Industrial Engineering & Management

Education and Examination Regulations 2016-2017 Academy for Engineering & ICT School Board adoption date 12 July 2016 School Consultative Council approval date 11 July 2016

Contents 1 About the Education and Examination Regulations 5 1.1 Who is this EER for? 5 1.2 How should you read the EER? 5 1.3 What rules must the EER comply with? 5 1.4 How long will the EER be valid? 6 1.5 Terms used in the EER 6 2 Competencies of the study programme and professional requirements 7 2.1 Which competencies will you have mastered by the end of the study programme? 7 2.2 Professional requirements stipulated by law 7 3 Admission to the study programme 8 3.1 Which study programme must you have followed? 8 3.2 If you do not meet the requirements 8 3.2.1 You have a HAVO, VWO or MBO 4 diploma, but not the right subject cluster 8 3.2.2 You do not have a HAVO, VWO or MBO 4 diploma 8 3.3 The language requirement 8 3.4 Additional requirements 9 3.5 Are you obliged to work alongside your study programme? 9 4 Study counselling 10 4.1 Student counselling 10 4.2 How do we counsel our students? 10 4.2.1 The department records the discussions 10 5 Tests, exams and propaedeutic examination and final examination 11 5.1 What is the examination programme? 11 5.2 What information will you receive at the start of the unit of study? 11 5.3 What is an exam? 11 5.3.1 Oral tests 11 5.3.2 When can you request a modified test? 12 5.4 Do you have to register for a test? 12 5.4.1 If you are late registering 12 5.5 What rules apply when you take a test? 12 5.5.1 Take your proof of identity with you 12 5.5.2 If the alarm sounds 12 5.5.3 Are there any more rules? 13 5.6 What will happen if you do not obey the rules? 13 5.6.1 What steps can the Examination Board take? 13 5.6.2 A meeting with the Examination Board 13 5.7 How do we check for plagiarism? 13 5.8 Who assesses your test? 13 5.9 How will the examiner assess your test? 14 5.9.1 What kind of assessment will you receive for a test? 14

page 3 of 42 5.9.2 When will you pass an exam? 14 5.9.3 How do we calculate your exam mark? 14 5.9.4 Compensation conditions 15 5.10 When will you receive your assessment or mark? 15 5.11 If you want to look at your test 15 5.11.1 Inspection 15 5.11.2 Are you preparing for a future test? 15 5.12 How often may you take a test or exam? 15 5.13 For how long do we keep exams, marks and assessments? 16 5.14 Applying for an exemption from a test 16 5.14.1 What should you include in your request? 16 5.14.2 When will the Examination Board decide? 16 5.14.3 If you have no diploma, certificate, deed or statement 16 5.14.4 When can t you apply for an exemption? 16 5.14.5 Do you disagree with the Examination Board? 16 5.15 For how long does a mark, assessment or exemption remain valid? 17 5.15.1 Marks and assessments that you achieve during your study programme 17 5.15.2 Would you like your mark or assessment to remain valid for a longer period of time? 17 5.16 When will you receive a diploma or statement? 17 5.16.1 Diploma for the propaedeutic phase 17 5.16.2 Bachelor diploma 18 5.16.3 If you disenroll from the study programme without a diploma 18 5.17 What title can you use after the study programme? 18 5.18 When do you graduate cum laude? 18 6 Sending a request to the Examination Board or lodging an appeal 19 6.1 Do you have a request or complaint for the Examination Board? 19 6.1.1 Where should you send your request? 19 6.2 Unforeseen circumstances 19 6.3 Do you disagree with a decision? 20 7 The full-time bachelor s degree programme 21 7.1 Structure of the study programme 21 7.1.1 Which minor can you choose? 21 7.1.2 When do you need permission for a minor? 21 7.1.3 What specialisation can you choose? 22 7.2 What language is this study programme in? 22 7.3 What prior education entitles you to a dispensation? 22 7.3.1 You have an intermediate vocational education (MBO) diploma at level 4 22 7.3.2 You have a VWO diploma or equivalent 22 7.3.3 You have an Associate degree 22 7.3.4 You have prior education of a different kind 22 7.4 When do you receive study advice regarding your study programme? 22 7.5 When do you have to leave the study programme? 23 7.5.1 When do you receive an binding rejection? 23 7.5.2 A meeting with the Examination Board 23 7.5.3 Are personal circumstances the reason why you have not obtained enough credits? 23 7.5.4 What will happen if you must leave the study programme? 24 7.5.5 Do you disagree with a decision? 24 7.5.6 Special situations 24

page 4 of 42 7.6 If the content of your study programme changes 25 7.7 Can the contents or the format of a test change? 25 7.8 The order of your units of study 25 7.8.1 When are you entitled to a study progress guarantee? 26 8 Drafting and revising the EER 27 8.1 How do we draft the EER? 27 8.2 Every academic year you will receive a new EER 27 8.3 Sometimes we have to revise the EER earlier 27 8.4 Where can you find the EER? 28 Annex 1 List of terms 29 Annex 2 WHW sections 37 Annex 3 Competencies 40 Annex 4 Examination programma 42 Annex 5 Measures the Examination Board can take in case of irregularities, including fraud The format for the EER Framework is presented in Dutch and English. The Dutch version is leading if a difference of interpretation exists between the two versions. No rights can be obtained from the English version.

page 5 of 42 1 About the Education and Examination Regulations These are the Education and Examination Regulations (EER). The EER provides information about the education and examinations. You can read here about the rights and obligations that apply within your study programme. This EER is part of the Students Charter of Avans University of Applied Sciences. The Students Charter contains the rights and duties of enrolled students. You can find the full text of the Students Charter and all the associated regulations on iavans under Student Info. 1.1 Who is this EER for? This is the EER for the Avans University of Applied Sciences (institutions database number 07GR) study programmes listed below. This EER applies to the 2016-2017 academic year. Name of study programme Industrial Engineering & Management School(s) CROHO number Title after the study programme 1 AE&I 34421 Bachelor of Science Abbreviation of the title BSc The rules in the EER apply to: All students who are enrolled for the 2016-2017 academic year and who are studying one of the programmes listed above. By students we also mean external students. These are students who only take examinations and do not follow any education. The Executive Board. The School Board(s). The Examination Board. The study programme staff members. 1.2 How should you read the EER? Where we say we, we are referring to Avans University of Applied Sciences and the study programmes listed in 1.1. Where we say you, we are referring to you if you are a student or external student at Avans University of Applied Sciences. And where we write he, we also mean she. 1.3 What rules must the EER comply with? The EER must comply with the Higher Education and Research Act (WHW) and the Avans Framework Policy for the Programme-Specific Part of the Students Charter. This policy consists of the documents listed below. You can find them on iavans. The Guide for drawing up education and examination rules. The Format for drawing up education and examination rules. You can read about how we draft the EER in the final chapter of this EER. 1 See https://www.nvao.net/recent/publicaties/nvao-hbo-clusterlijst

page 6 of 42 1.4 How long will the EER be valid? The EER 2016-2017 will be valid until 1 September 2017. If the EER 2016-2017 is not ready by 1 September 2016, the EER 2015-2016 will be valid until the new EER is available. 1.5 Terms used in the EER We try to explain all terms used in this EER in the text. However, if the EER contains terms that you are not familiar with, see the list of terms for an explanation. You can find the list of terms in Annex 1.

page 7 of 42 2 Competencies of the study programme and professional requirements In this chapter you can read about which competencies you will have mastered by the end of the study programme. If professional requirements apply to your programme, you will also find information about them in this chapter. 2.1 Which competencies will you have mastered by the end of the study programme? Avans University of Applied Sciences wants you to have certain competencies when you graduate. By this we mean that you have certain knowledge, skills and behaviour that you can apply in the profession for which we are educating you. This is laid down in the programme profile of your study programme. These competencies may differ for each location. The following also applies to each bachelor student starting the study from September 2016: each bachelor student who graduates from Avans University of Applied Sciences has proven knowledge of English at level ERK B2 for the 4 different skills (speaking and writing, reading and listening) 2. See Annex 3 for information on the competencies that apply to your study programme. We have compared the competencies with the Dublin Descriptors. This ensures that our study programmes are at Associate degree and Bachelor s level, amongst other things. It also means that our diplomas can be compared with diplomas from other universities of applied sciences. 2.2 Professional requirements stipulated by law No additional requirements apply to your study programme. 2 Executive Board decision 2014-190.

page 8 of 42 3 Admission to the study programme In this chapter you can read about the requirements you need to meet if you want to follow a study programme to which this EER applies. 3.1 Which study programme must you have followed? If you wish to follow a study programme at Avans University of Applied Sciences, then you must have a higher general secondary education (HAVO) diploma, a pre-university level (VWO) diploma or an intermediate vocational education (MBO) level 4 diploma. You must also have taken the right subject cluster and the right subjects at secondary school. See the terms of enrolment to find out exactly what this means. They can be found on iavans Student info. Avans University of Applied Sciences complies with the agreements of the Lisbon Convention. This means that we recognise diplomas from other universities of applied sciences. 3.2 If you do not meet the requirements What you need to do if you do not meet the requirements depends on the diplomas you have. 3.2.1 You have a HAVO, VWO or MBO 4 diploma, but not the right subject cluster You have a HAVO diploma, VWO diploma or MBO 4 diploma, but you did not study the right subject cluster or the right subjects at secondary school. Then you must submit a request to the School Board, or you can sit the entrance examination. The School Board will only agree to your request only if there are compelling reasons for not satisfying the right prior education requirements of secondary education. The examination must show that you have the same knowledge and skills as students who have studied the subject cluster or the subjects at secondary school. If you pass the examination, you will comply with the Higher Education Enrolment and Admission Regulations (3 April 2014). 3.2.2 You do not have a HAVO, VWO or MBO 4 diploma If you do not have a HAVO, VWO or MBO 4 diploma, and you are aged 21 or older, then you can request an entrance examination. The Examination Board administers the entrance examination or arranges for it to be held. The examination tests whether you have the knowledge and skills required for the study programme. It tests whether you have a good command of the English language. It tests whether you have a good command of Mathematics. Note: Do you have a foreign diploma? And does this diploma grant you access to higher education in the country where you obtained the diploma? Then you can apply for an entrance examination. Your age does not matter. 3.3 The language requirement To be able to follow a study programme of IE&M, you must have knowledge of English at level B1 (Havo) or English at level A2 (MBO). You can prove this if you have a diploma as described in article 3.1.

page 9 of 42 3.4 Additional requirements No additional requirements apply to your study programme. 3.5 Are you obliged to work alongside your study programme? If you follow the full-time study programme, you are not obliged to work during the study programme.

page 10 of 42 4 Study counselling Every Avans University of Applied Sciences student receives counselling during his study programme. In this chapter you can read more about this counselling. 4.1 Student counselling Avans University of Applied Sciences provides every student with counselling during his study programme. We ensure that our counselling activities comply with the Avans Matching Framework. You can find this document on iavans. You will receive additional counselling if you: perform top-level sport in addition to your study. The relevant regulations can be found in the Students Charter. You can find this Charter on iavans under Student Info. have a functional impairment. The relevant regulations can be found in the Students Charter. You can find this Charter on iavans under Student Info. are part of an ethnic or cultural minority for which the circumstances are such that it is difficult to follow a degree programme. If you require additional counselling and you think that you belong to one of these target groups, get in contact with your counsellor. 4.2 How do we counsel our students? As a student you have a study development counsellor who schedules a number of meetings with you to discuss your academic results. See below for information on how many meetings will take place. If you are following a full-time course, you will have at least 1 meeting per education period during the propaedeutic phase. The study development counsellor will invite you. During the post-propaedeutic phase, you will be invited for a meeting at least once every academic year. 4.2.1 The department records the discussions The department records what has been discussed with you. When doing this, we comply with the rules set out in the Regulations for the Protection of Personal Data of Students. These regulations can be found in the Students Charter. You can find this Students Charter on iavans under Student Info.

page 11 of 42 5 Tests, exams and propaedeutic examination and final examination To receive your diploma, you must meet all the requirements of the examination programme. In this chapter you can read more about how the examination programme is structured. 5.1 What is the examination programme? Your bachelor s degree programme or AD programme consists of two examinations: the propaedeutic examination and the final examination. You pass an examination by completing all the units of study. We refer to this coherent whole of units of study as the examination programme. To see what units of study there are, read the examination programme in Annex 4. A unit of study is concluded with an exam. Exams involve one or more tests. A schematic overview is provided in the list of terms in Annex 1. 5.2 What information will you receive at the start of the unit of study? When a unit of study begins, we will provide you with the following information: What the unit of study is about. What subjects, work placements/internships and practicals you must follow, and what these components entail. How many credits you can receive for the unit of study. Which test format will be used. What assessment criteria and standards we will use. Whether the exam consists of several tests. In that case, we will inform you what sort of tests these are and in what order you must take them. The times when you must take tests or hand in assignments. Which components of the unit of study involve compulsory participation. What aids you may use. 5.3 What is an exam? You will conclude each unit of study with an exam. This exam can consist of one or more tests. An examiner or several examiners test and assess your knowledge, understanding and/or skills. These are usually the lecturers from your study programme. You submit your papers, assignments, reports and final dissertations in digital form. Whether this also applies to your units of study depends on the nature of the paper. You will receive information about this at the start of the unit of study. Avans University of Applied Sciences uses various types of tests. Annex 4 shows you which types of tests apply to your study programme. 5.3.1 Oral tests Oral tests are taken individually unless the Examination Board decides otherwise. An oral exam is open to the public. In special situations, the Examination Board may decide that an oral test will not be open to the public.

page 12 of 42 5.3.2 When can you request a modified test? In the following scenarios, you can ask whether you can take tests in a manner that is most suitable to your needs: You have a functional impairment. You participate in top-level sport. You should discuss this with the student counsellor. The student counsellor will advise the Examination Board. The Examination Board will make the decision. If you want to take a test in some other manner because of some other special situation, you must ask the Examination Board for permission. Chapter 6 of this EER explains how to do this. 5.4 Do you have to register for a test? You have to register for a test on time. The annual timetable shows the registration start and end dates. More information can be found in the Test Regulations on iavans. For some subjects assignments will need to be delivered by the students. The week where the assignment is due, will be published in writing at the beginning of the study period. 5.4.1 If you are late registering Have you missed the registration deadline but still wish to take part? Then the following rules will apply up to a week prior to the test: If this concerns a written or digital test, you must pay 20 in administrative costs when you register. If you register in one go for several tests, you will pay 20 in administrative costs for this cluster of tests or exams. 5.5 What rules apply when you take a test? See below for details of the rules you must obey when taking a test. The Board of your department is responsible for the examination programme and for the organisation of the tests. From the time when a test should start according to the schedule, the Examination Board is authorised to make decisions if any irregularities occur. 5.5.1 Take your proof of identity with you If you take a test, you must prove your identity. The rules that apply to this can be found in the Test Regulations of Avans University of Applied Sciences. These regulations can be found on iavans. Without proof of identity you will not be allowed to take the test. 5.5.2 If the alarm sounds If the alarm sounds during a test you must go outside as quickly as possible. The Examination Board decides if your test will be checked or not and if it will count or not. This applies even if you have already handed in your work. If the Examination Board decides that your test will not be checked or will not count, you may take the test again at the earliest opportunity. Within 24 hours of the emergency, the Blackboard will provide details of where, when and at what time the new test can be taken.

page 13 of 42 5.5.3 Are there any more rules? The Test Regulations of Avans University of Applied Sciences can be found on iavans. There you will find details of all the rules. 5.6 What will happen if you do not obey the rules? Have you disobeyed the rules for taking tests, or committed fraud or plagiarism? This will have the following consequences: If an examiner or invigilator notices before or during an exam that you are not obeying the rules, he may decide that you cannot take the exam or that you cannot complete it. The Examination Board will decide later what steps it will take. The examiner may also notice after the test that you have not obeyed the rules. He must inform the Examination Board. It will decide later what steps it will take. 5.6.1 What steps can the Examination Board take? The Examination Board has had the following regulations included in the EER. Based on the WHW (Higher Education and Research Act), the Examination Board is authorised to take measures if fraud is discovered. If there is a suspicion of irregularities, including fraud, the Examination Board will initiate an investigation. When determining the measure to be imposed, the Examination Board uses five categories. An overview of these categories is included in Annex 5. Apart from the measures stated in Annex 5, the Examination Board can ask the Executive Board to decide that you should leave the study programme. 5.6.2 A meeting with the Examination Board Before the Examination Board takes a step, it will want to speak with you. We call this the right to be heard. After the meeting, the Examination Board will make a decision and you will receive a letter or e-mail about it. The Examination Board will also inform the School Board. Chapter 6 explains what to do if you disagree with the decision made by the Examination Board. 5.7 How do we check for plagiarism? The work that you create during your study is original and authentic. We assume that you produced your work completely by yourself. In order to assess this properly, we compare all the papers with each other and check them for plagiarism. The papers that you hand in must be uploaded to Blackboard. By handing in the paper, you consent to us checking the work for plagiarism. You are not allowed to protect your paper from this. The examiner or invigilator always submits a suspicion of fraud or plagiarism to the Examination Board. The Examination Board then initiates an investigation. 5.8 Who assesses your test? Only an examiner may assess your test. The Examination Board appoints every examiner. This is usually a lecturer from your study programme. An expert from outside Avans can advise the examiner on your grade. This expert can only assess you if the Examination Board has appointed him as an examiner.

page 14 of 42 5.9 How will the examiner assess your test? The examiner will assess your test as follows: He will assess whether you have achieved the learning objectives that correspond to the unit of study. To do this he will use assessment criteria and a marking standard. These are predefined. The assessment criteria indicate what you have to prove competence at. The marking standard indicates how the assessment of the test must be calculated. After the examiner had checked a test, he will analyse it. If he concludes afterwards that the marking standard is not right? If so, he will ask the Examination Board for permission to change the marking standard. The new marking standard may be more disadvantageous that the first marking standard. 5.9.1 What kind of assessment will you receive for a test? Your examiner can assess your test as follows: With a numerical grade of 1 up to and including 10. o Marks for tests are rounded to one decimal place. o A 5.5 is a pass mark. A 5.4 is a fail mark. With a written grade of excellent, very good, good, very satisfactory, satisfactory, almost satisfactory, unsatisfactory, very unsatisfactory, mediocre or poor. With a pass or fail. The following table shows the relationship between the marks and grades. 10 Outstanding 9 Very good 8 Good 7 More than satisfactory 6 Satisfactory 5 Almost satisfactory 4 Unsatisfactory 3 Very unsatisfactory 2 Poor 1 Very poor Pass Fail 5.9.2 When will you pass an exam? You can pass an exam in the ways set out below. The School Board will decide which way applies to which unit of study. You have achieved at least a 5.5 for all tests. You have achieved at least a Satisfactory. You have received a Pass. The weighted average of all tests of a unit of study that are assessed with a mark is at least a 5.5. You have achieved no lower than a 4 for a test. 5.9.3 How do we calculate your exam mark? For exams that comprise more than one test we work out the average. We do not include written comments on performance in this. If not all tests have the same weighting, we calculate the weighted average. You will find the weighting of your tests in the Weighting column of the examination programme in Annex 4.

page 15 of 42 5.9.4 Compensation conditions No additional requirements apply to your study programme. 5.10 When will you receive your assessment or mark? You will receive your assessment or mark within 3 weeks of taking the test. The study programme will post your assessment or mark as well as the credits in Osiris. When doing this, we comply with the rules set out in the Regulations for the Protection of Personal Data of Students. These regulations are part of the Students Charter. You can find this Students Charter on iavans. You can request an overview of your assessments or marks from your study programme. 5.11 If you want to look at your test 5.11.1 Inspection From the day you receive your assessment or mark, you will have 4 weeks in which to look at your mark or grade from the test. The following rules apply: Feedback on your exam performance will be scheduled in the roster If the feedback on exam performance is not scheduled in the roster, you can make an appointment directly with your lecturer After gaining feedback on the exam performance the grade will be final 5.11.2 Are you preparing for a future test? Then you may look at the questions and assignments of earlier exams or tests. You may also view the marking standard used by the examiner to determine the marks. The following rules apply: You may attend the meeting where feedback is given about the exam You may contact the lecturer responsible for the exam and ask when the following feedback moment will take place 5.12 How often may you take a test or exam? For every year of study you will have two opportunities to pass a test. The first opportunity is during the teaching period in which we offer the unit of study. The second opportunity is called the resit. You may only re-take a test if you have achieved no higher than a 5.4. Or if your grade was Unsatisfactory, Very unsatisfactory or a Fail. If you do not use the first opportunity, you can certainly use the second opportunity. You will not be entitled to an extra opportunity. However, the Examination Board may grant you permission in special situations. Chapter 6 explains how to ask for permission. If you take a test more than once, your highest mark or assessment will apply. All final resits for the propaedeutic phase take place before the summer holidays, no later than week 11 of teaching period 4.

page 16 of 42 5.13 For how long do we keep exams, marks and assessments? We keep tests with corresponding assessment criteria and marking standards (answer models) for four years. We keep marks and assessments for at least seven years. We will keep your assessed tests and the marks and assessments that you have received for these for two years. If you have sent a question or complaint about the test, then we will keep the information until your question or complaint has been processed. We keep graduation theses that have received a pass mark for seven years. We keep diplomas and transcripts for 50 years. 5.14 Applying for an exemption from a test You can apply for an exemption from a test. To do this, send a request to the Examination Board. Chapter 6 explains how to submit the request. 5.14.1 What should you include in your request? In your request, explain why you want to receive an exemption and include the following evidence: Copy of a diploma, certificate, deed or statement that demonstrates that you meet the requirements of the test. A copy of the list of qualifications that belong to that diploma, certificate, deed or statement. A copy of a list of documents that you have studied. Examples: course books, readers or class texts. Other documentary evidence that you ought to receive an exemption. 5.14.2 When will the Examination Board decide? The Examination Board will decide on your request for an exemption within 4 weeks of receiving it. You will be informed by letter or e-mail. The Examination Board will keep a copy of the decision in your file. If you have been granted the exemption from the test or exam, it will be noted in Osiris. 5.14.3 If you have no diploma, certificate, deed or statement If you have no diploma, certificate, deed or statement to demonstrate that you may obtain an exemption, then you can ask the Examination Board whether you can do a replacement assignment. You will receive an exemption if you pass this test. You will be informed by letter or e-mail and your exemption from the test will be noted in Osiris. 5.14.4 When can t you apply for an exemption? You cannot apply for an exemption from the graduation internship and graduation assignment. You cannot apply for an exemption from a test that you have already taken once. 5.14.5 Do you disagree with the Examination Board? Chapter 6 explains what to do if you disagree with the decision made by the Examination Board.

page 17 of 42 5.15 For how long does a mark, assessment or exemption remain valid? Note: The following concerns marks and assessments. The same applies to exemptions. 5.15.1 Marks and assessments that you achieve during your study programme Pass marks and positive assessments for tests that you achieve during your study programme will remain valid for six years. We calculate this from the date that you received the pass mark or positive assessment for the last test of the unit of study. Have you not yet passed all the tests for an exam? Then the tests that you have passed will remain valid for six years. In that case we will calculate these six years for each test separately. If you have obtained the pass mark or positive assessment during the period September up to and including January, this mark or assessment will remain valid for six years from 1 February onwards. If you have obtained the pass mark or positive assessment during the period February up to and including August, this mark or assessment will remain valid for six years from 1 September onwards. Pass marks and positive assessments that are older than six years can therefore lapse on two occasions in the year. The validity period of six years applies until you have obtained your Propaedeutic, Ad or Bachelor diploma. Once you have obtained your Propaedeutic, Ad or Bachelor diploma, the marks and assessments cannot lapse any more. Pass marks and positive assessments that will lapse in the study year 2016-2017 will remain valid until it is known what the implications are for the validity period of these marks and assessment resulting from the entry into force of the Enhanced Governance Powers (Higher Education) Act (Wet Versterking Bestuurskracht). Pass marks and positive assessments that you achieve during your study programme will remain valid for as long as you are enrolled as a student at Avans University of Applied Sciences. Note: If you want to disenrol from the study programme for a while due to personal circumstances (see 7.5.3), the Examination Board may decide that your marks and assessments will remain valid when you continue with your study programme. If you want to make use of this opportunity, you must send a request to the Examination Board. Chapter 6 explains how to do this. 5.15.2 Would you like your mark or assessment to remain valid for a longer period of time? If you would like your mark or assessment to remain valid for a longer period of time, you must send a request to the Examination Board. Chapter 6 explains how to do this. The mark or grade must be satisfactory. 5.16 When will you receive a diploma or statement? The following explains when you will receive a diploma or statement. 5.16.1 Diploma for the propaedeutic phase You will receive the diploma for the propaedeutic phase when the Examination Board determines that you have passed all the exams of the propaedeutic phase. You must be enrolled for your study programme at the time when the Examination Board decides during its meeting that you have passed. The meeting dates of the Examination

page 18 of 42 Board in which the Examination Board decides that students have passed are published at the start of the academic year. With the certificate you also receive the list of marks that belongs with it. The marks on your list of marks are rounded off to 1 decimal. 5.16.2 Bachelor diploma You will receive the bachelor diploma when the Examination Board determines that you have passed all the exams of the post-propaedeutic phase of the study programme. You must be enrolled for your study programme at the time when the Examination Board decides during its meeting that you have passed. The meeting dates of the Examination Board in which the Examination Board decides that students have passed are published at the start of the academic year. With the certificate you also receive the list of marks that belongs with it. The marks on your list of marks are rounded off to 1 decimal. With the diploma you will receive a transcript and a supplement. This supplement contains information about the study programme that you have followed. You will receive the bachelor diploma in English 5.16.3 If you disenroll from the study programme without a diploma Are you withdrawing from the study programme before you are entitled to a certificate? If so, you can ask the Examination Board for a statement setting out the exams that you have passed. Chapter 6 explains how to do this. 5.17 What title can you use after the study programme? Chapter 1 explains what title you will receive for the study programme. 5.18 When do you graduate cum laude? To graduate cum laude for your propaedeutic phase, you must meet the requirements below. Note: By transcript we mean the transcript that you receive with your diploma. The weighted average of all marks on your transcript is at least an 8.0. If there is an exemption or a written grade such as Pass in your list of marks, the Examination Board will decide how to count this towards your average. All marks on the transcript are 7.0 or higher. You never committed fraud during the study programme. Do you wish to graduate cum laude for your bachelor s degree programme? Then you must meet the requirements below. Note: By transcript we mean the transcript that you receive with your diploma. The weighted average of all marks on your transcript is at least an 8.0. If there is an exemption or a written grade such as Pass on your transcript, the Examination Board will decide how to count this towards your average. There is no mark of 6.9 or lower on your transcript. You have received at least an 8.0 for your graduation assignment. You never committed fraud during the study programme.

page 19 of 42 6 Sending a request to the Examination Board or lodging an appeal In this chapter you can read about what you need to do if you have a request for the Examination Board. The chapter also explains what you can do if you disagree with a decision made by the Examination Board or the examiner. 6.1 Do you have a request or complaint for the Examination Board? In the other chapters of this EER you can read about the scenarios in which you can send a request to the Examination Board. For example, you may send a request concerning the following issues: You would like your test or exam to be re-assessed. You have not been registered for a test or exam, but you would like to participate. You would like an exemption. You have registered for a test or exam after the registration period or date. However, you do not think that you should have to pay the administrative costs of 25 because you could not do anything about it. You would like to take a test or exam in some other way. You would like an extra chance to sit a test or exam. You have a functional impairment and would like to take the test or exam in a manner that suits you. The relevant regulations can be found in the Students Charter. You can find this Charter on iavans under Student Info. You take part in top-level sport and would like to take the test or exam in a manner that suits you or on a different date. The relevant regulations can be found in the Students Charter. You can find this Charter on iavans under Student Info. You have a complaint about the way in which you must take a test or exam, or about the examiner. If this examiner is also on the Examination Board, he cannot be involved in the ruling on this case. You need permission to follow a minor that you have compiled yourself and which is not listed in the Avans minor catalogue or in the Kies op Maat minor list. Note: You must have submitted your request or complaint to the Examination Board within six weeks of the relevant act or event/circumstance. 6.1.1 Where should you send your request? You should send a request to the Examination Board to examencommissie.et-mech-tbk- WTB@avans.nl. Within four weeks, after the date that the Examination Board received your request, you will receive a letter or e-mail stating the Examination Board s decision. After that, you will not be entitled to send another request about the same issue. 6.2 Unforeseen circumstances If unforeseen circumstances arise, which are not laid down in the EER, the Examination Board will take a decision on them. It will consult on this as much as possible with the School Board(s). The Examination Board will justify its decision to the School Board(s). You will receive a letter or e-mail setting out and explaining the Examination Board s decision. It will also tell you what you can do if you disagree with this decision. And by when you must do it.

page 20 of 42 6.3 Do you disagree with a decision? If you disagree with a decision made by the Examination Board or an examiner, you can submit an appeal to the Committee of Appeal for Examinations (COBEX). You must do this within six weeks of the date on the letter or e-mail regarding the decision. The appeals procedure and the way in which the Committee of Appeal for Examinations will process your appeal are explained in the Regulations of the Committee of Appeal for Examinations. You can find this document on iavans.

page 21 of 42 7 The full-time bachelor s degree programme This chapter describes your bachelor s degree programme. You will be taking the following full-time programme: Valid Thru Since 1 september 2015 1 september 2011-31 august 2015 Name of study programme Industrial Engineering & Management Industrial Maintenance Management School AE&I AE&I & HZ Major Industrial Engineering & Management Industrial Maintenance Management 7.1 Structure of the study programme For this study programme you must obtain 240 credits. You can do this over a period of four years. One credit equates to 28 study load hours. One year of study is 42 weeks. In one year of study you can obtain 60 credits. This equates to 1,680 study load hours. One year of study consists of four teaching periods. You can therefore obtain 15 credits for each teaching period. This equates to 420 study load hours. In Annex 4 you can find the details of your examination programme. Your study programme includes the following items: You follow compulsory units of study relating to the competencies of your study programme. We call this the major. For this you are to obtain 210 credits. In addition, you choose a number of units of study yourself. These do not have to belong to your study programme. In total you are to obtain 30 credits. These units of study are called a minor. 3 7.1.1 Which minor can you choose? You can choose a minor from the Avans minor catalogue the Kies op Maat minor list. Or you can compile a minor yourself. When choosing a minor or personally compiling a minor, you are responsible for ensuring that the minor does not overlap with one or more units of study from the major study programme. When personally compiling a minor, you must also ensure that the level of the minor is sufficient. 7.1.2 When do you need permission for a minor? You need permission from the Examination Board if: the minor is not listed in the Avans minor catalogue the minor is not listed in the Kies op Maat minor list you want to compile a minor yourself

page 22 of 42 The Examination Board checks whether the minor overlaps with one or more units of study from the major study programme and whether the level of the minor is sufficient. 7.1.3 What specialisation can you choose? You cannot choose a specialisation in this study programme. 7.2 What language is this study programme in? In the study programme IE&M, the language used for teaching and assessments is English. 7.3 What prior education entitles you to a dispensation? The following explains what prior education entitles you to an exemption and from what. The Examination Board must always give permission on a student-by-student basis. Chapter 6 explains how this works. 7.3.1 You have an intermediate vocational education (MBO) diploma at level 4 You will not receive an exemption if you have an intermediate vocational education (MBO) diploma at level 4. 7.3.2 You have a VWO diploma or equivalent You will not receive an exemption if you have a VWO diploma or an equivalent diploma. 7.3.3 You have an Associate degree You will not receive an exemption if you have an Associate degree diploma or an equivalent diploma. 7.3.4 You have prior education of a different kind This section does not apply to your study programme. 7.4 When do you receive study advice regarding your study programme? In the propaedeutic phase you will receive study advice in relation to your study programme one year after you have started this programme. For this purpose, the Examination Board will look at the results of your tests. The Examination Board uses the study advice to decide whether or not you may continue with the study programme. If the Examination Board decides that you are not allowed to continue with the study programme, you will receive a binding rejection. To find out how that works, please read the next article. Did you start the study programme in period 1? If so, you will receive the study advice before 1 September of the next calendar year. Did you start the study programme in period 3? If so, you will receive the study advice before 1 February of the next calendar year.

page 23 of 42 7.5 When do you have to leave the study programme? The Examination Board may decide to give you a binding rejection if they are of the opinion that there is no fit between you and the programme. A binding rejection means that you must leave the study programme. The deciding factor is the number of credits that you have obtained. We must have given you sufficient study counselling. Chapter 4 and the Matching Framework explain what is meant by this. In addition, we must have issued a timely warning before you receive the binding rejection. 7.5.1 When do you receive an binding rejection? The Examination Board will decide that you must leave your study programme if you have not obtained enough credits at the end of your first year of study. If you have obtained fewer than 52 credits, then you will not have enough to continue. When we calculate the number of credits, the credits of all passed tests are used in the calculation. If you have exemptions, we include the credits for these. When issuing the binding rejection, we take account of your personal circumstances. If you enrolled for the study programme before 1 February, then the Examination Board will base this decision on the number of credits that is in Osiris on 31 August. If you enrolled for the study programme on or after 1 February, then the Examination Board will base this decision on the number of credits that is in Osiris on 31 January. If you obtained an exemption for 30 credits or more in the propaedeutic phase, you must pass the other units of study of the propaedeutic phase within 1 year. In that case, for each unit of study you will get three chances per test to pass your exam. If you have had enough chances to sit the tests and still have not passed all the units of study, then you will have obtained too few credits and you will need to leave your study programme. 7.5.2 A meeting with the Examination Board If the Examination Board intends to decide that you need to leave the study programme, it will inform you of that in a letter or e-mail. The Examination Board will invite you to a meeting. We call this the right to be heard. During the meeting you will be given the chance to explain why you have not obtained enough credits. After that, the Examination Board will make a definitive decision. 7.5.3 Are personal circumstances the reason why you have not obtained enough credits? If you have not obtained enough credits, this may be due to personal circumstances. If this is the case, the Examination Board may decide to postpone the study advice by twelve months. They will then issue the study advice at the end of your second year of study. At that moment you have to meet the norm of the propaedeutic phase, which is 52 credits. When issuing the study advice, the Examination Board decides if you are allowed to continue with the study programme or that you get a binding rejection. If there is a chance that you may not obtain enough credits due to personal circumstances, you must inform the Avans student counsellor of your study programme as soon as possible. He will treat your story as confidential. The student counsellor will advise the Examination Board. What are the personal circumstances in question?

page 24 of 42 Illness. Functional impairment. Pregnancy. Special circumstances in your family. Membership of the Study Programme Advisory Council, the Joint Consultative Council or the School Council. Administrative work for Avans University of Applied Sciences. The Executive Board has decided that your work counts as a personal circumstance. Membership of the board of an active student organisation or an active social organisation, provided that this organisation has full legal capacity. In the Framework Scheme for Students Participating in Administrative Activities you can find the conditions that the membership or administrative activities must meet. It can be found on iavans. 7.5.4 What will happen if you must leave the study programme? If the Examination Board decides that you must leave the study programme, then we will disenrol you from the study programme and you will cease to be a student of this study programme from the beginning of the month following the decision. If possible, we will advise you about alternative study programmes that could be relevant for you. If you have been disenrolled, the following rules will apply to you: In any case during the following year of study, you can no longer enrol for this study programme at Avans University of Applied Sciences as either a student or an external student. You can no longer enrol for another variant of the same study programme. By variants we mean the part-time variant, the dual track variant or the Associate degree. You can no longer enrol for the same study programme or for another variant of the same study programme at Avans University of Applied Sciences or at another educational institution in the Netherlands, if this is a numerus fixus study programme and if you have been admitted by drawing lots. After a year, you may enrol again for the study programme that you had to stop following, but only if your School Board considers it likely that if you start the study programme again, you can obtain enough credits for it. You must be able to make a strong case for this. For example, you have studied something else somewhere else, or you have acquired work experience. If the Dean gives you permission to enrol again, all the rules about having to leave the study programme will apply again upon your re-enrolment. If you need to leave the programme again, then you will not be able to ask for permission again after a year. Note: this does not apply to numerus fixus study programmes! 7.5.5 Do you disagree with a decision? Chapter 6 explains what to do if you disagree with the decision made by the Examination Board. 7.5.6 Special situations If you disenrol from the programme before 1 February (when you started in study period 1) or before 1 September (when you started in study period 3), you will not receive study advice nor a binding rejection.

page 25 of 42 Did you start the full-time variant of the study programme in study period 1 and did you then switch to the part-time variant or the dual track variant before 1 February? Then we will apply the rules for part-time students or dual track students to your situation. If you started in study period 3 and you make a switch before 1 September, then we will also apply the rules for part-time students or dual track students. Did you start the full-time variant of the study programme in study period 1 and did you then switch to the part-time variant or the dual track variant after 1 February? Then we will apply the rules for full-time students to your situation. If you began in period 3, then the same applies if you switch after 1 September. 7.6 If the content of your study programme changes We regularly update our study programmes. This means that we change the content of units of study and that we replace units of study. What does this mean for you? You were following a unit of study that has now been updated or is no longer being offered in the study programme and you have not yet passed a test. You will be given 2 chances to pass it after all if the test in question is written or digital. We will not offer any teaching for this. If you fail to pass the test or tests of the old unit of study or the test in question is not written or digital, you will have to take the test for the updated or new unit of study. 7.7 Can the contents or the format of a test change? The material on which the first test or preliminary examination is based forms the basis for the contents of the second or following test or preliminary examination. If you need to re-take a test, then this resit must have the same format as the first test. This only applies if the resit is in the same year of study. The test format can only change in the same academic year if the Examination Board and the student agree to this. 7.8 The order of your units of study Propaedeutic Phase In your propaedeutic phase there is no mandatory order in which to take the units of study. Year 2 You are permitted into year 2 as long as you have achieved 52 EC in year 1. Year 3 In year 3 you will complete an internship. You are allowed to start the internship under the following conditions: You have been awarded your propedeutic diploma; You have achieved 45 or more EC from the second academic year Year 4 You are to start with your bachelor thesis under the following conditions: You have been awarded your propedeutic diploma;

page 26 of 42 You have achieved 60 EC from the second academic year You have completed your internship You have achieved 48 EC or more from the third year and your internship 7.8.1 When are you entitled to a study progress guarantee? A study progress guarantee means that if you cannot take units of study in the mandatory order, in that study year you will be offered units of study corresponding to at least 30 credits. This is on the condition that you attended the unit of study that you have not passed or that you were absent with good reason. If you still have to obtain fewer than 30 credits for your study programme, you will be offered a programme for the number of credits that you still need to obtain.

page 27 of 42 8 Drafting and revising the EER In this chapter you can read about how we draft the EER. You can also read about how we ensure that the EER always corresponds to the agreements made regarding your study programme. 8.1 How do we draft the EER? The School Board drafts the EER on the basis of the Framework Policy for the Programme- Specific Part of the Students Charter. There are two parts to this policy: The Format for drawing up education and examination rules. The School Board uses this document to draft the EER. The Guide for drawing up education and examination rules. This document sets out what the School Board must do with the Format. 8.2 Every academic year you will receive a new EER We draft a new EER for every academic year. This EER can be found at Student Info on iavans. We draft the EER in the following way: Every year the School Board evaluates the EER. The Study Programme Advisory Council does likewise. It sends its results to the School Board. If necessary, the School Board revises the EER based on the opinions of the Study Programme Advisory Council and the Examination Board. The School Board sends the new draft to the Study Programme Advisory Council. The Study Programme Advisory Council gives their advice on the draft. The School Board decides what to do with this advice. After this, the Centre for Learning and Innovation checks whether the draft corresponds to the Framework Policy for the Programme-Specific Part of the Students Charter. The School Board finalises the EER. The School Consultative Council must approve it. It does so in accordance with the Avans University of Applied Sciences School Councils Consultation Regulations. The School Board makes sure that the students and staff members know before 1 September that there is a new EER. 8.3 Sometimes we have to revise the EER earlier We occasionally have to revise the EER during an academic year. We can only do this if doing so does not have a negative impact on our students. We revise the EER in the following way: The School Board revises the EER. It discusses the revisions with the Study Programme Committee. After this, the Centre for Learning and Innovation checks whether the revisions correspond to the Framework Policy for the Programme-Specific Part of the Students Charter. The School Board finalises the EER. The School Consultative Council must approve it. It does so in accordance with the Avans University of Applied Sciences School Councils Consultation Regulations. Students and staff members of the study programme receive an overview of the revisions.

page 28 of 42 8.4 Where can you find the EER? You can find the EER at Student Info on iavans and on Blackboard This EER is also part of the Students Charter of Avans University of Applied Sciences. This charter sets out the main rights and obligations of our students.

page 29 of 42 Annex 1 List of terms Appeals Tribunal for Higher Education Associate degree Avans Joint Consultative Council Bachelor Candidate Cohort Committee of Appeal for Examinations (COBEX) Credit CROHO Cum laude Degree Appeals Tribunal for Higher Education refers to a national Appeals Tribunal for Higher Education, located in The Hague, as referred to in Article 7.64 of the WHW. A two-year programme within a recognised bachelor s degree programme corresponding to at least 120 credits (EC) that culminates in the statutory Associate degree (Article 7.8a WHW). The joint consultative council as referred to in Article 10.35 of the WHW. This council consists of staff and students and is authorised to discuss all matters concerning Avans University of Applied Sciences. A four-year study programme with a defined curriculum corresponding to at least 2410 credits (EC). The title Bachelor indicates that a person has completed a full vocationally oriented study programme at a university of applied sciences or has completed a basic study programme at a research university. A student or external student taking part in an exam or final examination. A cohort consists of the students enrolled in the propaedeutic phase of a study programme for the first time as on 1 October. An appeals board, connected to Avans University of Applied Sciences, for students, prospective students, former students and external students that is attached to the university of applied sciences, as referred to in Article 7.60 of the WHW. The study load for the study programme and for each unit of study is expressed in credits. One credit is equivalent to 28 hours of study (Article 7.4, 7.4b WHW). The credit meets the requirements of the European Credit Transfer System (ECTS). The Central Register of Higher Education Study Programmes is a systematically organised collection of data relating to study programmes offered by the higher education institutes. From the Latin term cum laude (with praise). An Associate degree is awarded if the student has passed an Associate degree programme. A Bachelor s degree is awarded if the student has passed a bachelor s degree programme corresponding

page 30 of 42 to 240 credits. A Master s degree is awarded if the student has passed a Master s degree programme. Digital test Dual track Dublin Descriptors Exam Examination Examination Board Test for which a PC plays an essential role in developing, providing, conducting and processing the test. Dual-track education is an educational term used to indicate that a student combines learning and working. The Dublin Descriptors describe the final terms for the studies at research universities and universities of applied sciences in Europe. An inquiry into the candidate s knowledge, understanding and skills in relation to a unit of study, as well as the assessment of the outcome of this inquiry (Article 7.10 WHW). An exam can consist of one or more tests. All exams for the propaedeutic phase or for the postpropaedeutic phase. The Examination Board is set up by the Executive Board. The Examination Board is the body responsible for determining in an objective and professional manner whether a student meets the conditions imposed by the Education and Examination Rules in relation to the knowledge, understanding and skills required to obtain a degree. Examination programme A study programme is a coherent whole of units of study. The examination programme comprises all the exams for the units of study of a study programme. Each unit of study is concluded with an exam. An exam can consist of one or more tests. Given that the Examination Board can take decisions at the level of tests, tests have been taken as the starting point in writing the EER.