5-6pm. Classes meet 6-7:50pm and 8-9:50pm. Saturday classes meet 9am-2pm. Both courses are blended (1/4 face-to-face, 3/4 online). Classes meet 9-10:50am and 12-1:50pm. Workshops meet 11am-12pm.

Test Question: What is the number one method used for retention? Success Within Reach.

Engagement During registration Student development Weekly emails Phone calls Intrusive advising

Successful Outcomes Success Within Reach.

Where Are We Now? Fall 2015 26 sections offered Fall 2016 48 sections offered Through Summer 2016 164 sections have been offered 1647 different students have taken at least one class from Weekend College 3203 seats have been filled

Where Are We Now? May 2015 December 2016 May 2016 TCC graduation had three students graduate that had taken at least one Weekend College course Two students from the Weekend College graduated The beginning cohort / learning community completed their education and received their associate s degree; 35 students total

Student Centered Cassandra Ferrell David Alejandro Giles Jacqueline Hall Stacia Smith

Questions ~ Comments ~ Discussion Success Within Reach.

Contact Information Carlos Morales, Ph.D. President carlos.morales@tccd.edu 817.515.5024 Aubra Gantt, Ed.D. Vice President for Academic Outreach and Student Success aubra.gantt@tccd.edu 817.515.4450 Candy Center, M.A. Dean of Academic Affairs candy.center@tccd.edu 817.515.1044 Success Within Reach.