Course MKT 6340, Marketing Projects Instructors B.P.S. Murthi and Pranav Tyagi Term Fall 2014 Meetings Wednesdays, 7 p.m. to 9:45 p.m., SOM 2.

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Course MKT 6340, Marketing Projects Instructors B.P.S. Murthi and Pranav Tyagi Term Fall 2014 Meetings Wednesdays, 7 p.m. to 9:45 p.m., SOM 2.103 Instructors Contact Information Name B.P.S. Murthi Pranav Tyagi Office Phone 972-883-6355 817-993-0296 Mobile Phone 214-850-3420 Office Location SOM 3.808 Email Address murthi@utdallas.edu Pranav.tyagi@tangomc.com Office Hours Other Info. By appointment I don t usually read WebCt email, so please use my UTD email address to send emails. President and CEO, Tango Analytics Chief Operating Officer, Tango Management Consulting General Course Information Pre-requisites Marketing Management, Statistics The course will focus on developing skills in retail analytics. This involves using marketing principles and rigorous data analysis to solve problems in the retail sector. Topics will include store location, marketing mix analysis, geo-spatial analysis, store clustering, and market segmentation. Some introduction will be given to mobile marketing principles. Course Description The course will be co-taught by a leading industry consultant who has founded his own business along with a professor with experience in scanner data analysis. Students should be willing to put in long hours and be comfortable working in an unstructured environment to come up with solutions to the marketing problems posed by the instructor. Students must be comfortable with data analysis and quantitative methods. We will use R for statistical analysis and ALTERYX for geo-spatial mapping. Learning Outcomes Required Texts & Materials Become proficient in analyzing data and make managerial recommendations based on the analysis. There is no required textbook. Students will be asked to read articles from journals and websites.

Assignments & Academic Calendar No. Date Topic Assignments 1 Aug 27 Introduction to Retail analytics Channels/formats/evolution/retail today 2 Sep 3 Types of data and what can be done with it. 3 Sep 10 Research Methods 1 Sampling, clustering, factor analysis 4 Sep 17 Research Methods 2 Questionnaire design, coding, Regression, logistics regression, 5 Sep 24 Geospatial concepts HW1 a. Geocoding b. Reverse Appending c. Points, Lines and Polygons d. Data Harvesting e. Mapping Data f. Introduction to GIS tools 6 Oct 1 Tools Lab R, GIS Tools 7 Oct 8 Project/Industry Speakers Project data 8 Oct 15 Retail Analytics - Building blocks 1 Store clustering, customer profile, trade area definition, seasonality, maturity 9 Oct 22 Retail Analytics - Building blocks 2 Competitor analysis, distance decay curves, CHAID, Cannibalization 10 Oct 29 Project/Industry Speakers 11 Nov 5 Marketing analytics Loyalty, targeting, campaign management, churn analysis, social media 12 Nov 12 Merchandising analytics 1 Analysis of promotions, pricing 13 Nov 19 Merchandising analytics 2 Nov 26 Fall Break No 14 Dec 3 Project/Industry Speakers 15 Dec 10 Review Dec 17 Final Exam given /HW2 Midterm Quiz

Course Policies Grading Criteria participation Project 1 Make-up Exams Extra Credit Late Work Attendance room Citizenship Student Conduct and Discipline Academic Integrity Homeworks Project report & presentation Midterm Quiz Exam participation 20% 25% 15% 30% 10% participation grade is subjective and will be based on 1. Preparation for the class: whether the student has read the material assigned, understands the issues, and is able to discuss his/her viewpoints in class. 2. Attendance Data will be provided to you for projects. You will be required to use the methods taught to come up with good recommendations for the client. There will be no make-up exams There is no provision for extra credit. Late work will not be allowed unless adequate verifiable reason is provided and permission is obtained from the instructor. attendance will be taken in each class. Students are expected to show 90% attendance in this course. A successful course requires expectations to be satisfied on both sides. You can expect that we will select relevant materials and present them effectively in class. We will foster a supportive environment in the classroom. We will be available at designated times to answer questions. We will provide feedback on your performance in the course both formally and informally. We expect that you will prepare carefully for each class and will be ready to participate in all class discussions. We expect that you will come to us if you have any difficulty with the material, or if you have suggestions to improve the quality of the course. Plagiarism of any kind will not be tolerated. Most project reports will be submitted in an electronic form and will be scanned using the program Turnitin, which will reveal what percentage of the content was obtained from which source. The faculty expects from its students a high level of responsibility and academic honesty. Because the value of an academic degree depends upon the absolute integrity of the work done by the student for that degree, it is imperative that a student demonstrate a high standard of individual honor in his or her scholastic work. Scholastic dishonesty includes, but is not limited to, statements, acts or omissions related to applications for enrollment or the award of a degree, and/or the submission as one s own work or material that is not one s own. As a general rule, scholastic dishonesty involves one of the following acts: cheating, plagiarism, collusion and/or falsifying academic records. Students suspected of academic dishonesty are subject to disciplinary proceedings.

Email Use Withdrawal from Student Grievance Procedures Incomplete Grades Disability Services Plagiarism, especially from the web, from portions of papers for other classes, and from any other source is unacceptable and will be dealt with under the university s policy on plagiarism (see general catalog for details). This course will use the resources of turnitin.com, which searches the web for possible plagiarism and is over 90% effective. The University of Texas at Dallas recognizes the value and efficiency of communication between faculty/staff and students through electronic mail. At the same time, email raises some issues concerning security and the identity of each individual in an email exchange. The university encourages all official student email correspondence be sent only to a student s U.T. Dallas email address and that faculty and staff consider email from students official only if it originates from a UTD student account. This allows the university to maintain a high degree of confidence in the identity of all individual corresponding and the security of the transmitted information. UTD furnishes each student with a free email account that is to be used in all communication with university personnel. The Department of Information Resources at U.T. Dallas provides a method for students to have their U.T. Dallas mail forwarded to other accounts. The administration of this institution has set deadlines for withdrawal of any collegelevel courses. These dates and times are published in that semester's course catalog. Administration procedures must be followed. It is the student's responsibility to handle withdrawal requirements from any class. In other words, I cannot drop or withdraw any student. You must do the proper paperwork to ensure that you will not receive a final grade of "F" in a course if you choose not to attend the class once you are enrolled. Procedures for student grievances are found in Title V, Rules on Student Services and Activities, of the university s Handbook of Operating Procedures. In attempting to resolve any student grievance regarding grades, evaluations, or other fulfillments of academic responsibility, it is the obligation of the student first to make a serious effort to resolve the matter with the instructor, supervisor, administrator, or committee with whom the grievance originates (hereafter called the respondent ). Individual faculty members retain primary responsibility for assigning grades and evaluations. If the matter cannot be resolved at that level, the grievance must be submitted in writing to the respondent with a copy of the respondent s School Dean. If the matter is not resolved by the written response provided by the respondent, the student may submit a written appeal to the School Dean. If the grievance is not resolved by the School Dean s decision, the student may make a written appeal to the Dean of Graduate or Undergraduate Education, and the deal will appoint and convene an Academic Appeals Panel. The decision of the Academic Appeals Panel is final. The results of the academic appeals process will be distributed to all involved parties. Copies of these rules and regulations are available to students in the Office of the Dean of Students, where staff members are available to assist students in interpreting the rules and regulations. As per university policy, incomplete grades will be granted only for work unavoidably missed at the semester s end and only if 70% of the course work has been completed. An incomplete grade must be resolved within eight (8) weeks from the first day of the subsequent long semester. If the required work to complete the course and to remove the incomplete grade is not submitted by the specified deadline, the incomplete grade is changed automatically to a grade of F. The goal of Disability Services is to provide students with disabilities educational opportunities equal to those of their non-disabled peers. Disability Services is located in room 1.610 in the Student Union. Office hours are Monday and Thursday, 8:30 a.m. to 6:30 p.m.; Tuesday and Wednesday, 8:30 a.m. to 7:30 p.m.; and Friday, 8:30 a.m. to 5:30 p.m.

The contact information for the Office of Disability Services is: The University of Texas at Dallas, SU 22 PO Box 830688 Richardson, Texas 75083-0688 (972) 883-2098 (voice or TTY) Essentially, the law requires that colleges and universities make those reasonable adjustments necessary to eliminate discrimination on the basis of disability. For example, it may be necessary to remove classroom prohibitions against tape recorders or animals (in the case of dog guides) for students who are blind. Occasionally an assignment requirement may be substituted (for example, a research paper versus an oral presentation for a student who is hearing impaired). es enrolled students with mobility impairments may have to be rescheduled in accessible facilities. The college or university may need to provide special services such as registration, notetaking, or mobility assistance. It is the student s responsibility to notify his or her professors of the need for such an accommodation. Disability Services provides students with letters to present to faculty members to verify that the student has a disability and needs accommodations. Individuals requiring special accommodation should contact the professor after class or during office hours. The University of Texas at Dallas will excuse a student from class or other required activities for the travel to and observance of a religious holy day for a religion whose places of worship are exempt from property tax under Section 11.20, Tax Code, Texas Code Annotated. Religious Holy Days Off-Campus Instruction and Course Activities The student is encouraged to notify the instructor or activity sponsor as soon as possible regarding the absence, preferably in advance of the assignment. The student, so excused, will be allowed to take the exam or complete the assignment within a reasonable time after the absence: a period equal to the length of the absence, up to a maximum of one week. A student who notifies the instructor and completes any missed exam or assignment may not be penalized for the absence. A student who fails to complete the exam or assignment within the prescribed period may receive a failing grade for that exam or assignment. If a student or an instructor disagrees about the nature of the absence [i.e., for the purpose of observing a religious holy day] or if there is similar disagreement about whether the student has been given a reasonable time to complete any missed assignments or examinations, either the student or the instructor may request a ruling from the chief executive officer of the institution, or his or her designee. The chief executive officer or designee must take into account the legislative intent of TEC 51.911(b), and the student and instructor will abide by the decision of the chief executive officer or designee. Off-campus, out-of-state, and foreign instruction and activities are subject to state law and University policies and procedures regarding travel and risk-related activities. Information regarding these rules and regulations may be found at http://www.utdallas.edu/businessaffairs/travel_risk_activities.htm. Additional information is available from the office of the school dean. These descriptions and timelines are subject to change at the discretion of the Instructors.